reset MERCEDES-BENZ R-Class 2011 W251 Owner's Manual

Malfunctions relevant to safetyReporting ......................................... 23
mbrace
Call priority .................................... 271
Display message ............................ 215
Downloading destinations
(COMAND) ..................................... 271
Emergency call .............................. 268
Important safety notes ..................267
Locating a stolen vehicle ...............272
MB info call button ........................270
Roadside Assistance button ..........269
Self-test ......................................... 268
System .......................................... 268
Vehicle remote unlocking ..............272
Mechanical key
Function/notes ................................ 77
Memory card (on-board computer) . 203
Memory function ............................... 114
Menu (on-board computer) Additional functions .......................210
AIRMATIC/compass ......................204
Audio ............................................. 203
DISTRONIC .................................... 180
DVD ............................................... 204
Message memory .......................... 213
Navigation ..................................... 204
Overview of menus ........................201
Resetting to factory settings ..........205
Settings ......................................... 205
Standard display ............................ 202
Telephone ...................................... 211
Trip computer ................................ 210
Messages
see Display messages
Mirrors
Sun visor ........................................ 262
see Exterior mirrors or Rear-view mirror
MOExtended run-flat system ........... 307
MP3 Operating (on-board computer) .....203
see separate operating instructions
Multicontour seat .............................. 107
Multifunction display ........................ 199
Multifunction steering wheel Operating the on-board computer . 199
Overview .......................................... 30N
Navigation On-board computer .......................204
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 52
Resetting after being triggered ........53
NECK-PRO luxury head restraints
Operation ......................................... 52
Resetting after being triggered ........53
Notes on breaking-in a new
vehicle ................................................ 148
O
Occupant Classification System
(OCS) Faults ............................................... 47
Operation ......................................... 42
System self-test ............................... 45
Occupant safety
Children in the vehicle .....................59
System overview .............................. 36
OCS
Faults ............................................... 47
Operation ......................................... 42
System self-test ............................... 45
Octane number (fuel) ........................ 352
Odometer ........................................... 202
Off-road 4MATIC .......................................... 185
Oil
see Engine oil
On-board computer
Additional functions menu .............210
AIRMATIC/compass menu ............204
Audio menu ................................... 203
Convenience submenu ..................209
Displaying a service message ........283
Displaying the coolant
temperature ................................... 202
Displaying the outside
temperature ................................... 202
Display messages ..........................213
DISTRONIC menu .......................... 180
Factory settings ............................. 205
Important safety notes ..................198
Index11BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 11

Instrument cluster submenu ..........205
Lighting submenu .......................... 206
Message memory menu ................. 213
Navigation menu ............................ 204
Operating video DVD .....................204
Operation ....................................... 199
Overview of menus ........................201
Selecting the language ..................206
Settings menu ............................... 205
Standard display menu ..................202
Telephone menu ............................ 211
Time/Date submenu .....................206
Trip computer menu ......................210
Vehicle submenu ........................... 208
Opening and closing the side trim
panels ................................................. 125
Operating system see On-board computer
Outside temperature
Calling up (on-board computer) .....202
Display ........................................... 198
Overhead control panel
Overview .......................................... 32
Override feature
Rear side windows ...........................66
P
Paint code number ............................ 349
Paintwork (cleaning instructions) ... 285
Panic alarm .......................................... 66
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 93
Resetting ......................................... 94
Parking ............................................... 167
Parking aid PARKTRONIC ................................. 186
Rear view camera .......................... 189
Parking brake .................................... 167
Parking lamp (display message) ...... 223
Parking position Exterior mirror on the front-
passenger side ............................... 113
PARKTRONIC ...................................... 186
Activating/deactivating .................188
Malfunction .................................... 189
Problem ......................................... 189
Range of the sensors .....................186
Trailer towing ................................. 188
Warning display ............................. 187
PASSENGER AIRBAG OFF indicator
lamp (only Canada) ............................. 48
PASSENGER AIRBAG OFF indicator
lamp (only USA) ................................... 42
Pedals ................................................. 169
Permanent four-wheel drive see 4MATIC
Plastic trim (cleaning instructions) . 287
Power supply (trailer) ....................... 196
Power washers .................................. 285
Power windows see Side windows
Pre-emptive occupant safety
system
see PRE-SAFE ®
system
PRE-SAFE ®
system
Display message ............................ 215
Operation ......................................... 51
Product information ............................ 19
Program selector button .................. 158
Pulling away Automatic transmission .................151
R
Radar sensor system (on-board
computer) .......................................... 208
Radiator cover ................................... 279
Radio Changing a station (on-board
computer) ...................................... 203
see separate operating instructions
Radio-controlled equipment
Assembly ....................................... 276
Range (on-board computer) ............. 211
Rear axle level control ...................... 182
Rear compartment Activating/deactivating climate
control ........................................... 139
Setting the air vents ..............145, 146
Setting the temperature ................141
Rear-compartment seat
see Rear seat
Rear fog lamp (display message) ..... 223
12IndexBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 12

