MERCEDES-BENZ R-Class 2012 W251 Owner's Manual

iYou can store the seat settings using the
memory function ( Y page 112).
Adjusting the head restraints
Adjusting the head restraints manually
Adjusting the head restraint height 8
! The head restraints must only be removed
at a qualified specialist workshop.
Mercedes-Benz recommends that you use
a Mercedes-Benz Center for this purpose.
XIf the head restraint is fully lowered, it is
necessary to press release catch :.XTo raise: pull the head restraint up to the
desired position.XTo lower: press release catch : in the
direction of the arrow and push the head
restraint down to the desired position.
Adjusting the angle of the head restraints
GWARNING
Vehicles with Rear Seat Entertainment
System: When adjusting the head restraint,
make sure your fingers do not become caught
between the head restraint cushion and the
monitor. Failing to do so may lead to injury.
XPush or pull the lower edge of the head
restraint in the direction of the arrow.
Adjusting the head restraint height
electrically 9
XTo adjust the head restraint height:
slide
the switch for head restraint adjustment
( Y page 98) up or down in the direction of
the arrow.
Adjusting luxury head restraints
GWARNING
When folding back the side cushions, never
reach between the side cushion and the
mounting post. You could otherwise be
trapped.
XTo adjust the side bolsters of the head
restraint: push or pull right and/or left-8
For vehicles without memory function only.
9 For vehicles with memory function only.Seats99Seats, steering wheel and mirrorsZ

hand side bolster : into the desired
position.XTo adjust the angle of the head
restraint: push or pull the head restraint in
the direction of arrow ;.
Rear seat head restraints
GWARNING
For safety reasons, always drive with the rear
head restraints in the upright position when
the rear seats are occupied.
Keep the area around head restraints clear of
articles (e.g. clothing) to not obstruct the
folding operation of the head restraints.
GWARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint in such a way that it
is as close to the head as possible and the
center of the head restraint supports the back
of the head at eye level. This will reduce the
potential for injury to the head and neck in the
event of an accident or similar situation.
With a rear seat occupied, make sure to move
the respective head restraint up from the
lowest non-use position and have the
occupant adjust the head restraint properly.
Do not drive the vehicle without the seat head
restraints installed when the rear seats are
occupied. Head restraints are intended to
help reduce injuries during an accident.
Adjusting the head restraint height
(second and third row of seats)
Outer seat head restraints in the second row of
seats
Outer seat head restraints in the third row of seats
XIf the head restraint is fully lowered, it is
necessary to press release catch :.XTo raise: pull the head restraint up to the
desired position.XTo lower: press release catch : and push
the head restraint down until it is in the
desired position.
Removing and installing rear head
restraints
GWARNING
Occupants should only travel sitting on seats
which have the head restraints installed. In
the event of an accident, this reduces the risk
of injury for passengers seated in the rear
compartment.
If you wish to remove the head restraints from
the outer seats in the second row of seats,
100SeatsSeats, steering wheel and mirrors

you must move the respective seat as far
back as possible (Y page 101). Then, fold the
seat backrest forwards.
You can remove the head restraints in the
second row of seats (center seat and outer
seats) and the head restraints in the third row
of seats in the same way.
Removing the head restraints from the outer seats
in the second row of seats
XTo remove: pull the head restraint up to
the stop.XPress release catch : and pull the head
restraint out of the guides.XTo re-install: place the head restraint in
the guides of the backrest.
i For the outer seat head restraints in the
second row of seats, the notches on the
guide rod must be on the left-hand side
when viewed in the direction of travel.
XPush the head restraint down until you hear
it engage in position.
Adjusting the seats in the 2nd and 3rd
rows
Important safety notes
GWARNING
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. This could cause serious or
fatal injuries. The seat backrest and seat belt
provide the best restraint when the wearer is
in a position that is as upright as possible and
the seat belt is properly positioned on the
body.
Your seat belt must be adjusted so that you
can correctly fasten your seat belt.
Never place hands under the seat or near any
moving parts while a seat is being adjusted.
After adjusting the seat, always ensure that
the seat and the backrest are correctly
engaged. The backrest must be in an upright
position.
An outer seat in the second row is only locked
correctly if lock verification indicator : is
folded in and red marking ; is just visible.
If the seat and backrest are not correctly
latched, the seat could move forward and the
backrest could fold down. While braking,
changing direction, or in an accident, you
could slide under the seat belt. The child seat
would no longer be correctly supported or
correctly positioned and would no longer
carry out its intended function. This could
cause serious or fatal injuries.
Seat locking display
Seat locked
When the seat is locked, lock verification
indicator : is folded in and indicator
area ; is barely visible.
Seats101Seats, steering wheel and mirrorsZ

