warning MERCEDES-BENZ METRIS 2021 MY21 Operator's Manual

Publication details
Internet
Fu rther information about Mercedes-Benzv ehi‐
cles and about Mercedes‑Ben zAGcan befound
on thef ollowing websites:
https://www.mercedes-benz.com
https://www.mbusa.com (US Aonly)
https://www.mercedes-benz.ca (Canada only)
Documentation team
© Daimler VANS US A,LLC
© Mercedes‑Benz AG:Not to bereprinted, transla‐
te doro therwise reproduced, in whole or in part,
without written permission from
Mercedes‑Benz AG.
Ve hicl em anufacturer
Mercedes‑Benz AG
Mercedesstraße 12 0
703 72Stutt gart
Germany
Ve hicl edeale rs
Daimler VANS US A,LLC
One Mercedes-Benz Drive
Sandy Springs ,GA30328
https://www.mbusa.com (US Aonly)
https://www.m bvans.com
Cus tomer Assis tance Center:
1-8 77-762-8267
Mercedes-Ben zCanada, Inc.
98 Vande rhoof Avenue
To ronto, ON M4G 4C9
https://ww w.mercedes-benz.ca (Canada only)
Cus tomer Relation sDepartment:
1-800-3 87-0100
Daimle rVANS US A,LLCa nd Mercedes-Benz Can‐
ada,I nc. ar eDaimler AGenterprises. Co-driver's airba
gwarning Airbag
warning sticke rfor US Aand Canada &
WARNING Risk of inju ryor deat hifthe
co-d rive ra irba gise nabled
If th ec o-driver airbag is enabled, achild on
th ec o-driver seat ma ybestruckbyt he co-
driver airbag during an accident.
NEVERu searear ward-facing child restra int
sy stem on aseat wit hanENABLED FRONT
AIRB AG;DEATH or SERIOUS INJUR Ytothe
CH ILD can occur. Obser
vethec hap ter" Childre ninthevehicle".
As at15.06.20

We
lcome tothew orld of Me rced es-Benz
Befor eyou firs td rive off, read these Operating
Instruction scarefull yand familiarize yourself with
yo ur vehicle. Fory our owns afet ya nd alon ger
ve hicle life, follo wt he instructions and warning
notices in these Operating Instructions. Disre‐
ga rding them ma yresult in damag etothevehicle
or environment or in personal injur y.
Ve hicle damag ecaused byfailur etoo bservethe
instructions is no tcovered bytheM ercedes-Benz
limited warrant y.
The standar dequipmen tand produc tdesc ript ion
of your vehicle ma yvarya nd depends on thef ol‐
lowing factors:
R Model
R Order
R National version
R Availability
Mercedes-Ben zreser vest he right tointroduce
ch anges in:
R Design
R Equipment
R Tech nica lfeatures
Therefore, thed escription ma ydiffe rf romy our
ve hicle in some cases.
The following document sareinteg ralp arts of the
ve hicle:
R Printed Operating Instructions
R Maintenance Booklet
R Equipment-dependent supplements
Alw aysk eep these document sinthevehicle. If
yo us ellthev ehicle, alw aysp ass all documents
on tothen ew owner.
Mercedes-Benz US A,LLC
Mercedes-Benz Canada, Inc.
AD aimler Company
4475842207
4475842207

