ECO mode MERCEDES-BENZ METRIS 2017 MY17 Operator’s Manual

Display messages (vehicle with-
out steering wheel buttons) ........... 200
Function/notes ............................. 150
ATTENTION ASSIST
see ATTENTION ASSIST
Audio 10
Important safety notes .................. 230
Audio 15
Bluetooth
®settings ....................... 234
Display overview ............................ 233
Entering the passkey ..................... 234
Important safety notes .................. 230
Making a call ................................. 236
Media mode ................................... 235
Navigation ..................................... 236
Overview ........................................ 232
Telephone mode ............................ 236
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ........... 196
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 210
see Lights
Automatic car wash (care) ............... 264
Automatic engine start (ECO start/
stop function) .................................... 124
Automatic engine switch-off (ECO
start/stop function) .......................... 124
Automatic headlamp mode ................ 95
Automatic locking ............................... 74
Automatic transmission
Accelerator pedal position ............. 130
Changing gear ............................... 128
DIRECT SELECT lever ..................... 126
Display message ............................ 218
Drive program display .................... 128
Driving tips .................................... 130
Emergency running mode .............. 132
Engaging drive position .................. 127
Engaging neutral ............................ 127
Engaging reverse gear ................... 127
Engaging the park position ............ 127
Gearshift recommendation ............ 131
Important safety notes .................. 126 Kickdown ....................................... 130
Manual shifting .............................. 130
Overview ........................................ 126
Problem (malfunction) ................... 132
Program selector button ................ 129
Rocking the
vehi
cle free ................ 130
Shift ranges ................................... 128
Starting the engine ........................ 122
Steering wheel paddle shifters ...... 130
Trailer towing ................................. 130
Transmission oil change ................ 308
Transmission position display
(DIRECT SELECT lever) ................... 128
Transmission positions .................. 127
Automatic transmission emer-
gency mode ....................................... 132
Axle load, permissible (trailer tow-
ing) ...................................................... 314
B
Backup lamp
Display messages (vehicle with
steering wheel buttons) ................. 211
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Replacing bulbs ............................. 103
BAS (Brake Assist System)
Function/notes ................................ 65
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 71
Important safety notes .................... 71
Replacing ......................................... 72
Battery (vehicle)
Care ............................................... 263
Charging ........................................ 262
Connecting and installing .............. 261
Disconnecting and removing ......... 259
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Important safety notes .................. 258
Jump starting ................................. 272
Location ......................................... 259
Index5

Gearshift recommendationDisplay (vehicle with steering
wheel buttons) ...............................1 77
Display (vehicle without steering
wheel buttons) ............................... 171
Genuine parts ...................................... 33
Glove box ...........................................2 38
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 294
Guide rail
Maximum tensile strength ............. 313
H
Handbrakesee Parking brake
Handling control system
see ESP
®(Electronic Stability Program)
Hands-free system
see Mobile phone
Hazard warning lamps ........................ 96
Head restraints
Adjusting (manually) ........................ 89
Important safety notes .................... 89
Removing/installing ........................ 89
Headlamps
Changing bulbs (halogen head-
lamps) ............................................ 100
Fogging up ....................................... 97
see Automatic headlamp mode
Heating
see Climate control
High-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Replacing bulbs ............................. 102
Switching on/off .............................. 96
Hill start assist .................................. 123
Hood
Closing ........................................... 251
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Important safety notes .................. 250
Opening ......................................... 251 Hydroplaning
..................................... 139
I
Ignition lock
see SmartKey positions (ignition lock)
Immobilizer .......................................... 67
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 33
Instrument cluster
Buttons (vehicle without steering
wheel buttons) ............................... 171
Overview (vehicle with steering
wheel buttons) ................................. 39
Overview (vehicle without steer-
ing wheel buttons) ........................... 37
Warning and indicator lamps
(vehicle with steering wheel but-
tons) ................................................ 40
Warning and indicator lamps
(vehicle without steering wheel
buttons) ........................................... 38
Instrument cluster lighting .............. 169
Interior lighting
Automatic control ............................ 97
Delayed switch-off (on-board
computer) ...................................... 188
General notes .................................. 97
Manual control ................................. 98
Notes on changing bulbs ................. 98
Overview .......................................... 97
Reading lamp ................................... 97
Rear interior light in the grab han-
dle .................................................... 98
Replacing bulbs ............................... 98
Switching the cargo compartment
lighting on/off (cargo compart-
ment) ............................................... 98
Switching the cargo compartment
lighting on/off (dashboard) .............. 98
Switching the rear compartment
lighting on centrally ......................... 98
Index13

