service interval MERCEDES-BENZ ML350 2010 W164 Owner's Manual

Securing cargo
Cargo tie-down rings ...................... 188
Selective setting
see Key, SmartKey
Selector lever
see Gear selector lever
Self-test
BabySmart™ .................................... 47
OCS (Occupant Classification
System) ........................................... 45
Tele Aid .......................................... 199
Service
see Maintenance
Service, parts .................................... 346
Service and warranty information ..... 20
Service intervals see Maintenance System, Service
indicator message
Service life (tires) .............................. 232
Settings
Factory setting (KEYLESS-GO) .........72
Factory setting (SmartKey) ..............71
Memory function .............................. 92
Menu ............................................. 129
Selective setting (KEYLESS-GO) .......73
Selective setting (SmartKey) ............71
Side impact air bags ........................... 40
Side marker lamps
Cleaning lenses ............................. 263
Messages in the multifunction
display ........................................... 293
Sidewall (tires) .................................. 241
SmartKey see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey
Snow chains ...................................... 243
Snow tires see Winter tires
Spare wheel ....................................... 352
Mounting ....................................... 324
Storage location ............................ 271
Speedometer ............................... 28, 146
Speed settings
Cruise control ................................ 142
Distronic ........................................ 148
Resume function ...................143, 149Sport Utility Vehicle
see SUV
SRS
Indicator lamp ...................29, 36, 301
Messages in the multifunction
display ........................................... 285
Standing water, driving through ...... 247
Starter switch positions
KEYLESS-GO .................................... 80
SmartKey ......................................... 79
Starting difficulties (engine) ............ 105
Starting the engine ........................... 103
Steering column see Multifunction steering wheel,
Adjustment
Steering wheel
see Multifunction steering wheel
Steering wheel gearshift control ..... 115
Stolen Vehicle Recovery Services ... 204
Storage compartments ..................... 192
Storing tires ....................................... 233
Stranded vehicle ............................... 342
Sunroof see Power tilt/sliding sunroof
Sun visors .......................................... 195
Suspension tuning see Air suspension program
SUV (Sport Utility Vehicle) ................. 22
T
Tachometer .................................. 29, 119
Overspeed range ........................... 119
Tailgate
Closing ............................................. 75
Messages in the multifunction
display ........................................... 286
Opening ........................................... 75
Power tailgate .................................. 76
Unlocking manually .......................307
Tail lamps ........................................... 312
Cleaning lenses ............................. 263
Messages in the multifunction
display ........................................... 295
Tar stains ........................................... 261
Technical data
Air conditioning refrigerant ............359
Brake fluid ..................................... 359
16Index164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 16

Rhode Island, and Vermont Emission
Control System Warranty 1
R State Warranty Enforcement Laws (Lemon
Laws)
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.Written notification should not be sent to a
dealer, it should be addressed to
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an
authorized Mercedes-Benz Center for
service. The service advisor will record each
service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in
accordance with standard program
guidelines which include providing service to
the vehicle up to a reasonable distance from
a paved roadway. We will make every effort
to assist in a breakdown situation, however,
the accessibility of your vehicle will be
determined by our authorized Mercedes-Benz
Center technician or the tow service provider
on a case-by-case basis and may be a factor
in our ability to respond.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
1 Applicable to vehicles with gasoline engine only.Introduction21164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 21Z

