service MERCEDES-BENZ METRIS 2021 MY21 Operator's Manual

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
0075
Left Curtain Airbag Mal-
function: Service
Required (exa mp le) *T
he cor responding windo wcurtain airbag is malfunctioning. In addi‐
tion ,the 0075 warning lam ponthe instrument clus terl ights up. &
WARNING Risk of inju ryor fata linjur ydue toam alfunction
in thew indo wcurtain airbag
The windo wcurtain airbag might be triggered unin tentionally or
might no tbetriggered at al lintheeve nt of an accident. #
Have thew indo wcurtain airbag checkeda nd repaired
immediatel yataqualified specialis tworks hop. #
Consult aqualified specialis tworks hop immediatel y. Drivin
gsystems Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
120 km/h orMaximum
Speed 120 km/h *F
or cer tain countries only: them aximum permissible speed has
been exceeded. #
Driv emores lowly.
120 km/h Maximum
Spee dExceeded *F
or cer tain countries only: them aximum permissible speed has
been exceeded. #
Driv emores lowly.
00AD
Attent. Asst Inoperative *A
TTENTION ASSIS Thasfailed. #
Consult aqualified specialis tworks hop.
00AD
Attention Assist Inopera-
tive *A
TTENTION ASSIS Thasfailed. #
Consult aqualified specialis tworks hop.
00AD
Attent. Asst Take Break! *B
ased on cer tain criteria, ATTENTION ASSIS Thas de tected fatigue
or increasing lapse sinconcentration on thep artoft he driver.
Aw arning tone also sounds. #
If necessa ry,t ak eab reak.
On lon gjou rney s, take regular and timel ybreak st hat allo wyouto
re st properly.
Attent. Asst Take a
Break! *B
ased on cer tain criteria, ATTENTION ASSIS Thas de tected fatigue
or increasing lapse sinconcentration on thep artoft he driver.
Aw arning tone also sounds. #
If necessa ry,t ak eab reak.
On lon gjou rney s, take regular and timel ybreak st hat allo wyouto
re st properly. 248
Displaymessa gesa nd warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
Tire Press. Monito rInop-
erative *T
he tir epressur emonitoring sy stem is malfunctioning and switched
off. Either thew heels ins talled do no thave suitable tir epressure
sensor sorthe sy stem is malfunctioning, e.g. because atirep res‐
sur esensor is faulty. #
Equip wheel swiths uitable tir epressur esensors.
The tir epressur emonitoring sy stem switches on af teraf ew
minutes of driving.
or #
Consult aqualified specialis tworks hop.
Tire Pressure Monitor
Inoperative *T
he tir epressur emonitoring sy stem is malfunctioning. #
Consult aqualified specialis tworks hop. Key
Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00AF
Obtain aNew Key *T
hekeyn eeds tobe replaced. #
Visit aq ualified specialis tworks hop. Ve
hicle Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
x
Trackin gActive orTrack-
ing not Active *T
heVehicle Trac kerh as been activated or deactivated depending on
th ed ispla ymessage.
If th ed ispla yshows them essage Tracking Active:
The vehicle has activated services from Mercedes PR Oatits dis‐
posal.
Locating thev ehicle ma ybepossible within thef rame workof
Mercedes PR Oconnect. #
Chec kthe status of thea ctivated services at https://
mercedes.pro. #
Ask thev ehicle owner fort he de tails.
Ò *T
hetailgat eiso pen. #
Close thet ailgate.
Ñ *T
herear-en ddoor is open. #
Close ther ear-end door(s).
Ó *A
warning tone also sounds. The hoo disopen. Displa
ymessa gesa nd warning and indicator lamps 257

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of accident du etodriving wit hthe hood
unloc ked
The hood ma yopen and bloc kyour vie w. #
Neverrelease theh ood when driving. #
Befor eevery trip, ensur ethat theh ood is loc ked. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Secu rethev ehicle agains trolling away. #
Close theh ood.
003D
or
0051 *I
na ddit ion, awarning tone sounds du ring thet rip.
The displa yshows theo pen door or doors. #
Close all thed oors.
