phone MERCEDES-BENZ METRIS 2021 MY21 Operator's Manual

Overvie
wofmenus on theo n-board
computer .................................................1 41
Menus and submenus (vehicles with‐
out steering wheel buttons) ..................... 14 2
Menus and submenus (vehicles with
st eering-wheel buttons) ........................... 14 4Mercede
sPRO ....................................... 15 0
Information aboutM ercedes PRO
(Mercedes me) ........................................ 15 0
Information aboutM ercedes PROcon‐
nect (Mercedes me connect) ................... 15 0
Making acall via theo verhead control
panel .......................................................1 50
Informatio nonthe breakdown assis‐
ta nce cal lvia theo verhead control
panel ........................................................ 151
Givin gpermission ford atat ransfer .......... 151
Tr ansmit tedd atad uring aservice call .....1 51 Multimedia sy
stem ............................... 15 2
No tesono perating saf ety. ...................... 15 2
Overvie wand operatio n........................... 15 2
Sy stem settings ....................................... 15 3
Callin gupt hetool menu .......................... 15 5
Na vigation ............................................... 15 5
Setting functions fors martphones ........... 161
Media ...................................................... 16 2
Ra dio .......................................................1 63
Up dating maps and sy stem softwar e.......1 65 Tr
anspo rting .......................................... 16 6
No tesonl oading guidelines ..................... 16 6
Load distribution ...................................... 167
Secu ring load s......................................... 16 8
Load securing aid ....................................1 72
Car rier sy stems ....................................... 173Maintenanc
eand care .......................... 175
No tesonm aintenance ............................. 175
Service inter vald ispla y........................... .175
Engine compartment ............................... 176
Cleaning and car e................................... .182 Breakdown assistance
.........................187
Emergency ............................................... 187
Mercedes-Benze mergency cal lsyst em ... 187
Fla ttire. .................................................. .189
Batter y..................................................... 189
To wing or tow- startin g............................. 197
Electrica lfus es ........................................ 201 Ve
hicle tool kit ......................................... 201 Wheels and tires
................................... 204
Information on noise or unusual driving
ch aracteristic s......................................... 204
No tesonr egular lyinspecting wheels
and tires .................................................. 204
Informatio nondrivin gw iths ummer
tires ........................................................ .204
Informatio nonM+S tires ......................... 205
No tesons nowc hains .............................2 05
Ti re pressur e........................................... 206
Ti re labeling .............................................. 211
Information on definitions (tires and
loading) .................................................... 214
Changin gawheel .................................... .216
Information on wheel and tir ecombi‐
nations ..................................................... 221
Spar ewheel ............................................ 222 Te
ch nical data ....................................... 225
No tesont hetech nica ldata. ................... 225
On-board electronic s............................... 225
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................2 26
Operating fluids and capacities .............. .227
Ve hicle dat a............................................ 232
Tr ailer hit ch............................................. 233
Cargo tie-d ownp oints and car rier sys‐
te ms ....................................................... .234 Displa
ymessages and warning and
indicator lamps ..................................... 235
Displa ymessages .................................... 235
Indicator and warning lamps .................. .260 Index
...................................................... 270 Con
tents 3

1
Multifunction display →
14 0
2 0076 Ends or declines calls/
ex its thep hone book or redial
memory →
147
0061 Makes or accepts calls/
switches tother edial memory
00810082 Adjusts thev olume
0063 Mutes
00E3 Vehicles wit hanaviga‐
tion sy stem: switches on voice
control of then avigation sys‐
te m( see them anufacturer's
operating instructions)
3 00590065 Calls upthem enu
bar in them ultifunction display
and selects menus →
13 8
00630064 Selectsasubmenu
or function/scrolls thro ugh
lists 0076
Confirm sas election/
hides displa ymessages
0038 Back/vehicles wit ha
navigation sy stem: switches off
vo ice control of then avigation
sy stem (see them anufactur‐
er's operating instructions)
The multimedia sy stem, tele‐
phone, and voice control via
th es teering wheel buttons in
th er ight cont rolp anel only
function wit haMercedes-Benz
audio or navigation sy stem. If
yo ua reusin gana udio or navi‐
ga tio ns ystem from ano ther
manufacturer ,the described
functions ma yberestricted or
ma ynotbe available at all. At
ag lanc e–S teering wheel wit hbuttons 9

These dat
afor con venience and inf otainment
function smaybe sa vedl ocally in thev ehicle or
th ey ma ybel ocated on adevice whic hyou ha ve
connected tothev ehicle, suc hasasmartphone,
USB flash driv eorMP3 player.If yo uh ave
entered these dat ayourself, youc an dele tethem
at an ytime.
