load capacity MERCEDES-BENZ METRIS 2019 MY19 Operator’s Manual

TIN (Tire Identification Number)
(definition) .....................................298
Tire bead (definition) ......................2 97
Tire pressure (definition) ................ 297
Tire pressures (recommended) ...... 296
Tire size designation, load-bearing
capacity, speed rating .................... 293
Tire tread ....................................... 280
Tire tread (definition) ..................... 297
Total load limit (definition) ............. 298
Traction (definition) ....................... 298
TWR (permissible trailer drawbar
noseweight) (definition) ................. 298
Uniform Tire Quality Grading
Standards (definition) .................... 296
Wear indicator (definition) ............. 298
Wheel and tire combination ........... 302
Wheel rim (definition) .................... 296
Wheel/tire combinations ...............3 02
Tool
see Vehicle tool kit
Top Tether ............................................ 61
Tow-starting
Emergency engine starting ............ 278
Important safety notes .................. 276
Towing
If the vehicle is stuck ..................... 278
Installing/removing the towing
eye ................................................. 277
Towing a trailer
Active Parking Assist ..................... 156
Axle load, permissible .................... 316
Cleaning the trailer tow hitch ......... 269
Coupling up a trailer ......................1 67
Decoupling a trailer ....................... 168
Driving tips ....................................1 65
Notes on retrofitting ......................3 15
Power supply ................................. 170
Trailer loads ................................... 316
Towing away
Important safety guidelines ........... 276
With both axles on the ground ....... 278
With the rear axle raised ................ 277
Towing eye ......................................... 272
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 169 Trailer operation
Lights display messages (vehicle
with steering wheel buttons) ......... 211
Lights display messages (vehicle
without steering wheel buttons) .... 198
Trailer towing
Blind Spot Assist ............................ 150
ESP
®................................................ 67
PARKTRONIC ................................. 156
Permissible trailer loads and
drawbar noseweights ..................... 169
Transmission
see Automatic transmission
Transmission oil ........................ 310, 311
Transmission positions
Automatic transmission ................. 129
Display (DIRECT SELECT lever) ...... 130
Transport
Lashing straps ............................... 247
Loading guidelines ......................... 244
Stickers ......................................... 247
Vehicle ...........................................2 78
Transport by rail ................................ 139
Transportation
Rail ................................................ 139
Transportation aids
Load protection net ....................... 249
Transporting
Cargo compartment variations ...... 246
Load distribution ............................ 245
Securing a load .............................. 246
Trim pieces (cleaning instruc-
tions) .................................................. 270
Trip computer
Displaying (vehicle with steering
wheel buttons) ............................... 181
Displaying (vehicle without steer-
ing wheel buttons) ......................... 174
Resetting (vehicle with steering
wheel buttons) ............................... 181
Resetting (vehicle without steer-
ing wheel buttons) ......................... 174
Selecting the display units (vehi-
cle with steering wheel buttons) .... 188
Selecting the display units (vehi-
cle without steering wheel but-
tons) .............................................. 177
Index23

Information on the audio system control knob
can be found in the separate operating
instructions.
Symbol=is highlighted. The distance spec-
ifications now only apply to objects that are at
the same level as the ball coupling.
XBack up carefully, making sure that trailer
drawbar locating aid ;points approximately
in the direction of trailer drawbar :.
XBack up carefully until trailer drawbar :rea-
ches red guide line A.
The distance between trailer drawbar :and
ball coupling ?is now approximately 12 in
(0.30 m).
XCouple the trailer (Ypage 165).
Towing a trailer
Notes on trailer towing
Important safety notes
GWARNING
Installing an unsuitable ball coupling may
result in overloading of the trailer tow hitch
and the rear axle. This applies especially if the ball coupling in question is longer or angled
differently. This could seriously impair the
driving characteristics and the trailer can
come loose. There is a risk of an accident.
You should only ever install a ball coupling
that has the permissible dimensions and that
is designed to meet your trailer-towing
requirements. Do not modify the ball coupling
or the trailer tow hitch.
GWARNING
If you install a ball coupling other than the one
delivered with the vehicle, the trailer tow hitch
and the rear axle may be overloaded. This
applies especially if the ball coupling in ques-
tion is longer or angled differently. This could
seriously impair the driving characteristics
and the trailer can come loose. There is a risk
of an accident.
Only install the ball coupling delivered with
the vehicle or a ball coupling that is designed
to meet your trailer towing requirements. Do
not modify the ball coupling or the trailer tow
hitch.
GWARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving and endanger other road users. There is a risk
of an accident and injury.
Install and secure the ball coupling as descri-
bed in the ball coupling manufacturer's instal-
lation instructions. Make sure that the ball
coupling is correctly installed and secured
before every journey.
GWARNING
When the vehicle/trailer combination begins
to lurch, you could lose control of it. The vehi- cle/trailer combination could even rollover.
There is a risk of an accident.
On no account should you attempt to
straighten up the vehicle/trailer combination
by increasing the speed. Reduce vehicle
speed and do not countersteer. Apply the
brake as necessary.
You can attach carrier systems such as bicycle
racks or load-bearing implements on the ball
coupling. The maximum load-bearing capacity
of 165 lb (75 kg) applies when using carrier sys-
tems on the ball coupling.
Always observe the operating instructions pro-
vided by the manufacturers of the trailer cou-
pling and the ball coupling.
Couple and decouple the trailer carefully. When
backing up the towing vehicle, make sure
nobody is standing between the vehicle and the trailer.
A trailer which is incorrectly coupled to the tow-
ing vehicle could break away. A correctly cou-
pled trailer must be positioned horizontally
behind the towing vehicle.
Ensure that the following weights are not excee-
ded:
Rthe permissible noseweight
Rthe permissible trailer load
Rthe permissible rear axle load of the towing
vehicle
Towing a trailer165
Driving and parking
Z

