octane MERCEDES-BENZ METRIS 2019 MY19 Operator’s Manual

Benz, LLC has been informed in writing of
the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
repaired at least four times and Mercedes-
Benz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs result-
ing from the same or other major defects ordamage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
USA only:
Always bring the Maintenance Booklet with you
when taking the vehicle to a Mercedes-Benz
Commercial Van Center. Your customer service
advisor enters each service into the Mainte-
nance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the "Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult a Mercedes-Benz Commercial
Van Center for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
28Introduction

iE10 fuel contains an admixture of up to 10%
bioethanol. Your vehicle is E10 compatible.
You can refuel your vehicle with E10 fuel.
iUsually you will find information about the
fuel grade on the filling pump. If there is no
identification on the filling pump, consult a
gas station attendant.
If the recommended fuel is not available, you
may as a one-off measure use regular unleaded
gasoline with an octane rating of 87 AKI/
91 RON. Be aware that your vehicle is not cer-
tified with regular unleaded gasoline with an
octane rating of 87 AKI/91 RON and that usage
of this fuel may reduce the engine's output and
increase fuel consumption. Avoid driving at full
throttle and sudden acceleration. Never refuel
using gasoline with a lower AKI/RON rating.
iIn some countries, the available gasoline
may not be sufficiently low in sulfur. This fuel can temporarily produce unpleasant odors,
especially on short journeys. The odors are
reduced as soon as sulfur-free fuel (sulfur
content < 10 ppm) is used again for refueling.
For more information about refueling
(
Ypage 134).
Fuel additives
!Operating the engine with subsequently
added fuel additives can cause engine dam-
age. Do not mix fuel additives with fuel. This
does not include additives for the removal and
prevention of deposits. Gasoline can only be
mixed with additives recommended by
Mercedes-Benz. Follow the instructions in the
product description. You can find further
information on recommended additives in any
Mercedes-Benz Commercial Van Center.
Mercedes-Benz recommends using brand-name
fuels with additives.
If you use fuels without these additives for a long
period of time, deposits can form. This primarily
forms on the inlet valve and in the combustion
chamber.
In some countries, the available fuel grade may
be inadequate. Residue could build up in the fuel
injection system as a result. In this case, in con-
sultation with a Mercedes-Benz Commercial
Van Center, the fuel should be mixed with the
cleaning additive recommended by Mercedes-
Benz. You must observe the notes and mixing
ratios indicated on the container. Do not add other fuel additives to the fuel. This
results in unnecessary costs and can damage
the engine.
Information on fuel consumption
HEnvironmental note
CO
2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO
2emissions are directly related to
fuel consumption and therefore depend on:
Refficient use of the fuel by the engine
Rdriving style
Rother non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO
2emis-
sions by driving carefully and having it serv-
iced regularly.
Only for certain countries: the respective cur-
rent consumption and emission values of your
vehicle can be found in the COC papers (EC
CERTIFICATE OF CONFORMITY). These docu-
ments are supplied when the vehicle is deliv-
ered.
Consumption figures were found in the currently
valid respective version:
Rfor vehicles with exhaust gas standard Euro 6
as per directive (EC) no. 715/2007
Rfor vehicles with exhaust gas standard EURO
VI as per directive (EC) no. 595/2009
Fuel consumption depends on:
Rthe vehicle version
Rthe style of driving
Rthe operating conditions
Rthe type or quality of the fuel used
The vehicle will use mor e fu
el than usual in the
following situations:
Rat very low outside temperatures
Rin city traffic
Rduring short journeys
Ron mountainous terrain
Rwhen towing a trailer
Observe the advice in the "Protection of the
environment" section to keep fuel consumption low (
Ypage 29).
308Service products and capacities
Technical data