Adjusting seat fore-and-aft adjustment
(outer seats in the 2nd row of seats)XPull lever : in the direction of the arrow to
the pressure point and hold it in this
position.XSlide the seat forwards or backwards to the
desired position.XRelease lever :.
The seat engages audibly.
Adjusting the backrest angle
Outer seats, 2nd row
3rd row of seats
XPull lever : in the direction of the arrow to
the pressure point and hold it in this
position.XPress your back lightly against the backrest
to tilt it towards the rear.
or
XRelieve the pressure on the backrest to
allow it to fold forwards.XRelease lever : once the backrest is in the
desired position.XLean back firmly against the backrest to
ensure that it is engaged.
Adjusting the armrest (2nd row of
seats)
6-seat vehicles
You can fold the armrests in the 2nd row of
seats up, e.g. when loading the vehicle, and
adjust their height.
XTo fold up: fold the armrest up until it
engages in the vertical position.XTo adjust the height: gently push the
engaged armrest backwards to release it.XFirst fold the armrest all the way down to
its lowest position and then back up to the
desired position until it engages.
i If you want to lower the armrest, you must
first fold it up. Then adjust the height as
described above.
7-seat vehicles
The backrest of the center seat in the 2nd row
can be used as an armrest.
GWARNING
The folded second-row middle seat is
intended to serve as an armrest only. Do not
fold the second-row middle seat and allow
occupants to use the folded second-row
middle seat as a footrest while driving. All
vehicle occupants must keep both feet on the
floor in front of their seat. Otherwise,
occupants could slide under the seat belt in a
collision. If occupants slide under it, the belt
102SeatsSeats, steering wheel and mirrors

would apply force at the abdomen or neck.
That could cause serious or even fatal injuries.
Do not fold the second-row middle seat and
allow occupants to use the folded second-row
middle seat as a table while driving. Objects
placed on the folded second-row middle seat
may move freely during braking, vehicle
maneuvers, or an accident and be thrown
around in the vehicle interior. Objects thrown
around in the vehicle interior may cause an
accident and/or serious personal injury.XTo put the backrest into the armrest
position: move the head restraint of the
center seat to the lowest position
( Y page 100).XPull release loop : in the direction of the
arrow and hold it in this position.XFold backrest ; forwards until it is resting
on seat cushion = in the armrest position.
Armrest position
XTo move the backrest to its upright
position: pull release loop : in thedirection of the arrow and hold it in this
position.XFold backrest ; backwards until you hear
it engage.
EASY-ENTRY/EXIT feature (3rd row of
seats)
Important safety notes
GWARNING
To help avoid personal injury, the second-row
seat backrests must be properly locked either
in the upright position or, when using the
expanded cargo volume, in the fully folded
position while the vehicle is in motion.
! Seven-seat vehicles:
Do not use the EASY-ENTRY/EXIT feature
on the left outer seat when the middle seat
in the second row of seats is in the armrest
position. You could otherwise damage the
seats.
! Vehicles with a Rear Seat Entertainment
System:
The screen of the Rear Seat Entertainment
System may be damaged if the head
restraint on the respective outer seat in the
second row of seats is extended
significantly when using the EASY-ENTRY/
EXIT feature.
Move the head restraint to the lowest
position or carefully guide the seat
backrest forwards to prevent damage.
For further information on folding the seats in
the 3rd row forwards, see ( Y page 253), and
for information on enlarging the cargo
compartment (folding the seats of the 2nd
and 3rd rows forwards), see ( Y page 253).
EASY-ENTRY feature
The release handle for the EASY-ENTRY
feature is located on the entry side on the
back of each outer seat in the 2nd row of
seats.
Seats103Seats, steering wheel and mirrorsZ

XPull release handle : in the direction of
the arrow to the pressure point and hold it
in this position.
The backrest folds forwards.XSlide the seat in the 2nd row of seats
forwards to the stop.
Entry position
EASY-EXIT feature
The release loop for the EASY-EXIT feature is
located at the bottom on the back of each
outer seat in the 2nd row of seats.
XPull release loop : in the direction of the
arrow and hold it in this position.
The backrest folds forwards.XSlide the seat in the 2nd row of seats
forwards to the stop.
Exit position
Moving the outer seats in the 2nd row
back to the normal position
GWARNING
When occupants have entered or exited the
vehicle using the easy-entry/exit feature,
before driving off make sure
R the outboard second-row seats are
properly locked
R the seat backrests of the outboard second-
row seats are in an upright position and are
properly locked
An outboard second-row seat is properly
locked only when lock status indicator : is
in hinged position and red marking ; is
barely visible.
If a seat and seat backrest are not properly
locked, the seat could move forward and the
seat backrest could fold. You could slide
under the seat belt during braking, vehicle
maneuvers, or in an accident. If you slide
under it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries.
104SeatsSeats, steering wheel and mirrors