Cigarette lighter in the front compart-
ment
XTo use the cigarette lighter:turn the key to
position 1in the ignition lock (Ypage 123).
XPress in cigarette lighter :.
The cigarette lighter will pop out automati-
cally when the heating element is red-hot.
XPull the cigarette lighter out of the socket by
its handle.
The cigarette lighter socket can be used for
accessories with a maximum power consump-
tion of 180 W (15A).
If you use th esockets to connec taccessories
fo rlon gperiod swhe nth eengin eis switched off,
th estarter battery may discharge. An emer -
gency cut-off ensures that th eon-boar dvoltage
doe sno tdro pto olow. If th eon-boar dvoltage is
to olow, powe rto th esocke tis automatically
cut .Thi sensures that ther eis sufficien tpowe r
to start th eengine.
12 Vsocket
Whe nth eke yis turned to position 1in th eigni-
tion lock, th esockets can be used fo raccesso- rie
swit h a maximum powe rconsumption of
18 0 W (15 A) .
If you use th esockets fo rlon gperiod swhe nth e
engin eis switched off, th estarter battery may
discharge. If th eon-boar dvoltage is to olow, it
might then no longer be possible to start th e
engine.
The socke tin th ecenter console an dth esocke t
in th esid eof th ecargo compartment are no t
automatically deactivated if th eon-boar dvolt -
age is low. The additional sockets in th erear
compartment are automatically deactivated if
th eon-boar dvoltage is low.
Additional 12 Vsockets may be located in th e
corner trim next to th etailgate an din th esid e
trim on th elef tan dright-han dsides.
XLif tup th ecove rof socke t: .
Mobile communications equipment
GWARNING
Operatin gmobile information systems an d
communication devices whil edrivin gwill dis -
tract you from traffic conditions. In addition ,
you could then los econtro lof th evehicle.
There is aris kof an accident.
Only operat ethese devices whe nth evehicle
is stationary.
Observe th elegal requirements fo rth ecountr y
in whic hyou are currently drivin gwhe noperat -
in g mobile communication equipment .
Please remember, anavigation syste mdoe sno t
supply information on th eload-bearin gcapacity
of bridge sor th eoverhead clearance of under -
passes. The drive rremains responsible fo r
safet yat all times.
You an dother scan suffe rhealth-related dam -
age through electromagnetic radiation .By usin g
an exterio rantenna, apossible health ris k
caused by electromagnetic fields ,as discussed
in scientific circles ,is take ninto account. Only
hav eth eexterio rantenn ainstalled by aqualifie d
specialis tworkshop .
Failur eto observe th eMercedes-Ben zinstalla-
tion specification scan result in th einvalidation
of your vehicle' soperatin gpermit .
You will fin d
i
nformation on retrofitting electrical
or electronic equipment under “Vehicle elec -
tronics” (
Ypage 305).
Mobile communications equipment243
Stowing an d features
Z