This dat aistransmit tedf romt hevehicle tothird
parties onl yatyourrequ est. This applies, in par‐
ticular ,when youu se online services in accord‐
anc ewitht he settings that youh aves elected.
Smartphone integ ratio n(e.g. Androi dAutoor
Apple CarPlay)
If yo ur vehicle is equipped appropriatel y,yo uc an
connec tyour smartphone or ano ther mobile end
device tothev ehicle. Youc an then cont rolthem
by means of thec ont role lements integrated in
th ev ehicle. The smartphone's pictur eand sound
can be output via them ultimedia sy stem. Simul‐
ta neously ,specific items of information ar etrans‐
fe rred toyour smartphone. Dependin gonthe
type of integration, this includes position data,
day/night mode and other general vehicle sta‐
tuses. Form orei nformation, please consult the
ve hicle Operating Instructions/info tainment sys‐
te m.
This integration allow sthe use of selected smart‐
phone apps, suc hasnavigation or music pla yer
apps. Ther eisnoadditional interaction between
th es martphon eand thev ehicle, particularly
activ eaccess tovehicle data. The type of addi‐
tional dat aprocessing is de term ined bythep ro‐
vider of thea pp being used. Whic hsettings you
can make, if an y,depends on thes pecific app
and theo perating sy stem of your smartphone. Onlin
eservices Wire
less networ kconnection
If yo ur vehicle has awireless networ kconnection,
dat acan be exchanged between your vehicle and
ot her sy stems. The wireless networ kconnection
is made possible bythev ehicle's owntransmitter
and receiver or byam obile end devic ethat you
ha ve brought int othe vehicle, fore xamp le, a
smartphone .Online function scan be used via
th is wireless networ kconnection .This includes
onlin eservice sand applications/apps pr ovided
to yo ubyt he manufacturer or by other pr oviders.
Manu factu rer's owns ervices
Re garding them anufacturer's online services, the
individual function saredescribed bythem anu‐
fa cturer in asuita ble place, fore xamp le, in the Operating Instructions or on
them anufacturer's
we bsite, wher ethe releva nt da taprotection infor‐
mation is also given. Personal identification data
ma ybeu sedtoprov ide onlin eservices. Dat ais
exc hanged via asecur econnection, e.g. them an‐
ufacturer's designated IT sy stems. An ypersonal
dat aw hicha recollected, processed and used,
ot her than fort he pr ovision of services, is done
so exc lusivel yonthe basis of legal permission.
This is thec ase, fore xamp le,foral egally prescri‐
bed emergency call sy stem, acont ractua lagree‐
ment or whe nconsent has bee ngiven.
Yo uc an ha veservices and functions, some of
whic haresubject toafee, activated or deactiva‐
te d. This excludes legall yprescribed functions
and services, suc hasanemergency cal lsystem.
Services of thirdp arties
If yo uu se online services from other pr oviders
(thir dparties), these services ar ethe responsibil‐
ity of thep rovide rinq uestion and subject tothat
pr ov ider's dat aprotection conditions and terms
of use. As ageneral rule, them anufacturer has
no influence on thec ontent exchanged.
Fo rthis reason ,when services ar eprovide dby
th irdp arties ,please ask thes ervice pr ovider in
qu estion fori nformation abou tthe type, extent
and pu rpose of thec ollection and use of personal
data. Data pr
otection rights Depending on
your countr yorthe equipment and
ra ng eoff unctions of your vehicle as well as the
services youu se and thes ervices on of fer, you
ar ee ntitle dtod iffe re nt da taprotection rights.
Fu rther information on dat aprotection and your
dat aprotection rights can either be found on the
manufacturer's websit eory ou will receiv ethis
information as par tofthevarious services and
service of fers .T he re,y ou will also find thec on‐
ta ct information fort he manufacturer and its data
pr otection of ficer.
