ESP MERCEDES-BENZ R-Class 2011 W251 Owner's Manual

Symbols
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In this Operator's Manual you will find the
following symbols:GWarning
Warning notices draw your attention to
hazards that endanger your health or life, or
the health or life of others.
! Warning notices draw your attention to
hazards that could cause damage to your
vehicle.
i Practical tips or other information that
could be helpful to you.
XThis symbol indicates instructions
that you must follow.XA number of these symbols
appearing in succession indicates
instructions with several steps.Y pageThis symbol tells you where to look
for further information on a topic.YYThis symbol marks a warning or
procedure which is continued on
the next page.DisplayText in the multifunction display/
COMAND display.BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 2

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2515844082
É2515844082fËÍ
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Center console ..................................... 31
2nd row of seats ............................ 249
Central locking
Automatic locking (on-board
computer) ...................................... 208
SmartKey ......................................... 74
Changing bulbs
Headlamps ..................................... 121
Changing gears .................................. 157
Changing the bulbs Removing/replacing the cover
(front wheel arch) .......................... 123
Changing the programming
SmartKey ......................................... 77
Child-proof locks
Rear doors ....................................... 66
Special seat belt retractor ...............61
Children
In the vehicle ................................... 59
Restraint systems ............................ 59
Child seat
Automatic recognition .....................48
Automatic recognition/air bag
deactivation, self-test ......................50
ISOFIX (LATCH-type child seat
anchors) ........................................... 62
Special seat belt retractor ...............61
Top Tether ....................................... 63
Troubleshooting ............................... 51
Cigarette lighter ................................ 264
Climate control Activating/deactivating .................138
Activating/deactivating air-
recirculation mode .........................143
Controlling automatically ...............140
Cooling with air dehumidification ..139
Defrosting the windshield ..............142
Demisting the windows .................. 143
Dual-zone automatic climate
control ........................................... 133
Important safety information .........132
Indicator lamp ................................ 140
Multi-zone automatic climate
control ........................................... 134
Problems with "cooling with air
dehumidification" ........................... 140
Problems with the rear window
heating .......................................... 143Rear control panel .................135, 138
Refrigerant ..................................... 355
Setting the air distribution .............142
Setting the airflow .........................142
Setting the air vents ......................145
Setting the temperature ................141
Setting the temperature (rear
compartment) ................................ 141
Switching the MONO function on/
off .................................................. 142
Switching the rear window
heating on/off ............................... 143
Switching the residual heat
function on/off .............................. 144
Clock (on-board computer) ............... 206
Cockpit ................................................. 27
Collapsible spare wheel Inflating ......................................... 305
see Emergency spare wheel
Combination switch .......................... 119
Compass ............................................ 276
Calling up ....................................... 276
Consumption statistics (on-board
computer) .......................................... 210
Convenience closing feature .............. 89
Convenience opening feature ............ 89
Coolant (engine) Antifreeze/corrosion inhibitor .......357
Checking the level .........................281
Display message ............................ 224
Notes ............................................. 355
Temperature gauge ........................ 202
Cooling
see Climate control
Crash-responsive emergency
lighting ............................................... 121
Cruise control .................................... 173
Cruise control lever .......................173
Display message ............................ 229
Cup holder ......................................... 260
Center console .............................. 260
second row of seats ....................... 261
third row of seats ........................... 262
Current fuel consumption (on-
board computer) ............................... 211
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Customer Relations Department ....... 22
D
Dashboard see Cockpit
Date (on-board computer) ................ 206
Daytime driving lights Display message ............................ 223
Switching on/off (on-board
computer) ...................................... 206
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 207
Interior lighting (on-board
computer) ...................................... 208
Diesel particle filter .......................... 169
Digital speedometer Displaying ...................................... 202
Setting the unit (on-board
computer) ...................................... 205
DIRECT SELECT lever
see Automatic transmission
Display (cleaning instructions) ........ 287
Display messages Brakes ........................................... 219
Calling up (on-board computer) .....213
Clearing (on-board computer) ........213
Driving systems ............................. 228
Engine ............................................ 224
Lamps ............................................ 224
Safety systems .............................. 214
Service interval display ..................282
Tires ............................................... 230
Vehicle ........................................... 233
Distance recorder ............................. 202
Distance warning function
(vehicles with DISTRONIC) ................. 70
Activating/deactivating (on-
board computer) ............................ 210
Distance warning lamp ..................... 243
DISTRONIC ......................................... 175
Display message ............................ 229
Displays in the multifunction
display ........................................... 180
Driving tips .................................... 181
Setting the specified minimum
distance ......................................... 179
Warning lamp ................................. 243
Door
Automatic locking ............................ 81
Automatic locking (on-board
computer) ...................................... 208
Display message ............................ 234
Emergency locking ........................... 82
Emergency unlocking .......................82
Opening (from inside) ......................81
Door control panel
Overview .......................................... 33
Doors
Important safety notes ....................80
Drinking and driving ......................... 169
Drinks holder see Cup holder
Drive program
Automatic ...................................... 158
Driving abroad ................................... 173
Driving on flooded roads .................. 172
Driving safety system EBD (Electronic Brake force
Distribution) ..................................... 70
ESP ®
(Electronic Stability
Program) .......................................... 68
Important safety information ...........67
Driving safety systems
4ETS (Electronic Traction System) ...69
ABS (Anti-lock Braking System) .......67
BAS (Brake Assist System) ..............68
Distance warning system
(vehicles with DISTRONIC) ...............70
Overview .......................................... 67
Driving systems
Blind Spot Assist ............................ 191
Cruise control ................................ 173
DISTRONIC .................................... 175
Level control .................................. 183
PARKTRONIC ................................. 186
Rear axle level control ...................182
Rear view camera .......................... 189
Driving tips ........................................ 157
DISTRONIC .................................... 181
Downhill gradients .........................170
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Towing a trailer .............................. 193
Wet road surface ........................... 170
Winter ............................................ 172
DVD audio (on-board computer) ...... 203
E
EASY-ENTRY feature ......................... 110
3rd row of seats ............................. 105
Activating/deactivating (on-
board computer) ............................ 209
EASY-EXIT feature ............................. 110
3rd row of seats ............................. 105
Crash-responsive ........................... 111
EBD (Electronic Brake force
Distribution) Display message ............................ 220
Function/notes ................................ 70
Electrical fuses
see Fuses
Electronic Brake-force
Distribution) see EBD
Electronic Stability Program
see ESP ®

