towing MERCEDES-BENZ R-Class 2012 W251 User Guide

Engaging park position PXPush the DIRECT SELECT lever in the
direction of arrow P.
i
The automatic transmission shifts
automatically into park position P if you
open the driver's door when the vehicle is
stationary or driving at very low speed, and
the transmission is in position D or R.
! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
Engaging reverse gear R
! Only shift the automatic transmission to
R when the vehicle is stationary.
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutral N
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically
switches to N.
Remaining in neutral N
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions:
GWARNING
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
Using the SmartKey:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R engage park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Shifting to transmission position DXWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever down past
the first point of resistance.
Transmission position display
The current transmission position is shown in
the multifunction display.
Automatic transmission151Driving and parkingZ

Driving tips
Kickdown
Use kickdown for maximum acceleration.
XVehicles for USA: fully depress the
accelerator pedal.
The transmission shifts to a lower gear
depending on the engine speed.XVehicles for Canada: depress the
accelerator pedal beyond the pressure
point.
The transmission shifts to a lower gear
depending on the engine speed.
Rocking the vehicle free
Rocking the vehicle free by shifting back and
forth between transmission positions D and
R can help to free a vehicle that has become
stuck in mud or snow. The engine
management system of the vehicle limits
shifting back and forth between transmission
positions D and R to a maximum speed of
5 mph (9 km/h). To shift back and forth
between transmission positions D and R,
move the selector lever up and down beyond
the pressure point.
Working on the vehicle
GWARNING
When working on the vehicle, engage the
parking brake and shift the automatic
transmission into park position P. Otherwise
the vehicle could roll away which could result
in an accident and/or serious personal injury.
Trailer towing
XWhen towing a trailer and driving downhill,
shift to the lower gear if the automatic
transmission constantly shifts between
two gears.XEngaging a lower gear and reducing the
speed reduces the risk of the engine
overheating.Program selector button
General information
The program selector button allows you to
choose between different driving
characteristics.
Program selector button
E EconomyComfortable, economical
drivingS SportSporty driving style
i
For further information on the automatic
drive program, see ( Y page 154).
XPress program selector button :
repeatedly until the letter for the desired
gearshift program appears in the
multifunction display.
Steering wheel paddle shifters
:Left-hand steering wheel paddle shifter;Right-hand steering wheel paddle shifterAutomatic transmission153Driving and parkingZ

If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the
information under "Wheel and tire
combinations" in the "Wheels and tires"
section.
R mount snow chains only in pairs and only
to the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels: if you wish
to install snow chains to steel wheels, make
sure that you remove the respective
wheels' hubcaps first. The hubcaps may
otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 66) when pulling away with
snow chains mounted. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Slippery road surfacesGWARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use cruise
control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:XShift the transmission to position N.
i
For more information on driving with
snow chains, see ( Y page 169).
GWARNING
Make sure that you do not endanger other
road users when you apply the brakes.
Driving systems
Cruise control
Important safety notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
select shift range 1, 2 or 3 in good time. By
doing so, you will make use of the braking
effect of the engine, which relieves the load
on the brake system and prevents the brakes
from overheating and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
set any road speed above 20 mph
(30 km/h).
GWARNING
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle's speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
170Driving systemsDriving and parking