Benz, LLC has been informed in writing of
the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
repaired at least four times and Mercedes-
Benz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs result-
ing from the same or other major defects ordamage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
USA only:
Always bring the Maintenance Booklet with you
when taking the vehicle to a Mercedes-Benz
Commercial Van Center. Your customer service
advisor enters each service into the Mainte-
nance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the " Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult a Mercedes-Benz Commercial
Van Center for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
28Introduction

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Seats
Driver's and front-passenger seat
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the vehicle.
GWARNING
The front-air bags for could also injure the
vehicle occupants in the front If the front
seats are positioned too close to the dash-
board or steering wheel. This poses an
increased risk of injury or even fatal injury.
Always adjust the front seats so that they are
as far from the front air bags as possible. Also
observe the notes on the correct adjustment
of the seats.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
84Seats
Seats, steering wheel and mirrors

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Exterior lighting
Important safety notes
For reasons of safety, Mercedes-Benz recom-
mends that you drive with the lights switched on
even during the daytime. There may be differ-
ences in operation due to legal requirements
and voluntary recommendations in some coun-
tries.
Light switch
Operation
1W Left-hand standing lamps
2XRight-hand standing lamps
3TParking lamps, license plate and
instrument cluster lighting
4$ Lights off and daytime running lamps
à With light sensor: automatic head-
lamp mode, controlled by the light sensor
5L Low-beam or high-beam headlamps
BNFront fog lamp
CRRear fog lamp
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
XTurn the light switch to the $orÃ
position.
The exterior lighting (except the parking lamps
and standing lamps) switches off automatically
if you:
Rremove the key from the ignition lock
Ropen the driver's door with the key in position
0 in the ignition lock
94Exterior lighting
Lights and windshield wipers

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Overview of climate control systems
Important safety notes
Observe the recommended settings on the fol-
lowing pages. Otherwise, the windows could fog
up.
To prevent the windows from fogging up:
Ronly switch off climate control briefly
Ronly switch on air-recirculation mode briefly
Rfor vehicles with air-conditioning system or
dual-zone automatic climate control, switch
on the "Cooling with air dehumidification"
function
Rfor vehicles with dual-zone automatic climate
control, switch on the windshield defrosting
function briefly, if requiredClimate control regulates the temperature and
the humidity in the vehicle interior and filters
undesirable substances from the air.
Climate control is only operational when the
engine is running. The system only functions
optimally when the side windows are closed.
Ventilate the vehicle for a brief period during
warm weather. In order to cool the vehicle more
rapidly, switch climate control to air-recircula-
tion mode briefly. This will speed up the cooling
process and the desired interior temperature
will be reached more quickly.
The integrated filter can filter out most particles
of dust and completely filters out pollen. In vehi-
cles with dual-zone automatic climate control,
gaseous pollutants and odors will also be
reduced. A clogged filter reduces the airflow into
the vehicle interior. For this reason, you should
always observe the interval for replacing the fil- ter, which is specified in the Maintenance Book-
let. As the interval between changes depends on
environmental conditions, e.g. heavy air pollu-
tion, the interval may be shorter than stated in
the Maintenance Booklet.
108Overview of climate control systems
Climate control

Control panel for the air-conditioning system
:Sets the temperature (Ypage 113)
z Defrosts the windshield (
Ypage 115)
;/Switches the rear-compartment air conditioning on/off (Ypage 111)
=_Sets the air distribution (Ypage 114)
¯ Defrosts the windshield (
Ypage 115)
?hActivates/deactivates air-recirculation mode (Ypage 116)
AKSets the airflow (Ypage 114)
z Defrosts the windshield (
Ypage 115)
B¿Switches the cooling with air dehumidification function on/off (Ypage 112)
C¤Switches the rear window defroster and mirror heating on/off (Ypage 116)
Optimum use of the air-conditioning
system
Below, you can find a number of notes and rec-
ommendations to help you use the air-condi-
tioning system optimally.
RSwitch on the cooling with air dehumidifica-
tion function. The indicator lamp in the
¿ switch comes on when the function is
switched on.
RSet the temperature to 72 ‡ (22 †).Only
ch ange the temperature in small increments.
ROnly use the settings for defrosting the wind-
shield briefly, until the windshield is clear
again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in a tunnel. The windows could otherwise fog up
as no fresh air is drawn into the vehicle in air-
recirculation mode. The indicator lamp in the
h
switch comes on when the function is
switched on.
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. Further information on the automatic
engine switch-off can be found under "ECO
start/stop function" (
Ypage 123).
Overview of climate control systems109
Climate control