At aw orks hop, fore xamp le, wit hthe suppor tofa
specialis tand possibly foraf ee,youc an ha ve
dat aread out whic hisstore do nlyl ocally in the
ve hicle. Event Data
Recorders US
Ao nly:
This vehicle is equipped wit hanevent data
re corder (EDR) .The mai npurpose of an ED Risto
re cord, in cer tain crash or near crash-lik esitua‐ 22
General no tes

*
NO
TEImpor tant points toremember if
th ef ront passenger seat is unoccupied In an accident
,the components of the
re stra int sy stem ma ydeplo yunnecessaril yon
th ef ront passenger side if:
R Ther eareheavy object sonthe front
passenger seat.
R The seat belt tongu eise ngaged in the
seat belt buckle of thef ront passenger
seat and thef ront passenger seat is unoc‐
cupied. #
Stow object sinas uitable place. #
Onlyone person should use eac hseat
belt at an yone time. Pr
otection pr ovided bythea irbags Dependin
gonthe accident situation, an airbag
ma ysupplement thep rotection of fere dbyac or‐
re ctly fastened seat belt. &
WARNING Risk of inju ryor deat hdueto
an incor rect sea tposition
If yo ud eviat ef romt he cor rect sea tposition,
th ea irbag cann otper form its intended pro‐
te ctiv efunction.
Eac hvehicle occupant mus tmakes ureoft he
fo llowing:
R Fasten seat belts cor rectly .Pregnant
wo men mus ttak ep articular car eto
ensur ethat thel ap belt ne verliesa cross
th ea bdomen.
R Adoptthe cor rect sea tpositio nand keep
as fara wa yasp ossible from thea irbags.
R Obser vethef ollowing information. #
Alwaysm akes uret hat ther ea reno
object sbetwe en thea irbag and vehicle
occupant. To
avo idther isk sresulting from thed eployment
of an airbag, eac hvehicle occupant mus tobser ve
th ef ollowing information in particular:
R Befor estartin gy our journe y,adjus tyour seat
cor rectl y;bo th th edrive r's and co-driver seat
should be mo vedasf ar bac kaspossible. When doing so, alw
ayso bser vethei nforma‐
tion on thec orrect driver's sea tposition
(/ page 62).
R Onlyhold thes teering wheel bythes teering
wheel rim. This allows thea irbag tobe fully
deplo yed.
R Alwaysl ean agains tthe seat backres twhen
th ev ehicle is in motion. Do no tlean forw ards
or agains tthe door or side windo w.Youm ay
ot herwise be in thed eployment area of the
airbags.
R Alwaysk eep your feet on thef loor .Don otput
yo ur feet on thec ockpit, fore xamp le.Your
fe et ma yotherwise be in thed eployment area
of thea irbag.
R Ifch ildren ar etrave ling in thev ehicle, obser ve
th ea dditional no tes( /pag e34).
R Alwayss towa nd secur eobject scorrectl y.
Objects in thev ehicle interior ma ypreve nt an air‐
ba gf romf unctioning cor rectly .Eachv ehicle
occupant mus talway sm akes ureoft hefollowing
in particular:
R Ther eareno people, animals or objects
between thev ehicle occupants and an airbag.
R Ther eareno objects between thes eat, door
and door pillar (B-pillar).
R Ther eareno har dobjects, e.g. coat hangers,
hanging on theg rabh andles or coat hooks.
R Ther eareno accessor yparts, suc hasmobile
navigation devices, mobile phones or cup
holders, attached tothev ehicle within the
deployment area of an airbag, e.g. on the
cockpit, on thed oor ,ont he side windo wor
on thes ide trim.
In addition, no connectin gcables, tensioning
st ra ps or retai ning stra ps mus tberouted or
atta ched tothev ehicle within thed eployment
area of an airbag. Alw aysc omply wit hthe
accessor ymanufacturer's ins tallation instruc‐
tion sand, in particular ,the no tesons uitable
places fori ns tallation.