Rear seatAdjusting ....................................... 103
Rear view camera
Function/notes ............................. 189
Rear view camera (cleaning
instructions) ...................................... 287
Rear-view mirror Anti-glare (manual) ........................111
Dipping (automatic) .......................113
Rear window heating
Malfunction .................................... 143
Switching on/off ........................... 143
Rear window wiper
Replacing the wiper blade .............. 128
Switching on/off ........................... 127
Refueling ............................................ 160
Remote control Programming (garage door
opener) .......................................... 273
Reporting
Malfunctions relevant to safety ........ 23
Reserve fuel
Display message ............................ 227
Warning lamp ................................. 242
Reset button ........................................ 28
Residual heat Switching on/off ........................... 144
Restraint systems
see SRS
Reversing lamp (display message) .. 223
Roadside Assistance (breakdown) .... 20
Roller blind see Roller sunblind
Roller sunblind
Opening/closing .............................. 94
Panorama roof with power tilt/
sliding panel ..................................... 93
Rear side windows .........................263
Roof carrier ................................ 259, 260
Roof lining and carpets (Cleaning
guidelines) ......................................... 289
Route see Route guidance (on-board
computer)
Route guidance (on-board
computer) .......................................... 204S
Safety Children in the vehicle .....................59
Child restraint systems ....................59
Occupant Classification System
(OCS) ............................................... 42
Overview of occupant safety
systems ........................................... 36
Safety systems
see Driving safety systems
Seat
Folding down the 2nd row of
seats .............................................. 252
Folding down the 3rd row of seats . 253
Resetting the 2nd row of seats ......254
Resetting the 3rd row of seats ....... 254
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................56
Adjusting the height ......................... 57
Belt force limiters ............................ 58
Cleaning ......................................... 289
Correct usage .................................. 54
Emergency Tensioning Devices ........ 58
Fastening ......................................... 55
Important safety guidelines .............54
Releasing ......................................... 57
Safety guidelines ............................. 37
Switching belt adjustment on/off
(on-board computer) ......................209
Warning lamp ................................. 237
Warning lamp (function) ................... 57
Seat heating
Indicator lamp (Malfunction) ..........108
Seats
Adjusting (electrically) ...................100
Adjusting (second and third rows) . 103
Adjusting the 4-way lumbar
support .......................................... 107
Adjusting the head restraint ..........101
Cleaning the cover .........................288
Correct driver's seat position ........... 98
Important safety instructions ...........99
Multicontour seat .......................... 107
Storing settings (memory
function) ........................................ 114Index13BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 13

