wheel MERCEDES-BENZ METRIS 2019 MY19 Operator’s Manual

Display messagesPossible causes/consequences andMSolutions
Wheel Sensor(s)MissingThere is no signal from th etire pressur esensor of on eor several
wheels. The pressur eof th eaffecte dtire is no tshown in th edisplay.
XHav eth efault ytire pressur esensor replace dat aqualified special -
ist workshop .
TirePressure Moni‐tor Inoperative NoWheel Sensor s
The wheels installed do no thav esuitable tire pressur esensors. The
tire pressur emonitor is deactivated.
XInstall wheels wit hsuitable tire pressur esensors.
The tire pressur emonitor is activated automatically after drivin gfor
a few minutes.
Tir ePress.Monito rInoperativeThe tire pressur emonitor is malfunctioning .
XVisitaqualified specialist workshop .
Vehicle
Display messagesPossible causes/consequences and MSolutions
Shiftto'P'or'N'to Start EngineYou haveattempte dto start th eengin ein transmission position kor
h.
XShift th etransmission to position jori.
Auxiliary Batter yMalfunctionThe auxiliary battery for th etransmission is no longer bein gcharged.
XVisit aqualified specialist workshop .
Apply Brake toShift from'P'You attempte dto shift th etransmission to position h,kori
without depressing th ebrak epedal .
XDepress th ebrak epedal .
Riskof Rolling:TransmissionNotinP
An additional warning tone sounds. The driver's door is open and th e
transmission is in position k,iorh.
XShift th etransmission to position j.
XSecureth evehicl eto preven tit from rollin gaway (Ypage 135).
Servic eRequiredDoNot Shift GearsVisit Dealer
An additional warning tone sounds. You canno tchang eth etransmis -
sion position due to amalfunction .
If transmission position his selected:
XConsult aqualified specialist workshop without shifting transmis -
sion position h.
If transmission position k,iorj is selected:
XNotify aqualified specialist workshop .
OnlyShift to 'P'whe nVehicl eisSta‐tionar y
The vehicl eis still moving .
XPull overand stop th evehicle, payin gattention to roa dand traffic
conditions.
XShift th etransmission to position j.
220Display messages (vehicles withsteering whee lbu ttons)
On-board computer and displays

Safety systems
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
$J
òN$ (USA only) or J(Canada only): the ABS and brake warning lamps are
lit while the engine is running.
EBD is unavailable due to a malfunction. ABS, BAS, hill start assist and ESP
®as well
as its driving safety systems, for example, are therefore also unavailable.
ATTENTION ASSIST is deactivated and other driving systems could be automati-
cally deactivated.
GWARNING
The brake system continues to function normally, but without the functions listed
above. The wheels could therefore lock prematurely if you brake hard, for example.
This causes steerability and braking to be greatly impaired. The braking distance
may increase in emergency braking situations.
If ESP
®is not operational, ESP®will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
XSwitch the engine off, wait briefly and start the engine again.
XCheck if the display message has disappeared and ESP®is operational.
XIf the display message continues to be displayed:
RDrive on with care.
RVisit a qualified specialist workshop immediately.
$JN The red $(USA only) or J(Canada only) brake system warning lamp is lit
while the engine is running. An additional warning tone sounds.
There is insufficient brake fluid in the brake fluid reservoir.
GWARNING
Braking performance can be impaired.
There is a risk of an accident.
XStop the vehicle immediately, paying attention to road and traffic conditions. Do
not continue driving under any circumstances.
XSecure the vehicle to prevent it from rolling away (Ypage 135).
XDo not add brake fluid. Adding more will not remedy the malfunction.
XConsult a qualified specialist workshop.
XObserve the display messages.
Indicator and warning lamps in the instrument cluster223
On-board computer and displays
Z

