reset MERCEDES-BENZ R-Class 2012 W251 User Guide

workshop, e.g. an authorized Mercedes-
Benz Center.XRemove resetting tool : from the vehicle
document wallet.XSlide resetting tool : into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.XPush resetting tool : downwards until you
hear the head restraint deployment
mechanism engage.XPull out resetting tool :.XFirmly press the NECK-PRO luxury head
restraint cushion back = until it engages.XRepeat this procedure for the second
NECK-PRO luxury head restraint.XPut resetting tool : back into the vehicle
document wallet.
Seat belts
Important safety notes
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
i For further information on infants and
children traveling in the vehicle and on
infant and child restraint systems, see
"Children in the vehicle" ( Y page 56).
GWARNING
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts.
GWARNING
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries. The seat backrest and
seat belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body.
GWARNING
Never let more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use a seat belt for more than one person at a
time.
GWARNING
Damaged seat belts or seat belts that have
been subjected to stress in an accident must
Occupant safety51SafetyZ

be replaced and their anchoring points must
also be checked.
Only use seat belts which have been approved
by Mercedes-Benz.
Do not make any modifications to the seat
belts. This can lead to unintended activation
of the ETDs or to their failure to activate when
necessary.
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Have all work carried out only by qualified
technicians. Contact an authorized
Mercedes-Benz Center.
Correct use of the seat beltsGWARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly. Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, front-passenger
front air bag, side impact air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags
and ETDs) and side (side impact air bags,
window curtain air bags, and ETDs) impacts
which exceed preset deployment
thresholds and in certain rollovers (window
curtain air bags and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always routed
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.
The twisted seat belt against your body
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always52Occupant safetySafety

Resetting the side windows
You must reset each side window if:
R the battery has been disconnected or has
become discharged.
R the side window opens again slightly after
being closed fully.
R the side window can no longer be fully
opened or closed.XClose all the doors.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPull the corresponding switch on the door
control panel until the side window is
completely closed. ( Y page 86)XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch
on the door control panel until the side
window is completely closed ( Y page 86).XHold the switch for an additional second.XIf the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again.
Problems with the side windows
Problem: a side window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.
XRemove the objects.XClose the side window.
Problem: a side window cannot be closed
and you cannot see the cause.
GWARNING
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when
closing the side windows.
If a side window is obstructed during closing
and reopens again slightly:XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature.GWARNING
Pulling and holding the switch to close the
door window immediately after it had been
blocked two times will cause the door window
to close without the anti-entrapment feature
for as long as you hold the switch.
Sliding sunroof
Important safety notes
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In the following section, the
term "sliding sunroof" refers to both types of
sliding sunroof.
GWARNING
When opening or closing the sliding sunroof,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The sliding sunroof is equipped with
automatic operation and the anti-entrapment
feature. If the movement of the sliding sunroof
is blocked during the closing procedure, the
sliding sunroof will stop and open slightly.
The sliding sunroof operates differently when
the sliding sunroof switch is pressed and held.
See the "Problems with the sliding sunroof"
section for more details.
Sliding sunroof89Opening/closingZ

The opening/closing procedure of the sliding
sunroof can be immediately halted by
releasing the sliding sunroof switch or, if the
sliding sunroof switch was moved past the
resistance point and released, by moving the
sliding sunroof switch in any direction.GWARNING
The sliding sunroof is made out of glass. In the
event of an accident, the glass may shatter.
This may result in an opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly,
as entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Operating the sliding sunroof
Opening and closing
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
lock. This function is available for up to five
minutes or until the driver's or front-
passenger door is opened.
Overhead control panel
:To raise;To open=To close/lowerXTurn the SmartKey to position 1 or 2 in the
ignition lock.XPress or pull the 2 switch in the
corresponding direction.
i If you press the 2 switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
Resetting
Reset the sliding sunroof if it does not move
smoothly, or if the battery has been
disconnected or has become discharged.
XRemove the SmartKey from the ignition
lock or select position 0 (KEYLESS-GO).XRemove the fuse for the sliding sunroof
from the fuse box. To find out where the
fuse is located, refer to the fuse allocation
chart in the vehicle tool kit ( Y page 296).XReinsert the fuse.90Sliding sunroofOpening/closing

