lock MERCEDES-BENZ METRIS 2018 MY18 Operator’s Manual

Adding coolant
XIfthe coolant drops under marker bar=in
the filler neck, add coolant.
Observe the information on the correct cool-
ant mixture rat ioand the required water qual-
ity under "Service products and capacities"
(
Ypage 311). To prevent damage to the
engine co oling system, use only appr oved
corrosion inh ibitor/antifreeze that co mplies
wit h the Mercedes-Benz Specifications for
Service Products.
XReplac e cap:and tighten ina clock wise
dire ction.
XStart the engine.
XSet the temperature inthe veh icleinterior to
the maximum output on the air-conditioning
system control panel.
XAfter approximate lyfive minutes, switch off
the engine again and allow itto cool down.
XCheck the coolant level again and add coolant
ifnecessary.
XClose the hood.
Brake fluid
GWAR NING
Service products may be poisonous and haz-
ardous to health. There isa risk of injury.
Comp ly with instructions on the use, storage
and dispo sal of service products on the labels
of the respective original containers. Always
store service products sealed intheir original
containers. Always keep service products out
of the reach of ch ildren.
GWAR NING
Opening the hood when the engine isover-
heated or when there isa fire inthe engine
compartment could expose you to hot gases
or other service products. There isa risk of
injury.
Let an overheated engine cool downbefore
opening the hood. Ifthere isa fire inthe
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool downand
touch only the components describe d in the
foll owin g.
Brake fluid is hazardous to health. Also observe the safety notes under "Service products and
capacities" (
Ypage 306).
GWARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. Ifthe boilin g point of the brake
fluid is too low,vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
!If the brake fluid level in the brake fluid res-
ervoir has fallen to the MIN mark or below,
check the brake system immediately for
leaks. Also check the thickness of the brake
linings. Visit a qualified specialist workshop
immediately.
Do not add brake fluid. This does not correct
the malfunction.
!Brake fluid corrodes paint, plastic and rub-
ber. Ifpaint, plastic or rubber has come into
contact with brake fluid, rinse with water
immediately.
Have the brake fluid renewed every two years at a qualified specialist workshop. Observe the
information regarding brake fluid in the "Service
products and capacities" section (
Ypage 311).
Engine compartment257
Maintenance and care
Z

Rfrequent operation in mountainous terrain or
on poor road surfaces
Rleaving the engine idling for long periods on a
frequent basis
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for example,
replaced more frequently. Under more arduous
operating conditions, the tires must be checked more often. Further information can be obtained
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Commercial Van
Center.
Hiding service messages
Vehicles without steering wheel buttons
XPress the 3button on the instrument clus-
ter.
Vehicles with steering wheel buttons
XPress the aor% button on the steering
wheel.
Calling up the service due date
Vehicles without steering wheel buttons
The vehicle must be stationary. Use the buttons
in the instrument cluster.
XTurn the SmartKey to position 2in the ignition
lock.
XPress Èto select the service display.
The display shows a possible service mes-
sage.
Vehicles with steering wheel buttons
Using the steering wheel buttons
XTurn the SmartKey to position 2in the ignition
lock.
XPress =or; to select the Servicemenu.
XPress9or: to select the ASSYSTPLUSsubmenu and press ato confirm.
The display shows the service due date.
Battery
Important safety notes
Work on the battery, e.g. removing or installing,
requires specialist knowledge and the use of
special tools. Therefore, always have work on the battery carried out at a qualified specialist
workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(
Ypage 64) and under "ESP®" (Ypage 65).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
tery are electro statically charged. Electrostatic
charging results, for example, from:
Rwearing synthetic clothing
Rfriction between clothing and the seat
Rdragging or pushing the battery across carpet
flooring or any other synthetic materials
Rrubbing the battery with cloths or towels.
260Battery
Maintenance and care

RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
!You should have all work involving the bat-
tery carried out at a qualified specialist work-
shop.
If, in exceptional circumstances, you need to
disconnect the battery yourself, please make
sure that:
RSecure the vehicle to prevent it from rolling
away.
RYou have switched off the engine and
removed the key. Make sure the ignition is
switched off. Check to see that there are no
indicator lamps lighting in the instrument
cluster. Electronic components such as the
alternator may otherwise be damaged.
RAfter the battery has been disconnected,
the parking brake is automatically
engaged. You can then no longer move the
vehicle.
RFor vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. You can
then no longer move the vehicle.
RYou have first removed the negative termi- nal and then the positive terminal. Never
mix up the terminal clamp disconnection/
connection order and never mix up the ter-
minal clamps. The vehicle's electronics
may otherwise be damaged. The battery and the cover of the positive ter-
minal clamp must be installed securely during
operation.
Seat base (example: right-hand front seat)
The following description on disconnecting and
removing the battery is based upon the example
of the starter battery in the seat base of the
driver's seat. The additional battery is discon-
nected and removed in the same way as the
starter battery. The auxiliary battery is located in the seat base of the left-hand front seat.
XSwitch off all electrical consumers.
XSwitch off the engine and remove the key
from the ignition lock.
XOpen the front door on the right-hand side.
iTo disconnect or remove the additional bat-
tery, open the left-hand front door. The auxil-
iary battery is located in the seat base of the
left-hand front seat.
XPress both latching springs :down and
remove cover ;upwards from the seat base.
XRemove cover ;by pulling upwards at an
angle from the seat base.
Open seat base (example: right-hand front seat)
XRemove screws Afrom holder B.
XRemove holder B.
262Battery
Maintenance and care