R Ther eareno heavy ,sharp-edged or fragile
object sinthe poc kets of your clo thing. Store
suc hobjectsinas uitable place. Occupant saf
ety29

St
ow agea reas St
orag espaces and storage compa rtments Opening and closin
gthe glove box &
WARNING Risk of inju rydue toobjects
being stowedincor rectly
If objects in thev ehicle interior ar estowed
incor rectly ,the yc an slide or be thrown
around and hit vehicle occupants. In addition,
cup holders, open storag espaces and mobile
phone brac kets canno talway sr etain all
object stheyc ontain.
The reisar isk of injur y,particular lyin the
eve nt of sudden braking or asudde nchange
in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbethrow na round in such
situations. #
Alwaysm akes uret hat objects do not
pr otru de from storag espaces, parcel
nets or storag enets. #
Close thel oc kable storag espaces
befor estarti ngajou rney. #
Alwayss towa nd secur eheavy ,hard,
poin ted, sharp-edged, fragile or bulky
objects in thet runk. Compl
ywitht he instructions forl oading thev ehi‐
cle. 0047
Unloc ked
0048 Locked
3 Gloveboxh andle #
Tolock/unlock: turnthe emergency keya
qu artert urnc ounter-clockwise 0048(tol ock) or
clockwise 0047(tou nlock). #
Toopen: pullglov eb oxhandle 3inthe
direction of thea rrow. #
Toclose: fold theg love boxh andle up and
press it until it engages.
Using thes torage netont he sea tbackrest #
Storel ightweight small parts in thes tora ge
nets.
Opening theg lasses compartment #
Press but ton1. Information about
theb ottleh older
The bottle holder sarein front of thes tora ge
compartments in thef ront doors.
Ther eareadditional bottle holder sonthe lef tand
ri ght in ther ear compartment side trim. Cup holders
Overvie
wofcup holder sinthe cockpit &
WARNING Risk of accident or injur yif
th ec up holder is used while thev ehicle is
in motion
Cup and bottle holder scanno tkeep contain‐
er ss ecur ewhile thev ehicle is in motion.
If yo uu seac up or bottle holde rwhile the
ve hicle is in motion, thec ontainer ma ybe
fl ung aroun dand liquids coul dbespilled.
Ve hicle occupants ma ycome int ocontact
wit hthe liquid and if it is hot, they could be
scalded .You could be distracted from traf fic
conditions and youm aylose control of the
ve hicle. #
Use thec up and bottle holder sonly
when thev ehicle is stationar y. Seats and
stowage 75

1
Displ ay
2 Right cont rolp anel
3 Leftcontrol panel
If yo ut urnt he keytop osition 0047inthei gnition
loc k,theo n-boar dcomputer will be activated.
Yo uc an control thed ispla ysand thes ettings on
th eo n-boar dcomputer using thes teering-wheel
buttons on lef tcont rolp anel 3.
Yo uc an use thes teering-wheel buttons on right
contro lpanel 2tocontrol thef unctions of the
audio sy stem and switc honthevoice control
function of then avigation sy stem (see thes epa‐
ra te Operating Instructions).
Ste ering wheel but tons Lef
tcontrol panel on thes teering wheel
0059
0065 R
Call up them enu bar on thed is‐
play
R Select amenu
0064
0063 Press briefly
R Scroll thro ugh lists
R Select asubmenu or function
R Inthe Audio menu, open thet rack
or statio nlista nd selec tastation
or audio track
R Inthe Telephone menu, switc hto
th et elephone book and select a
name or atelephone number. Lef
tcontrol panel on thes teering wheel
0064
0063 Press and hold
R Quickl yscroll thro ugh all lists
R Inthe Audio menu, select astation
or audio trac kusingrapid scroll
R Inthe Telephone menu withthe
te lephon ebook open, star tr apid
scroll.