00B2
Check Washer Fluid *T
hewasher fluid le velint hewasher fluid reser voir has dropped
belo wthe minimum. #
Addw ashe rfluid (/ page181).
00CC
0091
Pwr .Steerin gMalfunct. *A
warning tone also sounds. The steering po werassi stanc ecould be
malfunctioning. Youm aynee dtos teer mor eforcefully. #
Carefully continue toaq ualified specialis tworks hop and ha ve
th es teering checkedi mmediatel y.
00CC Power Steering Malfunc-
tion See Oper. Manual *A
warning tone also sounds. The po werassi stanc efor thes teering
could be malfunctioning. Youm aynee dtos teer mor eforcefully. #
Carefully continue toaq ualified specialis tworks hop and ha ve
th es teering checkedi mmediatel y.
Phone No Service *Y
our vehicle is outside thet ransmission and receiver rang eoft he
mobile phone networ kprovide r.
Shif tto' P' or 'N' to Start
Engine *
Yo uh ave attem pted tostar tt he engine in transmission position 005E
or 005B. #
Shif tthe transmission toposition 005Dor005C.
Auxiliary Battery Mal-
function *T
he auxiliary batteryfor thet ransmission is no longer being
ch arge d. #
Consult aqualified specialis tworks hop. 258
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
Apply Brake to Shift
from 'P' *
Yo uh ave triedtos hiftthe transmission toposition 005B,005Eor005C
without applying theb rake. #
Depress theb rake pedal.
To Engage RFirst
Depress Brake *
Yo uh ave triedtos hiftthe transmission toposition 005Ewithout
applying theb rake. #
Depress theb rake pedal. #
Select transmission position 005E.
Permanen tNActivated
Risk of Rolling *A
warning tone also sounds. While thev ehicle is rolling or driving,
th et ransmission wasshiftedtop osition 005C. #
Tostop, depress theb rake pedal and, when thev ehicle is at a
st andstill ,shif tthe transmission toposition 005D. #
Tocontinu eyour journe y,shif tthe transmission toposition 005E
or 005B.
Risk Of Rolling Driver's
Door Open AndT rans-
mission Not In P *A
warning tone also sounds. The driver' sdooriso pena nd thet rans‐
mission is in position 005C,005Eor005B. #
Shif tthe transmission toposition 005D. #
Secur ethe vehicle agains trolling away.
Do Not Shift Gears
Service Required *A
warning tone also sounds. Youc an no lon gerc hang ethe transmis‐
sion position due toam alfunction.
If transmission position 005Bhas been selec ted: #
Without changing thet ransmission position ,consult aqualified
specialis tworks hop.
If transmission position 005D,005Eor005C has been selected: #
Infor maq ualified specialis tworks hop.
Reversing Not Possible:
Service Required *
The transmission is malfunctioning. Transmission position 005Ecan‐
no tbes elected. #
Infor maq ualified specialis tworks hop.
Transmission Malfunc-
tion: Stop *T
he transmission is malfunctioning. The transmission automatically
switches toneutral 005C. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Shif tthe transmission toposition 005D. #
Infor maq ualified specialis tworks hop.
Only Shift to 'P' when
Vehicle is Stationary *T
hevehicle is still moving. #
Stop in accordance wit hthe tra ffic conditions. #
Shif tthe transmission toposition 005D. Displa
ymessages and warning and indicator lamps 259

1,
2, 3. ..
