fluid MERCEDES-BENZ R-Class 2011 W251 Owner's Guide
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Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Also, clean the insides of the wheels when
washing the underbody of the vehicle.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft car sponge for cleaning.XUse a gentle cleaning agent, e.g. a
Mercedes-Benz approved car shampoo.XWash down the vehicle with a gentle water
jet.XDo not point the water jet directly at the air
inlets.XUse plenty of water and rinse the sponge
frequently.XRinse the vehicle with clean water and dry
it thoroughly with a chamois.XDo not allow the cleaning agent to dry on
the paintwork.
Power washers
GWarning!
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Keep the distance between the vehicle
and the nozzle of the power washer at
11.8 in (30 cm). Information about the
correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door joint
R electrical components
R battery
R connectors
R lights
R seals
Rtrim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
brake pads, thus drying them. The vehicle
can then be parked up.
Cleaning the paintwork
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop immediately, e.g. an
authorized Mercedes-Benz Center.
XRemove impurities immediately, where
possible, whilst avoiding rubbing too hard.XSoak insect remains with insect remover
and rinse off the treated areas afterwards.XSoak bird droppings with water and rinse
off the treated areas afterwards.XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.XUse tar remover to remove tar stains.XUse silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
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Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.Wear eye protection.Keep children away.Observe this Operator's
Manual.HEnvironmental note
Do not dispose of batteries in the household
rubbish. Dispose of defective batteries in an
environmentally responsible manner. Take
them to an authorized Mercedes-Benz Center
or to a special collection point for old
batteries.
GWarning
Failure to follow these instructions can result
in severe injury or death.
Never lean over batteries while connecting.
You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.
GWarning
Do not place any metal objects on the battery
as this could result in a short circuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing or
rubbing against textiles. For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First, touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation.
! Switch off the engine and remove the
SmartKey before disconnecting the
terminal clamps from the battery. On
vehicles with KEYLESS-GO, make sure that
the ignition is switched off. Check that all
the indicator lamps in the instrument
cluster are off. You may otherwise destroy
electronic components, such as the
alternator.
! Like other batteries, the vehicle battery
may discharge over time if you do not use
the vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center. You can also charge the
battery with a charger recommended by
Mercedes-Benz. Contact an authorized
Mercedes-Benz Center for further
information.
The battery, breather hose and cover of the
positive terminal clamp must be installed
securely during operation.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
Mercedes-Benz recommends that you do not
carry out work on batteries yourself, e.g.
removing, charging or replacing. Always have
this work performed at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
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Jump-startingGWarning
Failure to follow these directions will cause damage to the electronic components, and can lead
to a battery explosion and severe injury or death.
Never lean over batteries while connecting or jump starting. You might get injured.
Battery fluid contains sulfuric acid. Do not allow this fluid to come in contact with eyes, skin or
clothing. In case it does, immediately flush affected area with water, and seek medical help if
necessary.
A battery will also produce hydrogen gas, which is flammable and explosive. Keep flames or
sparks away from battery, avoid improper connection of jumper cables, smoking, etc.
Attempting to jump start a frozen battery can result in it exploding, causing personal injury.
Read all instructions before proceeding.
! Avoid repeated and lengthy starting attempts. Otherwise, non-combusted fuel may
damage the catalytic converter 41
and create a risk of fire.
Do not use a rapid-charging device to start the engine.
Make sure the jumper cables are not damaged.
Make sure the jumper cables are not touching any other metal objects when they are
connected to the battery.
If your vehicle's battery is discharged, the engine can be jump-started from another vehicle
or from a second battery using jumper cables.
Observe the following points:
XThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.XOnly jump-start the vehicle when the engine is cold and the catalytic converter system has
cooled down 42
.XDo not start the engine if the battery is frozen. Let the battery thaw first.XJump-starting may only be performed from batteries with a nominal voltage of 12 V.
If you jump-start using a battery with higher voltage, it may damage the electrical systems
of the vehicle.XOnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.XMake sure that the jumper cables cannot come into contact with parts, such as the pulley
or the fan. These parts move when the engine is started and while it is running.XIf the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the battery a little.
i Jumper cables and further information about jump-starting can be obtained from any
authorized Mercedes-Benz Center.
