keyless MERCEDES-BENZ R-Class 2011 W251 Owner's Guide

Refueling
Fuel filler flap
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or using KEYLESS-
GO.
The position of the fuel filler flap is to the rear
on the right. The position of the fuel filler cap
is displayed in the instrument cluster 8.
The arrow next to the filling pump indicates
the side of the vehicle.
:To open the fuel filler flap;To insert the fuel filler cap=Fuel type?Tire pressure table
Opening
XSwitch off the engine.
i When the engine is running and the fuel
filler flap is open, the yellow reserve fuel
warning lamp and the ! (USA only)
or ; (Canada only) engine diagnostics
warning lamp may light up.
For further information on warning and
indicator lamps in the instrument cluster,
see ( Y page 242).
XRemove the SmartKey from the ignition
lock.
KEYLESS-GO: the driver's door is open.
This returns the ignition to position 0,
which corresponds to the SmartKey beingremoved. The driver's door can be closed
again.XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.XOpen the fuel filler flap.XTurn the fuel filler cap counter-clockwise
and remove it.XInsert the fuel filler cap into the holder
bracket on the inside of filler flap ;.XCompletely insert the filler neck of the fuel
pump nozzle into the tank and refuel.XOnly fill the tank until the pump nozzle
switches off.
! Overfilling the fuel tank could damage the
fuel system.
Closing
XReplace the fuel filler cap and turn it
clockwise. The fuel filler cap audibly
engages.
i Close the fuel filler flap before locking the
vehicle. A locking pin otherwise prevents
the fuel filler flap from closing after the
vehicle has been locked.
XClose the fuel filler flap.
Emergency fuel filler flap release
GWarning!
Avoid contact with the vehicle walls as they
may contain sharp edges. Otherwise, you
could injure yourself while releasing the fuel
filler flap.
The emergency release is located behind the
side trim panel in the cargo compartment.
XOpen the tailgate.XOpen the right-hand side trim panel
( Y page 125).162RefuelingDriving and parking
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XInsert AdBlue®
cap : as shown and turn
it clockwise as far as it will go.XStow wheel bolt wrench ; and ratchet ring
spanner = again.XFold the load compartment floor down.XClose the tailgate.XDrive at a speed above 10 mph (16 km/h).
The Check Additive – See
Operator's Manual disappears after
approximately one minute.
i If the Check Additive – See
Operator's Manual is still displayed in
the multifunction display, top up with
another bottle of AdBlue ®
.
i Then, have the AdBlue ®
supply checked
and filled completely if necessary.
Mercedes-Benz recommends that you use
a qualified specialist workshop such as an
authorized Mercedes-Benz Center for this
purpose.
Parking
Important safety guidelines
GWarning!
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
Vehicle movement may result in serious
personal injury or damage to the vehicle or
vehicle drivetrain. Therefore, always do the
following before turning off the engine and
leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the parking brake.
R Shift the automatic transmission into park
position P.
R Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
R Take the SmartKey with you and lock the
vehicle when leaving.
Parking brake
GWarning
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle's
brake lights do not light up when the parking
brake is engaged.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P , either of which could result in an accident
and/or serious personal injury.
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Display messagesPossible causes/consequences and M SolutionsOnly shift to P
when vehicle is at
a standstillThe vehicle is moving.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XShift the transmission to position P.EGRisk of accident
The hood or the tailgate is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood or tailgate.You have attempted to lock the vehicle with KEYLESS-GO while
the tailgate or door is open.XClose all doors and/or the tailgate.;At least one door is open. XClose all doors.D
Power Steering
Malfunction See
Operator's ManualGRisk of accident
The power steering assistance is faulty. You will need to use more
force to steer.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.No ServiceYour vehicle is outside the network provider transmitter/receiver
range. XWait until the mobile phone operational readiness symbol
appears in the multifunction display.~
Bluetooth ReadyThe Bluetooth ®
connection between your mobile phone and
COMAND is not activated.XIf desired, activate the Bluetooth ®
connection between the
mobile phone and COMAND (see the separate operating
instructions).¥
Top Up Washer FluidThe washer fluid level has dropped to approximately ⅓ of the total
reservoir capacity.XAdd washer fluid ( Y page 281).234Display messagesOn-board computer and displays
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SmartKeyDisplay messagesPossible causes/consequences and M Solutions+
Please replace keyThe SmartKey needs to be replaced. XVisit a qualified specialist workshop.+
Remove keyThe SmartKey is in the ignition lock.XRemove the SmartKey.+
Don't Forget Your
KeyThe display message is shown for a maximum of 60 seconds and
is only a reminder.