Symbols
..................................................... 4At
ag lance ................................................. 6
Cockpit ........................................................ 6
Indica tora nd warning lamps (vehicles
without steering wheel buttons) .................. 7
Indicator and warning lamps (vehicles
wit hsteering wheel buttons) ....................... 8
St eering wheel wit hbuttons ........................ 9
Center console .......................................... 10
Overhead contro lpanel .............................. 11
Doo rcontrol panel .................................... .12Genera
lnotes .......................................... 13
Environmental pr otection ........................... 13
Mercedes-BenzG enuineParts .................... 13
No tesa bout attachments, add-on
equipment, ins tallation sand con ver‐
sions .......................................................... 14
Operating Instructions ...............................14
Service and vehicle operation .................... 15
Operating saf ety. ...................................... .16
Diagno stics connection ............................ .17
No tesonc hanges tothee ngine output ..... 17
Qualified specialis tworks hop .................... 18
Ve hicle registration .................................... 18
Cor rect us eoft hevehicle .......................... 18
Multi Purpose Vehicle ................................ 19
No tesf or persons wit helectronic med‐
ical aids. ................................................... .19
Information on problems wit hyour
ve hicle .......................................................19
Re portin gsafet yd efects ............................ 19
Limited Warrant y....................................... 20
QR code sfor rescue car d.......................... 20
Dat astorage ..............................................20
Copyright .................................................. .23Occupant saf
ety...................................... 24
Re stra int sy stem ........................................24
Sea tbelts .................................................. 25
Airbag s...................................................... 28
Au tomatic measu resa fter an accident ...... 33
Safel ytransporting children in the
ve hicle .......................................................33
No tesonp etsint hevehicle ....................... 41Opening and closing
...............................42
SmartK ey................................................... 42
Door s........................................................ 45
Sliding doo r............................................... 47Electric sliding door ...................................
47
Ta ilgat e..................................................... .51
Re ar-en ddoor s......................................... .54
Sid ew indo w. ............................................. 56
Anti-thef tpreve ntio n................................. 59 Seats and
stowage .................................. 62
Co rrect driver's seat position .................... 62
Seats ......................................................... 62
St ow agea reas .......................................... .75
Information aboutt he bottle holder ........... 75
Cup holder s............................................... 75
Ashtr ayand cigar ette lighter ...................... 76
Soc kets ...................................................... 76 Light and vision
....................................... 77
Exterio rlighting ......................................... 77
Ad justing thei nterior lighting .................... 80
Changing bulbs .......................................... 80
Wi ndshield wipe rs..................................... 85
Mir rors ...................................................... 88
Ope rating su nvisor s................................. 89 Climat
econtrol ....................................... 90
Overvie wofclimatecontrol sy stems ......... 90
Operating climat econtrol sy stems ............ 91
Operating air vents .................................... 95 Drivin
gand parking ................................ 97
Driving ....................................................... 97
Au tomatic transmission ........................... 104
Re fueling ................................................ .106
Pa rking .................................................... 108
Driving and driving sa fety sy stems ..........1 09
Tr ailer operation ...................................... .131 Instrument clus
tera nd on-board
co mp uter ............................................... 13 6
No tesont he instrument clus tera nd
on-boar dcomputer .................................. 13 6
Overvie wofthe instrument clus ter. ......... 13 6
Overvie wand operation of theo n-
boar dcomputer (vehicles without
st eering-wheel buttons) ........................... 137
Overvie wand operation of theo n-
boar dcomputer (vehicles wit hsteer‐
ing-wheel buttons) ................................... 13 8
Overvie wofwhat is shown on them ul‐
tifunction displa y.....................................1 40
Setting thei nstrument lighting ................. 1412
Contents

Overvie
wofmenus on theo n-board
computer .................................................1 41
Menus and submenus (vehicles with‐
out steering wheel buttons) ..................... 14 2
Menus and submenus (vehicles with
st eering-wheel buttons) ........................... 14 4Mercede
sPRO ....................................... 15 0
Information aboutM ercedes PRO
(Mercedes me) ........................................ 15 0
Information aboutM ercedes PROcon‐
nect (Mercedes me connect) ................... 15 0
Making acall via theo verhead control
panel .......................................................1 50
Informatio nonthe breakdown assis‐
ta nce cal lvia theo verhead control
panel ........................................................ 151
Givin gpermission ford atat ransfer .......... 151
Tr ansmit tedd atad uring aservice call .....1 51 Multimedia sy
stem ............................... 15 2
No tesono perating saf ety. ...................... 15 2
Overvie wand operatio n........................... 15 2
Sy stem settings ....................................... 15 3
Callin gupt hetool menu .......................... 15 5
Na vigation ............................................... 15 5
Setting functions fors martphones ........... 161
Media ...................................................... 16 2
Ra dio .......................................................1 63
Up dating maps and sy stem softwar e.......1 65 Tr
anspo rting .......................................... 16 6
No tesonl oading guidelines ..................... 16 6
Load distribution ...................................... 167
Secu ring load s......................................... 16 8
Load securing aid ....................................1 72
Car rier sy stems ....................................... 173Maintenanc
eand care .......................... 175
No tesonm aintenance ............................. 175
Service inter vald ispla y........................... .175
Engine compartment ............................... 176
Cleaning and car e................................... .182 Breakdown assistance
.........................187
Emergency ............................................... 187
Mercedes-Benze mergency cal lsyst em ... 187
Fla ttire. .................................................. .189
Batter y..................................................... 189
To wing or tow- startin g............................. 197
Electrica lfus es ........................................ 201 Ve
hicle tool kit ......................................... 201 Wheels and tires
................................... 204
Information on noise or unusual driving
ch aracteristic s......................................... 204
No tesonr egular lyinspecting wheels
and tires .................................................. 204
Informatio nondrivin gw iths ummer
tires ........................................................ .204
Informatio nonM+S tires ......................... 205
No tesons nowc hains .............................2 05
Ti re pressur e........................................... 206
Ti re labeling .............................................. 211
Information on definitions (tires and
loading) .................................................... 214
Changin gawheel .................................... .216
Information on wheel and tir ecombi‐
nations ..................................................... 221
Spar ewheel ............................................ 222 Te
ch nical data ....................................... 225
No tesont hetech nica ldata. ................... 225
On-board electronic s............................... 225
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................2 26
Operating fluids and capacities .............. .227
Ve hicle dat a............................................ 232
Tr ailer hit ch............................................. 233
Cargo tie-d ownp oints and car rier sys‐
te ms ....................................................... .234 Displa
ymessages and warning and
indicator lamps ..................................... 235
Displa ymessages .................................... 235
Indicator and warning lamps .................. .260 Index
...................................................... 270 Con
tents 3

