tow MERCEDES-BENZ R-CLASS FAMILY TOURER 2013 Owners Manual

Index
....................................................... 4Introduction
......................................... 21 At
ag lance ........................................... 29 Safety
................................................... 39 Opening/closing
................................. 75 Seats, steering wheel and mirrors
....99 Lights and windshield wipers
..........119 Climate control
................................. 133 Driving and parking
..........................147 On-board computer and displays
....199 Stowage and features
......................249 Maintenance and care
......................283 Breakdown assistance
.....................297 Wheels and tires
............................... 311 Technical data
................................... 347 Contents
3

Program selector button
................157
Pulling away ................................... 151
Shift range s................................... 158
Starting the engine ........................151
Steering wheel paddle shifters ......157
Trailer towing ................................. 157
Transmissio nposition display ........155
Transmission positions ..................156
Automatic transmission
emergency mode ............................... 160 B
Backup lamp Changing bulbs .............................. 129
Display message ............................ 223
BAS (Brake Assist System) .................68
Battery (SmartKey) Checking .......................................... 79
Important safety notes ....................79
Replacing ......................................... 80
Battery (vehicle)
Charging ........................................ 303
Display message ............................ 226
Important safety notes ..................301
Jump starting ................................. 304
Overview ........................................ 301
Blin dSpot Assist
Activating/deactivating .................211
Display message ............................ 229
Notes/function .............................. 191
Trailer towing ................................. 193
BlueTEC
Adding DEF .................................... 164
BlueTEC (DEF) .................................... 353
Brake Assist see BAS (Brake Assist System)
Brake fluid
Display message ............................ 218
Notes ............................................. 355
Brake lamps
Display message ............................ 222
Brakes
ABS .................................................. 68
BAS .................................................. 68
Brake fluid (notes) .........................355
Display message ............................ 215
Driving tips .................................... 169Important safety notes
..................169
Maintenance .................................. 170
Parking brake ........................ 167, 171
Warning lamp ................................. 239
Breakdown
see Flat tire
see Towing away
Bulbs
see Changing bulbs C
California Important notice for retail
customers and lessees ....................22
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 296
Car wash ........................................ 290
Display ........................................... 294
Exterior lights ................................ 293
Gea rors electo rlever .................... 295
Interior ........................................... 294
Matte finish ................................... 291
Notes ............................................. 289
Paint .............................................. 291
Plastic trim .................................... 294
Power washer ................................ 291
Roof lining ...................................... 296
Seat bel t........................................ 295
Seat cover ..................................... 295
Sensors ......................................... 293
Steering wheel ............................... 295
Tai lpipes ....................................... 293
Trim pieces .................................... 295
Washing by hand ........................... 290
Wheels ........................................... 292
Windows ........................................ 292
Wiper blades .................................. 292
Wooden trim .................................. 295
Cargo compartment cover
Extending ...................................... .262
Notes/ho wtouse......................... 260 Index
5