RIf you wish to use the driver's side settings on
the front-passenger side and, for vehicles
with rear-compartment air conditioning, for
the rear compartment as well, use the "Syn-
chronization" function. The indicator lamp in
the0 button comes on when the function
is switched on.
RAfter long journeys, you can use the residual
heat of the engine to heat the stationary vehi-
cle. The residual heat utilization can only be
switched on or off while the ignition is
switched off. The indicator lamp in the Ì
button comes on when the function is
switched on.
Approximately 60 minutes after parking the
vehicle, dual-zone automatic climate control
can switch on automatically, depending on the
outside temperature. The vehicle is then venti-
lated for about 30 minutes at low fan setting and
dual-zone automatic climate control is dried out.
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. Further information on the automatic
engine switch-off can be found under "ECO
start/stop function" (
Ypage 123).
Optimum use of rear-compartment air
conditioning
Vehicles with air-conditioning system
Switch the rear-compartment air-conditioning
system on and off using the air-conditioning sys-
tem control panel. When you switch on the rear-
compartment air conditioning, your settings for
temperature, airflow and air distribution are
automatically adopted on the control panel for
the rear-compartment air conditioning.
The indicator lamp in the /button comes on
when the rear-compartment air-conditioning is
switched on (
Ypage 109).
Vehicles with dual-zone automatic climate
control
To operate the rear-compartment air condition-
ing, use the control panel of the dual-zone auto-
matic climate control system. When you switch
on the rear-compartment air conditioning, you
can set the temperature and airflow separately
on the control panel. The airflow setting is auto-
matically adopted for the rear-compartment air
conditioning. When dual-zone automatic cli-
mate control is in Ãautomatic mode, the air
distribution of the rear-compartment air condi-
tioning is also automatically adjusted. When you set the temperature and airflow of the
rear-compartment air conditioning, the indica-
tor lamp of the
/button (
Ypage 110)
flashes. When the rear-compartment air condi-
tioning is switched on, the indicator lamp on
the / button lights up.
For optimum climate control, set the tempera-
ture to 72 ‡ (22 †) and switch on Ãauto-
matic mode. Only change the temperature in
small increments.
Operating the climate control system
Switching the climate control on/off
Important safety notes
When the climate control is switched off, air
intake and air circulation also stop. Only use this
setting for a brief period. Otherwise, the win-
dows could fog up.
Air-conditioning system
XTurn the key to position 2in the ignition lock.
XTo switch on: turn airflow control Aclock-
wise to at least level 1– (Ypage 109).
XTo switch off: turn airflow control Acoun-
ter-clockwise to position 0.
Dual-zone automatic climate control
XTurn the key to position2in the ignition lock.
XTo switch on: press theÃbutton.
The indicator lamp in the Ãbutton and the
display are switched on. The climate control is
automatically adjusted depending on the set
temperature (
Ypage 113).
or
XPress the Kbutton and set blower setting
1 or above.
The blower settings are shown in the display
as a bar graph.
XTo switch off: press theIbutton and,
after reaching the lowest blower speed, press
it again.
The control panel display goes off.
Preferably switch on climate control using the
à button.
Operating the climate control system111
Climate control