If you choose to use the telephone22
while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the COMAND 22
(Cockpit
Management and Data System) if road,
weather and traffic conditions permit.
Otherwise, you may not be able to observe
traffic conditions and could endanger yourself
and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Emission control
Certain systems of the engine serve to keep
the toxic components of the exhaust gases
within permissible limits required by law.
These systems will function properly only
when maintained strictly according to factory
specifications. Any adjustments on the
engine should, therefore, be carried out only
by qualified Mercedes-Benz Center
authorized technicians.
Engine adjustments should not be altered in
any way. Moreover, the specified service
procedures must be carried out regularly
according to Mercedes-Benz servicing
requirements. For details refer to the
Maintenance Booklet.
GWarning!
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Maintenance
Notes
The Maintenance System in your vehicle
tracks the distance driven and the time
elapsed since the last maintenance service.
It calculates other maintenance service work
required, and calls for the next maintenance
service accordingly.
We strongly recommend that you have your
vehicle serviced at an authorized Mercedes-
Benz Center. Have it serviced in accordance
with the Maintenance Booklet at the times
called for by the maintenance service
indicator.
i Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times/mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.
Maintenance service indicator
message
Information on maintenance work and
maintenance intervals are specified in the
Maintenance Booklet. Contact an authorized
Mercedes-Benz Center, or visit
www.mbusa.com (USA only) for additional
information.
The maintenance service indicator message
will notify you when the next maintenance
service is required.
Starting approximately 1 month before the
next maintenance service is required, one of
the following messages will appear in the
multifunction display. The messages will
22 Observe all legal requirements.258MaintenanceOperation
164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 258

appear while you are driving or when you
switch on the ignition (example service A):
Service A In XXXXX Miles (km)
Service A In XX Days
Service A In X Day
Service A Due Now
Refer to Maintenance Booklet for a listing of
maintenance services and intervals they need
to be performed at.
Clearing the maintenance service
indicator message
The maintenance service indicator message
is cleared automatically
Rafter approximately 10 seconds when you
switch on the ignition
Rafter approximately 10 seconds when
reaching the service threshold while driving
Rafter approximately 30 seconds, once the
suggested maintenance service term has
passed
XClearing the maintenance service
indicator message manually: Press reset
button : on the instrument cluster.
The standard display appears in the
multifunction display.
Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:
Service A Exceeded By XXXXX Miles
(Km)
Service A Exceeded By XXX Days
Service A Exceeded By X Day
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance service.
Calling up the maintenance service
indicator display
iThe menu overview can be found on
(Y page 121).
You can call up the maintenance service
indicator display at any time to check when
the next maintenance service is required.
XSwitch on the ignition.XPress button V or U on the
multifunction steering wheel repeatedly
until the standard display (Y page 122)
appears in the multifunction display.
XPress button * or & on the
multifunction steering wheel until the
maintenance service indicator display with
the service symbol ¯ and the
maintenance service deadline appears in
the multifunction display.
iIf the battery was disconnected, the days
of disconnection will not be included in the
count shown by the maintenance service
indicator. To arrive at the true maintenance
service deadline, you will need to subtract
these days from the days shown in the
maintenance service indicator message or
maintenance service indicator display.
Maintenance259Operation164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 259Z

iWhen the message Remaining Starts:
20 appears in the multifunction display, you
can start the engine 20 more times. If you
do not add AdBlue ®
, the engine cannot be
started beyond that point. Fill the
AdBlue ®
tank with approximately 1 gal
(3.79 l) AdBlue ®
(corresponds to
approximately 2 AdBlue ®
refill containers)
or have the AdBlue ®
tank filled by an
authorized Mercedes-Benz Center.
i For refilling outside the maintenance
service intervals, refill the AdBlue ®
tank
with approximately 1 gal (3.79 l) AdBlue ®
(corresponds to approximately 2 AdBlue ®
refill containers).
Always use the particular AdBlue ®
refill
containers for refilling outside the
maintenance service interval. Contact an
authorized Mercedes-Benz Center or call
Roadside Assistance if necessary
( Y page 201).
Additional information on BlueTEC exhaust
gas aftertreatment and AdBlue ®
is available
at any authorized Mercedes-Benz Center.
Refilling with AdBlue ®

