tow MERCEDES-BENZ R-Class 2011 W251 User Guide

Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
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Exterior viewFunctionPage:TailgateVehicle tool kit294;Rear window defroster143=Lights121?Fuel filler flap160AExterior mirrors112BSliding sunroof91CDefrosting the windshield142Cleaning the windows286FunctionPageDWindshield wipers126EOpening the hood278Engine oil279Coolant281FTowing313GTires and wheels320Flat tire29626Exterior viewAt a glance
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Center consoleFunctionPage:COMAND APS; see
separate operating
instructions;Seat heating108=Seat ventilation108?Level control183ASelects the drive program158BIndicator lamp
42 (USA only)
42
Indicator lamp
42 (Canada
only)
48
CHazard warning lamps119FunctionPageDATA indicator lamp71EPARKTRONIC158FESP ®68GSelects ADS settings183HStowage compartment246IStowage tray246JStowage compartment246KCup holder260LStowage compartment246Ashtray263Cigarette lighter264Center console31At a glanceBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 31

on and off in the on-board computer
( Y page 209).
Seat belt outlet height adjustment
You can adjust the seat belt height on the
driver's seat and the front-passenger seat.
Adjust the belt to a height that allows the
upper part of the seat belt to be routed across
the center of your shoulder.
XTo raise: slide the belt sash guide upwards.
The belt sash guide engages in various
positions.XTo lower: press and hold belt sash guide
release :.XSlide the belt sash guide downwards.XRelease belt sash guide release : and
make sure that the belt sash guide has
engaged.
Releasing seat belts
XPress release button ? (Y page 55) and
guide belt tongue ; back towards belt
sash guide :.
!
Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt.
Damaged seat belts can no longer fulfill
their protective function and must be
replaced. Consult an authorized Mercedes-
Benz Center.
Belt warning for driver and front
passenger
Regardless of whether the driver's and front-
passenger seat belts have already been
fastened, the 7 seat belt warning lamp
lights up for six seconds each time the engine
is started. It then goes out once the driver and
the front passenger have fastened their seat
belts.
If the driver's seat belt is not fastened after
the engine is started, an additional warning
tone will sound. The warning tone goes out
after approximately six seconds or once the
driver's seat belt is fastened.
If after six seconds the driver or front-
passenger have not fastened their seat belts
and the doors are closed:
R the 7 seat belt warning lamp remains
illuminated as long as either the driver's or
front-passenger seat belt is not fastened.
R if the vehicle speed once exceeds 15 mph
(25 km/h), the 7 seat belt warning
lamp lights up. Additionally, a warning tone
will sound with increasing intensity for a
maximum of 60 seconds or until the
driver's and front-passenger seat belt are
fastened.
If the driver/front passenger unfasten their
seat belt while the vehicle is in motion, the
7 seat belt warning lamp lights up and a
warning tone sounds again.
The warning tone ceases even if the driver or
front passenger have still not fastened their
seat belt after 60 seconds. The 7 seat belt
warning lamp stops flashing but continues to
be illuminated.
After the vehicle has come to a standstill, the
warning tone is reactivated and the 7 seat
belt warning lamp flashes again if the vehicle
speed has exceeded 15 mph (25 km/h).
The 7 seat belt warning lamp only goes
out if:
R both the driver and the front passenger
have fastened their seat belts
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or
R the vehicle is stationary and a door is open
i For more information on the 7 seat
belt warning lamp, see "Indicator and
warning lamps in the instrument cluster,
seat belt" ( Y page 237).
Emergency Tensioning Devices and
seat belt force limiters
The seat belts for the following seats are
equipped with ETDs and belt force limiters:
R driver's and front-passenger seat
R the outer seats in the second row
R the seats in the third row
! If the front-passenger seat is not
occupied, do not engage the seat belt
tongue in the buckle on the front-
passenger seat. Otherwise, the Emergency
Tensioning Device could be triggered in the
event of an accident.
