ESP MERCEDES-BENZ ML55AMG 2002 W163 Owner's Guide

173 Tele Aid
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cluster displayPractical hints Car care Index The Tele Aid system will transmit data generating the
vehicle identification number, model, color and location
(subject to availability of cellular and GPS signals).
While the call is connected, you can change to
navigation menu by pressing NAVI button on the MCS.
A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established, the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the MCS
display. Information regarding the operation of your
vehicle, the nearest Mercedes-Benz Light Truck Center
or Mercedes-Benz USA products and services is
available to you.
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approximately
10 seconds during the system self-check after turning
key in steering lock to position 2 (together with the
“SOS” button and the Roadside Assistance button•).
See system self-check on page 166 when the indicator
lamps do not light up in red or stay on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “Info – CALL FAILED”
appears in the MCS display.
Should this occur, information must be summoned by
other means.
Information calls can be terminated using the END
button on the MCS unit.

174 Tele Aid
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Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Light Truck
Center and have the system checked or contact the
Response Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possible.Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
customer information is not available, the operator may
need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The MCS system operation will resume.

175 Tele Aid
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cluster displayPractical hints Car care Index Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp for the respective button flashes
until the call is concluded and this can only be
completed by a Response Center or Customer
Assistance Center representative, except Roadside
assistance and Information calls, which can also be
terminated by using the End button on the MCS unit.
When a Tele Aid call has been initiated, the MCS system
audio is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call. The navigation system (if engaged) will
continue to run. A pop-up window will appear in the
MCS display to indicate that a Tele Aid call is in
progress.Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and no other key is available,
contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull outside handle of
liftgate for a minimum of 20 seconds until the “SOS”
button is flashing.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.
Note:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the MCS display to indicate receipt of the door unlock
command.

176 Tele Aid
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Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact with the
vehicle occupants.
If the outside liftgate handle was pulled for more than
20 seconds before door unlock authorization was
received by the Response Center, you must wait
15 minutes before pulling the outside liftgate handle
again.Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident
to the police who will issue a numbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. Once the vehicle
is located, the Response Center will contact the local
Law Enforcement and you. The vehicle’s location will
only be provided to Law Enforcement.

180 Steering lock
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Steering lock
0The key can be withdrawn in this position only. The
steering is locked when the key is removed from the
steering lock. If necessary, move steering wheel
slightly to allow the locking mechanism to engage.
The key can only be removed with the selector lever
in position “P”. After removing the key or with the
key in steering lock position 0 or 1 the selector lever
is locked in position “P”.1Steering is unlocked.
(If necessary, move steering wheel slightly to allow
the key to be turned clockwise to position 1.) Most
electrical consumers can be operated. For detailed
information see respective subjects.
2Driving position.
Selector lever is unlocked.
To move the selector lever out of position “P” firmly
depress the service brake pedal.
3Starting position.
See page 182 for starting and turning off the engine.
Wa r n i n g !
When leaving the vehicle always remove the key
from the steering lock, and lock the vehicle. Do not
leave children unattended in the vehicle, or with
access to an unlocked vehicle. Unsupervised use of
vehicle equipment may cause serious personal
injury.

184 Automatic transmission
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Driving
The selector lever is automatically locked while in
position “P”. To move the selector lever out of
position “P”, the service brake pedal must be firmly
depressed before the shift lock will release.
Shift selector lever to the desired position only when the
engine is idling normally and the service brake is
applied. Do not release the brake until ready to drive.
The vehicle may otherwise start creeping when the
selector lever is in drive or reverse position.Important!
After selecting any driving position from “N” or “P”,
wait a moment to allow the gear to fully engage before
accelerating, especially when the engine is cold.
Accelerator position
Partial throttle = early upshifting = normal acceleration
Full throttle = later upshifting = rapid acceleration
Kickdown (depressing the accelerator beyond full
throttle) = downshifting to a lower gear = maximum
acceleration. Once the desired speed is attained, ease up
on the accelerator – the transmission shifts up again.
Stopping
For brief stops, e.g. at traffic lights, leave the
transmission in gear and hold vehicle with the service
brake.
For longer stops with the engine idling, shift into “N”
or “P” and hold the vehicle with the service brake.
When stopping the vehicle on an uphill gradient, do not
hold it with the accelerator, use the brake. This avoids
unnecessary transmission heat build up.
Wa r n i n g !
It is dangerous to shift the selector lever out of “P”
or “N” if the engine speed is higher than idle speed.
If your foot is not firmly on the brake pedal, the
vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle and
hit someone or something. Only shift into gear
when the engine is idling normally and when your
right foot is firmly on the brake pedal.