3-zone automatic climat econtrol
(control panel) .......................................... 91
12 Vs ocket
see Soc ket(12 V) A
ABS (Anti-lo ckBrakin gSystem) ............ .111
Ac celeration
see Usin gkickdown
Ac tiv eB rake Assi st
Fu nction/no tes................................... 11 3
Setting................................................ 11 5
Ac tiv eD ista nce Assis tDISTR ON IC
Calling up aspeed....................... 117, 11 9
Displ ays.............................................. 12 0
Fu nction.............................................. 11 6
Increasing/decreasing speed...... 117, 11 9
Re quirements.............................. 117, 11 9
St eering wheel buttons................ 117, 11 9
St oring aspeed........................... 117, 11 9
Switching off/deacti vating.......... 117, 11 9
Switching on/activating.............. 117, 11 9
Sy stem limitations.............................. 11 6
Ac tiv eP arking Assist
Exiting aparkin gspace....................... 127
Fu nction............................................. 12 5
Pa rking.............................................. .126
Sy stem limitations.............................. 12 5
Ad aptive
see Lane Keeping Assist
Ad aptiv ecruise control
see ActiveD ista nce Assi stDISTRONIC
Ad aptiv eHighbeam Assist
Fu nction............................................... 79
Switching on/o ff.................................. 80
Ad d-on equipment ................................... .14
Ad d-on equipment guidelines................. 14
Ad ditional tur nsignal light
Re placing light sources........................ 83
Ad diti ve
Engine oil........................................... 228
Ad diti ves
Fu el.................................................... 228
Ad diti ves( engine oil)
see Additive
Ad diti ves( fuel)
see Fuel Af
ter-sales service
see ASS YSTP LUSs ervice inter vald isplay
Air recirculation but ton
Con venience opening/closing.............. 95
Airbag Activation............................................ .24
Fr ont airbag (driver ,co-driver).............. 28
Ins tallation locations............................ 28
Overview............................................. .28
PA SSENGER AIR BAGi ndicator lamp... .31
Pr otection impaired.............................. 30
Pr otection pr ovided............................. .29
Sid eairba g........................................... 28
Wi ndo wcurtain airbag........................ .28
Alar msystem
see ATA( Anti -Thef tAlarms ystem)
Alertness assistant see ATTENTION ASSIST
Android Autosettings (multimedia
sy stem).................................................. .153
Animals Pets in thev ehicle....... .......................... 41
Anti-loc kbraking sy stem
see AB S(Anti-loc kBrakin gS ystem)
Anti-skid chains
see Sno wchains
Anti-thef tAlarms ystem
see ATA( Anti -Thef tAlarms ystem)
Anti-thef tprotection
Immobilizer.......................................... 59
Anti- theftp rotection
see ATA( Anti -Thef tAlarms ystem)
Apple CarPlay ®
settings (multime‐
dia sy stem)............................................ .153
Ashtr ays
In thew indshield stowagec om‐
partment............................................. .76
Assistance Sy stems
see Drivin gsafet ys ystem
ASS YST
see ASS YSTP LUSs ervice inter vald isplay
ASS YSTP LUSs ervice in terv al display
Displayin gthe service due date
(vehicle wit hsteering wheel but‐
to ns)................................................... 175
Displ aying thes ervice due date
(vehicle without steering wheel
buttons).............................................. 175
Fu nction/no tes.................................. 175270
Index

Non-
operational times wit hthe
batter ydisconnec ted.......................... 176
Re gular maintenance work................. 176
Special service requirements.............. 176
ATA (Anti-Thef tAlarms ystem)
Ac tivating and deacti vating the
interior motion sensor.......................... 61
Fu nction............................................... 59
Interio rmotions ensor functio n............ 60
St opping thea larm............................... 60
Switching thet ow -awa ya larmon
and off................................................. .60
To w- aw ay alar mfunction...................... 60
At tachments............................................ .14
AT TENTION ASSI ST
Fu nction............................................. 127
Switching on/of f(ve hicle swith
st eering-wheel buttons)......................1 28
Switching on/of f(ve hicles without
st eering-wheel buttons)......................1 28
Sy stem limitations.............................. 127
Au dio sy stem (on-boa rdcompu ter)...... 147
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights .......................... 77
Au tomatic fron tpassen gerfront air‐
bag shu toff
Fu nctio noft he automatic front
passenger front airbag shutoff............. 30
PA SSENGER AIR BAGi ndicator lamp... .31
Au tomatic fron tpassen gerfront air‐
bag shu toff
see Automatic front passenger
front airbag shutoff
Au tomatic measures af terana cci‐
dent........................................................... 33
Au tomatic transmission