DISTRONIC
Important safety notes
DISTRONIC regulates the speed and
automatically helps you maintain the
distance to the vehicle detected in front. It
brakes automatically in order to avoid
exceeding the set speed.
On long and steep downhill gradients,
especially if the vehicle is laden or towing a
trailer, you must select shift range 1, 2 or 3
in good time. By doing so, you will make use
of the braking effect of the engine, which
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
If a slower-moving vehicle is detected in front,
DISTRONIC causes your vehicle to brake and
maintain the preset distance to the vehicle in
front.
GWARNING
The Distronic requires familiarity with its
operational characteristics. We strongly
recommend that you review the following
information carefully before operating the
system.
GWARNING
When DISTRONIC brakes, the brake pedal is
pulled back (i.e. operated automatically). The
area around the pedal must not be blocked by
obstacles:
R do not place any objects in the footwell.
R ensure that floormats and carpets are fixed
securely. In particular, do not place several
floormats on top of one another.
R do not place your foot under the brake
pedal, as it could become trapped.
Non-compliance could lead you to cause an
accident in which you and/or others could be
seriously injured.
GWARNING
The Distronic is a convenience system. Its
speed adjustment reduction capability is
intended to make cruise control more
effective and usable when traffic speeds vary.
It is not however, intended to, nor does it,
replace the need for extreme care.
The responsibility for the vehicle's speed,
distance to the preceding vehicle and, most
importantly, brake operation to ensure a safe
stopping distance, always remains with the
driver.
The Distronic cannot take street and traffic
conditions into account. Complex driving
situations are not always fully recognized by
the Distronic. This could result in wrong or
missing distance warnings.
If there is no vehicle driving in front of you,
DISTRONIC functions like cruise control at a
speed range between 20 mph (30 km/h) and
120 mph (200 km/h). If a vehicle is driving in
front of you, it functions at a speed range
between 0 mph (0 km/h) and 120 mph
(200 km/h).
Do not use DISTRONIC while driving on roads
with steep gradients.GWARNING
DISTRONIC distance control is not a
substitute for the driver's active involvement.
It does not react to pedestrians or stationary
objects and cannot detect or predict the
road's course and the movements of the
vehicles in front.
DISTRONIC can only brake using 40% of the
vehicle's maximum possible braking force.
The driver must always pay attention to road,
weather and traffic conditions. He must steer,
brake and drive the vehicle so that he
maintains control over it.
High-frequency sources such as toll stations,
velocity measurement systems, etc. may
cause DISTRONIC to malfunction.
GWARNING
The Distronic cannot take road and traffic
conditions into account. Only use the
Distronic if the road, weather and traffic
Driving systems173Driving and parkingZ

Cruise control lever:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate DISTRONIC?To store the current speed or to call up
the last stored speed
Switching on DISTRONIC, storing and
maintaining the current speed
GWARNING
The vehicle can be braked when DISTRONIC
is activated. For this reason, deactivate
DISTRONIC if the vehicle is to be set in motion
by other means (e.g. in a car wash or by
towing).
You can activate DISTRONIC in the following
circumstances:
R if the engine has been started and you have
been driving for up to two minutes
R while driving, except if you brake
R if the parking brake is not applied
R if ESP ®
is activated
R if the transmission is in position D
Activating while driving
When driving at speeds below 20 mph
(30 km/h) , you can only activate DISTRONIC
PLUS if the vehicle in front has been detected
and is shown in the multifunction display. If
the vehicle in front is not shown in the
multifunction display and is no longer being
detected, because it has changed lanes, for
example, DISTRONIC is deactivated and you
hear a warning tone.XBriefly pull the cruise control lever towards
you ? or press it up : or down ; to the
pressure point.
DISTRONIC is activated.XKeep the cruise control lever pressed
up : or down ; until the desired speed
is set.XRemove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i You can use the cruise control lever to set
the stored speed and the thumbwheel on
the cruise control lever to set the specified
minimum distance ( Y page 177).
i If you do not fully release the accelerator
pedal, the DISTRONIC Override message
appears in the multifunction display. The
set distance to a slower-moving vehicle in
front will then not be maintained. You will
be driving at the speed you determine by
the position of the accelerator pedal.
Driving
If there is no vehicle in front, DISTRONIC
operates in the same way as cruise control.
If a slower-moving vehicle is detected in front,
DISTRONIC causes your vehicle to brake and
maintain the preset distance to the vehicle in
front.
If DISTRONIC detects a faster-moving vehicle
in front, it increases the driving speed, but
only up to the desired speed you have stored.
GWARNING
If you depress the brake pedal, DISTRONIC is
deactivated. DISTRONIC will then no longer
brake your vehicle. In such cases, control the
distance from vehicles traveling in front with
the brake alone. You could otherwise cause
an accident and thereby injure yourself and
others. The driver remains fully responsible
Driving systems175Driving and parkingZ

