tow MERCEDES-BENZ R-Class 2011 W251 Owner's Guide
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transmission into park position P. Otherwise
the vehicle could roll away which could result
in an accident and/or serious personal injury.
Trailer towing XWhen towing a trailer and driving downhill,
shift to a lower gear if the automatic
transmission constantly shifts between
two gears.XEngaging a lower gear and reducing the
speed reduces the risk of the engine
overheating.
Program selector button
Program selector button
E  EconomyComfortable, economical
drivingS  SportSporty driving style
i
For further information on "Drive
program" ( Y page 158).
XPress program selector button  :
repeatedly until the letter for the desired
gearshift program appears in the
multifunction display.Steering wheel paddle shifters:Left-hand steering wheel paddle shifter;Right-hand steering wheel paddle shifter
You can restrict or derestrict the shift range
by using the steering wheel paddle shifters.
Automatic drive program
Drive program  E is characterized by the
following:
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
R increased sensitivity; this improves driving
stability on slippery road surfaces, for
example.
R the automatic transmission shifting up
sooner, which results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
In drive program  S, the automatic
transmission shifts up later.
Shift ranges
Introduction
When the automatic transmission is in
position  D, it is possible to restrict or
derestrict the shift range ( Y page 158).
The shift range selected is shown in the
multifunction display. The automatic
transmission shifts only as far as the selected
gear.
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XInsert AdBlue®
 cap  : as shown and turn
it clockwise as far as it will go.XStow wheel bolt wrench  ; and ratchet ring
spanner  = again.XFold the load compartment floor down.XClose the tailgate.XDrive at a speed above 10 mph  (16 km/h).
The  Check Additive – See 
Operator's Manual  disappears after
approximately one minute.
i If the  Check Additive – See 
Operator's Manual  is still displayed in
the multifunction display, top up with
another bottle of AdBlue ®
.
i Then, have the AdBlue ®
 supply checked
and filled completely if necessary.
Mercedes-Benz recommends that you use
a qualified specialist workshop such as an
authorized Mercedes-Benz Center for this
purpose.
Parking
Important safety guidelines
GWarning!
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
Vehicle movement may result in serious
personal injury or damage to the vehicle or
vehicle drivetrain. Therefore, always do the
following before turning off the engine and
leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the parking brake.
R Shift the automatic transmission into park
position  P.
R Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the starter switch to
position  0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
R Take the SmartKey with you and lock the
vehicle when leaving.
Parking brake
GWarning
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle's
brake lights do not light up when the parking
brake is engaged.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P , either of which could result in an accident
and/or serious personal injury.
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GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Service24h" section of the Service
Booklet.
Driving systems
Cruise control
Important safety guidelines
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
select shift range  1, 2  or  3 in good time. By
doing so, you will make use of the braking
effect of the engine, which relieves the load
on the brake system and prevents the brakes
from overheating and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
GWarning
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle's speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
R The use of the cruise control can be
dangerous on winding roads or in heavy
traffic because conditions do not allow safe
driving at a constant speed.
R The use of the cruise control can be
dangerous on slippery roads. Rapid
changes in tire traction can result in wheel
spin and loss of control.
R Deactivate the cruise control when driving
in fog.
The "Resume" function should only be
operated if the driver is fully aware of the
previously set speed and wishes to resume
this particular preset speed.GWarning
When cruise control brakes, the brake pedal
is pulled back (i.e. operated automatically).
The area around the pedal must not be
blocked by obstacles:
R Do not place any objects in the footwell.
R Ensure that floormats and carpets are fixed
securely. In particular, do not place several
floormats on top of one another.
R Do not place your foot under the brake
pedal, as it could become trapped.
Non-compliance could lead you to cause an
accident in which you and/or others could be
seriously injured.
Cruise control lever
:To store the current speed or a higher
speed;To store the current speed or a lower
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=To deactivate cruise control?To store the current speed or to call up
the last stored speed
When you activate cruise control, the stored
speed is shown in the status indicator of the
multifunction display:
R Canada only: e.g.  ¯90 Km/h
Storing and maintaining the current
speed
You can store the current speed if you are
driving faster than 20 mph (30 km/h).
XAccelerate the vehicle to the desired
speed.XBriefly press the cruise control lever
up  : or down  ; to the pressure point.XRemove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the stored speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the
stored speed on downhill gradients by
automatically applying the brakes.
Storing the current speed or calling up
the last stored speed
GWarning
The set speed stored in memory should only
be set again if prevailing road conditions and
legal speed limits permit. Possible
acceleration or deceleration differences
arising from returning to the preset speed
could cause an accident and/or serious injury
to you and others.
XBriefly pull the cruise control lever towards
you  ?.XRemove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates thespeed of the vehicle to the previously
stored speed.
Setting a speed
GWarning
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others.
XPress the cruise control lever to the
pressure point, up  : for a higher speed or
down  ; for a lower speed.XKeep the cruise control lever pressed until
the desired speed is reached.XRelease the cruise control lever.