XMake sure that the two vehicles do not touch.XApply the parking brake firmly.41 Only vehicles with a gasoline engine.
42 Only vehicles with a gasoline engine.Jump-starting311Roadside AssistanceBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 311Z
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Engine number:Emissions control information label,
including the certification of both federal
and Californian emissions reference
values;Engine number (stamped into the
crankcase)=VIN (on the lower edge of the windshield)
Service products and capacities
Important safety guidelines
Service products include the following:
R fuels (e.g. gasoline, diesel)
R additives for exhaust gas aftertreatment
(AdBlue ®
)
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windshield washer fluid
Vehicle components and their respective
lubricants must match. You should therefore
only use products that have been tested and
approved by Mercedes-Benz.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at http://
www.mbusa.com (USA only).
GWarning
Comply with all valid regulations with respect
to handling, storing and disposing of service
fluids. Otherwise, you could endanger
persons or the environment.
Keep service fluids out of the reach of
children.
For health reasons, you should prevent
service fluids from coming into direct contact
with your skin or clothing.
If a service fluid is swallowed, contact a
physician immediately.350Service products and capacitiesTechnical data
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CapacitiesVehicle modelCapacityFuel, coolant,
lubricants etc.Engine oil and
filterR 350 BlueTEC9.0 US qt (8.5 l)Approved engine
oilsR 3508.5 US qt (8.0 l)Power steeringAll modelsApprox. 1.3 US qt (1.2 l)MB Power Steering
Fluid or approved
Dexron III ATFCooling systemAll modelsApprox. 10.0 US qt (9.5 l)MB 325.0
Anticorrosion/
AntifreezeTank capacityAll models21.1 US gal (80.0 l)Gasoline engines:
premium-grade
unleaded gasoline
(at least 91 octane,
average value
between 96 RON/
86 MON)
Diesel engines:
ULTRA-LOW
SULFUR DIESEL
FUEL (ULSD,
maximum sulfur
content 15 ppm)ReserveAll modelsApprox. 3.4 US gal (13.0 l)AdBlue ®
tankR 350 BlueTEC7.5 US gal (28.2 l)AdBlue ®
as per
ISO 22241Air-
conditioning
systemAll models—Refrigerant R134a
and special PAG
lubricant (never
R 12)Windshield/
headlamp
cleaning
systemAll models7.4 US qt (7.0 l)MB washer fluid
concentrate 51
( Y page 357)
Mixing ratio for
screen wash
( Y page 357)51
Mixed with water or premixed washer fluid with antifreeze protection.Service products and capacities351Technical dataBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 351Z
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! Do not fill the tank with gasoline. Do not
blend diesel fuel with gasoline or kerosene.
Otherwise, the fuel system and the engine
will be damaged. Damage resulting from
the use of gasoline or kerosene is not
covered by the Mercedes-Benz Limited
Warranty.
To prevent malfunctions, diesel fuel with
improved flow characteristics is available in
the winter months. Check with your fuel
retailer.
Information on the fuel grade can usually be
found on the gas pump. If the information
cannot be found on the gas pump, ask service
station personnel. For further information,
contact an authorized Mercedes-Benz Center
or visit http://www.mbusa.com (USA
only).
Diesel engines – fuels with biodiesel
(FAME [fatty acid methyl ester])
Mercedes-Benz USA approves the use of B5
(ULSD with a maximum of up to 5 percent by
volume biodiesel) for all diesel engines with
common rail direct injection (CDI) and
BlueTEC.
Pure biodiesel and diesel fuels containing a
higher percentage of biodiesel, e.g. B20, may
cause damage to the fuel system or engine
and are therefore not approved.
Please ask the service station personnel for
further information. The label on the gas
pump must indicate clearly that the B5
biodiesel blend meets the ULSD standard. If
the label is not clear, do not refuel the vehicle.