Switching seat heating on/off .......108
Switching the seat ventilation on/
off .................................................. 108
Seat ventilation
Indicator lamp (Malfunction) ..........109
Securing hooks .................................. 256
Sensors (cleaning instructions) ....... 287
Service indicator see Service interval display
Service interval display .................... 282
Displaying a service message (on-
board computer) ............................ 283
Service products
AdBlue ®
special additives ..............353
Brake fluid ..................................... 355
Coolant (engine) ............................ 355
Engine oil ....................................... 354
Filling capacity ............................... 351
Fuel ................................................ 352
Important safety notes ..................350
Notes ............................................. 350
Refrigerant (air-conditioning
system) .......................................... 355
Washer fluid ................................... 357
Settings
Factory (on-board computer) .........205
On-board computer .......................205
Shift ranges ....................................... 158
Side impact air bag ............................. 40
Side marker lamp (display
message) ............................................ 223
Side windows Convenience closing feature ............89
Convenience opening feature ..........89
Hinged side windows .......................88
Important safety information ...........86
Opening/closing .............................. 87
Resetting ......................................... 88
Troubleshooting ............................... 90
Sliding sunroof
Important safety information ...........91
Troubleshooting ............................... 94
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof SmartKey
Changing the battery .......................78
Changing the programming .............77
Checking the battery .................74, 78
Important safety notes ....................74
Malfunction ...................................... 79
Socket ................................................ 265
2nd row of seats ............................ 265
Dashboard ..................................... 265
Front-passenger footwell ...............265
Luggage compartment ...................266
SOS
see mbrace
Spare wheel
Notes/data .................................... 346
Storage location ............................ 295
Stowing .......................................... 295
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 202
Segments ...................................... 199
Setting the unit (on-board
computer) ...................................... 205
SRS (Supplemental Restraint
System) Display message ............................ 215
Introduction ..................................... 36
Warning lamp ................................. 241
Warning lamp (function) ................... 36
Standard display (on-board
computer) .......................................... 202
Starting the engine Important safety instructions ......... 150
Station
see Radio
Status line (on-board computer)
Multifunction display .....................200
Selecting the display ...................... 206
Steering (display message) .............. 234
Steering wheel Adjusting (electrically) ...................110
Adjusting (manually) ......................109
Buttons (on-board computer) ......... 199
Cleaning ......................................... 288
Important safety instructions ......... 109
Memory function (storing
settings) ......................................... 11014IndexBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 14

Steering wheel heating ..................110
Storing settings (memory
function) ........................................ 114
Steering wheel heating
Indicator lamp (Malfunction) ..........110
Steering wheel paddle shifters ........ 158
Stowage compartments 3rd row of seats ............................. 248
Armrest (under) ............................. 248
Center air vents (2nd row of
seats) ............................................. 248
Center console (2nd row of seats) . 248
Glove box ....................................... 247
Stowage space
Center console .............................. 247
Cup holders ................................... 260
Important safety information .........246
Submenu (on-board computer)
Convenience .................................. 209
Instrument cluster .........................205
Lighting .......................................... 206
Time/Date ..................................... 206
Vehicle ........................................... 208
Summer opening
see Convenience opening feature
Sun visor ............................................ 262
Supplemental Restraint System see SRS
Surround lighting (on-board
computer) .......................................... 207
SUV (Sport Utility Vehicle) .......................21
Switching off the alarm (ATA) ............ 71
T
Tachometer ........................................ 198
Tailgate Display message ............................ 234
Important safety guidelines .............82
Limiting the opening angle ...............86
Taillight
see Tail lamps
Tank contents
Gauge .............................................. 28
Technical data ................................... 348
R 350 ............................................. 358
R 350 BlueTEC ............................... 357
Tires/wheels ................................. 343
TELEAID
Call priority .................................... 271
Display message ............................ 215
Downloading destinations
(COMAND) ..................................... 271
Emergency call .............................. 268
Important safety notes ..................267
Locating a stolen vehicle ...............272
MB info call button ........................270
Roadside Assistance button ..........269
Self-test ......................................... 268
System .......................................... 268
Vehicle remote unlocking ..............272
Telephone
Accepting a call ............................. 211
Display message ............................ 234
Menu (on-board computer) ............211
Number from the phone book ........ 212
Redialing ........................................ 212
Rejecting/ending a call .................212
Temperature
Coolant (on-board computer) ......... 202
Displaying the outside
temperature ................................... 202
Outside temperature ...................... 198
Setting ........................................... 141
Theft deterrent locking system
Immobilizer ...................................... 71
Tilt/sliding sunroof
Opening/closing .............................. 92
Resetting ......................................... 93
Time (on-board computer) ................ 206
TIREFIT kit .......................................... 297
Tire pressure Calling up (on-board computer) .....327
Checking manually ........................325
Display message ............................ 230
Maximum ....................................... 330
Notes ............................................. 323
Not reached (TIREFIT) ....................300
Pressure loss warning ....................325
Reached (TIREFIT) ..........................300
Recommended ............................... 322
Tire pressure monitor
Warning lamp ................................. 243Index15BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 15