XAlways transport loads in the cargo compart-
ment and with the seat backrests folded up
and properly locked in position.
XAlways place the load against the backrests ofthe front or rear seats.
XMove large and heavy loads as far towards thefront of the vehicle as possible against the
front or rear seats. Stow the load flush with
the rear or front seats.
XAlways additionally secure the load with suit-
able load-securing aids or tie downs.
Observe the following notes:
RDo not stack loads higher than the upper edge
of the backrests.
RTransport loads behind seats that are not
occupied.
RIf the rear bench seat is not occupied, insert
the seat belts crosswise into the buckle of the
opposite seat belt.
Cargo compartment variations
You can vary the cargo compartment according
to your transportation requirements as follows:
Rby folding the seat backrests forward to the
table position.
Rby removing the rear bench seat.
You will find information about rear bench seats in the "Rear bench seats" section (
Ypage 87).
Securing loads
Important safety notes
GWARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction, brak- ing maneuvers or an accident:
Rthe cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
Rthe load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads.
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act- ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force
absorption. Load the anchorages evenly.
Spread the load evenly across the cargo tie-
down points/cargo tie-down rings. You will find information on the maximum loading capacity of
the cargo tie-down points under "Cargo tie-
down points and carrier systems" (
Ypage 314).
Do not attempt to modify or repair the cargo tie-
down points/cargo tie-down rings or tie downs.
Read the information on qualified specialist
workshops: (
Ypage 31).
As the driver, you are responsible for ensuring
that:
RThe load is secured against slipping, tipping,
rolling or falling off in normal traffic condi-
tions, should the vehicle swerve to avoid an
obstacle, in the event of full brake application
and on poor road surfaces.
RThe applicable requirements and guidelines
relating to load-securing practices must be
met.
If this is not the case, this may constitute a
punishable offense, depending on local legis-
lation and any ensuing consequences.
Always observe the legal requirements for the country you are currently in.
Make sure that the load is secure before every
journey and at regular intervals during a long
journey. Correct an incorrectly or inadequately
secured load if necessary.
Always observe the operating instructions or the
notes of the lashing strap manufacturer for the
operation of the lashing strap.
You can obtain information about securing the
load correctly from the manufacturer of the load
securing aids or tie down for securing the load.
246Securing loads
Transporting loads

Also observe the safety information in the load-
ing directions (Ypage 244).
XFill spaces between the load and the cargo
compartment walls or wheel housings (form-
locking). Use rigid load securing aids, such as
wedges, wooden fixings or padding.
XAttach secured and stabilized loads in all
directions to the cargo tie-down rings and the
guide rails in the rear.
Only use tie downs, such as lashing nets and
lashing straps, that have been tested in
accordance with current standards.
When securing a load, always use the closest cargo tie-down rings and pad sharp edges for
protection.
Cargo tie-down points (example: Cargo Van)
Fixed cargo tie-down points on the floor
:
Guide/load rails
;Cargo tie-down rings
If your vehicle is equipped with guide/loading
rails :in the floor, you can place lashing rods
directly in front of and behind the load. The lash-
ing rods directly absorb the potential shifting
forces.
Securing loads on the cargo compartment floor
by lashing them down is only recommended for lightweight loads. Place non-slip mats (anti-slip
mats) under the load to increase load security.
Lashing straps
Important safety notes
GWARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction, brak- ing maneuvers or an accident:
Rthe cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
Rthe load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads.
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act-
ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force absorption. Load the anchorages evenly.
Always observe the operating instructions or the
notes of the la shing strap ma

nufacturer for the
operation of the lashing strap.
Securing loads on the cargo compartment floor
by lashing them down is only recommended for
lightweight loads. Place non-slip mats (anti-slip
mats) under the load to increase load security.
Lashing straps247
Transporting loads
Z

Notes and information on:
Rthe operation of the cargo tie-down rings and
cargo tie-down points can be found in the
"Securing a load" section (
Ypage 246)
Rthe maximum loading capacity of the cargo
tie-down points can be found in the "Technical
data" section (
Ypage 314)
Rthe maximum loading capacity of the lashing
strap can be found on the lashing strap label
If the label is missing or illegible, the lashing
strap is ready to be discarded. Such a lashing
strap must be removed from use.
If stickers have been included in the delivery:
XClean the surface before sticker:is affixed.
The stickers must be affixed to a flat, metallic
surface free from grease and dust.
XAffix stickers :on every side of the vehicle in
close proximity to the loading rails in a clearly
visible location.
Tensioning strap
XObserve the important safety notes
(Ypage 247) and the tips in the "Securing a
load" sections (Ypage 246).
XTo tighten the tensioning strap: press ten-
sioning lever =and keep it pressed.
XGuide tensioning strap :between tension-
ing lever =and brace ;as illustrated and
tighten it.
XRelease tensioning lever =.
XTo release the tensioning strap: press ten-
sioning lever =and pull tensioning strap :
out from the strap buckle.
248Lashing straps
Transporting loads

Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
responsible manner. Comply with the instruc-
tions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before carrying out maintenance measures and
repairs, you must read the following documents
relating to maintenance measures and repairs:
Rrelevant sections of the technical documen-
tation such as the Operator's Manual and
workshop information
Rlegal stipulations such as work safety regula-
tions and accident prevention regulations
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use a vehicle jack instead of stands. The
jack is designed only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 31).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and frequency of maintenance work and
contains additional notes on the Limited War-
ranty. You will find information about service
products approved by Mercede s-Benz a
ndcapacities under "Service products and capaci-
ties" (
Ypage 306)
Maintenance services must be carried out in
accordance with the provisions and recommen- dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
Observe the information under "Mercedes-Benz
genuine parts" (
Ypage 33).
Service interval display
General notes
The service interval display informs you of the
next service due date. Information on the type of
service and service intervals can be found in the
Maintenance Booklet.
iThe service interval display does not provide
information about the engine oil level. The
service interval display should therefore not
be confused with the engine oil level display.
For example, the display shows one of the fol-
lowing service messages for a few seconds:
RService A in .. days
RService A Dueor Service A Due
RServ. A Exceed. by .. Days
Then either the remaining time or distance until
the next service due date is displayed. If the
service due date has been exceeded, the
elapsed time or distance traveled after the over-
due service date is shown. The letter in the dis-
play message indicates which service is due. A
stands for a minor service andBfor a major ser-
vice.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Commercial Van Center,
will reset the service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
The prescribed service interval is based on nor- mal vehicle use. Service work will need to be
performed more frequently than prescribed if
the vehicle is operated under more arduous con-
ditions or with higher loads. Such arduous con-
ditions include:
Rregular city driving with frequent intermediate
stops
Rdriving predominantly short distances
Maintenance259
Maintenance and care
Z

Tire and Loading Information placard
Maximum permissible gross weight
:Maximum number of seats
;Maximum permissible gross weight
XSpecification for maximum permissible gross
weight ;is listed in the Tire and Loading
Information placard: "The gross weight of
occupants and luggage must not exceed XXX
kilograms or XXX lbs."
The gross weight of all vehicle occupants, cargo,
luggage and trailer load/noseweight (if applica-
ble) must not exceed the specified value.
iThe details on the Tire and Loading Infor-
mation placard illustration are only an exam-
ple. The maximum permissible gross weight is
vehicle-specific and may deviate from the
data shown here. The maximum permissible
gross weight that applies to your vehicle can
be found on your vehicle's Tire and Loading
Information placard.
Number of seats
:Maximum number of seats
;Maximum permissible gross weight Maximum number of seats
:determines the
maximum number of occupants allowed to
travel in the vehicle. This information can be
found on the Tire and Loading Information plac- ard.
iThe details on the Tire and Loading Infor-
mation placard illustration are only an exam-
ple. The number of seats is vehicle-specific
and can differ from the details shown. The
number of seats in your vehicle can be found
on the Tire and Loading Information placard.
Determining the maximum load
Individual steps
The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575 in
accordance with the "National Traffic and Motor
Vehicle Safety Act of 1966".
XStep 1: Locate the statement "The combined
weight of occupants and cargo should never
exceed XXX kg or XXX lbs." on your vehicle's
Tire and Loading Information placard.
XStep 2: Determine the combined weight of
the driver and passengers that will be travel-
ing in your vehicle.
XStep 3: Subtract the combined weight of the
driver and passengers from XXX kilograms or
XXX lbs.
XStep 4: The resulting figure equals the avail-
able amount of cargo and luggage load capa-
city. For example, if the "XXX" amount equals
1400 lbs and there will be five 150-pound
passengers in your vehicle, the amount of
available cargo and luggage load capacity is
650 lbs (1400 Ò750 (5 x 150) = 650 lbs).
XStep 5: Determine the combined weight of
luggage and cargo being loaded on the vehi-
cle. For reasons of safety, that weight must
not exceed the available cargo and luggage
cargo capacity calculated in step 4.
XStep 6 (if applicable): If your vehicle is tow-
ing a trailer, load from the trailer will be trans-
ferred to your vehicle. Please consult the Tire
and Loading Information placard, to deter-
mine how this reduces the available cargo and
luggage load capacity of your vehicle.
Loading the vehicle291
Wheels and tires
Z