The new speed is stored.
i Cruise control is not deactivated if you
depress the accelerator pedal. For
example, if you accelerate briefly to
overtake, cruise control adjusts the
vehicle's speed to the last speed stored
after you have finished overtaking.
Setting in 1 mph (Canada: 1 km/h)
increments
XBriefly press the cruise control lever to the
pressure point, up  : for a higher speed or
down  ; for a lower speed.
The last speed stored is increased or
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Setting in 5 mph (Canada: 10 km/h)
incrementsXBriefly press the cruise control lever
beyond the pressure point, up  : for a
higher speed or down  ; for a lower speed.
The last speed stored is increased or
reduced.
Deactivating cruise control
There are several ways to deactivate cruise
control:
XBriefly press the cruise control lever
forwards  =.
or
XBrake.
Cruise control is automatically deactivated if:
R you depress the parking brake.
R you are driving below 20 mph (30 km/h).
R ESP ®
 intervenes or you deactivate ESP ®
.
R you shift the transmission to position  N
while driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the  Cruise 
control Off  message in the multifunction
display for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine.
DISTRONIC
Important safety guidelines
DISTRONIC regulates the speed and
automatically helps you maintain the
distance to the vehicle detected in front. It
brakes automatically in order to avoid
exceeding the set speed.
On long and steep downhill gradients,
especially if the vehicle is laden or towing a
trailer, you must select shift range  1, 2  or  3
in good time. By doing so, you will make use
of the braking effect of the engine, which
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
If a slower-moving vehicle is detected in front,
DISTRONIC causes your vehicle to brake and
maintain the preset distance to the vehicle in
front.GWarning!
The Distronic requires familiarity with its
operational characteristics. We strongly
recommend that you review the following
information carefully before operating the
system.
GWarning
When DISTRONIC brakes, the brake pedal is
pulled back (i.e. operated automatically). The
area around the pedal must not be blocked by
obstacles:
R do not place any objects in the footwell.
R ensure that floormats and carpets are fixed
securely. In particular, do not place several
floormats on top of one another.
R do not place your foot under the brake
pedal, as it could become trapped.
Non-compliance could lead you to cause an
accident in which you and/or others could be
seriously injured.
GWarning!
The Distronic is a convenience system. Its
speed adjustment reduction capability is
intended to make cruise control more
effective and usable when traffic speeds vary.
It is not however, intended to, nor does it,
replace the need for extreme care.
The responsibility for the vehicle’s speed,
distance to the preceding vehicle and, most
importantly, brake operation to ensure a safe
stopping distance, always remains with the
driver.
The Distronic cannot take street and traffic
conditions into account. Complex driving
situations are not always fully recognized by
the Distronic. This could result in wrong or
missing distance warnings.
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Switch off the Distronic
R when changing from the left to the right
lane if vehicles are moving more slowly in
the left lane
R when entering a turn lane or highway off
ramp
R in complex driving situations, such as in
highway construction zones
In these situations, the Distronic will continue
to maintain the set speed unless deactivated.
The Distronic is designed and intended only
to maintain a set speed and keep a set
distance from moving objects in front of it.
i This device has been approved by the FCC
as a "Vehicular Radar System". The radar
sensor is intended for use in an automotive
radar system only. Removing, tampering
with, or altering the device will void any
warranties, and is forbidden by the FCC. Do
not tamper with, alter or use in any non-
approved way.
Any unauthorized modification to this
device may invalidate the vehicle's general
operating permit.
Cruise control lever:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate DISTRONIC?To store the current speed or to call up
the last stored speedActivating DISTRONIC, storing and
maintaining the current speedGWarning!
The vehicle can be braked when DISTRONIC
is activated. For this reason, deactivate
DISTRONIC if the vehicle is to be set in motion
by other means (e.g. in a car wash or by
towing).
You can activate DISTRONIC in the following
circumstances:
R if the engine has been started and you have
been driving for up to two minutes
R while driving, except if you brake
R if the parking brake is not applied
R if ESP ®
 is activated
R if the transmission is in position  D
Activating while driving
When driving at speeds below 20 mph
(30 km/h) , you can only activate DISTRONIC
PLUS if the vehicle in front has been detected
and is shown in the multifunction display. If
the vehicle in front is not shown in the
multifunction display and is no longer being
detected, because it has changed lanes, for
example, DISTRONIC is deactivated and you
hear a warning tone.
XBriefly pull the cruise control lever towards
you  ? or press it up  : or down  ; to the
pressure point.
DISTRONIC is activated.XKeep the cruise control lever pressed
up  : or down  ; until the desired speed
is set.XRemove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i You can use the cruise control lever to set
the stored speed and the thumbwheel on
the cruise control lever to set the specified
minimum distance ( Y page 179).
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Setting in 5 mph (Canada: 10 km/h)
incrementsXBriefly press the cruise control lever
beyond the pressure point, up  : for a
higher speed or down  ; for a lower speed.
The last speed stored is increased or
reduced.
Storing the current speed or calling up
the last speed stored
GWarning
The set speed stored in memory should only
be set again if prevailing road conditions and
legal speed limits permit. Possible
acceleration or deceleration differences
arising from returning to the preset speed
could cause an accident and/or serious injury
to you and others.