1
Cup holde rs →
75
Ashtr ay →
76
2 Combination swit ch→
78
3 PARKTRONI Cwarning displa ys→
12 2
4 Adjusts thes teering wheel
St eering wheel gearshif tpad‐
dles →
106
Horn
5 Instrument clu ster →
13 6
6 DIRECT SELEC Tlever →
104
7 Center console operatin gunit
8 Inside rearvie wmirror
9 Overhead control panel
Interior lamp →
80
A Glo vebox →
75 B
Storag ecompartment
12 Vsocket →
76
Cigar ette lighter →
76
C Ignition lock →
97
D Diagnostics connection →
17
Opening theh ood →
176
E Applies thep arking brake →
109
F Releases thep arking brake →
109
G Light switch →
77
H Switc hpanelford riving sys‐
te ms:
Ç LaneKeeping Assist →
12 9
é Switches PARKTRONIC
on/off →
12 2
I Cruise control le ver→
11 5 6
Atag lanc e–Cockpit

1
00BB ESP®
OFF →
261
2 0057 Highbeam →
78
3 00E5 ESP®
→
261
4 003E003D Turn signal lights →
78
5 0049 Parking brak e(US Ao nly) →
109
0024 Parking brak e(Canada
only) →
109
6 0027 Brakes (US Aonly) →
261
004D Brakes (Canada only) →
261
7 00CC Powe rsteering →
265
8 00DF ABS →
261
9 003D Powe rsupp ly →
251
A 003E Doors →
265
B 0075 Restra int sy stem →
261 C
00E9 Seat belt →
264
D 00B9 CheckEngine →
265
E 00AC Coolant →
265
F 005E Rear fogl ight →
77
G 005A Foglights →
77
H 0077 Tire pressur emonitoring
sy stem →
268
I 00AD ATTENTION ASSIST →
127
J 00D4 Reser vefuel →
265
K 0058 Lowb eam →
77
L 0060 Parking lamps and
license plat elamp →
77
Cor responding messages may
also be shown on them ulti‐
function displa y. →
235 At
ag lanc e–I ndicator and warning lamps (vehicle swithout steering wheel buttons) 7

1
00BB ESP®
OFF →
261
2 0057 Highbeam →
78
3 003E003D Turn signal lights →
78
4 0027 Brakes (US Aonly) →
261
004D Brakes (Canada only) →
261
5 0049 Parking brak e(US Ao nly) →
109
0024 Parking brak e(Canada
only) →
109
6 003E Doors →
265
7 00DF ABS →
261
8 00E9 Seatbelt →
264
9 00B9 CheckEngine →
265
A 00AC Coolant →
265 B
005E Rear fogl ight →
77
C 005A Foglights →
77
D 0077 Tire pressur emonitoring
sy stem →
268
E 0075 Restra int sy stem →
261
F 00E5 ESP®
→
261
G 00BA Distance warning →
265
H 00D4 Reser vefuel →
265
I 0058 Lowb eam →
77
J 0060 Parking lamps and
license plat elamp →
77
Cor responding messages may
also be shown on them ulti‐
function displa y. →
235 8
Atag lanc e–Indicator and warning lamps (vehicle swiths teering wheel buttons)