The Mercedes-Benz Limited Warranty does
not cover damages caused by the use of fuels
which do meet Mercedes-Benz approved fuel
standards.
Additives in gasoline
One of the major problems in engine design
is the creation of carbon deposits during the
process of burning fuel. Mercedes-Benz
recommends that you use fuel brands that
have the additives which prevent the build up
of carbon deposits.
If you use fuels without these additives for a
longer period of time, there may be a build up
of carbon deposits, especially on the inlet
valves and in the combustion chamber.
This could lead to engine running problems,
e.g.:
R warm-up hesitation
R unstable idle
R knocking/pinging
R misfire
R power loss
In areas where carbon deposits may be
encountered due to lack of availability of
gasoline which contains these additives,
Mercedes-Benz recommends the use of
additives approved for use in Mercedes-Benz
vehicles.
Contact an authorized Mercedes-Benz Center
or visit http://www.mbusa.com (USA only)
for a list of approved products. Observe the
instructions for use on the product label.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage
the engine.
! Do not refuel with low-grade fuel and do
not use fuel additives that are not tested
and approved for Mercedes-Benz vehicles.
Serious damage or malfunctions can result
that are not covered:
R by the Mercedes-Benz Limited Warranty
R by an existing Limited Warranty
R by an extended Limited Warranty
AdBlue ®
Important safety notes
i For BlueTEC vehicles only.
AdBlue ®
is a non-flammable, non-toxic,
colorless, odorless and water-soluble fluid.
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! Only use AdBlue ®
that complies with
ISO 22241. Do not add any special
additives to AdBlue ®
and do not thin
AdBlue ®
with water. This could destroy the
BlueTEC exhaust gas aftertreatment.
! Rinse surfaces that have come into
contact with AdBlue ®
immediately with
water or remove AdBlue ®
using a damp
cloth and cold water. If the AdBlue ®
has
already crystallized, use a sponge and cold
water to clean it. AdBlue ®
residues
crystallize after time and contaminate the
affected surfaces.
High outside temperatures
If AdBlue ®
is heated to above 122 ‡ (50 †)
for an extended period of time, e.g. due to
direct sunlight on the AdBlue ®
tank,
AdBlue ®
may start to decompose. Ammonia
vapors develop as a result.
GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
Low outside temperatures
AdBlue ®
freezes at a temperature of
approximately 12 ‡ (-11 †). The vehicle is
equipped with an AdBlue ®
preheating system
at the factory. Winter operation can thus be
guaranteed even at temperatures below
12 ‡ (-11 †).
Additives
! Use only AdBlue ®
complying with ISO
22241. Do not use any additives with
AdBlue ®
and do not thin AdBlue ®
with
water. This may destroy the BlueTEC
exhaust gas aftertreatment system.
Damage resulting from the use of additives
or water is not covered by the Mercedes-
Benz Limited Warranty.
Purity
Assuring the purity of AdBlue ®
is particularly
important with respect to avoiding
malfunctions in the exhaust gas
aftertreatment system.
If AdBlue ®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, it must not be
returned to the tank. The purity of the fluid
can no longer be guaranteed.
! Impurities in AdBlue ®
, e.g. due to other
service products, cleaning agents or dust,
lead to increased emission values, system
malfunctions, catalytic converter damage
or damage to the BlueTEC system.
Engine oil
Points to remember
The engine oils are matched to the
performance of our engines and service
intervals. For this reason, only use engine oils
and oil filters that are approved for vehicles
with a service system.
Contact an authorized Mercedes-Benz Center
or visit http://www.mbusa.com (USA only)
for a list of approved engine oils and oil filters.
! Never use engine oil or an oil filter of a
specification other than is necessary to
fulfill the prescribed service intervals. Do
not change the engine oil or oil filter in
order to achieve longer replacement
intervals than those prescribed. Otherwise,
you may cause damage to the engine or
exhaust gas aftertreatment; this is not
covered by the Mercedes-Benz Limited
Warranty.
Follow the instructions in the service
interval display regarding the oil change.
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Otherwise, you may damage the engine and
the exhaust gas aftertreatment.
Mercedes-Benz recommends MOBIL OIL.