0076 R
Confir mdispla ymessages
R In all menus, con firm thes elected
entry onthel istort he display
R IntheA udio menu, stop thes tation
sear chfunction
R Inthe Telephone menu, switc hto
th et elephone book and star td ial‐
ing fors elected numbers
0038 Press brief
ly
R Back
R Hide displa ymessages
R Inthe Audio menu, exitth et rack
or statio nlist
R Exit thet elephone book or redial
memory
R Vehicles wit hnavigation sy stem:
switc hoffvo ice control forn aviga‐
tion (see them anufacturer's oper‐
ating instructions)
0038 Press and hold
R Call up thes tandar ddispla yint he
Trip menu Right control panel on
thes teering wheel
0061 R
Mak eora cceptacall
R Swit chtother edial memory
0076 R
Reject or end acall
R Exit thet elephone book or redial
memory
0081
0082 R
Adjus tthe volume Instrument clus
tera nd on-boar dcomputer 13 9

Yo
uc an find fur ther operating information in
"Overvie wand operation of theo n-boar dcom‐
puter" (/ page138).
Depending on thev ehicle equipment, youc an call
up thef ollowing menus:
R Trip menu (/ page145)
R Navi menu (navigation instructions)
(/ page146)
R Audio menu (/ page147)
R Telephone menu (/page147)
R DriveAssist menu (/page 144)
R Service menu (/ page 144)
R Settings menu (/ page 148) Menu
sand submenu s(vehicles without
st eering wheel but tons) Calling up
thed istance menu Use
theb uttons on thei nstrument clus ter. #
Todispl aythed istance: press and hold the
È button until thed ispla yshows theo dome‐
te rf or thet ripd ista nce and thet otal dis‐
ta nce. #
Torese tthe trip distance: press and hold
the 0078 button until thet ripd ista nce is reset
to 0.0. Tr
ip computer menu Use
theb uttons on thei nstrument clus ter. #
Todispl ay:press theÈbutton toselect the
trip compu terd ispla y.
The values displa yedr elat etot hose meas‐
ured since thet ripc omputer waslastreset.
The following values will be displa yed:
R Distance
R Leng thof journey
R Averag efuel consum ption
R Averag espeed #
Torese tv alues: press and hol dthe 0078 but‐
to nu ntilallva lues ar ereset.
The trip computer will automatically be rese tif
th ev alue exceed s9999 hou rsor 99,999 mi
(99,999 km). Cur
rent fuel consum ption menu Cur
rent fue lconsu mptionm enu (e xamp le)
1 Recuperation display
2 Current fuel consum ption #
Press theÈbutton toselect thef uel con‐
sum ption bar displa y.
Re cuperation display 1showswhe ther and, if
so, ho wmuchk inetic energy is being transformed
int oe lectric cur rent whil stthev ehicle is coasting.
The recuperated energy is then stored in the
st ar terb atter y.Re cuperation display 1is
dependent on thee ngine ins talled and is there‐
fo re nota vailable in all vehicles. Coolant
temperatur emenu &
WARNING Risk of bu rnsw hen opening
th eh ood
If yo uo pen theh ood when thee ngine has
ove rheated or when ther eisaf ireint he
engine compartment, thef ollowing situations
ma yoccur:
R Youc oul dc om eintoc ontact wi thhot
ga ses.
R Youc oul dc om eintoc ontact wi thother
hot, escaping operating fluids. #
Befor eopening theh ood, allo wthe
ove rheated engine tocool down. #
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. Use
theb uttons on thei nstrument clus ter. #
Press theÈbutton toselect thec oolant
te mp eratur ebar display 00AC.
During normal driving and if thec oolant le vel
is cor rect, thed ispla yisp ermitted torise to
th el etter H. 14 2
Instrument clus tera nd on-boar dcomputer

Lane no
trecommended 5:inthis lane, youw ill
no tbea bletocomple tethen extc hang eofd irec‐
tio nw ithout changing lane.
Po ssible lane 4:only in this lane will youbea ble
to mak ethe next chang eofd irection.
Re commended lane 3:inthis lane, youw ill be
able tocomple teboth th enextc hang eofd irec‐
tio na nd theo ne af tert hat.
The following additional navigation status dis‐
pla ysarep ossible:
R New Route... orCalculatingRoute...
An ew routeisb eingcalculated.
R Road Not Mapped
The vehicle's position is within thea reaoft he
digital map, but ther oad is no tknown, e.g. it
ma ybeanu npavedr oad.
R No Route
Noroutec oul dbec alculated tothes elected
destination.