The belt tensioners tighten the seat belts in
an accident, pulling them close against the
body.
ETDs do not correct incorrect seat positions
or incorrectly fastened seat belts.
ETDs do not pull vehicle occupants back
towards the backrest.
Seat belt force limiters, when activated, are
employed to help reduce the force exerted by
the seat belts on occupants during a crash.
The front belt force limiters are synchronized
with the front air bags, which take on a part
of the deceleration force. Thus, the force
exerted on the occupant is distributed over a
greater area.
The belt tensioners can only be activated
when:
R the ignition is switched on
R the restraint systems are operational; see
"SRS warning lamp" ( Y page 36)
R
the belt tongue is engaged in the buckle on
each of the three-point seat belts in the
front
R the front-passenger seat is occupied and
the belt tongue is engaged in the buckle on
the front-passenger side.
The ETDs on the outside seats in the second
row and on the seats in the third row are
triggered independently of the lock status of
the seat belts.
The ETDs are triggered depending on the type
and severity of an accident:
R in the event of a head-on or rear-end
collision if the vehicle decelerates or
accelerates rapidly in a longitudinal
direction during the initial stages of the
impact
R in the event of a side impact if the vehicle
is subjected to high lateral acceleration/
deceleration.
R in certain situations if the vehicle overturns
and the system determines that it can
provide additional protection.
If the air bags are deployed, you will hear a
bang and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The + SRS warning lamp
lights up.GWarning
Pyrotechnic ETDs that were activated must be
replaced.
For your safety, when disposing of the
pyrotechnic ETDs always follow our safety
instructions. These instructions are available
from any authorized Mercedes-Benz Center.
The PRE-SAFE ®
system is equipped with
electrically resettable seat belt tensioners
that do not need replacing after deployment.
58Occupant safetySafety
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Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked, unless the child-
proof locks have been activated (Y page 66).
Open the door only when the traffic
conditions permit.
If the vehicle has been opened with the
SmartKey or KEYLESS-GO key, opening from
inside triggers the anti-theft alarm system.
Switch off the alarm ( Y page 71).XPull door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and can be
opened.
Centrally locking and unlocking the
vehicle from the inside
The locking or unlocking buttons of the
central locking do not lock or unlock the fuel
filler flap.
The buttons are located on both front doors.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked with the SmartKey or KEYLESS-GO.
i It is only possible to lock the vehicle
centrally if the front-passenger door is
closed.
XTo unlock: press button :.XTo lock: press button ;.
The vehicle locks when all the doors and
the tailgate are closed.
You can open a locked front door from inside
the vehicle. Only open the door if traffic
conditions allow you to do so.
If the vehicle has previously been locked with
the central locking button:
R and the KEYLESS-GO key is restored to the
factory settings, the entire vehicle is
unlocked if a front door is opened from
inside the vehicle.
R and the KEYLESS-GO key is set to individual
settings, only the front door which is
opened from inside the vehicle is unlocked.
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it does
not unlock if you use the unlocking button of
the central locking.
Automatic locking
i The vehicle locks automatically when the
ignition is switched on and the wheels of
the vehicle are moving at a speed of more
than 9 mph(15 km/h). You may therefore
lock yourself out if the vehicle is being
pushed, towed, or located on a test rig.
You can switch off the automatic locking
function via the on-board computer
( Y page 208).
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Setting the seat fore-and-aft position
(outer seats in the 2nd row)XPull lever : in the direction of the arrow to
the pressure point and hold it in this
position.XSlide the seat forwards or backwards to the
desired position.XRelease lever :.
The seat engages audibly.
Adjusting the backrest angle
Outer seats, 2nd row
3rd row of seats
XPull lever : in the direction of the arrow to
the pressure point and hold it in this
position.XPress your back lightly against the backrest
to tilt it towards the rear.
or
XRelieve the pressure on the backrest to
allow it to fold forwards.XRelease lever : once the backrest is in the
desired position.XLean back firmly against the backrest to
ensure that it is engaged.