The table shows which engines oil have been
approved for your vehicle.
ModelEngine
model
MB
Approval
R 350 BlueTEC642229.51R 350272229.5
iMB Approval is stated on the containers.
Lubricant additives
! Do not mix any lubricant additives with
the engine oil. This could damage the
engine. Damage resulting from the use of
such lubricant additives in the engine oil is
not covered by the Mercedes-Benz Limited
Warranty.
Engine oil viscosity
Viscosity describes the flow characteristics
of a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Select the SAE classification (viscosity) of the
engine oil according to the outside
temperature. The following table shows you
the viscosity classes to be used depending on
the average air temperature.
Refrigerant of the air-conditioning
system
The air-conditioning system is filled with
R134a refrigerant and a special PAG
lubricant.
! Never use refrigerant R 12 (CFC) or
mineral lubricants. Otherwise, you could
damage the air-conditioning system.
Brake fluid
GWarning!
The brake fluid constantly absorbs moisture
from the air; this lowers its boiling point.
If the boiling point of the brake fluid is too low,
vapor pockets may form in the brake system
when the brakes are applied hard (e.g. when
driving downhill). This would impair braking
efficiency.
You should have the brake fluid renewed at
regular intervals. The brake fluid change
intervals can be found in the Service Booklet.
Only use brake fluid approved by Mercedes-
Benz. Information about approved brake
fluids can be obtained from any authorized
Mercedes-Benz Center.
Coolant
Important safety notes
The coolant is a mixture of water and
anticorrosion/antifreeze. It performs the
following tasks:
Ranti-corrosion protection
Rantifreeze protection
Rraising the boiling point
The cooling system is filled with coolant at the
factory which contains antifreeze/corrosion
inhibitor that ensures protection down to
approximately -35 ‡ (-37 †).
! Only use premixed coolant solutions.
Adding water and MB 325.0 Anticorrosion/
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Anticorrosion/antifreeze
Your vehicle has a number of aluminum components. The use of aluminum components in
motor vehicle engines necessitates that anticorrosion/antifreeze coolant used in such
engines be specifically formulated to protect the aluminum parts. Failure to use such
anticorrosion/antifreeze coolant will result in a significantly shortened service life.
For this reason, the following product is expressly recommended for use in your vehicle:
MB 325.0 Anticorrosion/Antifreeze.
The coolant concentration should be checked before the onset of winter or once a year in
warmer regions.
The coolant is checked at every service at an authorized Mercedes-Benz Center.
ModelAntifreeze protection to approximately-35 ‡ (-37 †)-49 ‡ (-45 †)Cooling systemAll models5.0 US qt (4.75 l)5.5 US qt (5.2 l)Windshield and headlamp cleaning
system GWarning
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
XUse MB Windshield Washer Concentrate
MB SummerFit.XAt temperatures above freezing: add 1
part MB SummerFit to 100 parts water, e.g.
1.34 fl oz (40 ml) MB SummerFit to 1 gal
(4.0 l) of water.XAt temperatures below freezing: add 1
part MB SummerFit to 100 parts washer
fluid, e.g. 1.34 fl oz (40 ml) MB SummerFit
to 1 gal (4.0 l) of water.Vehicle data
Vehicle data, R 350 BlueTEC
(251.125)
The data quoted here refers specifically to a
vehicle with standard equipment. Contact an
authorized Mercedes-Benz Center for the
data for all vehicle variants and trim levels.
Vehicle dimensions, R 350 BlueTECVehicle length203.3 in (5163 mm)Vehicle width
including exterior
mirrors85.9 in (2182 mm)Vehicle height65.6 in (1666 mm) 52Wheelbase126.6 in (3215 mm)Front track64.5 in (1638 mm)Rear track64.4 in (1636 mm)Ground clearance5.9 in (150 mm)52Turning circle41.3 ft (12.6 m)52
The values apply to an unladen vehicle with standard equipment. On vehicles with the AIRMATIC package,
the values vary depending on the level set for the vehicle suspension.Vehicle data357Technical dataBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 357Z