DIRECT SELEC Tleve r........................ .104
Engaging driv eposition...................... 105
Engaging neutral................................ 105
Engaging reve rseg ear....................... .105
Kickdown............................................ 106
Re stricting thes hiftrange................. .106
Selecting par kposition.......................1 05
Tr ansmission position displa y............. 104
Tr ansmission position s.......................104
Axl eload................................................ .226 B
Bac ksupport
see Lumbar suppor t(4-w ay)
Backin gupwarningdevice
No tes.................................................. 121
BA S(Brak eAssis tSystem).................... .111
Battery Care.................................................... 191
Charging............................................. 191
Chargin gavehicle batter y.................. 191
Connecting and ins talling thea uxil‐
iar yb attery.........................................1 95
Connecting and ins talling the
st ar terb attery.................................... 19 5
Disconnecting and removing the
auxiliar ybatte ry .................................. 194
Disconnecting and removing the
st ar terb attery.................................... 194
Jump-s tarting (vehicle)........................ 191
Ke y...................................................... .43
No tes( vehicle)................................... 189
Belt see Sea tbelt
Bel twarning
see Sea tbelt
Blind Spo tAssist
Fu nction............................................. 12 9
Switching on/of f................................ 12 9
Sy stem limitations.............................. 12 9
Blue tooth ®
audio
Information........................................ .163
Blue tooth ®
settings (multimedia
sy stem).................................................. .153
Bottle holder............................................. 75
Brake ABS (Anti-loc kBraking Sy stem)........... 111
Ac tivating/deactivating theH OLD
function.............................................. 121
Ac tiveB rake Assi st............................. 11 3
BA S(Brak eAssistSystem).................. 111
Braking wi thparkin gbrake :................1 00
Breaking-in no tes................................. 97
Downhil lgradien t............................... 100
Driving no tes................................ 98, 100
EBD (electroni cbrake forc ed istri‐
bution)................................................ 11 3
Heavy and light loads........................ .100
HOLD function................................... .121
Ne wb rake discs and brak epads/
linings................................................. 100 Index
271

N
Na vigation
Configuring settings........................... 154
Overview............................................ 15 5
Up dating maps...................................1 65
Na vigation
see Destination entry
see Route
Notes Carrier sy stems..................................1 73
No tificatio nsettings (multimedia
sy stem).................................................. .154 O
Occupant saf ety
see Airbag
see Automatic front passenger
front airbag shutoff
see Automatic measu resa fter an accident
see Pets in thev ehicle
see Post-collision brake
see Restra int sy stem
see Seat belt
Odome ter
Displ aying (vehicle without steer‐
ing-wheel buttons).............................. 14 2
On-boar dcomputer
Menu overview................................... .141
Multifunction displa y.......................... 14 0
Operation (vehicles wit hsteering-
wheel buttons).................................... 13 8
Operation (vehicles without steer‐
ing-wheel buttons).............................. 137
Overvie w(vehicles wit hsteering-
wheel buttons).................................... 13 8
Overvie w(vehicles without steer‐
ing-wheel buttons).............................. 137
On-boar dcomputer (vehicle with
st eering wheel but tons)
Displaying thes ervice due dat e.......... 175
Service menu..................................... 14 4
Te lephon emenu................................. 147
On-boar dcomputer (vehicle with
st eering-wheel but tons)
Assis tance menu................................ 14 4
Au dio menu........................................1 47
Digital speedome ter.......................... .145
Fa ctor ysettings.................................. 14 8
Na vigation menu................................ 14 6
Selecting thep ermanen tdisplay
function.............................................. 14 8Selecting
theu nit of measurement
fo rd ista nce........................................ 14 8
Setting thed ispla ylanguag e............... 14 8
Setting thes ensitivity of ther ain
sensor............................................... .148
Setting thes urround lighting............. .148
Setting thet ime and date................... 14 8
Settings menu.................................... 14 8
Showing ther ange.............................. 14 5
St atus overvie wofd riving sy stems....1 44
Tr ip menu.......................................... .145
On-boar dcom puter (vehicle without
st eering wheel but tons)
Displaying thes ervice due dat e.......... 175
On-boar dcomputer (vehicle without