Note
sabout attachments, add-on equip‐
ment, installations and con versions
Note sonb ody/equipment mounting direc‐
tives
Bo th vehicle manufacturer sand body manufac‐
turer smusta lway se nsur ethat thep roducts they
manufactur ecome int ocirculation only in asafe
st at ea nd do no tpose an yrisk stop eople. Other‐
wise, ther em aybe consequences under civil,
criminal or public la w.All manu facturer sare
re sponsible fort he products that they have man‐
ufactured. Manufacturer sofattachments, add-on
equipment, ins tallation sand con versions must
guarantee complianc ewithD irective
2001/95/E Congeneral product saf ety.
Mercedes-Benz recommends thef ollowing proce‐
dur efor saf etyr easons:
R Do no tmakea ny ot herchanges tothev ehi‐
cle.
Ac cep tance testsp erform ed bypublic test bodies
or of ficia lapp rova ls do no trule out saf etyr isks.
% Yo
uc an obtain fur ther information at aquali‐
fi ed specialis tworks hop. &
WARNING Risk of accident and inju ryin
th ee vent of imprope rconversions or
ch anges tothev ehicle
Con versions or changes tothev ehicle can
pr ev ent sy stems or components from func‐
tionin gproper lyand/or jeopardiz ethe vehi‐
cle's operational saf ety. #
Alwaysh ave conversions or changes to
th ev ehicle car ried out at aqualified
wo rkshop. If
yo ui ntend tomak echanges to yourvehicle,
Mercedes-Benzs tron glyr ecommends that you
contact thed ealer .The yw ill giv eyou all thei nfor‐
mation youn eed. Ther emaybe acharg efor this
service.
If body manufacturer sand dealer smakem odifi‐
cations that af fect thef ina linspection of the
engine, vehicle or equipment, they mus taccept
sole responsibility fort he vehicle. This also
appliestom arking and documenting thev ehicle
parts af fected bythec hanges that they make. Yo
ua re re sponsible fore nsuring and pr oviding
ev idenc ethat thef ollowing condition sareme t:
R The vehicle complies wit hallre leva nt stand‐
ards and regulations that ar eaffected bythe
modification.
R The modified vehicle still meets thev ehicle
saf etys tandards and emission slaws andreg‐
ulations.
R The modification does no timp air thes afet yof
th ev ehicle.
Mercedes-Ben zisnotresponsible fort he final
inspection, product liability or warrant yclaims
re sulting from modification. This applies tothe
fo llowing points:
R The modified components or sy stems
R The resultant violation of emissions la wsand
re gulations or vehicle saf etys tandards
R All consequences resulting from them odified,
less saf eorevenf aulty vehicle
Mercedes-Benza ccepts noresponsibility as final
manu facturer or fort he resultant product liability.
Note sont heradiator
Even seeming lyminor changes tothev ehicle,
suc hasa ttaching aradiator grill in winter ,are not
permitted. Do no tcover ther adiator .Donotuse
an yt hermal mats, insect pr otection co vers etc.
Otherwise, thev alues of thev ehicle's diagnostic
sy stem will be dis torted. Some of these values
ar ep rescribed bylawa nd mus tbecorrect at all
times.
Note sont he partition
Wi thout apartition ,vehicles that ar eregis tered
as commercial vehicles (N1) do no tfulfill
ISO 27956, whi chdescribes thee quipment for
properly securing aload in deliver yvehicles. If
th ev ehicle is used totranspo rtgoods, retrofitting
th ep artition is stro ng lyrecommended ,asprop‐
erly secu ring thel oad in vehicles without aparti‐
tion will alw aysbeac omplexoperation. Operating Instructions
These Operating Instructions describe all models,
as well as standar dand optional equipmen tof
yo ur vehicle that wa sa vailable at thet ime of
going topress. Countr y-specific dif fere nces are
possible .Notet hat your vehicle ma ynotbe
equipped wit hall functions described. This is also
th ec ase fors yst ems and functions releva nt to
saf ety. Therefore, thee quipment on your vehicle 14
Generaln otes