You are opening the driver's door with the engine switched off.
The SmartKey is not in the ignition lock.XTake the SmartKey with you when you leave the vehicle.+
Key Does Not
Belong To VehicleYou have put the wrong key in the ignition lock.XUse the correct key.+
Change Key
BatteriesThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 77).+
Key Not Detected
(red display message)The KEYLESS-GO key is not in the vehicle.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XLocate the KEYLESS-GO key.The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XOperate the vehicle with the SmartKey in the ignition lock if
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Display messagesPossible causes/consequences and M Solutions+
Key Not Detected
(white display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
XChange the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.XOperate the vehicle with the key in the ignition lock if necessary.+
Key Detected In
VehicleThe KEYLESS-GO key has been detected inside the vehicle during
locking.XRemove the KEYLESS-GO key from the vehicle.+
Pull starting
button out then
insert keyThe KEYLESS-GO key can continuously not be detected.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.
Warning and indicator lamps in the instrument cluster
Apply the brakes.
ProblemPossible causes/consequences and M Solutions$ (USA only)
J (Canada only)
The red brake system
warning lamp comes on
while the vehicle is
moving. A warning tone
also sounds.You are driving with the parking brake engaged.XRelease the parking brake.
The warning lamp goes out and the warning tone ceases.$ (USA only)
J (Canada only)
The red brake system
warning lamp comes on
while the engine is
running. A warning tone
also sounds.GRisk of accident
There is insufficient brake fluid in the fluid reservoir.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop immediately.XObserve the additional display messages in the multifunction
display.
Do not add brake fluid. This will not rectify the malfunction.
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Engine compartment
Hood
Opening the hood
GWarning
Do not pull the release lever while the vehicle
is in motion. Otherwise, the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
GWarning!
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature display to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away from the vehicle. Wait until the engine
has cooled. If necessary, call the fire
department.
GWarning
There is a risk of injury if the hood is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Operator's
Manual and observe the relevant safety notes.
GWarning
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or may even
restart after the engine has been turned off.
Stay clear of fan blades.
GWarning!
Vehicles with gasoline engine:
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system
R with the engine running
R while starting the engine
R when the ignition is switched on and the
engine is turned manually
GWarning!
Vehicles with diesel engine:
The engine is equipped with a high-voltage
electronic control unit for the injection
system. Because of the high voltage it is
dangerous to touch any components of the
injection system (injectors, electrical wires)
R with the engine running
R while starting the engine
R when the ignition is switched on
XMake sure that the windshield wipers are
switched off.GWarning
The windshield wipers and wiper linkage
could be set in motion.
When the hood is open, you or others could
be injured by the wiper linkage.
Make sure that the windshield wipers are
switched off. Remove the SmartKey or make
sure that no ignition position has been
selected with KEYLESS-GO. All indicator
lamps must be off in the instrument cluster.
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Further information on engine oil
( Y page 354).XReplace cap : on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely.
Checking and adding other service
products
Checking the coolant level
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
XTurn the SmartKey to position
2 (Y page 149) in the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice ( Y page 149).XCheck the coolant temperature gauge in
the multifunction display.
The coolant temperature must be below
158 ‡ (70 †).GWarning
In order to avoid any potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant reservoir contains hot fluid and is
under pressure.
R using a rag, slowly turn the cap
approximately 1
/ 2 turn to relieve excess
pressure. If opened immediately, scalding
hot fluid and steam will be blown out under
pressure.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts.XSlowly turn cap : half a turn counter-
clockwise and allow excess pressure to
escape.XTurn cap : further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant is approximately 0.6 in
(1.5 cm) higher when warm, there is
enough coolant in coolant expansion
tank ;.XIf necessary, add coolant which has been
tested and approved by Mercedes-Benz.XReplace cap : and turn it clockwise as far
as it will go.