st eering-wheel but tons)
Coolant temp eratur edispla y.............. 14 2
Cur rent fue lconsu mption................... 14 2
Fa ctor ysettings.................................. 14 3
Odome ter........................................... 14 2
Re cuperation displ ay.......................... 14 2
Selecting thep ermanen tdisplay
function.............................................. 14 3
Selecting theu nit of measurement
fo rd ista nce........................................ 14 3
Setting thed ispla ylanguag e............... 14 3
Setting thes ensitivity of ther ain
sensor............................................... .143
Setting thet ime and date................... 14 3
Settings menu.................................... 14 3
Tr ip computer..................................... 14 2
Tr ip dis tance....................................... 14 2
On-boar ddiagnostic inter face
see Diagno stics connection
On-boa rdelectronics
Engine electronics............................. .225
No tes.................................................2 25
Tw o-w ayradios...................................2 25
Open-source software............................. 23
Opening and closin gthe sliding win‐
do ws .......................................................... 58
Opening/closin gthe hood ..................... 176
Operating fluids
Ad ditives (fuel)...................................2 28
Brak efluid.......................................... 229
Coolant (engine)................................ .230
Engine oil.......................................... .228
Fo rd rive axles and transmissions...... 229
Fu el (gasoline).................................... 228
No tes.................................................2 27
Tr ansmission oil................................ .229
Wi ndshield washer fluid...................... 231 Index
279

Re
frigerant (air conditioning)
No tes.................................................. 231
Re fueling
Re fueling thev ehicle..........................1 06
Re gistration
Ve hicle..................................................18
Re gulating headlam prange .................... 78
Re placing awheel
Ins talling anew wheel........................ 220
Re placing bulbs
Ta il lam ptypes.................................... .83
Ta il lamps............................................ .83
Re placing light sources
Ad ditional tur nsignal light.................... 83
Daytime running la mps........................ .81
High beam............................................ 81
Ins talling/ removing thec over
(front wheel ar ch).................................81
Lo wb eam............................................. 81
Re ar compartment and cargo com‐
partment lamps................................... .84
St anding/parkin glamps....................... 81
Sur round lighting.................................. 84
Tu rn signal light.................................... 81
Re porting saf etyd efects......................... 19
Re scue card.............................................. 20
Re sidual heat utilization
Ac tivating/deactivating........................ 95
Re stra int sy stem
Basic instructions forc hildren.............. 33
Fu nctio ninana ccident........................ 24
Fu nctionality......................................... 24
Malfunction.......................................... 24
Pr otection limited.................................24
Pr otection pr ovided............................. .24
Self-test................................................ 24
Wa rning lamps...................................... 24
Re strictin gthe shi ftrange .................... 106
Ro adside Assistance (breakdown).......... 15
Ro llaw ay protection
see HOL Dfunction
Ro of car rier
see Roof luggag erack
Ro of luggag erack.................................. 234
Ro ute
Calculating......................................... 15 9
No tes.................................................. 15 8
Planning wit hmyTrips........................ .160
Selecting adetour.............................. 15 9
Selecting options................................ 15 9St
artin gand ending............................ 15 8 S
Saf etys ystems
see Drivin gsafet ys ystem
Saf etyv est............................................. .187
Satellit eradio
Ac tivating/deactivating TuneS tart™. .. 16 5
Del eting user data............................. .165
Information........................................ .164
Logging in........................................... 16 4
Sea rching unsubscribed channels...... 16 5
Selecting acatego ry........................... 16 5
Using playbac kmode......................... 16 5
Seat belt Adjusting theh eight............................. 27
Car e................................................... 185
Fa stening.............................................. 27
Pr otection impaired.............................. 26
Pr otection pr ovided............................. .25
Re leasing.............................................. 28
Wa rning lamps.................................... .28
Seat co ver(ca re) .................................... 185
Seat/bunk combination Notes................................................... 70