Information on
changing address or owner In
thee vent of achang eofa ddress, please send
us the" Notification of Address Change" in the
Service and Warrant yInforma tionb ookle torsim‐
pl yc all theC ustomer Assis tance Center (USA) at
th eh otline number 1-8 77-762-826 7orCustomer
Service (Canada) at 1-800-387-0 100. This way,if
necessar y,we can reac hy ou in atimel yfashion.
If yo us ellyour Mercedes, please lea vethee ntire
literatur einthevehicle so that it is available to
th en exto wne r.If yo uh ave purchased aused
ve hicle, please send us the" Notice of Pur chase
of Used Car" in theS ervice and Warrant yInfor‐
mation bookle torcalltheC ustomer Assis tance
Center (USA) at theh otline number
1-8 77-762-826 7orCustomer Service (Canada) at
1-800-387-0 100. Po
ssible danger due tosubstances haza rdous
to health In compliance wit
hProposition 65 ("P rop65"), the
fo llowing de tach able label has been added to
eac hvehicle sold in California: Operating saf
ety &
WARNING Risk of accident du etomal‐
functions or sy stem failures
To avo id malfunctions or sy stem failures: #
Alwaysh ave thep rescribed service and
maintenanc eworkasw ell anyrequired
re pair scarried out at aqualified special‐
is tw orks hop. &
WARNING Risk of accident or inju rydue
to incor rect modi fications on electronic
component pa rts
Modification of electronic components,t heir
softwar eorwiring could impair their function and/or
thef unction of other networ kedc om‐
ponen tparts or saf ety-re leva nt sy stems.
This can endanger theo perating saf etyoft he
ve hicle. #
Nevertamper wit hthe wiring and elec‐
tronic component parts or their soft‐
wa re. #
Yous houl dhave allworkon electrical
and electronic component scarried out
at aq ualified specialis tworks hop. Obser
vethe" Vehicle electronics" section in
"Technical data". &
WARNING Risk offire due toflammable
materials on ho tparts of thee xhau stsys‐
tem
Flammable materia lsuc hasl eaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhau stsystem. #
When driving on unpa vedr oads or off-
ro ad, regular lych eckt he vehicle under‐
side. #
Remo vetrappe dplants or other flam‐
mable material, in particular. #
Ifth er eisd amage, consult aqualified
specialis tworks hop immediately. *
NO
TEDama getothev ehicle due todriv‐
ing toof asta nd due toimpact stothe
ve hicle underbody or suspension compo‐
nents In
thef ollowing situations, in particular ,there
is ar isk of damag etothevehicle:
R The vehicle becomes grounded, e.g. on a
high curb or an unpa vedr oad
R The vehicle is driven toof asto veran
obs tacle, e.g. acurb ,speed bu mpor pot‐
hole
R Aheavy object strike st he underbody or
suspension components
In situations suc hasthese, damag etothe
body ,underbody ,suspension components,
wheels or tires ma ynotbe visible. Compo‐
nents damaged in this wa yc an unexpectedly
fa il or ,int he case of an accident, ma ynolon‐
ge ra bsorb ther esulting forc easi ntended.
If th eu nderbody paneling is damaged, flam‐
mable materials suc hasleaves, grass or 16
Generaln otes

twigs can collect betwee
nthe underbody and
th eu nderbody paneling. These materials may
ignit eift heyc ome int ocontact wi thhotp arts
of thee xhau stsystem. #
Have thev ehicle checkeda nd repaired
immediatel yataqualified specialist
wo rkshop.
or #
If driving saf etyisi mpaired while con‐
tinuing your journe y,pull over and stop
th ev ehicle immediatel y,while paying
attention toroad and traf ficc onditions,
and contact aqualified specialis twork‐
shop. Diagnostics connection
The diagnostics connection is atechnical inter‐
fa ce in thev ehicle. It is used, fore xamp le, within
th es cope of repair and maintenanc eworkorf or
re ading out vehicle dat abyaspecialistworks hop.
Diagnostic devices should therefor eonlybec on‐
nected byaq ualified specialis tworks hop. &
WARNING Risk of accident du etocon‐
necting device stothe diagnostics con‐
nection
If yo uc onnec tdevices tothed iagnostics con‐
nection of thev ehicle, thef unction of vehicle
sy stems and operating saf etym aybe
impaired. #
Fors afet yr easons, werecommend that
yo uo nly use and connec tproducts
appr ovedbyy our authorize dMercedes-
Ben zCenter. &
WARNING Risk of accident du eto
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle. #
Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll. #
Alwaysi ns tallth ef loor mats securely
and as prescribed in order toensure
th at ther eisa lway ss ufficient room for
th ep edals. #
Do no tuse loose floor mats and do not
place floor mats on topofo ne ano ther. *
NO
TEBatter ydisch arging from using
device sconnec tedtot he diagnostics
connection Using devices at
thed iagnostics connection
drains theb atter y. #
Chec kthe charge leve loft he batter y. #
Ifth ec har geleve lisl ow,char getheb at‐
te ry,e .g. bydriving aconsiderable dis‐
ta nce. The connection and us
eofanother device on the
diagnostics connection can ha vethef ollowing
ef fects:
R Malfunctions in thev ehicle sy stem
R Perm anen tdamag etov ehicle components
Please refertot hewarrant yterms and conditions
re ga rding this.
Moreo ver,connecting equipment tothed iagnos‐
tics connection can lead toemissions monitoring
information being reset, fore xamp le. This may
lead tothev ehicle failing tomee tthe requ ire‐
ments of then exte missions inspection during
th em ain inspection. Note
sonc hanges tothee ngine output
Output inc reases can:
R Chang ethe emission values.
R Lead tomalfunctions.
R Result in consequential damage. General no
tes17