stop start MERCEDES-BENZ METRIS 2020 MY20 Operator’s Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2020, Model line: METRIS, Model: MERCEDES-BENZ METRIS 2020Pages: 320, PDF Size: 26.38 MB
Page 215 of 320

Display messages
Possible causes/consequences and
M SolutionsIf these conditions are not met, the Occupant Classification System
(OCS) is malfunctioning.
X Install the child restraint system on a suitable rear seat.
or X Seat a person of smaller stature on a suitable rear seat.
X Visit a qualified specialist workshop immediately.
Further information on the Occupant Classification System (OCS)
can be found under "Occupant Classification System (OCS)"
(Y page
54). Check Brake Pad
Wear The brake pads/linings have reached their wear limit.
X Visit a qualified specialist workshop. $ (USA only)
J (Canada only)
Check Brake Fluid
Level There is insufficient brake fluid in the brake fluid reservoir.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions. Do not continue driving under any circumstances.
X Secure the vehicle to prevent it from rolling away (Y page
138).
X Do not add brake fluid. Adding more will not remedy the malfunc-
tion.
X Consult a qualified specialist workshop immediately. T
ò÷
Inoperative See
Operator's Manual EBD is unavailable due to a malfunction. ABS, BAS, hill start assist
and ESP
®
as well as its driving safety systems, for example, are
therefore also unavailable.
ATTENTION ASSIST is deactivated and other driving systems could
be automatically deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock prematurely
if you brake hard, for example.
This causes steerability and braking to be greatly impaired. The
braking distance can increase in emergency braking situations.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. Display messages (vehicles with steering wheel buttons)
213
On-board computer and displays Z
Page 216 of 320

Display messages
Possible causes/consequences and
M Solutions÷
Inoperative See
Operator's Manual ESP
®
, BAS and hill start assist are unavailable due to a malfunction.
ATTENTION ASSIST is deactivated and other driving systems could
be automatically deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. ÷
Currently Unavail.
See Operator's Man‐
ual ESP
®
, BAS and hill start assist are unavailable due to a malfunction.
The self-diagnosis function, for example, may not be complete.
ATTENTION ASSIST is deactivated and other driving systems could
be automatically deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care on a suitable stretch of road, making slight
steering movements at a speed above 12 mph (20 km/h
).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed: X Drive on with care.
X Visit a qualified specialist workshop immediately. F (USA
only) ! (Canada only)
Release Parking
Brake The red
F (USA only)/ ! (Canada only) indicator lamp in the
instrument cluster lights up and a warning tone also sounds.
You are driving with the parking brake applied or are making an
emergency stop using the parking brake.
X Release the parking brake (Y page
138).214
Display messages (vehicles with steering wheel buttons)
On-board computer and displays
Page 221 of 320

Engine
Display messages
Possible causes/consequences and
M Solutions# An additional warning tone sounds. The battery is not being
charged.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
! Do not drive any further. Otherwise the engine may overheat.
X Secure the vehicle to prevent it from rolling away ( Y page 138).
X Consult a qualified specialist workshop. ?
Coolant Too Hot:
Stop Vehicle Turn
Engine Off An additional warning tone sounds. The coolant is too hot.
G WARNING
Never drive with an overheated engine. Driving when the engine is
overheated can cause fluids which may have leaked into the engine
compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the hood.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle to prevent it from rolling away ( Y page
138).
X Wait until the engine has cooled down.
X Make sure that the air supply to the radiator is not obstructed, by
frozen slush for example.
X Do not start the engine again until the display message goes out
and the coolant temperature is below the maximum value speci-
fied. The engine could otherwise be damaged.
X Monitor the ? coolant temperature gauge in the instrument
cluster.
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal operating conditions and at the correct coolant level,
the display may rise to the red mark. Display messages (vehicles with steering wheel buttons)
219
On-board computer and displays Z
Page 222 of 320

Display messages
Possible causes/consequences and
M Solutions? The fan motor is faulty.
X Check the ? coolant temperature gauge in the instrument
cluster.
If the coolant temperature is below the maximum value specified
below, you can continue driving to the nearest qualified specialist
workshop.
Avoid heavy loads on the engine, e.g. driving in mountainous ter-
rain, and stop-start traffic.
Under normal operating conditions and at the correct coolant level,
the display may rise to the red mark. +
Check Coolant
Level See Oper.
Manual The coolant level is too low.
! Avoid longer journeys when there is insufficient coolant in the
engine cooling system. You could otherwise damage the engine.
X Add coolant, making sure to observe the warning notes
(Y page 253).
X Have the engine cooling system checked at a qualified specialist
workshop if the coolant needs to be refilled more often than
usual. 4
Check Engine Oil
At Next Refueling X
Check the oil level at the latest when next refueling
(Y page
252).
X If necessary, add engine oil (Y page
253).
X Have the engine checked at a qualified specialist workshop if you
need to add engine oil more often than usual.
! Avoid longer journeys when there is insufficient engine oil. You
could otherwise damage the engine. 4
Manually Check Oil
Level Reminder to check the oil level.
X Check the oil level at the latest when next refueling
(Y page
252).
X If necessary, add engine oil (Y page
253).
X To confirm the oil check: press a.
! Avoid longer journeys when there is insufficient engine oil. You
could otherwise damage the engine. 4
Eng. Oil Level
Low: Stop Vehicle
Turn Engine Off The oil level is too low. There is a risk of engine damage.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle to prevent it from rolling away ( Y page
138).
X Check the oil level ( Y page
252).
X If necessary, add engine oil (Y page
253).220
Display messages (vehicles with steering wheel buttons)
On-board computer and displays
Page 224 of 320