R 004B
Youh ave reached thed estination or an inter‐
mediat edestination. Au
dio menu Selecting
aradio station
The statio nisd isplayedw itht he statio nfre‐
qu ency or statio nname. The memor yprese tis
displa yeda long wit hthe frequency band only if
th es tatio nh as been stored. #
Switc hont he audio sy stem and select the
ra dio function (see thes eparat eoperating
instructions). #
Use the0059 or0065 button toselect the
Audio menu.
The displ aywill sho wthe statio ncurrently
selected. #
Toselect astoreds tation: brieflyp ress
the 0064 or0063 button. #
Toselect astatio nfromt hestation lis t:
press and hold the0064 or0063 button.
If no statio nlistisr eceived: #
Toselect astatio nusingthe station
sear chfunction: press and hold the0064 or
0063 button.
Operating data storage media
Depending on them ultimedia sy stem, youc an
pla yb acka udio files from dif fere nt audi osour‐ ces, su
chas an SD card, aUSBstorag edevice or
aB luetooth ®
audio device. #
Swit chon them ultimedia sy stem and select
th ea udio source (see thes eparat eoperating
instructions). #
Use the0059 or0065 button toselect the
Audio menu. #
Toopen thet rack list:press the0064 or
0063 button. #
Toselect then extorp revious trac kon
th et rack list:briefly press the0064 or0063
button. #
Toselect atrack from thet rack listu sing
ra pid sc roll: press and hold the0064 or
0063 button until thed esired tra ckis
re ached.
If yo up ress and hold the0064 or0063 but‐
to n, ther apid scroll speed will increase af ter
as hor ttime. No tall audio sources support
th is function.
If th ec orresponding trac kinformation is stored
on thed atas torage medium, thed ispla ymay
sho wthe following:
R Trac kn umber
R Artis tand/or trac kname
R Folder name
If an extern al audio source has been connec ted
via theA UX connection, no trac kinformation is
displa yed. Te
lephone menu &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integrated in thev ehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. When using
thep hone, youm usto bse rvet he
legal requirements fort he countr yinwhichyou
ar ec urrently driving. Instrument clu
ster and on-boar dcomputer 147

#
Switc hont he audio sy stem (see thes eparate
operating instructions). #
Switc hont he mobile phone (see thes eparate
operating instruction sfromt he manufac‐
turer). #
Establish aBluetooth ®
connection between
th em obile phone and thea udio sy stem (see
th es eparat eoperating instructions). #
Use the0059 or0065 button toselect the
Telephone menu.
The displa ywill sho wone of thef ollowing
messages:
R The name of them obile phone network
pr ov ider or PhoneREADY:
The mobile phon ehasfound anetwo rk
and is ready toreceive.
R Phone No Service:
No networ kisavailable or them obile
phone is sear ching foran etwo rk.
R Bluetooth ready:
Yo uh aven ot ye testablishe daBluetooth ®
connection between them obile phone
and thea udio sy stem.
Yo uc an obtain fur ther information about suitable
mobile phones and connectin gvia Blue tooth®
:
R AtaM ercedes-Ben zCommercial VanC enter
R OntheI nterne tath ttps://www.mercedes-
benz.com/connect
Ac ceptin gacall #
Press the0061 button on thes teering wheel.
If someone calls youw hen youa reinthe Tele-
phone menu,acorresponding messag ewill
appearont he display.
Re jectin gore ndingac all #
Press the0076 button on thes teering wheel.
Dialing anumber from thet elephone book #
Use the0059 or0065 button toselect the
Telephone menu. #
Press the0064 ,0063 or0076 button to
switc htot hetelephon ebook. #
Use the0064 or0063 button toscroll
th ro ugh then ames.
If yo up ress and hold theb utton forl onger
th an one second ,the names in thet elephone
book will be scrolled thro ugh rapidl y.
or #
Press and hold the0064 or0063 button for
longer than five seconds.
Ra pid scrolling –the name that starts with
th en extlette rort he pr evious letter in the
alphabe tisdisplayed.
Ra pid scrolling will stop when your elease the
button or reac ht he end of thel ist.
If onl yone telephon enumbe risstore df or a
name: #
Press the0061 or0076 button.
Dialing starts.
If se veraltelephone number sarestored fora
name: #
Press the0061 or0076 button.