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
ò!NThe yellow ABS warning lamp is lit while the engine is running.
ABS has been deactivated due to a malfunction. BAS, hill start assist and ESP®as
well as its driving safety systems, for example, are therefore also deactivated.
ATTENTION ASSIST is deactivated and other driving systems could be automati-
cally deactivated.
GWARNING
The brake system continues to function normally, but without the functions listed
above. The wheels could therefore lock prematurely if you brake hard, for example.
This causes steerability and braking to be greatly impaired. The braking distance
may increase in emergency braking situations.
If ESP
®is not operational, ESP®will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
XSwitch the engine off, wait briefly and start the engine again.
XCheck if the display message has disappeared and ESP®is operational.
XIf the display message continues to be displayed:
RDrive on with care.
RVisit a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such
as the automatic transmission, will be restricted or unavailable.
÷N The yellow ESP®warning lamp flashes while the vehicle is in motion.
ESP®or traction control is intervening because there is a risk of skidding or at least
one wheel has started to spin.
Cruise control is automatically deactivated.
XWhen starting off, do not depress the accelerator pedal more than is necessary.
XEase off the accelerator pedal while driving.
XAdapt your driving style to suit the weather and road conditions.
XDo not deactivate ESP®.
In rare cases , it may be best to deactivate ESP®(Ypage 66).
224Indicator and warning lamps in the instrument cluster
On-board computer and displays

Engine
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
;NThe yellow Check Engine warning lamp lights up while the engine is running.
There may be a malfunction, for example:
Rin the engine management
Rin the transmission management
Rin the fuel injection system
Rin the exhaust system
Rin the ignition system (for vehicles with a gasoline engine)
Rin the fuel system
The emission limit values may be exceeded and the engine may be running in
emergency mode.
XHave the vehicle checked as soon as possible at a qualified specialist workshop.
æN The yellow reserve fuel warning lamp is on while the engine is running.
The fuel level has dropped to the reserve range.
XRefuel at the nearest gas station.
?N The red coolant warning lamp comes on while the engine is running.
On vehicles without steering wheel buttons, the coolant temperature gage is at the
start of the bar display (
Ypage 175).
On vehicles with steering wheel buttons, the coolant temperature gage is at the
start of the scale in the instrument cluster (
Ypage 39).
The temperature sensor for the coolant temperature gage is faulty.
The coolant temperature is no longer being monitored. There is a risk of engine
damage if the coolant temperature is too high.
XStop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine. Do not continue driving under any circumstances.
XSecure the vehicle to prevent it from rolling away (Ypage 135).
XConsult a qualified specialist workshop.
Indicator and warning lamps in the instrument cluster227
On-board computer and displays
Z