Trailer towing .................................... 158
Blind Spot Assist ............................ 193
ESP ®
................................................ 70
PARKTRONIC ................................. 188
Transfer case ..................................... 160
Transmission position display ......... 156
Transmission positions .................... 157
Trip computer (on-board
computer) .......................................... 210
Trip odometer Calling up ....................................... 202
Resetting (on-board computer) ......211
Trunk
Automatic opening ..................... 84, 85
Turn signal (display message) ......... 221
Turn signals ....................................... 119
TWR (permissible trailer drawbar
noseweight) (definition) ................... 342
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................82
From inside the vehicle (central
unlocking button) ............................. 81
V
Vanity mirror Sun visor ........................................ 262
Vehicle
Data acquisition ............................... 23
Emergency release ..........................82
Equipment ....................................... 19
Exterior view .................................... 26
Individual settings (on-board
computer) ...................................... 205
Loading .......................................... 330
Lowering ........................................ 306
Maintenance .................................... 20
Parking up ..................................... 168
Raising ........................................... 303
Reporting problems .........................22
Towing away .................................. 313
Transporting .................................. 315
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 349
Vehicle level (display message) ....... 228
Vehicle tool kit .................................. 294
Video (DVD) ........................................ 204
Video DVD (on-board computer) ...... 204
VIN ...................................................... 349
W
Warning and indicator lamps Overview .......................................... 29
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................42
Warranty ............................................ 348
Wheel bolt tightening torque ........... 306
Wheel chock ...................................... 302
Wheels Changing/replacing .......................336
Changing a wheel .......................... 301
Checking ........................................ 321
Cleaning ......................................... 285
Guidelines to be observed .............321
Mounting a wheel .......................... 304
Removing a wheel ..........................304
Tightening torque ........................... 306
Wheel size/tire size .......................343
Window curtain air bag ....................... 41
Windows see Side windows
Windows (cleaning instructions) ..... 286
Windshield Defrosting ...................................... 142
Infrared reflective .......................... 276
Windshield washer fluid (display
message) ............................................ 234
Windshield washer system Adding washer fluid .......................281
Notes ............................................. 357
Windshield wipers
Important safety notes ..................126
Replacing the wiper blades ....127, 128
Index17BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 17

Instrument cluster
Overview
FunctionPage:Speedometer;Sets the instrument cluster
lighting: dimmer=Reset button?Sets the instrument cluster
lighting: brighterFunctionPageATachometer198BFuel gaugeCMultifunction display199DClock20628Instrument clusterAt a glance
BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 28

The front air bags increase protection for the
driver's and front passenger's head and
chest.
Driver's air bag : deploys in front of the
steering wheel; front-passenger air bag ;
deploys in front of and above the glove box.
They are deployed:
R in the event of certain frontal impacts
R if the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
R if the seat belt is fastened
R independently of other air bags in the
vehicle
If the vehicle overturns, the front air bags are
generally not deployed unless the system
detects high vehicle deceleration in a
longitudinal direction.
Your vehicle has adaptive, dual-stage front air
bags. In the event of a collision, the air bag
control unit evaluates the vehicle
deceleration. When the first deployment
threshold is reached, the front air bag is filled
with enough propellant gas to reduce the risk
of injuries. The front air bag is fully deployed
if a second deployment threshold is exceeded
within a few milliseconds.
Vehicles with OCS (USA only): front-
passenger front air bag deployment is also
influenced by the passenger's weight
category as identified by the Occupant
Classification System (OCS) ( Y page 42).
Vehicles with OCS (USA only): the lighter the
passenger side occupant, the higher the
vehicle deceleration rate required for second
stage inflation of the front-passenger front air
bag. In the second stage, the front air bags
are inflated with the maximum amount of
propellant gas available.
The air bags will not deploy in impacts which
do not exceed the system's preset
deployment thresholds. You will then be
protected by the seat belt.
! Vehicles with BabySmart™ (Canada only):
do not place objects heavier than 20 lb
(9 kg) on the front-passenger seat, as this
could be interpreted as the seat being
occupied. In the event of an accident, the
restraint systems on the front-passenger
side are deployed. Have restraint systems
replaced that have been deployed.
The front-passenger front air bag will only
deploy if:
R the system, based on the OCS weight
sensor readings, detects that the front-
passenger seat is occupied (USA only).
R the 42 indicator lamp in the
center console is not lit, USA:
( Y page 42), Canada: ( Y page 48).
R the impact exceeds a preset deployment
threshold
Side impact air bagsGWarning
Observe "Important safety instructions"
( Y page 38).
GWarning!
The pressure sensors for side impact air bag
control are located in the doors. Do not
modify any components of the doors or door
trim panels including, for example, the
addition of door speakers.
Improper repair work on the doors or the
modification or addition of components to the
doors create a risk of rendering the side
impact air bags inoperative or causing
unintended air bag deployment. Work on the
40Occupant safetySafety
BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 40