XTurn the SmartKey to position 2 in the
ignition lock.XRaise the sliding sunroof fully at the rear
( Y page 90).XKeep the 2 switch pressed for another
second.XMake sure that the sliding sunroof can be
fully opened and closed again (Y page 90).XIf this is not the case, repeat the steps
above again.
! If the sliding sunroof still cannot be
opened or closed fully after resetting,
contact a qualified specialist workshop.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
Overhead control panel
:To raise;To open=To close/lower
The panorama roof with power tilt/sliding
panel can only be operated when the roller
sunblind is open.
XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPush or pull the 2 switch in the
corresponding direction.
i When opening the panorama roof with
power tilt/sliding panel, you can initiate the
automatic opening process. To do so, press
the 2 switch briefly beyond the point of
resistance in the direction of arrow ;. By
pressing again, the automatic opening
process can be stopped.
The automatic opening feature is available
only when the panorama roof with power
tilt/sliding panel is closed.
Operating the panorama roof with
power tilt/sliding panel roller
sunblinds
General notes
The roller sunblinds shield the vehicle interior
from sunlight. The two roller sunblinds can
only be opened and closed together when the
panorama roof with power tilt/sliding panel
is closed.
GWARNING
When extending the roller sunblinds, make
sure no one is in danger of being injured by
the extending procedure. The extending of the
roller sunblinds can be immediately halted by
releasing the switch.
Opening and closing
Overhead control panel
:To open;To open=To closeXTurn the SmartKey to position 1 or 2 in the
ignition lock.XPress or pull the 2 switch in the
corresponding direction.Sliding sunroof91Opening/closingZ

iWhen opening the roller sunblinds, you
can initiate an automatic opening process.
To do so, press the 2 switch briefly
beyond the point of resistance in the
direction of arrow ;. Operate the switch
again to stop the automatic opening
process.
Resetting the panorama roof with
power tilt/sliding panel and the roller
sunblinds
Reset the panorama roof with power tilt/
sliding panel and the roller sunblinds if the
panorama roof with power tilt/sliding panel
or the roller sunblinds do not move smoothly.
The panorama roof with power tilt/sliding
panel and the roller sunblinds must also be
reset if the battery was disconnected or
discharged.
XRemove the SmartKey from the ignition
lock or select position 0 (KEYLESS-GO).XRemove the fuse for the panorama roof
with power tilt/sliding panel from the fuse
box. To find out where the fuse is located,
refer to the fuse allocation chart in the
vehicle tool kit ( Y page 296).XReinsert the fuse.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XClose the roller sunblinds fully
( Y page 91).XKeep the 2 switch pressed for another
second.XOpen the roller sunblinds fully (Y page 91).XKeep the 2 switch pulled for an
additional second.XClose the panorama roof with power tilt/
sliding panel fully ( Y page 91).XKeep the 2 switch pressed for another
second.XMake sure that the panorama roof with
power tilt/sliding panel and the rollersunblinds can be fully opened again
( Y page 91).XIf this is not the case, repeat the steps
above again.
! If the panorama roof with power tilt/
sliding panel and the roller sunblind cannot
be fully opened or closed after resetting,
contact a qualified specialist workshop.
Problems with the sliding sunroof
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In the following section, the
term "sliding sunroof" refers to both types of
sliding sunroof.
Problem: the sunroof cannot be closed
and you cannot see the cause.
GWARNING
You could be severely or even fatally injured
when closing the sliding sunroof with
increased closing force or if the anti-
entrapment feature is deactivated. Make sure
that nobody can become trapped when
closing the sliding sunroof.
If the sliding sunroof is obstructed during
closing and reopens again slightly:
XImmediately after the sliding sunroof
blocks, pull the 2 switch in the
overhead control panel down to the point
of resistance and hold it until the sliding
sunroof is closed.
The sliding sunroof is closed with increased
force.
If the sliding sunroof is obstructed again
during closing and reopens again slightly:
XImmediately after the sliding sunroof
blocks, pull the 2 switch in the
overhead control panel down to the point
of resistance and hold it until the sliding
sunroof is closed.
The sliding sunroof is closed without the
anti-entrapment feature.92Sliding sunroofOpening/closing

Exterior mirrors
Adjusting the exterior mirrorsGWARNING
Exercise care when using the passenger-side
exterior rear view mirror. The mirror surface
is convex (outwardly curved surface for a
wider field of view). Objects in mirror are
closer than they appear. Check your interior
rear view mirror and glance over your
shoulder before changing lanes.
The exterior mirrors are automatically heated
if the rear window defroster is switched on
and the outside temperature is low.
XMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XPress button ; for the right-hand exterior
mirror or button = for the left-hand
exterior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button : as long
as the indicator lamp is lit.XPress adjustment button : up, down, to
the right or to the left until the exterior
mirror is set to a position that provides you
with a good overview of traffic conditions.Folding the exterior mirrors in or out
electricallyXMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XBriefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while the vehicle is
in motion, as they may otherwise vibrate.
i If you are driving faster than
30 mph (47 km/h), you can no longer fold
in the exterior mirrors.
Setting the exterior mirrors
If the battery has been disconnected or
completely discharged, the exterior mirrors
must be reset. The exterior mirrors will
otherwise not fold in when you select the
"Fold in mirrors when locking" function in the
on-board computer ( Y page 209).
XMake sure that the SmartKey is in
position 1 in the ignition lock.XBriefly press button :.
Folding the exterior mirrors in or out
automatically
If the "Fold in mirrors when locking" function
is activated in the on-board computer
( Y page 209):
110MirrorsSeats, steering wheel and mirrors

