ESP inoperative MERCEDES-BENZ R-Class 2012 W251 Owner's Manual

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 24).
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 29).
GWARNING
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWARNING
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
Rmalfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWARNING
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Tachometer
The red band in the tachometer indicates the
engine's overrevving range.
! Do not drive in the overrevving range, as
this could damage the engine.
The fuel supply is interrupted to protect the
engine when the red band is reached.
Outside temperature display
The outside temperature display is in the
multifunction display ( Y page 200).
GWARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
198Displays and operationOn-board computer and displays

Display messagesPossible causes/consequences and M Solutions!÷
Inoperative See
Operator's ManualGRisk of accident
ABS, ESP ®
, BAS, PRE-SAFE ®
, hill start assist and ESP ®
trailer
stabilization are not available due to a malfunction.
The $ (USA only)/ J (Canada only), ÷, å and !
warning lamps in the instrument cluster also light up.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.XVisit a qualified specialist workshop immediately.÷
Unavailable See
Operator's ManualGRisk of accident
ESP ®
, PRE-SAFE ®
and BAS, hill start assist and ESP ®
trailer
stabilization are temporarily not available.
In addition, the ÷ and å warning lamps light up in the
instrument cluster.
The self-diagnosis function might not be complete, for example.
The brake system continues to function normally, but without the
functions listed above.
XCarefully drive on a suitable stretch of road, making slight
steering movements, at a speed above 20 km/h.
If the display message disappears, ESP ®
is available again.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XDrive on carefully.XVisit a qualified specialist workshop.ESP ®
, PRE-SAFE ®
and BAS, hill start assist and ESP ®
trailer
stabilization are temporarily not available.
In addition, the ÷ and å warning lamps light up in the
instrument cluster.
For example, the on-board voltage may be insufficient.
The brake system continues to function normally, but without the
functions listed above.XDrive on carefully.XVisit a qualified specialist workshop immediately.Display messages215On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsIf the display message is shown while the vehicle is in motion and
the ÷ warning lamp flashes, the electronic traction system is
deactivated. Otherwise, the brakes on the drive wheels could
overheat.XLet the brakes cool down until the display message disappears
and the ÷ warning lamp goes out.
The electronic traction system is active again.÷
Inoperative See
Operator's ManualGRisk of accident
ESP ®
, PRE-SAFE ®
and BAS, hill start assist and ESP ®
trailer
stabilization are not available due to a malfunction.
In addition, the ÷ and å warning lamps light up in the
instrument cluster.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.XVisit a qualified specialist workshop immediately.T !
÷
Inoperative See
Operator's ManualGRisk of accident
EBD (electronic brake force distribution), ABS, ESP ®
, BAS,
PRE-SAFE ®
, hill start assist and ESP ®
trailer stabilization are not
available due to a malfunction.
In addition, the ÷, å and ! warning lamps light up in
the instrument cluster and a warning tone sounds.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.XVisit a qualified specialist workshop immediately.#
Brake WearThe brake pads/linings have reached their wear limit.XVisit a qualified specialist workshop.216Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M SolutionsG
Tele Aid
InoperativeUSA only: one or more of the main functions in the mbrace system
are malfunctioning.
Canada only: one or more of the main functions of the TELEAID
system are malfunctioning.XUSA only: have the mbrace system checked at a qualified
specialist workshop.XCanada only: have the TELEAID system checked at a qualified
specialist workshop.PRE-SAFE
Inoperative See
Operator's ManualGRisk of injury
Important functions of PRE-SAFE ®
have failed. All other occupant
safety systems, e.g. air bags, remain available.
XVisit a qualified specialist workshop immediately.+
Restraint Sys.
Malfunction
Service RequiredGRisk of injury
There is a malfunction in the SRS (Supplemental Restraint
System).
XVisit a qualified specialist workshop immediately.GWARNING
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center
immediately to have the system checked. Otherwise the SRS may not be activated when needed
in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and
unnecessarily which could also result in injury.
218Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutionsb
AUTO Light
InoperativeThe light sensor is defective.XVisit a qualified specialist workshop.
USA only:
XSwitch off the daytime running lamps in the on-board computer
( Y page 206).XSwitch the lights on and off using the light switch.b
Switch Off LightsThe lights are still switched on when you leave the vehicle. A
warning tone also sounds.XTurn the light switch to $ or à .
or
XIf the rear fog lamp is switched on: press the light switch in to
the stop.
Engine
Display messagesPossible causes/consequences and M Solutions+
Top Up Coolant See
Operator's ManualThe coolant level is too low.XAdd coolant, observing the warning notes when doing so
( Y page 285).XIf the coolant needs to be refilled more often than usual, have
the engine coolant system checked at a qualified specialist
workshop.GWARNING
Do not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burn
if it comes into contact with hot engine parts. You could be seriously burned.
! The coolant level is too low. Avoid making long journeys with too little coolant in the cooling
system. The engine will otherwise be damaged.
The display messages and the corresponding symbol that indicate that the coolant level is
too low must not be ignored.
Display messages225On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsBlind Spot Assist
Currently
Unavailable, See
Operator's ManualBlind Spot Assist is temporarily inoperative if:
R the sensors are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 9 indicator lamps also light up in the exterior
mirrors.
Blind Spot Assist is operational again and the display message
disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the radar sensor system is back within the operating
temperature range.
If the display message continues to be displayed:XClean the sensors ( Y page 291).XRestart the engine.Blind Spot Assist
InoperativeBlind Spot Assist is defective.
The yellow 9 indicator lamps also light up in the exterior
mirrors.XVisit a qualified specialist workshop.Cruise Control
InoperativeCruise control is defective.XVisit a qualified specialist workshop.Cruise Control
--- MPH A condition for activating cruise control has not been fulfilled.
You attempted to save a speed of less than 20 mph (30 km/h).XIf the situation allows, drive faster than 20 mph ( 30 km/h) and
save the speed.XCheck the activation conditions for cruise control
( Y page 170).DISTRONIC
--- MPH An activation condition for DISTRONIC is not fulfilled.XCheck the activation conditions for DISTRONIC ( Y page 173).DISTRONIC
OverrideDISTRONIC is no longer controlling the speed of the vehicle.XTake your foot off the accelerator pedal.230Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M SolutionsDISTRONIC
InoperativeDISTRONIC is defective or the display has failed.XVisit a qualified specialist workshop.DISTRONIC
Currently
Unavailable See
Operator's ManualDISTRONIC is deactivated and is temporarily inoperative if:
R the DISTRONIC cover in the radiator grill is dirty.
R its function is impaired due to heavy rain, snow or fog.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the radar sensor system has not detected any vehicles or
stationary objects, e.g. traffic signs, for a long time.
R the system is outside the operating temperature range.
DISTRONIC becomes available again and the display message
disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the system is within the operating temperature range.
If the display message continues to be displayed:XClean the DISTRONIC cover in the radiator grill ( Y page 291).XRestart the engine.GWARNING
DISTRONIC cannot take weather conditions into account. Switch off DISTRONIC or do not turn
it on if the sensor is dirty or visibility is diminished as a result of snow, rain or fog. The distance
control may be impaired even before the system is able to detect a dirty sensor. The DISTRONIC
Currently Unavailable See Operator's Manual message will be displayed in the
multifunction display and DISTRONIC will be turned off.
Tires
GWARNING
Do not drive with a flat tire. A flat tire affects the ability to steer or brake the vehicle. You may
lose control of the vehicle. Continued driving with a flat tire will cause excessive heat build-up
and possibly a fire.
GWARNING
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires wear excessively and/or unevenly, adversely affect
handling and fuel economy, and are more likely to fail from being overheated.
Display messages231On-board computer and displaysZ