For further information on coolant, see
( Y page 355).
Windshield washer system/headlamp
cleaning system
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
GWarning
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
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Rsolvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. Generally, park the
vehicle at operating temperature after
cleaning.
Exterior care
Automatic car wash
GWarning!
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried.
You can wash the vehicle in an automatic car
wash from the very start.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position P automatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:XMake sure the vehicle is stationary and the
ignition is switched off.XTurn the SmartKey to position
2 (Y page 149) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.XSwitch off the ignition and leave the
SmartKey in the ignition lock.
! Make sure that the side windows are
completely closed, that the ventilation/
heating is switched off and that the
windshield wiper switch is set to 0.
Otherwise, the rain/light sensor could be
activated, triggering unintended wiper
movements. This can cause damage to the
vehicle.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
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to painted surfaces. You could otherwise
damage the paintwork.
If water no longer forms "beads" on the
painted surface, paint care products should
be used that have been approved and
recommended by Mercedes-Benz. This is the
case approximately every three to five
months, depending on climatic conditions
and the care product used.
If dirt has entered the paint surface or the
paintwork has become dull, a paint cleaner
should be used that has been approved and
recommended by Mercedes-Benz.
Never use such care products in direct
sunlight or on a hot hood.XUse a suitable touch-up stick, e.g. MB
Touch Up stick, for quick, temporary repair
of damaged paintwork.
Cleaning the windows
GWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
XClean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not use hard objects to clean the insides
of the windows, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Under certain circumstances,
deposits such as leaves, petals and pollen
may prevent water from draining away,
leading to corrosion damage.
Cleaning the wiper bladesGWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
XFold the wiper arms away from the
windshield.XCarefully clean the wiper blades with a
damp cloth.XFold the windshield wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleaning the headlamps
XClean the plastic lamp lenses on the
headlamps using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.
! Only use cleaning agents or cleaning
cloths which are suitable for plastic
headlamp lenses. Unsuitable cleaning
agents or cleaning cloths could scratch or
damage the plastic headlamp lenses.
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XVehicles without KEYLESS-GO: remove
the key from the ignition lock.
XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 149).
XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
XMake sure that no one is near the danger
area whilst a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
XGet out of the vehicle. Pay attention to
traffic conditions when doing so.
XClose the driver's door.
iOnly operate the electric air pump using
the socket in the footwell of the second row
of seats (Y page 265), even if the ignition
is turned off.
An emergency cut-off ensures that the on-
board voltage does not drop too low. If the
on-board voltage is too low, power to the
sockets is automatically cut-off. This
ensures that there is sufficient power to
start the engine.
TIREFIT kit
Using the TIREFIT kit
You can use the TIREFIT kit to seal small
punctures, particularly those in the tire tread.
You can use TIREFIT at outside temperatures
down to -4 ‡ (-20 †).
GWarning
TIREFIT is a limited repair device. TIREFIT
cannot be used for cuts or punctures larger
than approximately 0.16 in (4 mm) and tire
damage caused by driving with extremely low
tire inflation pressure, or on a flat tire, or a
damaged wheel.
Do not drive the vehicle under such
circumstances.
Contact the nearest authorized Mercedes-
Benz Center for assistance or call roadside
assistance.
XDo not remove any foreign objects which
have penetrated the tire, e.g. screws or
nails.
XRemove the TIREFIT kit, the accompanying
"max. 80 km/h" sticker and the electric air
pump from the stowage well underneath
the trunk floor (Y page 294).
XAffix part : of the sticker within the
driver's field of vision.
XAffix part ; of the sticker near the valve
on the wheel with the defective tire.
GWarning!
Take care not to allow the contents of TIREFIT
to come in contact with hair, eyes or clothing.
RIf TIREFIT comes into contact with your
eyes or skin, immediately rinse thoroughly
with clean water.
RChange out of clothing which has come into
contact with TIREFIT immediately.
RIn case of allergic reaction or rash, consult
a physician immediately.
Keep TIREFIT away from children.
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