If indicator lamp ; is lit:XPress button :.
Indicator lamp ; flashes. The vehicle is
lowered to highway level.
While the adjustment is taking place, a
message appears in the multifunction
display, e.g.:
If you press the V, U , * or &
button on the multifunction steering wheel,
the message will disappear.
Once highway level has been reached,
indicator lamp ; goes out. A message
appears in the multifunction display for
approximately five seconds, e.g.:
The level is automatically raised from high-
speed level to highway level if the speed falls
below 40 mph (64 km/h). The level is
automatically taken up to highway level if you
drive faster than 25 mph (40 km/h).
4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are
permanently driven. Together with ESP ®
and
4ETS , it improves the traction of your vehicle
whenever a drive wheel spins due to
insufficient grip.
GWARNING
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires ( M+S tires), with snow
chains if necessary.
! When testing the parking brake, operate
the vehicle only briefly (for a maximum of
ten seconds) on a brake test dynamometer.
When doing this, turn the key to position
0 or 1 in the ignition. Failure to do this can
cause damage to the drive train or the
brake system.
! Function or performance tests may only
be performed on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult an
authorized Mercedes-Benz Center
beforehand. You could otherwise damage
the drive train or the brake system.
Driving systems183Driving and parkingZ

Deactivating/activating PARKTRONIC:To deactivate/activate PARKTRONIC;Indicator lamp
If indicator lamp ; lights up, PARKTRONIC is
deactivated.
i PARKTRONIC is automatically activated
when you turn the SmartKey to position 2
in the ignition lock.
Trailer towing
PARKTRONIC is deactivated for the rear area
when you establish an electrical connection
between your vehicle and a trailer.
! Remove the detachable ball coupling if
the trailer tow hitch is not required.
PARKTRONIC measures the minimum
detection range to an obstacle from the
bumper, not the ball coupling.
186Driving systemsDriving and parking

side. When you are passing another vehicle,
the warning is emitted only if the difference
in speed is less than 7 mph (12 km/h).
The yellow indicator lamp goes out if the
reverse gear is engaged. In this event, Blind
Spot Assist is no longer active.
The brightness of the indicator/warning
lamps is adjusted automatically according to
the ambient light.GWARNING
Blind Spot Assist is not active at speeds under
approximately 20 mph (30 km/h). The
indicator lamps in the exterior mirrors are
yellow. Vehicles in the monitoring range are
then not indicated.
Always pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognize dangers in time, cause an accident
and injure yourself and others.
Collision warning
If a vehicle is detected in the monitoring range
of Blind Spot Assist and you switch on the turn
signal, a double warning tone sounds. Red
warning lamp : flashes. If the turn signal
remains on, detected vehicles are indicated
by the flashing of red warning lamp :. There
are no further warning tones.
Switching on Blind Spot Assist
XMake sure that the radar sensor system
( Y page 208) and Blind Spot Assist
( Y page 210) are activated in the on-board
computer.XTurn the SmartKey to position 2 in the
ignition lock.
Warning lamps : light up red in the
exterior mirrors for approximately 1.5
seconds and then turn yellow.
Trailer towing
When you attach a trailer, make sure you have
correctly established the electrical
connection. This can be accomplished by
checking the trailer lighting. In this event,
Blind Spot Assist is deactivated. The indicator
lamp in the exterior mirrors lights up yellow
and the Blind Spot Assist Currently
Unavailable See Operator's Manual
message appears in the multifunction
display.
i You can deactivate the indicator lamps in
the exterior mirrors.
To do so, switch off Blind Spot Assist when:
R the SmartKey is in position 2 in the
ignition lock.
R the engine is not running.
R the electrical connection to the trailer
has been established.
Trailer towing
Notes on towing a trailer
Important safety notes
GWARNING
When towing a trailer, incorrect equipment
and driving style could cause you to lose
control of the vehicle.
Towing incorrectly or not observing this
Operator's Manual could lead to damage to
the vehicle and/or serious injuries. Observe
the following guidelines to ensure safe trailer
towing.
Contact a Mercedes-Benz Center if you need
further explanation of the information
contained in this Operator's Manual.
General information
R Only install an approved trailer coupling on
your vehicle.
Further information on availability and on
installation is available from any authorized
Mercedes-Benz Center.
R The bumpers of your vehicle are not
suitable for installing detachable trailer
couplings.
Trailer towing191Driving and parkingZ