194 Driving instructions
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All checks and service work on the brake system should
be carried out by an authorized Mercedes-Benz Light
Truck Center.
Install only brake pads and brake fluid recommended by
Mercedes-Benz.Caution!
When driving down long and steep grades, relieve the
load on the brakes by shifting into a lower gear to use
the engine’s braking power. This helps prevent
overheating of the brakes and reduces brake pad wear.
After hard braking, it is advisable to drive on for some
time, rather than immediately parking, so the air stream
will cool down the brakes faster.
Driving off
Apply the service brakes to test them briefly after
driving off. Perform this procedure only when the road
is clear of other traffic.
Warm up the engine smoothly. Do not place full load on
the engine until the operating temperature has been
reached.
When starting off on a slippery surface, do not allow one
drive wheel to spin for an extended period with the ESP
switched off. Doing so may cause serious damage to the
drive train which is not covered by the Mercedes-Benz
Limited Warranty.
Wa r n i n g !
If other than recommended brake pads are
installed, or other than recommended brake fluid
is used, the braking properties of the vehicle can be
degraded to an extent that safe braking is
substantially impaired. This could result in an
accident.

198 Driving instructions
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Tire speed rating
ML 320:
Your vehicle is factory equipped with “H”-rated tires,
which have a maximum speed rating of 130 mph
(210 km / h).
ML 500:
Your vehicle is factory equipped with “V”-rated tires,
which have a maximum speed rating of 150 mph
(240 km / h).
An electronic speed limiter prevents your vehicle from
exceeding a speed of 130 mph (210 km / h).
ML 55 AMG:
Your vehicle is factory equipped with “W”-rated tires,
which have a maximum speed rating of 168 mph
(270 km / h).Despite the tire rating, local speed limits should be
obeyed. Use prudent driving speeds appropriate to
prevailing conditions.
Wa r n i n g !
Even when permitted by law, never operate a
vehicle at speeds greater than the maximum speed
rating of the tires.
Exceeding the maximum speed for which tires are
rated can lead to sudden tire failure causing loss of
vehicle control and resulting in personal injury
and possible death.

199 Driving instructions
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cluster displayPractical hints Car care Index Snow chains
Use only snow chains that are tested and recommended
by Mercedes-Benz. Your authorized Mercedes-Benz
Light Truck Center will be glad to advise you on this
subject.
Snow chains should be used on all four wheels. With
only two chains available, they should be mounted on
the rear wheels. Follow the manufacturer’s mounting
instructions.
Snow chains should only be driven on snow covered
roads at speeds not to exceed 30 mph (50 km / h).
Remove chains as soon as possible when driving on
roads without snow.
When driving with snow chains, press the ESP control
switch to OFF, refer to page 225.
Model ML 55 AMG
Use of snow chains is not permissible with tire size
285 / 50 R 18.Winter driving instructions
The most important rule for slippery or icy roads is to
drive sensibly and to avoid abrupt acceleration, braking
and steering maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding, move
selector lever to position “N”. Try to keep the vehicle
under control by corrective steering action.
Caution!
Do not use LOW RANGE mode when driving on ice or
packed snow. At speeds below 18 mph (30 km / h)
vehicle steering is adversely affected by the LOW
RANGE ABS, see page 220.
Road salts and chemicals can adversely affect braking
efficiency. Increased pedal force may become necessary
to produce the normal brake effect. We therefore
recommend depressing the brake pedal periodically
when traveling at length on salt-strewn roads. This can
bring road salt impaired braking efficiency back to
normal. A prerequisite is, however, that this be done
without endangering other drivers on the road.

200 Driving instructions
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If the vehicle is parked after being driven on salt treated
roads, the braking efficiency should be tested as soon as
possible after driving is resumed while observing the
safety rules in the previous paragraph.
Winter driving
Have your vehicle winterized at your authorized
Mercedes-Benz Light Truck Center before the onset of
winter.
•Change the engine oil if the engine contains an oil
which is not approved for winter operation. For
viscosity (SAE / CCMC class) and filling quantity,
see page 314.•Check engine coolant anticorrosion / antifreeze
concentration.
•Additive for the windshield washer and headlamp
cleaning system: Add MB Concentrate “S” to a
premixed windshield washer solvent / antifreeze
which is formulated for below freezing temperatures
see page 259.
•Test battery: Battery capacity drops with decreasing
ambient temperature. A well charged battery helps
to ensure that the engine can be started, even at low
ambient temperatures.
•Tires: We recommend M+S rated radial-ply tires on
all four wheels for the winter season. Observe
permissible maximum speed for M+S rated
radial-ply tires and the legal speed limit.
In winter operation, the maximum effectiveness of the
antilock brake system (ABS), the four wheel electronic
traction system (4-ETS+), the electronic stability
program (ESP), and electronic brake proportioning
(EBP) can only be achieved with M+S rated radial-ply
tires and / or snow chains recommended by
Mercedes-Benz. Snow chains maximize performance.
For driving instructions using snow chains see
page 199.
Wa r n i n g !
If the vehicle becomes stuck in snow, make sure
that snow is kept clear of the exhaust pipe and
from around the vehicle with engine running.
Otherwise, deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in unconsciousness
and death.To assure sufficient fresh air ventilation, open a
window slightly on the side of the vehicle not
facing the wind.