Display messages
Possible causes/consequences and
M SolutionsCollision Preven‐
tion Assist Inoper‐
ative COLLISION PREVENTION ASSIST PLUS is not available due to a mal-
function.
X Visit a qualified specialist workshop. Collision Preven‐
tion Assist Cur‐
rently Unavail.
See Oper. Manual COLLISION PREVENTION ASSIST PLUS is temporarily inoperative.
Possible causes:
R The sensors in the front bumper are dirty.
R The function is impaired due to heavy rain or snow.
R The radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio stations
or other sources of electromagnetic radiation.
R The system is outside the operating temperature range.
R The on-board voltage is too low.
Once the causes listed above no longer apply, the display message
goes out and COLLISION PREVENTION ASSIST is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle, paying attention to road and traffic
conditions.
X Secure the vehicle to prevent it from rolling away (Y page 138).
X Switch off the engine.
X Clean the sensors in the front bumper (Y page
267).
X Restart the engine. Lane Keeping
Assist Inoperative Lane Keeping Assist is faulty.
X Visit a qualified specialist workshop. Lane Keeping
Assist Currently
Unavail. See Oper.
Manual Lane Keeping Assist is deactivated and temporarily inoperative.
Possible causes:
R The windshield is dirty in the camera's field of vision.
R Visibility is impaired due to heavy rain, snow or fog.
R There are no lane markings for an extended period.
R The lane markings are worn away, dark or covered, e.g. by dirt or
snow.
Once the causes listed above no longer apply, the display message
goes out and Lane Keeping Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle, paying attention to road and traffic
conditions.
X Secure the vehicle to prevent it from rolling away (Y page
138).
X Clean the windshield.222
Display messages (vehicles with steering wheel buttons)
On-board computer and displays
Page 225 of 320

Display messages
Possible causes/consequences and
M SolutionsCruise Control
- - - mph A condition for activating cruise control has not been met.
You have tried to store a speed below
20 mph (30 km/h) for exam-
ple.
X If conditions permit, drive faster than 20 mph (30 km/h) and
store the speed.
X Check the activation conditions for cruise control (Y page
147).Blind Spot Assist
Inoperative Blind Spot Assist is faulty.
X Visit a qualified specialist workshop. Blind Spot Assist
Currently Unavail.
See Operator's Man‐
ual Blind Spot Assist is temporarily inoperative. Possible causes:
R You have attached a trailer.
R The sensors in the rear bumper are dirty.
R The function is impaired due to heavy rain or snow.
R The radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio stations
or other sources of electromagnetic radiation.
R The system is outside the operating temperature range.
Once the causes listed above no longer apply, the display message
goes out and Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle, paying attention to road and traffic
conditions.
X Secure the vehicle to prevent it from rolling away ( Y page
138).
X Switch off the engine.
X Clean the sensors in the rear bumper (Y page
267).
X Restart the engine. Display messages (vehicles with steering wheel buttons)
223
On-board computer and displays Z
Page 226 of 320

Tires
Display messages
Possible causes/consequences and
M SolutionsAdjust Tire Pres‐
sure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X Check the tire pressure at the next opportunity (Y page 285).
X If necessary, correct the tire pressure.
X Restart the tire pressure monitor ( Y page
288).Check Tires An additional warning tone sounds.
The tire pressure in one or more tires has dropped significantly. The
display shows the wheel position.
G WARNING
Underinflated tires pose the following risks:
R The tires may burst, especially as the load and vehicle speed
increase.
R The tires may wear excessively and/or unevenly, which may
greatly impair tire traction.
R The handling as well as steering and braking characteristics may
be severely affected.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions while doing so.
X Secure the vehicle to prevent it from rolling away (Y page
138).
X Check the tires and, if necessary, change the wheel
(Y page
297).
X Check the tire pressure (Y page
285).
X If necessary, correct the tire pressure. Warning Tire Mal‐
function The tire pressure in one or more tires has dropped suddenly. The
display shows the wheel position.
G WARNING
Driving with a flat tire poses a risk of the following hazards: R A flat tire affects the ability to steer or brake the vehicle.
R You could then lose control of the vehicle.
R Continued driving with a flat tire will cause excessive heat build-
up and possibly a fire.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions while doing so.
X Secure the vehicle to prevent it from rolling away (Y page
138).
X Check the tires and, if necessary, change the wheel
(Y page
297).224
Display messages (vehicles with steering wheel buttons)
On-board computer and displays
Page 227 of 320