Exterior
Cleaning the wheels
!Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts or the retainer springs for the
wheel-balancing weights.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
If you clean the wheels with a power washer,
observe the safety notes for the power washer
(
Ypage 266). You could otherwise damage the
tires.
Cleaning the wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
XTurn the SmartKey to position 0in the ignition
lock or remove the SmartKey.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
XCarefully clean the wiper blades with a damp
cloth.
XFold back the wiper arms before switching on
the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len- ses.
XClean the plastic covers of the exterior light-
ing with a damp sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo, or
with cleaning cloths.
Cleaning the sensors
!Do not use dry, coarse or hard cloths and do
not scrub. You will otherwise scratch or dam-
age the sensors.
If you clean the sensors with a power washer
or steam cleaner, observe the information
provided by the manufacturer regarding the
distance to be maintained between the vehi-
cle and the nozzle of the power washer.
XClean drive system sensors :with water, car
shampoo and a soft cloth.
268Care
Maintenance and care

Cleaning the rear view camera
!Do not use dry, coarse or hard cloths and do
not scrub. You could otherwise scratch or
damage the lens of the rear view camera.
When cleaning the vehicle with a high-pres-
sure or steam cleaner, observe a minimum
distance of 1.6 ft (50 cm) to the rear view
camera. Do not aim directly at the rear view
camera. You could otherwise damage the rear
view camera.
Make sure that you do not apply any wax to
camera lens when waxing the vehicle. If neces-
sary, remove the wax using water, shampoo and a soft cloth.
Vehicles with rear doors
XClean camera lens :with clean water and a
soft cloth.
Vehicles with a tailgate
XMake sure that the engine is switched off and
the key is in position 2in the ignition lock.
XEngage reverse gear or shift the transmission
to position k.
The rear view camera flap opens.
XClean camera lens :with clean water and a
soft cloth.
Cleaning the sliding door
The care instructions do not apply to electric
sliding doors.
XRemove foreign objects from the vicinity of
contact surfaces ;and contact pins :of
the sliding door.
XClean contact surfaces ;and contact
pins :with a mild cleaning agent and a soft
cloth.
Do not oil or grease contact plates ;or con-
tact pins :.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Do not clean the ball coupling with a power
washer. Do not use solvents.
!Observe the notes on additional care for the
trailer tow hitch (see the manufacturer's oper-
ating instructions).
You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior
Cleaning the interior
!When using liquids to clean the vehicle inte-
rior, observe the following points:
RUnder no circumstances use power wash-
ers.
RMake sure that no fluids enter or remain in
gaps and cavities.
Care269
Maintenance and care
Z

XTo open:turn top rotary catch :clockwise
and bottom rotary catch :counter-clock-
wise.
XRemove cover ;.
XTo close:insert cover ;.
XTurn top rotary catch :counter-clockwise
and bottom rotary catch :clockwise.
XFold down the rear seat.
Removing/stowing vehicle tool kit and
jack
Depending on the equipment version of the vehi-
cle, the vehicle tool kit and the jack are stowed
either in a stowage tray or in a tool holder with a
cover.
Stowage compartment with stowage tray
XTo remove tools: open the stowage com-
partment.
XOpen clamping strap =and remove jack ?
by pulling it upwards at an angle from the
stowage tray compartment.
XRemove vehicle tool bag Aupwards from the
stowage tray compartment.
XTo stow tools: insert vehicle tool bag Ainto
the front compartment of the stowage tray.
XBefore stowing, wind jack ?to the fully
closed position and place it so that the hand
wheel is facing downwards and the plate is
facing inwards at an angle.
XInsert jack ?into the back compartment of
the stowage tray.
XPress jack ?into the upper holder and fasten
clamping strap =.
The jack is secured.
XClose the stowage compartment.
Stowage compartment with tool holder
XTo remove tools: open the stowage com-
partment.
XRemove clamping strap C.
XRemove tool holder cover B.
XCarefully pull the tool kit and jack out of the
stowage compartment. Lift the jack slightly
before removing it and turn it to a diagonal
position in the stowage compartment.
XTo stow tools:before stowing, wind the jack
to the fully closed position and place it so that
the hand wheel is facing forwards and the
plate is facing inwards.
XPlace the jack and vehicle tool kit into the tool holder.
XReplace tool holder cover B.
XTighten clamping strapC.
XClose the stowage compartment.
Stowage space in the cargo compart-
ment
Tool holder in the cargo compartment
Tool holder in the cargo compartment on the right-
hand side of the vehicle
Where will I find...?273
Breakdown assis tance