The phone number swill be displa yed. #
Press the0064 or0063 button toselect a
te lephon enumbe r. #
Press the0061 or0076 button.
Dialing starts. #
Toexitth et elephone book: pressthe0076
or 0038 button.
Re dialing
The on-board compu terw ills ave thel astn ames
or number sdialed in ther edial memor y. #
Use the0059 or0065 button toselect the
Telephone menu. #
Press the0061 button toswitc htot heredial
memor y. #
Press the0064 or0063 button toselect a
name or telephon enumbe r. #
Press the0061 or0076 button.
Dialing starts. #
Toexitth er edial memo ry:press the0076
or 0038 button. Settings menu
Settings
menu (example) 14 8
Instrument clus tera nd on-boar dcomputer

Information abou
tMercedes PR O(Mercedes
me)
Mercedes-Ben zVans vehicles suppor tthe follow‐
ing telematics solutions depending on what is
selec ted:
R Mercedes PRO
R Mercedes me
When youh ave regis tere da nd logged in wit ha
user accoun ttothe Mercedes PR OPortalor
Mercedes me Portal, then services and of fers
from Mercedes-Benz Vans will be available to
yo u.
Av ailabilit yofMercedes PR Oiscountry-depend‐
ent .You can checkt he availabilit yofMercedes
PR Oiny our countr yinthe Mercedes PR OPortal:
http://www.mercedes.pro
Av ailabilit yofMercedes me is countr y-depend‐
ent .You can checkt he availabilit yofMercedes
me in your countr yinthe Mercedes me Portal:
http://www.mercedes.me
Fo rm orei nformation on Mercedes PR Oor
Mercedes me contact an authorized Mercedes-
Benz Center or visit theM ercedes PR OPortalor
Mercedes me Portal. Information abou
tMercedes PR Oconnect
(Mercedes me connect)
Mercedes PR Oconnec torMercedes me connect
is thec onnectivity product from Mercedes-Benz
th at intelligent lyconnects your vehicle wit hyour
smartphone, your table toryour PC. Youc an then
call up diverse information about your vehicle at
an yt ime, fore xamp le, or control specific vehicle
functions remo tely.
Among stothers, Mercedes PR Oconnect or
Mercedes me connect pr ovide thef ollowing serv‐
ices:
R Breakdown Management (breakdown assis‐
ta nce cal lbutton)
In thee vent of abreak down, youc an use the
breakdown assis tance cal lbuttonint heove r‐
head control panel tomak eac alltothe
Mercedes-BenzC ustomer Center
(/ page150).
R Mercedes-Benz Emer gency cal lsyst em (SOS
button)
Use the0053 button (SOS button) in the
ove rhead cont rolp anel tomak eac alltothe Mercedes-Benze
mergency cal lcenter
(/ page 150).
R Accident Recovery
Ac cident Recovery isavailable fory ou as a
supplemen ttothe Mercedes-Benz emer gency
cal lsyst em. If desired, at thec onclusion of an
emer gency call, your call is forw arded tothe
Mercedes-BenzC ustomer Center ,soyou can
ha ve your vehicle towe da waytoana uthor‐
ize dM ercedes-Ben zCenter ,for example
(/ page150).
The Mercedes-Benz Cus tomer Center and the
Mercedes-Benze mergency call center ar eavaila‐
ble fory ou around thec lockfor theu se of the
services. Obser vethel egal requ irements fort he
countr yinwhich youa restay ing.
To use thes ervices in your vehicle, thef ollowing
condition smustbem et:
R Your vehicle is in an area wit hsufficient GSM
networ kcove rage.
R The ignition is switched on.
Fo rfurther information about Mercedes PR Oand
Mercedes PR Oconnect and ther ang eofs ervices
of fere d, please refertot he Mercedes PR Osup‐
plement at :https://www.mercedes.pro
Fo rfurther information on Mercedes me and
Mercedes me connect and ther ang eofs ervices
of fere d, please refertot he Mercedes me supple‐
ment at :https://mercedes.me Making
acall via theo verhead control panel 1
Breakdown assis tance cal lbutton
2 The co verfor the 0053 button (SOS button)
3 0053 button (SOS button) 15 0
Mercedes PRO