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
?NThe red coolant warning lamp comes on while the engine is running.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator may be blocked or
the electric engine radiator fan may be malfunctioning.
The coolant is too hot and the engine is no longer being cooled sufficiently.
XObserve the display messages.
XStop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine.
XSecure the vehicle to prevent it from rolling away (Ypage 135).
XExit the vehicle and keep a safe distance from the vehicle until the engine has
cooled down.
XCheck the coolant level and add coolant, observing the warning notes
(Ypage 255).
XIf you have to add coolant more frequently, have the engine cooling system
checked.
XMake sure that the air supply to the radiator is not obstructed, by frozen slush
for example.
XCheck the coolant temperature:
Rusing the display in the on-board computer on vehicles without steering wheel
buttons (Ypage 175)
Rusing the analog display in the instrument cluster on vehicles with steering
wheel buttons (Ypage 39)
XDo not start the engine again until the coolant temperature is below the maxi-
mum value specified below. The engine could otherwise be damaged.
XDrive to the nearest qualified specialist workshop.
Avoid heavy loads on the engine, e.g. driving in mountainous terrain, and stop-
start traffic.
Under normal operating conditions and with the specified coolant level, the cool-
ant temperature gage may rise to 248 ‡ (120 †).
?N The red coolant warning lamp comes on while the engine is running. An addi-
tional warning tone sounds.
The coolant temperature has exceeded the maximum value specified below. The
airflow to the engine radiator may be blocked or the coolant level may be too low.
GWARNING
The engine is not being cooled adequately and could become damaged.
Never drive with an overheated engine. Otherwise, fluids which may have leaked
into the engine compartment could catch fire.
In addition, steam from an overheated engine can cause serious burns, which can
occur just by opening the hood.
There is a risk of injury.
XObserve the display messages.
XStop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine.
XSecure the vehicle to prevent it from rolling away (Ypage 135).
228Indicator and warning lamps in the instrument cluster
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
XExit the vehicle and keep a safe distance from the vehicle until the engine has
cooled down.
XCheck the coolant level and add coolant, observing the warning notes
(Ypage 255).
XIf you have to add coolant more frequently, have the engine cooling system
checked.
XMake sure that the air supply to the radiator is not obstructed, by frozen slush
for example.
XCheck the coolant temperature:
Rusing the display in the on-board computer on vehicles without steering wheel
buttons (Ypage 175)
Rusing the analog display in the instrument cluster on vehicles with steering
wheel buttons (Ypage 39)
XIf the coolant temperature is below the maximum value specified below, you can
continue driving to the nearest qualified specialist workshop.
Avoid heavy loads on the engine, e.g. driving in mountainous terrain, and stop-
start traffic.
Under normal operating conditions and with the specified coolant level, the cool-
ant temperature gage may rise to 248 ‡ (120 †).
Driving systems
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
·NThe red distance warning lamp lights up while the vehicle is in motion.
The distance to the vehicle in front is too small for the speed selected.
XIncrease the distance.
·N The red distance warning lamp lights up while the vehicle is in motion. An
additional warning tone sounds.
You are approaching a vehicle or a stationary obstacle in your line of travel at too
high a speed.
XBe prepared to brake immediately.
XPay particular attention to the traffic situation. You may have to brake or take
evasive action.
Further information about the distance warning function can be found under
"COLLISION PREVENTION ASSIST" (
Ypage 146).
Indicator and warning lamps in the instrument cluster229
On-board computer and displays
Z

Tires
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
hNThe yellow tire pressure monitor warning lamp (pressure loss/malfunction) is lit.
The tire pressure monitor has detected a loss of pressure in at least one of the tires.
GWARNING
Underinflated tires pose the following risks:
RThe tires may burst, especially as the load and vehicle speed increase.
RThe tires may wear excessively and/or unevenly, which may greatly impair tire traction.
RThe handling as well as steering and braking characteristics may be severely
affected.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking maneuvers. Pay
attention to the traffic conditions while doing so.
XSecure the vehicle to prevent it from rolling away (Ypage 135).
XObserve the display messages.
XCheck the tires and, if necessary, change the wheel (Ypage 298).
XCheck the tire pressure.
You can check the tire pressure electronically on vehicles with steering wheel
buttons (
Ypage 286).
XIf necessary, correct the tire pressure.
hN The yellow tire pressure monitor (pressure loss/malfunction) warning lamp
flashes for approximately one minute and then remains lit.
The tire pressure monitor is malfunctioning.
GWARNING
The system may not be able to detect or signal low tire pressure as intended.
There is a risk of an accident.
XObserve the display messages.
XVisit a qualified specialist workshop.
230Indicator and warninglamps in the instrument cluster
On-board computer and displays

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Loading guidelines
Important safety notes
GWARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, striking vehicle occupants. This also
applies to:
Rluggage or loads
Rseats which have been removed and are
being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of a braking maneuver or abrupt change
in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent
them slipping or tipping over. If you remove a
seat, store it preferably outside the vehicle.
GWARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and braking characteris-
tics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
Rbetween the axles
and
Ras low as possible, near the rear axle.
GWARNING
When the permissible wheel loads, axle loads
and/or the maximum permissible gross vehi-
cle weight are exceeded, driving safety is
compromised. The handling as well as steer-
ing and braking characteristics may be signif-
icantly impaired. Overloaded tires may over-
heat, causing them to burst. There is a risk of
an accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants).
!If you are using a roof carrier, observe the
maximum roof load and maximum roof carrier
load.
RDo not stack luggage or loads higher than the
backrests.
RObjects to be transported should preferably
be stowed in the cargo compartment.
RWhen transporting luggage, always use the
cargo tie-down rings for securing loads and a
cargo net, if installed.
RUse cargo tie-down rings and fasteners which
are suitable for the weight and size of the
load.
When using suitable load securing aids and tie
downs, always follow the manufacturer's oper-
ating instructions, in particular the notes on dis-
card criteria contained therein.
Load securing aids or tie downs must not be
used if:
Ridentification marks are missing or illegible
Rthere are yarn breakages, damage to bearing seams or other signs of tearing
Rthere are signs of shearing, deformation,
pinching or other damage
Rthere is damage to clamping or connecting
elements
Load securing aids and tie downs in this condi-
tion are ready for discard and must be replaced.
If you use load securing aids or tie downs which are worn out, the load may not be sufficiently
secured and could cause damage to property.
244Loading guidelines
Transporting loads