Vehicle identification plate
Even if you have calculated the total load care-
fully, you should still make sure that the permis-
sible gross weight and the gross axle weight rat-
ing of your vehicle are not exceeded. This data
can be found on the vehicle identification plate
on the B-pillar of your vehicle (
Ypage 305).
Permissible gross vehicle weight: the gross
weight of the vehicle, all occupants, load and
trailer load/noseweight (if applicable) must not
exceed the permissible gross vehicle weight.
Gross axle weight rating: the maximum per-
missible load that can be carried by one axle
(front or rear axle).
To ensure that your vehicle does not exceed the
maximum permissible values (gross vehicle
weight and maximum gross axle weight rating),
have your loaded vehicle (including driver, occu-
pants, load, and full trailer load if applicable)
weighed on a suitable vehicle weighbridge.
Trailer load/noseweight
The trailer load/noseweight affects the gross
weight of the vehicle. If a trailer is attached, the trailer load/noseweight is included in the load
along with occupants and luggage. The trailer
load/noseweight is usually approximately 10%
of the gross weight of the trailer and its load.
What you should know about wheels
and tires
Tire labeling
Tire labeling
:DOT, Tire Identification Number
(Ypage 295)
;Maximum tire load (Ypage 295)
=Maximum tire pressure (Ypage 286)
?Manufacturer
ATire material (Ypage 296)
BTire size designation, load-bearing capacity
and speed index (Ypage 293)
CTire name
The markings described above are on the tire in
addition to the tire name (sales designation) and
the manufacturer's name.
iTire data is vehicle-specific and may deviate
from the data in the example.
Tire size designation, load bearing index
and speed index
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
What you should know about wheels and tires293
Wheels and tires
Z

tire load rating and speed rating required for
your vehicle.
:Tire width
;Nominal aspect ration in %
=Tire code
?Rim diameter
ALoad bearing index
BSpeed index
Tire width: tire width:shows the nominal tire
width in millimeters.
Aspect ratio: aspect ratio;is the size ratio
between the tire height and tire width and is
shown in percent. The aspect ratio is calculated
by dividing the tire width by the tire height.
Tire code: tire code=specifies the tire type.
"R" represents radial tires. "D" represents diag-
onal tires, "B" represents diagonal radial tires.
Rim diameter: rim diameter?is the diameter
of the bead seat, not the diameter of the rim
flange. The rim diameter is specified in
inches (in).
Load-bearing index: load-bearing indexAis a
numerical code that specifies the maximum
load-bearing capacity of a tire.
Do not overload the tires by exceeding the
specified load limit. The maximum permissible
load can be found on the vehicle's Tire and
Loading Information placard on the B-pillar on
the driver's side (
Ypage 290).
Example:
The load-bearing index 101 indicates a maxi-
mum load of 1819 lb (825 kg) for the tire. If two load-bearing indices are specified, the first num-
ber specifie s th
e load-bearing capacity for single
tires, the second the load-bearing capacity for
twin tires. For further information on the maxi-
mum tire load in kilograms and pounds, see
(
Ypage 295). For further information on the load-bearing
index, see "Load index" (
Ypage 295).
Speed rating: speed ratingBspecifies the
approved maximum speed of the tire.
Regardless of the speed index always observe
the speed limits. Drive carefully and adapt your
driving style to the traffic conditions.
iTire data is vehicle-specific and may deviate
from the data in the example.
IndexSpeed rating
Qup to 100 mph (160 km/h)
Rup to 106 mph (170 km/h)
Sup to 112 mph (180 km/h)
Tup to 118 mph (190 km/h)
Hup to 130 mph (210 km/h)
Vup to 149 mph (240 km/h)
Wup to 168 mph (270 km/h)
Yup to 186 mph (300 km/h)
iNot all tires that have the M+S identification
offer the driving characteristics of winter
tires. In addition to the M+S marking, winter
tires also have the isnowflake symbol on
the tire wall. Tires with this marking fulfill the
requirements of the Rubber Manufacturers
Association (RMA) and the Rubber Associa-
tion of Canada (RAC) regarding the tire trac-
tion on snow. They have been especially
developed for driving on snow.
Further information on the reading of tire infor-
mation can be obtained at any qualified special-
ist workshop.
294What you should know about wheels and tires
Wheels and tires