Rear-compartment air-conditioning
system
Vehicles with air-conditioning system
XSwitch on air-conditioning system.
XTo activate/deactivate:press the/but-
ton on the air-conditioning system control
panel.
The indicator lamp in the /button comes
on when the rear compartment air condition-
ing is switched on. The settings for tempera-
ture, airflow and, in the case of rear-compart-
ment air conditioning, air distribution are
adopted for the rear-compartment air condi-
tioning.
Vehicles with dual-zone automatic cli-
mate control
XSwitch on dual-zone automatic climate con-
trol.
XTo switch on: press the/button on the
control panel.
The indicator lamp in the /button flashes.
The control panel display shows the second
menu level for the temperature and airflow
setting of the rear compartment air condi-
tioning.
XPress the Kbutton and set blower setting
1 or above for the rear-compartment air con-
ditioning.
The blower settings are shown in the display
as a bar graph. The rear-compartment air con- ditioning is switched on.
XIf necessary set the temperature for the rear-compartment air conditioning using temper-
ature control :orE (
Ypage 110).
The display shows the selected rear-compart-
ment temperature.
If you do not make any more settings for
approximately ten seconds, the control panel display shows menu level 1 again for the auto-
matic climate control settings. The ind icato
r
lamp in the /button remains lit.
iThe air distribution setting applies both to
automatic climate control and to the rear-
compartment air conditioning and cannot be
set separately for the two.
XTo switch off: press the/button on the
control panel.
The indicator lamp in the /button flashes.
The control panel display shows the second
menu level for the temperature and airflow setting of the rear compartment air condi-
tioning.
XPress the
Ibutton and, after reaching the
lowest blower speed, press it again.
The control panel display goes off and the
rear-compartment air conditioning is
switched off.
If you do not make any more settings for
approximately ten seconds, the control panel
display shows menu level 1 again for the auto-
matic climate control settings. The indicator
lamp in the /button goes out.
Switching the cooling with air dehu-
midification function on/off
Important safety notes
The cooling with air dehumidification function of
the air conditioning or automatic climate control
is only available when the engine is running. The
air inside the vehicle is cooled and dehumidified
according to the temperature selected.
Condensation may appear on the underside of
the vehicle when in cooling mode. This is normal
and not a sign that there is a malfunction.
If you switch off the "Cooling with air dehumid-
ification" function, the air inside the vehicle will
not be cooled (in warm weather) or dehumidi-
fied. Therefore, only switch off the "Cooling with air dehumidification" function briefly. Other-
wise, the windows will fog up more quickly.
Switching on and off
For dual-zone automatic climate control, the
function for automatic climate control settings
can only be activated or deactivated on the first
menu level. If you do not set a new value for the
rear-compartment climate control in the second
menu level within approx. ten seconds, the con-
trol panel display goes back to the first menu
level.
XPress the ¿button.
The indicator lamp in the ¿switch comes
on when the function is switched on.
iThe cooling with air dehumidification func-
tion has a delayed switch-off feature.
112Operating the climate control system
Climate control

Regulating climate control automati-
cally
General notes
When dual-zone automatic climate control is in
automatic mode, the set temperature is auto-
matically kept constant. The system automati-
cally regulates the temperature of the dis-
pensed air, the airflow and the air distribution.
Automatic mode will achieve optimal operation
if the cooling with air dehumidification function
is also activated. If desired, the cooling with air
dehumidification function can be deactivated
(
Ypage 112).
Dual-zone automatic climate control
Automatic mode for automatic climate control
settings can only be activated or deactivated on
the first menu level. If you do not set a new value
for the rear-compartment climate control in the second menu level within approx. ten seconds,
the control panel display goes back to the first
menu level.
XSwitch on climate control (Ypage 111).
XSet temperature for the driver's and front-
passenger side and, for vehicles with rear-
compartment air conditioning, for the rear
compartment, too (
Ypage 113).
XTo switch automatic mode on or off: press
the à button.
If the indicator lamp in the Ãbutton lights
up, automatic mode is activated. The airflow
and air distribution are controlled automati-
cally and the windshield defrosting function is
deactivated.
If you deactivate automatic mode, the auto-
matic climate control system saves the current
settings.
In automatic mode, if you adjust the airflow or
air distribution manually, the indicator lamp
above the Ãbutton goes out. The function
which has not been changed manually, however,
continues to be controlled automatically.
Setting the temperature
Air-conditioning system
XSwitch on climate control (Ypage 111).
XTo increase or reduce: turn temperature
control :clockwise or counter-clockwise.
When doing so, only change the temperature
in small increments, and start in the center
position or at 72 ‡ (22 †) (
Ypage 109).
Dual-zone automatic climate control
You can set the temperature separately for the
driver's and front-passenger side. In vehicles
with rear-compartment air conditioning, the
temperature for the rear can be set additionally.
Each set temperature is automatically main-
tained at a constant level.
XSwitch on climate control (Ypage 111).
XTo increase or reduce: turn temperature
control :orE clockwise or counter-clock-
wise (
Ypage 110). When doing so, only
change the temperature in small increments
starting at 72 ‡ (22 †).
The control panel display shows the set tem-
perature for the left and right side at the
respective edge of the display.
Rear-compartment air-conditioning
system
Vehicles with air-conditioning system
XSwitch on climate control (Ypage 111).
The air conditioning settings for temperature,
airflow and, for rear-compartment air condi-
tioning, also the setting for air distribution are
also applied to the rear-compartment climate
control.
Vehicles with dual-zone automatic cli-
mate control
XSwitch on climate control (Ypage 111).
XTo increase or decrease: press the/
button on the control panel of the automatic
climate control.
The indicator lamp in the /button flashes.
The control panel display shows the second
menu level for the temperature and airflow
Operating the climate control system113
Climate control