Rthe exterior mirrors fold in automatically as
soon as you lock the vehicle from the
outside.
R the exterior mirrors fold out again
automatically as soon as you unlock the
vehicle and then open the driver's or front-
passenger door.
i The mirrors do not fold out if they have
been folded in manually.
Exterior mirror out of position
If an exterior mirror has been pushed out of
position, proceed as follows:
XVehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually.XVehicles with electronically folding
mirrors: press the mirror-folding button
( Y page 110) repeatedly until you hear the
mirror engage in position.
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
( Y page 110).
Automatic anti-glare mirrors
GWARNING
If incident light from headlamps is prevented
from striking the sensor in the rear-view
mirror, for instance, by luggage piled too high
in the vehicle, the mirror's automatic anti-
glare function will not operate.
Incident light could then blind you. This may
distract you from the traffic conditions and,
as a result, you may cause an accident.
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti-
glare mode if the ignition is switched on and
incident light from headlamps strikes the
sensor in the rear-view mirror.
The mirrors do not go into anti-glare mode if
reverse gear is engaged or the interior lighting
is switched on.
Parking position for the exterior
mirror on the front-passenger side
Setting and storing the parking position
You can position the front-passenger side
exterior mirror in such a way that you can see
the rear wheel on that side as soon as you
engage reverse gear. You can store this
position.
XMake sure that the vehicle is stationary and
that the SmartKey is in position 2 in the
ignition lock.XPress button ; for the exterior mirror on
the front-passenger side.XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.XUse adjustment button : to adjust the
exterior mirror to a position that allows you
to see the rear wheel and the curb.
The parking position is stored.
i If you shift the transmission to another
position, the exterior mirror on the front-
passenger side returns to the driving
position.
Mirrors111Seats, steering wheel and mirrorsZ

Calling up a stored parking position
settingXTurn the SmartKey to position 2 in the
ignition lock.XAdjust the exterior mirror on the front-
passenger side with the corresponding
button ( Y page 110).XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger
side moves back to its original position:
R as soon as you exceed a speed of 6 mph
(10 km/h)
R about ten seconds after you have
disengaged reverse gear
R if you press button = for the exterior
mirror on the driver's side
Memory functions
Storing settings
With the memory function, you can store up
to three different settings, e.g. for three
different people.
The following settings are stored as a single
memory preset:
R position of the seat, backrest and head
restraint
R driver's side: steering wheel position
R driver's side: position of the exterior
mirrors on the driver's and front-passenger
sides
GWARNING
Do not activate the memory function while
driving. Activating the memory function while
driving could cause the driver to lose control
of the vehicle.
XAdjust the seat ( Y page 98).XOn the driver's side, adjust the steering
wheel (Y page 108) and the exterior mirrors
( Y page 110).XPress memory button M and one of the
storage position buttons 1, 2 or 3 within
three seconds.
The settings are stored in the selected
preset position. A tone sounds when the
settings have been completed.
Calling up a stored setting
XPress and hold the relevant storage
position button 1, 2 or 3 until the seat,
steering wheel and exterior mirrors are in
the stored position.
i The setting procedure is interrupted as
soon as you release the storage position
button.
112Memory functionsSeats, steering wheel and mirrors

XTo switch off the rear fog lamp: press the
light switch in as far as it will go.
The yellow R indicator lamp on the light
switch goes out.XTo switch off the rear fog lamp: press the
light switch in as far as it will go.
The yellow R indicator lamp in the
instrument cluster goes out.
Headlamp cleaning system
The headlamps are cleaned automatically if
the "Wipe with washer fluid" function is
operated ten times while the lights are on and
the engine is running (Y page 124). When you
switch off the ignition, the automatic
headlamp cleaning system is reset and
counting is resumed from 0.
Combination switch
Turn signals
:High-beam headlamps;Right turn signal=High-beam flasher?Left turn signalXTo indicate briefly: press the combination
switch briefly to the pressure point in the
direction of arrow ; or ?.
The corresponding turn signal flashes three
times.XTo indicate: press the combination switch
beyond the pressure point in the direction
of arrow ; or ?.High-beam headlampsXTo switch on the high-beam headlamps:
turn the SmartKey in the ignition lock to
position 2 or start the engine.XTurn the light switch to L.XPress the combination switch beyond the
pressure point in the direction of
arrow :.
The K indicator lamp in the instrument
cluster lights up.XTo switch off the high-beam
headlamps: move the combination switch
back to its normal position.
The K indicator lamp in the instrument
cluster goes out.
High-beam flasher
XTo switch on: turn the SmartKey in the
ignition lock to position 1 or 2 or start the
engine.XPull the combination switch in the direction
of arrow =.
Hazard warning lamps
The hazard warning lamps automatically
switch on if:
R an air bag is deployed.
R the vehicle is slowed down severely from a
speed of over 45 mph (70 km/h) and comes
to a halt.
Exterior lighting117Lights and windshield wipersZ