Also observe the safety information in the load-
ing directions (Ypage 244).
XFill spaces between the load and the cargo
compartment walls or wheel housings (form-
locking). Use rigid load securing aids, such as
wedges, wooden fixings or padding.
XAttach secured and stabilized loads in all
directions to the cargo tie-down rings and the
guide rails in the rear.
Only use tie downs, such as lashing nets and
lashing straps, that have been tested in
accordance with current standards.
When securing a load, always use the closest cargo tie-down rings and pad sharp edges for
protection.
Cargo tie-down points (example: Cargo Van)
Fixed cargo tie-down points on the floor
:
Guide/load rails
;Cargo tie-down rings
If your vehicle is equipped with guide/loading
rails :in the floor, you can place lashing rods
directly in front of and behind the load. The lash-
ing rods directly absorb the potential shifting
forces.
Securing loads on the cargo compartment floor
by lashing them down is only recommended for lightweight loads. Place non-slip mats (anti-slip
mats) under the load to increase load security.
Lashing straps
Important safety notes
GWARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction, brak- ing maneuvers or an accident:
Rthe cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
Rthe load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads.
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act-
ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force absorption. Load the anchorages evenly.
Always observe the operating instructions or the
notes of the la shing strap ma

nufacturer for the
operation of the lashing strap.
Securing loads on the cargo compartment floor
by lashing them down is only recommended for
lightweight loads. Place non-slip mats (anti-slip
mats) under the load to increase load security.
Lashing straps247
Transporting loads
Z

Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
responsible manner. Comply with the instruc-
tions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before carrying out maintenance measures and
repairs, you must read the following documents
relating to maintenance measures and repairs:
Rrelevant sections of the technical documen-
tation such as the Operator's Manual and
workshop information
Rlegal stipulations such as work safety regula-
tions and accident prevention regulations
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use a vehicle jack instead of stands. The
jack is designed only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 31).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and frequency of maintenance work and
contains additional notes on the Limited War-
ranty. You will find information about service
products approved by Mercede s-Benz a
ndcapacities under "Service products and capaci-
ties" (
Ypage 306)
Maintenance services must be carried out in
accordance with the provisions and recommen- dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
Observe the information under "Mercedes-Benz
genuine parts" (
Ypage 33).
Service interval display
General notes
The service interval display informs you of the
next service due date. Information on the type of
service and service intervals can be found in the
Maintenance Booklet.
iThe service interval display does not provide
information about the engine oil level. The
service interval display should therefore not
be confused with the engine oil level display.
For example, the display shows one of the fol-
lowing service messages for a few seconds:
RService A in .. days
RService A Dueor Service A Due
RServ. A Exceed. by .. Days
Then either the remaining time or distance until
the next service due date is displayed. If the
service due date has been exceeded, the
elapsed time or distance traveled after the over-
due service date is shown. The letter in the dis-
play message indicates which service is due. A
stands for a minor service andBfor a major ser-
vice.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Commercial Van Center,
will reset the service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
The prescribed service interval is based on nor- mal vehicle use. Service work will need to be
performed more frequently than prescribed if
the vehicle is operated under more arduous con-
ditions or with higher loads. Such arduous con-
ditions include:
Rregular city driving with frequent intermediate
stops
Rdriving predominantly short distances
Maintenance259
Maintenance and care
Z