Display messages
Possible causes/consequences and
M SolutionsTire Pressure Moni‐
tor Currently
Unavailable Due to a source of radio interference, no signals can be received
from the wheel sensors. The tire pressure monitor is temporarily
malfunctioning.
The tire pressure monitor restarts automatically as soon as the
problem has been solved. Wheel Sensor(s)
Missing There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not shown in the display.
X Have the faulty tire pressure sensor replaced at a qualified spe-
cialist workshop. Tire Pressure Moni‐
tor Inoperative No
Wheel Sensors The wheels installed do not have suitable tire pressure sensors. The
tire pressure monitor is deactivated.
X Install wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes. Tire Press. Moni‐
tor Inoperative The tire pressure monitor is malfunctioning.
X Visit a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M SolutionsShift to 'P' or
'N' to Start Engine You have attempted to start the engine in transmission position
k
or h.
X Shift the transmission to position j or i.Auxiliary Battery
Malfunction The auxiliary battery for the transmission is no longer being
charged.
X Visit a qualified specialist workshop. Apply Brake to
Shift from 'P' You attempted to shift the transmission to position
h, k or i
without depressing the brake pedal.
X Depress the brake pedal. Perm. N Activated
Risk of Rolling An additional warning tone sounds. The transmission has been shif-
ted to position i when the vehicle is coasting or being driven.
X Stop the vehicle by depressing the brake pedal and when the
vehicle is stationary shift the transmission to position j.
X Continue driving by shifting the transmission to position h or
k. Risk of Rolling:
Transmission Not
in P An additional warning tone sounds. The driver's door is open and
the transmission is in position k, i or h.
X Shift the transmission to position j.
X Secure the vehicle to prevent it from rolling away ( Y page 138).Display messages (vehicles with steering wheel buttons)
225
On-board computer and displays Z
Page 231 of 320

Safety systems
Warning/
indicator
lamp
N Signal type
Possible causes/consequences and
M Solutions$J
ò
N $ (USA only) or J (Canada only): the ABS and brake warning lamps
are lit while the engine is running.
EBD is unavailable due to a malfunction. ABS, BAS, hill start assist and ESP
®
as
well as its driving safety systems, for example, are therefore also unavailable.
ATTENTION ASSIST is deactivated and other driving systems could be automati-
cally deactivated.
G WARNING
The brake system continues to function normally, but without the functions lis-
ted above. The wheels could therefore lock prematurely if you brake hard, for
example.
This causes steerability and braking to be greatly impaired. The braking distance
may increase in emergency braking situations.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Switch the engine off, wait briefly and start the engine again.
X Check if the display message has disappeared and ESP ®
is operational.
X If the display message continues to be displayed:
R Drive on with care.
R Visit a qualified specialist workshop immediately. $J
N The red
$ (USA only) or J (Canada only) brake system warning lamp is
lit while the engine is running. An additional warning tone sounds.
There is insufficient brake fluid in the brake fluid reservoir.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic conditions.
Do not continue driving under any circumstances.
X Secure the vehicle to prevent it from rolling away ( Y page 138).
X Do not add brake fluid. Adding more will not remedy the malfunction.
X Consult a qualified specialist workshop.
X Observe the display messages. Indicator and warning lamps in the instrument cluster
229
On-board computer and displays Z
Page 234 of 320

Warning/
indicator
lamp
N Signal type
Possible causes/consequences and
M Solutionså
N The yellow ESP
®
OFF warning lamp is lit while the engine is running or the
ECO start/stop function is activated.
ESP ®
is deactivated. ESP ®
trailer stabilization and Crosswind Assist are deacti-
vated.
G WARNING
If ESP ®
is deactivated, vehicle stabilization assistance is significantly reduced.
There is an increased risk of skidding and accidents.
X Reactivate ESP ®
.
In rare cases , it may be best to deactivate ESP ®
(Y page
68).
X Adapt your driving style to suit the weather and road conditions.
If ESP ®
cannot be activated:
X Drive on with care.
X Have ESP ®
checked at a qualified specialist workshop. 6
N The red restraint system warning lamp is lit while the engine is running.
The restraint system is faulty.
G WARNING
The air bags or Emergency Tensioning Devices may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
X Observe the display messages.
X Drive on with care.
X Have the restraint system and its components checked immediately at a
qualified specialist workshop.
Further information on the restraint system and its components can be found
under "Occupant safety"
(Y page 46).232
Indicator and warning lamps in the instrument cluster
On-board computer and displays