!Vehicles with a gasoline engine:avoid
repeated and lengthy starting attempts. Oth-
erwise, the catalytic converter could be dam-
aged by non-combusted fuel.
If the indicator and warning lamps in the instru-
ment cluster do not light up at low tempera-
tures, the discharged battery may have frozen.
In this case you may neither charge the battery
nor jump-start the vehicle. The service life of a
thawed battery may be shorter. Start-up behav-
ior may deteriorate, in particular at low temper-
atures. Have the thawed battery checked at a
qualified specialist workshop.
Do not use a rapid charging device to start the
vehicle. If your vehicle's battery is discharged,
the engine can be jump-started from another
vehicle or from a donor battery using jumper
cables. For this purpose, the vehicle has a jump-
starting connection point in the engine com-
partment.
When jump-starting, observe the following
points:
RThe battery is not accessible in all vehicles. If
the other vehicle's battery is not accessible,
jump-start the vehicle using a donor battery
or a jump-starting device.
RYou may only jump-start the vehicle when the
engine and exhaust system are cold.
Rdo not start the engine if the battery is frozen.
Let the battery thaw first.
Rjump-starting may only be performed from
batteries with a nominal voltage of 12 V.
Ronly use jumper cables that have a sufficient
cross-section and insulated terminal clamps.
Rif the battery is fully discharged, attach the
battery of another vehicle for a few minutes
before attempting to start. This charges the
empty battery a little.
Rmake sure that the two vehicles do not touch.
Make sure that:
Rthe jumper cables are not damaged.
Rbare parts of the terminal clamps do not come into contact with other metal parts while the
jumper cables are connected to the battery.
Rthe jumper cables cannot come into contact
with parts such as the V-belt pulley or the fan.
These parts move when the engine is started
and while it is running.
Jumper cables and further information regarding
jump starting can be obtained at any qualified
specialist workshop.
Before connecting the jumper cables
XApply the parking brake.
XShift the transmission to position P.
XSwitch off all electrical consumers, e.g. audio
equipment, blower.
XTurn the key to position 0in the ignition lock
and remove it.
XOpen the hood (Ypage 253).
Connecting the jumper cable
XPush contact protection cover :of the jump-
starting connection point backwards against
the spring force as far as it will go.
The jump-starting connection point is visible.
Terminal connecting planXRemove the cover from positive terminal =
of the donor vehicle's battery.
XConnect the positive terminal clamp of the
jumper cable to positive terminal =of the
donor vehicle's battery, and then to positive
terminal Aof the jump-starting connection
point.
XRun the donor vehicle's engine at idling
speed.
Jump-starting275
Breakdown assistance
Z

XConnect the negative terminal clamp of the
jumper cable to negative terminal;of the
donor veh icle's battery, and then to earth
contact ?of your own veh icle.
XInsert the key into the ignition lock and start
the engine.
You can now switch electrical consumers
back on except the lighting system.
XBefore disconnecting the jumper cables, let
the engine run for several minutes.
XDisconnect the negative terminal of the
jumper cable from earth contact ?and then
from negative terminal ;of the donor veh i-
cle's battery.
XDisconnect the positive terminal clamp of the
jumper cable from positive terminal Aon the
jump-starting connection point, and then
from positive terminal =of the donor veh i-
cle's battery.
Contact protection cover :isautomatically
returned forwards to its original position by
the spring force and the jump-starting con-
nection pointis closed.
XPosition the cover on positive terminal =of
the donor veh icle's battery.
You can now switch on the lighting system.
XHave the battery checked at a qualified spe-
cialist workshop.
Tow-starting and towing away
Important safety notes
GWAR NING
Functions relevant to safety are restricted or
no longer availab leif:
Rthe engine isnot running.
Rthe brake system or the power steering is
malfunctioning.
Rthere isa malfunction inthe voltage supply
or the veh icle's electrical system.
If your veh icle is bein g towed, much more
force may benecessary to steer or brake.
There isa risk of an acc ident.
In such cases, use a tow bar. Before to wing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle ifthe
steering wheel lock has been engaged. There
is a risk of an accident.
Alwa ysswit ch off the ignition when to wingthe
vehicle with a tow cable or a tow bar.
GWARNING
When to wingor tow-starting another vehicle
and its weight isgreater than the permissible
gross weight of your vehicle, the:
Rthe to wingeye could detach itself
Rthe vehicle /trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
In formation on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 305).
!Secure the tow rope or tow bar to the to wing
eye or trailer tow hitch only. Otherwise, the
vehicle could become damaged.
!Do not use the to wingeye for recovery, this
could damage the vehicle. If indoubt, recover
the vehicle with a crane.
!Drive slowly and smoothly when to wing.
Excessive tractive power could otherwise
damage the vehicles.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during to wing. The automatic transmis-
sion may otherwise shift to position P,whic h
could damage the transmission.
!The vehicle can be towed a maximum of
30 miles (50km ).The to wingspeed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to betowed more than
30 mile
s(50k
m) ,the entire vehicl emust be
raised and transported.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is better to have the vehicle transported than
to have it towed.
276Tow-starting and towing away
Breakdown assistance