Electronic Traction Support
see 4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 162
Vehicle ............................................. 82
Emergency running mode
Automatic transmission .................160
Emergency spare wheel
Storage location ............................ 295
Stowing .......................................... 295
Emergency tensioning device
Function ........................................... 58
Safety guidelines ............................. 37
Emissions purification
Service and warranty information ....19
Engine
Irregular running ............................ 154
Starting problems ..........................154
Starting the engine with the key ....150
Starting with KEYLESS GO .............151
Switching off .................................. 152
Warning lamp (engine
diagnostics) ................................... 242
Engine electronics
Malfunction .................................... 154
Engine emergency stop .................... 317
Engine number .................................. 350
Engine oil Adding ........................................... 280
Checking the oil level ..................... 279
Display message ............................ 226
Lubricant additives ........................355
Notes about oil grades ................... 354
Viscosity ........................................ 355
ESP ®
(Electronic Stability
Program) Activating/deactivating ...................69
Display message ............................ 214
Important safety information ...........68
Trailer stabilization ........................... 70
Warning lamp ................................. 240
Exhaust check ................................... 169
Exhaust tail pipe (cleaning
instructions) ...................................... 287
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 112
Dipping (automatic) .......................113
Folding in/out (automatically) .......112
Folding in/out (electrically) ...........112
Folding in when locking (on-board
computer) ...................................... 209
Out of position ............................... 113
Setting ........................................... 112
Storing settings (memory
function) ........................................ 114
Storing the parking position ..........113
Exterior view ........................................ 26
F
Filling capacity see Technical data
First-aid kit ......................................... 293
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Flat tireChanging a wheel/mounting the
spare wheel ................................... 301
MOExtended run-flat system .........307
Preparing the vehicle .....................296
Raising the vehicle .........................303
TIREFIT kit ...................................... 297
Floormat ............................................. 276
Front fog lamp (display
message) ............................................ 223
Fuel Additives ........................................ 353
Notes ............................................. 352
Premium-grade unleaded gasoline . 352
Refueling ........................................ 160
Specifications ................................ 352
Troubleshooting ............................. 164
Fuel consumption
Current (on-board computer) .........211
Notes ............................................. 168
Fuel filler cap (display message) ..... 227
Fuel filler flap Emergency release ........................162
Opening/closing ............................ 162
Fuel filter (display message) ............ 227
Fuel level Calling up the range (on-board
computer) ...................................... 211
Fuses
Dashboard fuse box .......................316
Engine emergency stop .................317
Fuse allocation chart .....................315
Fuse box in the cargo
compartment ................................. 316
Fuse box in the engine
compartment ................................. 316
Notes ............................................. 315
G
Garage door opener Clearing the memory .....................275
Notes ............................................. 272
Opening/closing the garage door ..275
Programming the remote control ...273
Gear or selector lever (cleaning
guidelines) ......................................... 288
Genuine Mercedes-Benz parts ......... 348
Genuine wood trim and trim strips
(cleaning instructions) ...................... 288
Glove box ........................................... 247
GTW (Gross Trailer Weight)
(definition) ......................................... 341
H
Headlamp cleaning system .............. 119
Adding washer fluid .......................281
Notes ............................................. 357
Headlamp delayed switch-off
see Delayed switch-off, exterior lighting
Headlamp mode (daytime driving)
see Daytime running lamps
Headlamps
Cleaning ......................................... 286
Misting up ...................................... 120
Head restraint
Adjusting (electrically) ...................101
Head restraints
Adjusting (manually) ......................101
Adjusting (rear) .............................. 102
Installing/removing (rear) ..............102
Luxury ............................................ 101
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High beam flasher ............................. 119
Hill start assist .................................. 152
Hood Closing ........................................... 279
Opening ......................................... 278
Hydroplaning ..................................... 171
I
Immobilizer .......................................... 71
Indicator and warning lamps ABS ................................................ 239
Brakes ........................................... 236
DISTRONIC .................................... 243
Engine diagnostics .........................242
ESP ®
.............................................. 240
Fuel tank ........................................ 242
Reserve fuel ................................... 242
Seat belt ........................................ 237
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Trailer towing .................................... 158
Blind Spot Assist ............................ 193
ESP ®
................................................ 70
PARKTRONIC ................................. 188
Transfer case ..................................... 160
Transmission position display ......... 156
Transmission positions .................... 157
Trip computer (on-board
computer) .......................................... 210
Trip odometer Calling up ....................................... 202
Resetting (on-board computer) ......211
Trunk
Automatic opening ..................... 84, 85
Turn signal (display message) ......... 221
Turn signals ....................................... 119
TWR (permissible trailer drawbar
noseweight) (definition) ................... 342
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................82
From inside the vehicle (central
unlocking button) ............................. 81
V
Vanity mirror Sun visor ........................................ 262
Vehicle
Data acquisition ............................... 23
Emergency release ..........................82
Equipment ....................................... 19
Exterior view .................................... 26
Individual settings (on-board
computer) ...................................... 205
Loading .......................................... 330
Lowering ........................................ 306
Maintenance .................................... 20
Parking up ..................................... 168
Raising ........................................... 303
Reporting problems .........................22
Towing away .................................. 313
Transporting .................................. 315
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 349
Vehicle level (display message) ....... 228
Vehicle tool kit .................................. 294
Video (DVD) ........................................ 204
Video DVD (on-board computer) ...... 204
VIN ...................................................... 349
W
Warning and indicator lamps Overview .......................................... 29
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................42
Warranty ............................................ 348
Wheel bolt tightening torque ........... 306
Wheel chock ...................................... 302
Wheels Changing/replacing .......................336
Changing a wheel .......................... 301
Checking ........................................ 321
Cleaning ......................................... 285
Guidelines to be observed .............321
Mounting a wheel .......................... 304
Removing a wheel ..........................304
Tightening torque ........................... 306
Wheel size/tire size .......................343
Window curtain air bag ....................... 41
Windows see Side windows
Windows (cleaning instructions) ..... 286
Windshield Defrosting ...................................... 142
Infrared reflective .......................... 276
Windshield washer fluid (display
message) ............................................ 234
Windshield washer system Adding washer fluid .......................281
Notes ............................................. 357
Windshield wipers
Important safety notes ..................126
Replacing the wiper blades ....127, 128
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Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control System Warranty 2
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
2 Valid only for vehicles with a gasoline engine.Introduction19BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 19

Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236 (TTY:
1-800-424-9153 http://
www.safercar.gov ); go to: ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain additional information
about vehicle safety from:
http://www.safercar.gov .
Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty of
Daimler AG.
Data stored in the vehicle
Information regarding electronic
recording devices
(Including California Code Supplement
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
If your vehicle is equipped with mbrace 3
data
is transmitted in the event of an accident.
This information serves, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in arbitration of disputes that
involve Daimler AG, its subsidiaries or its
sales and service organizations
R as otherwise required or permitted by law
Please observe the mbrace 3
order agreement
regarding further details on data that this
system records and transmits.
3 The system is called TELEAID in Canada.Introduction23BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 23Z

Warning and indicator lampsFunctionPage:Brakes (USA only)236;ESP®240=Distance warning lamp 4243?Turn signal119ATurn signal119BDiesel engine: preglow150CSRS241DLow-beam headlamps117EEngine diagnostics (Canada
only)
242
FEngine diagnostics (USA
only)
242
FunctionPageGHigh-beam headlamps119HReserve fuel242ISeat belt237JBrakes (Canada only)236KTire pressure monitor (USA
only)
243
LABS239MThe lamp lights up briefly,
but has no function.4 On vehicles without DISTRONIC, the lamp lights up briefly but has no function.Instrument cluster29At a glanceBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 29