GWarning!
Make sure
R AdBlue ®
does not come into contact with
skin, eyes, or clothing
R to keep AdBlue ®
out of the reach of children
If you and/or others have come into contact
with AdBlue ®
:
R If AdBlue ®
has gotten into contact with
eyes, flush with plenty of water immediately
and seek medical help.
R Clean affected skin immediately with plenty
of water.
R If AdBlue ®
was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician.GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
! Only use AdBlue ®
complying with
ISO 22241. Do not add additives to
AdBlue ®
and do not dilute AdBlue ®
with
water. Otherwise, the BlueTEC exhaust gas
aftertreatment system could be damaged.
Damage caused by using additives or
diluting with water are not covered by the
Mercedes-Benz Limited Warranty.
! Rinse surfaces that have come into
contact with AdBlue ®
, or remove AdBlue ®
with a moist cloth and cold water
immediately. If AdBlue ®
has crystallized
already, use cold water and a sponge.
AdBlue ®
residues will crystallize and soil
the affected surfaces.
! AdBlue ®
is not a fuel additive and must
not be added to the diesel fuel tank. If
AdBlue ®
reaches the diesel fuel tank, the
engine could be damaged which is not
covered by the Mercedes-Benz Limited
Warranty.
332AdBlue ®
(diesel engine only)Practical hints
164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 332

XPlace AdBlue® filler cap cover : as
illustrated and turn it clockwise to its stop.
XLower cargo compartment floor.XClose the tailgate.XDrive the vehicle at a speed of at least
10 mph (16 km/h).
The message Check Additive See
Operator’s Manual disappears after
approximately 1 minute.
iIf the message Check Additive See
Operator’s Manual still appears in the
multifunction display, refill with one more
container of AdBlue®.
iHave the AdBlue® level checked and, if
necessary, filled completely afterward at
an authorized Mercedes-Benz Center.
Battery
Safety notes
A battery should always be sufficiently
charged in order to achieve its rated service
life. Refer to Maintenance Booklet for battery
maintenance intervals.
If you use your vehicle mostly for short-
distance trips, you will need to have the
battery charge checked more frequently.
When replacing a battery, always use a
battery approved by Mercedes-Benz.
If you do not intend to operate your vehicle
for an extended period of time, contact an
authorized Mercedes-Benz Center about
steps you need to observe.
GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not recognize
potential danger.
GWarning!
Observe all safety instructions and
precautions when handling automotive
batteries.
Risk of explosion.Fire, open flames and
smoking are prohibited
when handling batteries.
Avoid creating sparks.
Battery acid is caustic. Do
not allow it to come into
contact with skin, eyes or
clothing.
Wear suitable protective
clothing, especially gloves,
apron and faceguard.
Wear eye protection.
Rinse any acid spills
immediately with clear
water. Contact a physician
if necessary.
Keep children away.Follow the instructions in
this Operator’s Manual.
A battery contains materials that can harm
the environment if disposed of improperly. A
large 12 V storage battery contains lead.
Recycling of the battery is the preferred
method of disposal. Many states (USA only)
or provinces (Canada only) require sellers of
batteries to accept the old battery for
recycling.
GWarning!
Failure to follow these instructions can result
in severe injury or death.
Never lean over batteries while connecting.
You might get injured.
334BatteryPractical hints
164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 334