Have the vehicle transported on a transporter or
trailer if it has transmission damage.
The automatic transmission must be in position
iwhen the vehicle is being towed away. If the
automatic transmission cannot be shifted to
position i, have the vehicle transported on a
transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the key to position 2in the igni-
tion lock.
Rcannot shift the transmission to position i.
Before the vehicle is towed, switch off the auto-
matic locking feature (
Ypage 74). You could
otherwise lock yourself out of the vehicle when
pushing or towing away the vehicle.
Installing/removing the towing eye
The fixture for the front towing eye is located in the
bumper.
The rear towing eye is located under the bumper.
If you tow or tow-start a vehicle, attach the tow-
ing device to rear towing eye ;.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer tow
hitch (
Ypage 165). Installing the front towing eye
XTake the towing eye and screwdriver from the
vehicle tool kit (Ypage 272).
XPress the arrow on the cover
:and remove
cover :from the opening.
You will see the fixture for the towing eye.
XScrew in the towing eye clockwise to the stop.
XInsert the screwdriver into the towing eye and
tighten the towing eye.
XStow the screwdriver in the vehicle tool kit
(Ypage 272).
Removing the front towing eye
XRemove the screwdriver from the vehicle tool
kit (Ypage 272).
XInsert the screwdriver into the towing eye and
turn the screwdriver counter-clockwise.
XUnscrew the towing eye.
XInsert cover :with the lug at the top and
press it in at the bottom until it engages.
XStow the towing eye and the screwdriver with
the vehicle tool kit (Ypage 272).
Towing with the rear axle raised
!
Vehicles with automatic transmission must
not be towed with the rear axle raised. The
vehicle/trailer combination may otherwise
swerve or even roll over.
!The ignition must be switched off if the vehi-
cle is being towed with the front or rear axle
raised. Otherwise, ESP
®may intervene and
damage the brake system.
XSwitch on the hazard warning lamps
(Ypage 98).
XTurn the front wheels to the straight-ahead
position.
XRelease the parking brake.
XIf necessary, turn the key to position 0in the
ignition lock and remove it.
XTake the key with you when leaving the vehi-
cle.
XDo not exceed the towing speed of 30 mph
(50 km/h).
Please observe the important safety instruc-
tions when towing your vehicle with the rear axle
raised (
Ypage 276).
Tow-starting and towing away277
Breakdown assistance
Z

Towing the vehicle with both axles on
the ground
Important safety notes
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
!Do not exceed the towing speed of 30 mph
(50 km/h). You could otherwise damage the
transmission.
Please observe the important safety notes
before towing your vehicle (
Ypage 276).
Towing vehicles with automatic trans-
mission
XTurn the key to position 2in the ignition lock.
XDepress the brake pedal and keep it
depressed.
XShift the automatic transmission to position
N.
XLeave the key in position 2in the ignition lock.
XSwitch on the hazard warning lamps
(Ypage 98).
XRelease the parking brake.
XRelease the brake pedal.
XDo not exceed the towing speed of 30 mph
(50 km/h).
Recovering a vehicle that is stuck
!
When recovering a vehicle that has become
stuck, pull it as smoothly and evenly as pos-
sible. Excessive tractive power could damage
the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a trailer
attached.
Pull out the vehicle backwards, if possible, using
the tracks it made when it became stuck.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it.
XTurn the key to position 2in the ignition lock.
XShift the transmission to position N.
XRelease the parking brake.
If the vehicle is loaded:
XShift the transmission to position P.
XTurn the key to position 0in the ignition lock
and remove it.
XMake sure the parking brake is applied.
XLash down the vehicle.
Tow-starting (emergency engine
starting)
General notes
!Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
You can find information on jump-starting under
"Jump-starting“ (
Ypage 274).
Electrical fuses
The fuse allocation chart and important safety
information on the fuses can be found in the
"Fuse allocation chart" supplement.
278Electrical fuses
Breakdown assistance