XBriefly pull the cruise control lever towards
you  ?.XRemove your foot from the accelerator
pedal.
DISTRONIC is activated and accepts the
current speed if it is activated for the first
time, or adjusts the vehicle's speed to the
last speed stored.
Setting the specified minimum distance
You can set the specified minimum distance
for DISTRONIC by varying the time span
between one and two seconds. This time span
determines the distance that DISTRONIC
should maintain from the vehicle in front,
depending on the road speed. You can see
this distance in the multifunction display
( Y  page 180).
GWarning!
It is up to the driver to exercise discretion to
select the appropriate setting given road
conditions, traffic, driver's preferred driving
style and applicable laws and driving
recommendations for safe following distance.
XTo increase:  turn thumbwheel  ; towards
= .
DISTRONIC then maintains a greater
distance between your vehicle and the
vehicle in front.XTo decrease:  turn thumbwheel  ;
towards  :.
DISTRONIC then maintains a shorter
distance between your vehicle and the
vehicle in front.
i Make sure that you maintain the
minimum distance to the vehicle in front as
required by law. Adjust the distance to the
vehicle in front if necessary.
DISTRONIC displays in the
speedometer
When DISTRONIC is activated, one or
two segments in the set speed range light up.
i For design reasons, the speed displayed
in the speedometer may differ slightly from
the speed set for DISTRONIC.
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is opened and will continue after the door is
closed again.
!  When driving in very poor road conditions,
select a high vehicle level in good time.
Make sure that there is always sufficient
ground clearance to prevent damage to the
vehicle.
!  Remove the key from the ignition lock
before raising the vehicle completely, e.g.
with a vehicle lift.
Basic settings
Select raised level for very poor road
conditions ( Y page 184) or highway level for
normal road conditions ( Y page 185).
The vehicle is automatically lowered to high-
speed level when you:
R drive faster than 70 mph (112 km/h)
R drive at speeds between 60 mph
(96 km/h) and 70 mph (112 km/h) for
approximately 20 seconds.
The individual vehicle levels differ from
highway level as follows:
R +1.97 in (+ 50 mm) in raised level
R +/–0 in (+/–0 mm) in highway level
R –0.78 in (–20 mm) in high-speed level
i The high-speed level is not available if you
are towing a trailer. Observe the notes on
driving with a trailer ( Y page 193).
i Observe speed limits. Drive carefully and
at an appropriate speed.
Raised level
Only select raised level if this is appropriate
for the road conditions. Otherwise, fuel
consumption may increase and handling may
be affected.
If you select raised level at a speed above
40 mph (64 km/h), the  Level Selection 
Not Permitted  message appears in the
multifunction display.XStart the engine.
Indicator lamp  ; is not lit:
XPress button  :.
Indicator lamp  ; flashes. The vehicle rises
to raised level.
While the adjustment is taking place, a
message appears in the multifunction
display, e.g.:
If you press the  V, U , *  or &
button on the multifunction steering wheel,
the message will disappear.
Once the vehicle has reached raised level,
indicator lamp  ; remains lit. A message
appears in the multifunction display for
approximately five seconds, e.g.:
The vehicle level is automatically set to
highway level if you are driving faster than
25 mph (40 km/h).
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Highway level
!  Make sure that there is enough ground
clearance when the vehicle is being
lowered. It could otherwise hit the ground,
damaging the underbody.XMake sure that the doors are closed.XStart the engine.
If indicator lamp  ; is lit:
XPress button  :.
Indicator lamp  ; flashes. The vehicle is
lowered to highway level.
While the adjustment is taking place, a
message appears in the multifunction
display, e.g.:
If you press the  V, U , *  or &
button on the multifunction steering wheel,
the message will disappear.
Once highway level has been reached,
indicator lamp  ; goes out. A message
appears in the multifunction display for
approximately five seconds, e.g.:
The vehicle level is automatically raised from
high-speed level to highway level if the speed
drops below 40 mph (64 km/h). The vehicle
level is automatically set to highway level if
you are driving faster than 25 mph
(40 km/h).
4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are
permanently driven. Together with ESP ®
 and
4ETS , it improves the traction of your vehicle
whenever a drive wheel spins due to
insufficient grip.
GWarning!
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
!  Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
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From the:
R sixth segment onwards, you will hear an
intermittent warning tone for
approximately two seconds.
R seventh segment onwards, you will hear a
warning tone for approximately two
seconds. This indicates that you have now
reached the minimum distance.
Deactivating/activating PARKTRONIC:To deactivate/activate PARKTRONIC;Indicator lamp
If indicator lamp  ; lights up, PARKTRONIC is
deactivated.
Towing a trailer
PARKTRONIC is deactivated for the rear area
when you establish an electrical connection
between your vehicle and a trailer.
!  Remove the detachable ball coupling if
the trailer tow hitch is not required.
PARKTRONIC measures the minimum
detection range to an obstacle from the
bumper, not the ball coupling.
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