RDo not install hired trailer couplings or
other detachable trailer couplings on the
bumpers of your vehicle.
R To reduce the risk of damage to the ball
coupling, remove it from the ball coupling
recess when not in use.
Coupling up a trailer
GWARNING
Vehicles with AIRMATIC: While you are
coupling or decoupling a trailer, make sure
nobody locks or unlocks the vehicle and/or
opens or closes doors or the tailgate.
The vehicle's level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
switch or the vehicle level control system
when coupling/decoupling the trailer.
Observe the maximum permissible trailer
dimensions (width and length).
Most federal states and all Canadian
provinces require by law:
R safety chains between the towing vehicle
and the trailer. The chains should be cross-
wound under the trailer drawbar. They must
be fastened to the vehicle's trailer
coupling, not to the bumper or the axle.
Allow for enough play in the chains to
facilitate turning tight corners.
R a separate brake system for certain types
of trailer.
R a safety switch for braked trailers. Check
the specific legal requirements applicable
to your federal state.
If the trailer detaches from the towing
vehicle, the safety switch applies the
trailer's brakes.
! Do not connect the trailer's brake system
(if featured) to the hydraulic brake system
of the towing vehicle, as the latter is
equipped with an anti-lock brake system.
Doing so will result in a loss of function of
the brake systems of both the vehicle and
the trailer.
i The vehicle's wiring harness features a
line to the brake indicator lamp.XMake sure that the automatic transmission
is set to position P.XApply the vehicle's parking brake.XStart the engine.XVehicles with the AIRMATIC package:
select highway level and set ADS to
AUTO or COMF .XSwitch off the engine.XClose all doors and the tailgate.XCouple up the trailer.XEstablish all electrical connections.
i
Vehicles with the AIRMATIC package:
with a trailer attached, the vehicle will
always remain at highway level. When
coupling up a trailer, please observe the
following:
R if highway level has not been set
manually, the vehicle will automatically
sink to highway level as soon as it
reaches a speed of 5 mph (8 km/h).
R high-speed level is not available.
These restrictions apply to all accessories
powered through a connection to the trailer
power socket of your vehicle, e.g. a bicycle
carrier.
Towing a trailer
There are numerous legal requirements
concerning the towing of a trailer, e.g. speed
restrictions. Make sure that your vehicle/
trailer combination complies with the local
requirements not only in your area of
residence but also at any location to which
you are traveling. The police and local
authorities can provide reliable information.
192Trailer towingDriving and parking

Please observe the following when towing a
trailer:
R To acquaint yourself with driving with a
trailer and with the resulting changes to
handling, you should practice cornering,
stopping and reversing in a traffic-free
location.
R Before driving, check:
- the trailer tow hitch
- the safety switch for braked trailers
- the safety chains
- the electrical connections
- the lights
- the wheels
R Adjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
R If the trailer features electronically
controlled brakes, pull away the vehicle/
trailer combination carefully, manually
brake using the brake controller, and check
the brakes for correct function.
R Secure any objects on the trailer to prevent
the cargo from slipping when the vehicle is
in motion.
R If you couple up a trailer, regularly check
the cargo for secure fastening and make
sure that the trailer lamps and (if
applicable) the trailer brakes are
functioning correctly.
R Bear in mind that the handling will be less
stable when towing a trailer than when
driving without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly, has a decreased
gradient climbing capability and a longer
braking distance.
It is more susceptible to side winds and
requires more careful steering.
R If possible, avoid abrupt braking. Depress
the brake pedal moderately at first, so that
the trailer can activate its own brakes. Then
increase the pressure on the brake pedal.R If the automatic transmission continues to
shift back and forth between two gears
when driving up or downhill, restrict the
shift range. Select shift range 4, 3, 2, or 1.
A lower gear and lower speed reduce the
risk of engine failure.
R When driving downhill, shift to a lower gear
to utilize the engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases
dramatically while the air-conditioning
system is switched on, switch off the air-
conditioning system.
Coolant heat can additionally be dissipated
by opening the windows and by setting the
blower fan and the interior temperature to
maximum.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination, you will have to travel an
additional distance beyond the vehicle you
are overtaking before returning to the
previous lane.
Decoupling a trailer
GWARNING
Vehicles with AIRMATIC: While you are
coupling or decoupling a trailer, make sure
nobody locks or unlocks the vehicle and/or
opens or closes doors or the tailgate.
The vehicle's level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
switch or the vehicle level control system
when coupling/decoupling the trailer.
XMake sure that the automatic transmission
is set to position P.XApply the vehicle's parking brake.Trailer towing193Driving and parkingZ