Adjusting the armrest (2nd row of
seats)
6-seat vehicles
You can fold the armrests in the 2nd row of
seats up, e.g. when loading the vehicle, and
adjust their height.
XTo fold up: fold the armrest up until it
engages in the vertical position.XTo adjust the height: gently push the
engaged armrest backwards to release it.XFirst fold the armrest all the way down to
its lowest position and then back up to the
desired position until it engages.
i If you want to lower the armrest, you must
first fold it up. Then adjust the height as
described above.
7-seat vehicles
The backrest of the center seat in the 2nd row
can be used as an armrest.
GWarning
The folded second-row middle seat is
intended to serve as an armrest only. Do not
fold the second-row middle seat and allow
occupants to use the folded second-row
middle seat as a footrest while driving. All
vehicle occupants must keep both feet on the
floor in front of their seat. Otherwise,
occupants could slide under the seat belt in a
collision. If occupants slide under it, the belt
104SeatsSeats, steering wheel and mirrors
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Vehicle equipment ............................148
Notes on breaking-in a new vehicle 148
Driving ............................................... 148
Automatic transmission ...................155
Refueling ............................................ 160
Parking ............................................... 167
Driving tips ........................................ 168
Driving systems ................................ 173
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Engaging park position PXPush the DIRECT SELECT lever in the
direction of the arrow P.
i
Vehicles with a production date as of 18
January 2010: if you open the driver's door
when the vehicle is stationary or if the
speed is very low, the automatic
transmission shifts to park position P
automatically.
! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
Engaging reverse gear R
! Only shift the automatic transmission to
R when the vehicle is stationary.
XPush the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutral N
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.
When the engine is switched off, the
automatic transmission shifts to N
automatically.
Remaining in neutral N
If you wish to keep the automatic
transmission in neutral N, e.g. to wash the
vehicle in a car wash with a towing device,
observe the following:
Using the SmartKey:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R
if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Shifting to transmission position DXPush the DIRECT SELECT lever down past
the first point of resistance.
Transmission position display
The current transmission position is shown in
the multifunction display.
:Transmission position
i The arrows in the transmission position
display show how and into which
transmission positions you can change
using the DIRECT SELECT lever.
156Automatic transmissionDriving and parking
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Transmission positionsBPark position
Do not shift the transmission into
position P unless the vehicle is
stationary. The parking lock should
not be used as a brake when
parking. In addition to engaging the
parking lock, you must always
apply the parking brake to secure
the vehicle.
In the event of a fault in the vehicle
electronics, the transmission can
be locked in position P.
Have the vehicle electronics
checked immediately at a qualified
specialist workshop, e.g. an
authorized Mercedes-Benz Center.CReverse
Only shift the transmission to R
when the vehicle is stationary.ANeutral
Do not shift the transmission to N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Driving in neutral N can
damage the drive train.7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.Gearshifting
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program
E/S (Y page 158)
R the position of the accelerator pedal
R the road speed
Driving tips
Kickdown
Use kickdown for maximum acceleration.
XVehicles for USA: fully depress the
accelerator pedal.
The transmission shifts to a lower gear
depending on the engine speed.XVehicles for Canada: depress the
accelerator pedal beyond the pressure
point.
The transmission shifts to a lower gear
depending on the engine speed.
Rocking the vehicle free
Rocking the vehicle free by repeatedly
shifting back and forth between transmission
positions D and R can help to free a vehicle
that has become stuck in mud or snow. The
engine management system of the vehicle
limits shifting back and forth between
transmission positions D and R to a maximum
speed of 5 mph (9 km/h). To shift back and
forth between transmission positions D and
R , move the selector lever up and down
beyond the pressure point.
Working on the vehicle
GWarning
When working on the vehicle, engage the
parking brake and shift the automatic
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