Approved engine oils
Engine oils are specifically tested for their
suitability in our engines and durability for our
service intervals. Therefore, only use
approved engine oils and oil filters required
for vehicles with the Maintenance System.
For a listing of approved engine oils and oil
filters, contact an authorized Mercedes-Benz
Center or visit www.mbusa.com (USA only).
! Using engine oils and oil filters of a
specification other than those expressly
required for the Maintenance System, or
changing of oil and oil filter at change
intervals longer than those called for by the
Maintenance System will result in engine or
emission control system damage not
covered by the Mercedes-Benz Limited
Warranty.
Please follow Maintenance System
recommendations for scheduled oil
changes. Failure to do so will result in
engine or emission control system damage
not covered by the Mercedes-Benz Limited
Warranty.
Mercedes-Benz recommends MOBIL OIL.
Use the table below to determine the
MB sheet number.
ModelEngine,
type
MB sheet
number
ML 350 BlueTEC
4MATIC
642229.51ML 350 4MATIC272229.5ML 350272229.3/
229.5
ML 550 4MATIC273229.5ML 63 AMG156229.562
iMB sheet numbers are printed on the
outside of oil containers.
Viscosity grades for engine oils
Using the chart below, select oil viscosity
according to the lowest air temperature
expected before the next oil change.
Engine oil additives
! Do not blend oil additives with engine oil.
They may damage the engine. Damage or
malfunctions resulting from blending oil
additives are not covered by the Mercedes-
Benz Limited Warranty.
Air conditioning refrigerant
R134a (HFC) refrigerant and special PAG
lubricating oil are used in the air conditioning
system.
! Never use R 12 (CFC) or mineral-based
lubricating oil. Otherwise damage to the
system will occur.
Brake fluid
GWarning!
During vehicle operation, the boiling point of
the brake fluid is continuously reduced
through the absorption of moisture from the
atmosphere.
Under extremely strenuous operating
conditions, this moisture content can lead to
62Restriction: Only SAE 0W-40/SAE 5W-40 engine oils may be used.Fuels, coolants, lubricants, etc.359Technical data164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 359Z

vapors may escape when opening the
AdBlue ®
tank.GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
Low ambient temperatures
AdBlue ®
freezes at a temperature of
approximately 12‡ (-11†). Your vehicle is
factory equipped with an AdBlue ®
preheating
system. The vehicle can thus be operated at
temperatures below 12‡ (-11†).
Special additives
! Only use AdBlue ®
complying with
ISO 22241. Do not add additives to
AdBlue ®
and do not dilute AdBlue ®
with
water. Otherwise, the BlueTEC exhaust gas
aftertreatment system could be damaged.
Damage caused by using additives or
diluting with water are not covered by the
Mercedes-Benz Limited Warranty.
Purity
The purity of AdBlue ®
is of particular
importance for avoiding malfunctions in the
exhaust gas aftertreatment.
If AdBlue ®
is pumped out of the tank, e.g.
during repair work, the same liquid must not
be used to refill the tank as its purity is no
longer guaranteed.
! Impurities caused for example by other
service products, cleaning agents, and dust
result in increased emissions,
malfunctions, catalyst damage, or engine
damage.
Coolants
The engine coolant is a mixture of water and
anticorrosion/antifreeze, which provides:
R Corrosion protection
R Freeze protection
R Boiling protection (by increasing the boiling
point)
The cooling system was filled at the factory
with a coolant providing freeze protection to
approximately -35‡ (-37†) and corrosion
protection.
! Add premixed coolant solution only.
Adding water and MB 325.0 Anticorrosion/
Antifreeze separately from each other,
could cause engine damage not covered by
the Mercedes-Benz Limited Warranty.
If the antifreeze mixture is effective to -35‡
(-37† ), the boiling point of the coolant in the
pressurized cooling system is reached at
approximately 266‡ (130†).
The coolant solution must be used year round
to provide the necessary corrosion protection
and increase boil-over protection. Refer to
the Maintenance Booklet for replacement
interval.
Coolant system design and coolant used
determine the replacement interval. The
replacement interval published in the
Maintenance Booklet is only applicable if
MB 325.0 Anticorrosion/Antifreeze solution
or other Mercedes-Benz approved products
of equal specification are used to renew the
coolant concentration or bring it back up to
the proper level.
For information on other Mercedes-Benz
approved products of equal specification,
contact an authorized Mercedes-Benz Center
or visit www.mbusa.com (USA only).
To provide important corrosion protection,
the solution must be at least 50%
anticorrosion/antifreeze (equivalent to
freeze protection to approximately -35‡
[-37†]).362Fuels, coolants, lubricants, etc.Technical data
164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 362