Seat unlocked
When the seat is unlocked, lock verification
indicator : is folded out and indicator
area ; is clearly visible.
XTo lock the seat: fold back the backrest
until you hear it engage.
Seat locked
When the seat is locked, lock verification
indicator : is folded in and indicator
area ; is barely visible.
Adjusting the multicontour seat
You can adjust the contour of the front seats
individually so as to provide optimum support
for your back and sides.
XMake sure that the SmartKey is in position
2 in the ignition lock.XUse switch : to move the thigh cushion
into the desired position.XPress the W or X button to adjust the
contour of the backrest to suit your back.XPress button ? to move the point of
greatest backrest curvature downwards to
the lumbar region and press button = to
move it upwards to the upper back region.XUse button ; to adjust the side bolsters
for optimum lateral support.
Adjusting the four-way lumbar
support
You can adjust the contour of the driver's seat
backrests individually to provide optimum
support for your back.
:To raise the backrest contour;To soften the backrest contour=To lower the backrest contour?To harden the backrest contourSeats105Seats, steering wheel and mirrorsZ

Switching the seat heating on/off
Switching on/off
The three red indicator lamps in the button
indicate the heating level you have selected.
i If the battery voltage is too low, the seat
heating may switch off.
One or more of the indicator lamps in the
seat heating button are flashing.
Driver's and front-passenger seat
Rear seats
The system automatically switches down
from level 3 to level 2 after approximately five
minutes.
The system automatically switches down
from level 2 to level 1 after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired heating level is set.XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat heating
If one or all of the indicator lamps in the seat
heating button are flashing, the seat heating
has switched off automatically. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Once the battery is sufficiently charged, the
seat heating will switch back on
automatically.
Switching the seat ventilation on/off
Switching on/off
The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
i If the battery voltage is too low, the seat
ventilation may switch off.
106SeatsSeats, steering wheel and mirrors

XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature ( Y page 87). The seat
ventilation of the driver's seat
automatically switches to the highest level.
XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat ventilation
If one or all of the indicator lamps in the seat
ventilation button are flashing, the seat
ventilation has switched off automatically.
The vehicle's electrical system voltage is too
low because too many electrical consumers
are switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Once the battery is sufficiently charged, the
seat ventilation will switch back on
automatically.
Steering wheel
Important safety notes
GWARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving, or
driving without the steering wheel adjustment
feature locked could cause the driver to lose
control of the vehicle.
The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
Adjusting the steering wheel
manually:Release handle;To adjust the steering wheel height=To adjust the steering wheel position
(fore-and-aft adjustment)XPull release handle : out completely.
The steering column is unlocked.XAdjust the steering wheel to the desired
position.XPush release handle : in completely until
it engages fully.
The steering column is locked.XCheck if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction.Steering wheel107Seats, steering wheel and mirrorsZ

Adjusting the steering wheel
electrically:To adjust the steering wheel position
(fore-and-aft adjustment);To adjust the steering wheel height
i Other topics:
R EASY-ENTRY/EXIT feature
( Y page 108)
R storing settings ( Y page 112)
Steering wheel heating
Switching on/off
The steering-wheel heating heats the leather
areas of the steering wheel.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on/off: turn the lever in the
direction of arrow : or ;.
Indicator lamp = lights up or goes out.i The steering wheel heating may switch off
temporarily if:
R the temperature of the vehicle interior is
above 86 ‡ (30 †).
R the temperature of the steering wheel is
above 95 ‡ (35 †).
Indicator lamp = remains on.
Vehicles without KEYLESS-GO: when you
remove the key from the ignition lock, the
steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated.
Problems with the steering wheel
heating
If steering wheel heating indicator lamp = is
flashing, the steering wheel heating has
switched off automatically. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Once the battery is sufficiently charged, the
steering wheel heating will switch back on
automatically.
EASY-ENTRY/EXIT system
Important safety notes
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer ( Y page 209).
GWARNING
You must make sure no one can become
trapped or injured by the moving steering
wheel when the easy-entry/exit feature is
activated.
108Steering wheelSeats, steering wheel and mirrors