Do not overinflate tires. Overinflated tires can adversely affect handling and ride comfort, wear
unevenly, increase stopping distance, and result in sudden deflation (blowout) because they are
more likely to become punctured or damaged by road debris, potholes etc.Display messagesPossible causes/consequences and M SolutionsTire Pressure
Check TiresGRisk of accident
The tire pressure loss warning system has detected a significant
loss in pressure.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XCheck the tires and, if necessary, change the wheel
( Y page 346).XCheck the tire pressures and, if necessary, set to the correct
tire pressure.XRestart the tire pressure loss warning system when the tire
pressure is correct ( Y page 329).Check tires,
then restart Run
Flat IndicatorThe tire pressure loss warning system generated a display
message and has not been restarted since.XSet the correct tire pressure in all four tires.XRestart the tire pressure loss warning system ( Y page 329).Run Flat Indicator
InoperativeThe tire pressure loss warning system is defective.XVisit a qualified specialist workshop.Tire pressure
displayed after
driving for a few
minutesThe tire pressure monitor is measuring the tire pressure.XDrive on.
The tire pressures appear in the multifunction display after you
have been driving for a few minutes.Tire Pressure
Monitor
InoperativeThe tire pressure monitor is defective.XVisit a qualified specialist workshop.Tire Pressure
Monitor
Inoperative No
Wheel SensorsThe wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.XMount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes.232Display messagesOn-board computer and displays

Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 31
.
The mbrace system is available if:
R it has been activated and is operational.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
R a service subscription is available.
R the starter battery is sufficiently charged.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system
The mbrace system provides different
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of COMAND.
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 32
.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the º Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the E information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
º Roadside Assistance button or E
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under
888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the E MB Info call button to
register. If any of the steps mentioned is
31 USA only.
32 USA only.270FeaturesStowing and features