Window curtain air bags : are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R regardless of whether the front-passenger
seat is occupied
R independently of seat belt use
R if the vehicle overturns and the system
determines that window curtain air bag
deployment can offer additional protection
to that provided by the seat belt
R independently of the front air bags
The window curtain air bags will not deploy in
impacts which do not exceed the system's
preset thresholds. You will then be protected
by the fastened seat belts.
Occupant classification system (OCS)
How the Occupant Classification
System works
The Occupant Classification System (OCS) is
standard equipment in the USA.
OCS categorizes the occupant on the front-
passenger seat by means of a weight sensor.
The front-passenger front air bag is
automatically deactivated for certain weight
categories. The respective status can be
recognized by the 42 indicator
lamp. When the 42 indicator
lamp is illuminated, the front-passenger front
air bag is deactivated.
The system does not disable:
R the side impact air bag
R the window curtain air bag
R the Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
R with the seat belt properly fastened
R in a position that is as upright as possible
with the back against the seat backrest
R with their feet on the floor
If the front-passenger's weight is transferred
to another object in the vehicle (e.g. by
leaning on armrests), the front passenger's
weight category, as determined by OCS, will
not be accurate.
Furthermore, the occupant weight may
appear to increase or decrease due to the
following:
R objects hanging on the seat
R objects lodged under the seat
R objects lodged between the seat and the
center console
R objects lodged between the seat and the
door
R other passengers pushing the seat
R objects applying pressure to the back of
the seat
Make sure that the seat always has clearance
in all directions.
If the front-passenger seat, the seat cover or
the seat cushion are damaged, have the
necessary repair work carried out at an
authorized Mercedes-Benz Center.
For reasons of safety, Mercedes-Benz
recommends that you only use seat
accessories that have been approved by
Mercedes-Benz.
Both the driver and the front passenger
should observe the 42 indicator
lamp to determine whether or not the front
passenger is positioned correctly.42Occupant safetySafety
BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 42

GWarning
If the 42 indicator lamp
illuminates when an adult or someone larger
than a small individual is in the front-
passenger seat, have the front passenger
reposition himself or herself in the seat until
the 42 indicator lamp goes out,
or check whether objects are caught under or
around the seat.
In the event of a collision, the air bag control
unit will not allow front-passenger front air
bag deployment when the OCS has classified
the front-passenger seat occupant as
weighing as much as or less than a typical 12-
month-old child in a standard child restraint
or if the front-passenger seat is classified as
being empty.
When the OCS senses that the front-
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month old child in a standard child
restraint, the 42 indicator lamp
will illuminate when the engine is started and
remain illuminated, indicating that the front-
passenger front air bag is deactivated.
When the OCS senses that the front-
passenger seat is classified as being empty,
the 42 indicator lamp will
illuminate when the engine is started and
remain illuminated, indicating that the front-
passenger front air bag is deactivated.
When the OCS senses that the front-
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
42 indicator lamp will illuminate
for approximately 6 seconds when the engine
is started and then, depending on occupant
weight sensor readings from the front-
passenger seat, remain illuminated or go out.
With the 42 indicator lamp
illuminated, the front-passenger front air bag
is deactivated. With the 42
indicator lamp out, the front-passenger front
air bag is activated.
When the OCS senses that the front-
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 42 indicator lamp
will illuminate for approximately six seconds
when the engine is started and then go out,
indicating that the front-passenger front air
bag is activated.
If the 42 indicator lamp is
illuminated, the front-passenger front air bag
is deactivated and will not be deployed.
If the 42 indicator lamp is not
illuminated, the front-passenger front air bag
is activated and will be deployed:
R in the event of certain frontal impacts
R if impact exceeds a preset deployment
threshold
R independently of the side impact air bags
If the front-passenger front air bag is
deployed, the rate of inflation will be
influenced by:
R the rate of relevant vehicle deceleration as
assessed by the air bag control unit
R the front passenger's weight category as
identified by OCS
For further information, see "Air bag display
messages" ( Y page 215).GWarning
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child.
The infant or child restraint system must be
properly secured with the vehicle's seat belt,
Occupant safety43SafetyBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 43Z