Seats 4-waylumbar suppor t.......................... 65
Ad justing (electrically).......................... 64
Ad justing (manually). ............................ 62
Ad justing armrests............................... 66
Ad justing theh ead restra ints
mechanically........................................ 72
cor rect driver's sea tposition............... 62
Ope rating them emor yfunction........... 65
Securing luggage.. .................................. 16 6
Selecto rlev er
see DIRECT SELECT le ver
Self-test Automatic front passenger front
airbag shutoff....................................... 31
Sensor s(care) ........................................1 84
Service see ASS YSTP LUSs ervice inter vald isplay
Service center see Qualified specialis tworks hop
Service products Refrigerant (ai rconditioning).............. 231
Setting thea irflow.................................. .93
Setting thed ate( vehicle wit hsteer‐
ing-wheel but tons) ................................. 14 8 Index
281

Using
thes towa ge netont he seat
backrest.................................................... 75V
Ve hicle
Cor rect use.......................................... 18
Dat arecording..................................... 20
Diagnostic sconnection........................ 17
Equipment............................................ 14
Limited Warranty.................................. 20
Lockin g(automatic)............................. .46
Locking/unlocking (emergency key)... .46
Lo we ring............................................. 221
Maintenance......................................... 15
Medical aids......................................... 19
Notify ing problems.............................. .19
Pa rking............................................... 108
Pa rking forane xtende dperiod..... .....1 09
QR code rescue card............................ 20
Qualifi ed specialis tworks hop............... 18
Ra ising................................................ 219
Re gistration.......................................... 18
St artin g(key)....................................... .97
Switching on thep ower supply........ .....97
Un lockin g(from inside)........................ 45
Ve ntilating (co nvenience opening)........ 57
Ve hicl edata
Ve hicle height.................................... 232
Ve hicle length.................................... 232
Ve hicle width......................................2 32
Wheelbase......................................... 232
Ve hicl edata memory
Electronic control units........................ 20
Service pr oviders................................ .22
Ve hicl edata storage
Event data recorder s............................ 22
Ve hicl edimensions ................................ 232
Ve hicl eidentification number
see VIN
Ve hicl eidentification plate
EC general operating pe rmit num‐
ber..................................................... 226
Gross axle weight rating..................... 226
Maximum pe rmissible gross vehi‐
cle weight.......................................... .226
Pa int code......................................... .226
VIN.................................................... .226
Ve hicl einterior
Re placing light sources........................ 84
Ve hicl ekey
see Key Ve
hicl em aintenance
see ASS YSTP LUSs ervice inter vald isplay
Ve hicl eoperation
Outside theU SAor Canada..................15
Ve hicl etool kit
In thes eat base..................................2 01
St orag ecompartmentint herear
compartment..................................... .201
St orag elocation................................. 201
To wing eye......................................... 200
VIN Identi fication plate............................. 226
Re adin gout........................................ 226
Seat.................................................. .226
Wi ndshield......................................... 226
Vi sion
Defrosting windo ws.............................. 94 W
Wa rning sy stem
see ATA( Anti -Thef tAlarms ystem)
Wa rning/indicator lamp
00DF ABSw arning lamp............. 261, 262
0027 Brakesystemw arning lamp
.................................................. .261,2 62
00B9 CheckEngine warning lamp...... 265
00AC Coolant warning lamp...... .266, 267
003E Door indicator lamp .................. 265
00BB ESP®
OFF warning lamp............ 263
00E5 ESP®
wa rning lamp........... 262, 263
00B4 Fuelreser ve wa rning lamp....... .266
00CC Powe rsteering sy stem warn‐
ing lamp............................................. 265
0075 Restra int sy stem warning
lamp.................................................. .261
00E9 Seatbeltw arning lamp............. 264
0077 Tire pressur emonitoring sys‐
te mw arning lamp..................... .268, 269
00BA Warning lam pfor dis tance
wa rning function............................... .265
Wa rning/indicator lamps
No tes................................................. 260
Overview............................................ 7, 8
PA SSENGER AIR BAG............................ 31
Wa rranty ................................................... 20
Wa rranty termsand conditions ..............15 Index
285