Cargo compartment enlargement
Full ................................................ .255
Important safety notes ..................254
Partial ............................................ 255
Cargo compartment floor .................298
Cargo net Attaching ....................................... 263
Important safety information .........262
Cargo tie down rings .........................259
Car keys see SmartKey
Car wash (care) ................................. 290
CD player/CD changer (on-board
computer) .......................................... 204
Center console 2nd row of seats ............................ 253
Lowe rsection .................................. 35
Uppe rsection .................................. 34
Central locking
Automatic locking (on-board
computer) ...................................... 209
Locking/unlocking (SmartKey) ........77
Changing bulbs
High-beam headlamps ...................128
Important safety notes ..................125
License plate lighting .....................130
Low-beam headlamps ....................127
Overview of bul btypes .................. 126
Parking lamps ................................ 128
Removing/replacing the cover
(front wheel arch) .......................... 127
Reversing lamps ............................ 129
Side marker lamps .........................128
Standing lamps (front) ...................128
Turn signals (front) ......................... 128
Child-proof locks
Important safety notes ....................66
Rea rdoors ....................................... 67
Children
In the vehicle ................................... 60
Restraint systems ............................ 60
Specia lseat belt retractor ...............62
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 63
Top Tether ....................................... 64
Cigarette lighter ................................ 268Cleaning
Mirro rturn signal ........................... 293
Trailer tow hitch ............................. 294
Climate control
Automatic climate control (3-
zone) .............................................. 136
Controlling automatically ...............139
Cooling with aird ehumidification..138
Defrosting the windows .................142
Defrosting the windshield ..............142
Dual-zone automatic climate
control ........................................... 135
Important safety notes ..................134
Indicator lamp ................................ 139
Information on using 3-zone
automatic climate control ..............137
Notes on using automatic climate
control ........................................... 135
Overview of systems ......................134
Problems with cooling with air
dehumidification ............................ 139
Problem with the rear window
defroster ........................................ 143
Rea rcontrol panel ......................... 136
Setting the aird istribution.............141
Setting the airflow .........................141
Setting the airv ents...................... 144
Setting the temperature ................140
Switching air-recirculation mode
on/off ............................................ 143
Switching on/off ........................... 137
Switching residual hea ton/off ......143
Switching the MONO function on/
off .................................................. 141
Switching the rear window
defroster on/off ............................ 142
Clock (on-board computer) ...............207
Cockpit Overview .......................................... 30
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 343
see Emergency spare wheel
COMAND
see separate operating instructions
COMAND display
Cleaning ......................................... 294
Combination switch ..........................1236
Index

Displays in the multifunction
displa
y........................................... 180
Driving tips .................................... 181
Important safety notes ..................175
Notes/function .............................. 175
Setting the specified minimum
distance ......................................... 179
Warning lamp ................................. 246
Doors
Automatic locking (on-board
computer) ...................................... 209
Automatic locking (switch) .............. .83
Central locking/unlocking
(SmartKey) ...................................... .77
Control panel ................................... 37
Display message ............................ 235
Emergency locking ........................... 84
Emergency unlocking .......................84
Important safety notes ....................82
Opening (from inside) ......................83
Overview .......................................... 82
Drinking and driving .........................169
Drinks holder see Cuph older
Drive program (automatic) ...............158
Driver's door see Doors
Driving abroad
Mercedes-Benz Service .................289
Symmetrical low bea m.................. 120
Driving lamps
see Daytime running lamps
Driving on flooded roads ..................171
Driving safety system Distance warning function ...............71
Driving safety systems
4ETS (Electronic Traction System) ...69
ABS (Anti-lock Braking System) .......68
BAS (Brake Assist System) ..............68
Electronic brake force distribution ...70
ESP ®
(Electronic Stability
Program) .......................................... 69
Important safety information ...........67
Overview .......................................... 67
Driving system
ADS ............................................... 183
AIRMATIC package ........................183Driving systems
Blind Spot Assist ............................ 191
Cruise control ................................ 173
Display message ............................ 228
DISTRONI C.................................... 175
Level control (vehicle with
AIRMATIC package) .......................183
PARKTRONI C................................. 186
Rea rview camera .......................... 189
Driving tips
Automatic transmission .................157
Brakes ........................................... 169
Break-in period .............................. 148
DISTRONI C.................................... 181
Downhill gradient ........................... 169
Drinking and driving .......................169
Driving abroad ............................... 120
Driving in winter ............................ .172
Driving on flooded road s................ 171
Driving on wet road s...................... 171
Exhaus tcheck ............................... 169
Fuel ................................................ 168
General .......................................... 168
Hydroplaning ................................. 171
Icy road surfaces ........................... 172
Limited braking efficiency on
salted roads. .................................. 170
New brake pads/linings ................170
Snow chains .................................. 315
Symmetrical low beam. .................120
Towing atrailer .............................. 193
Wet road surface ........................... 170
DVD audio
Operating (on-board computer) .....204
DVD video
Operating (on-board computer) .....205 E
EASY-ENTRY feature Activating/deactivating .................210
Function/notes ............................. 113
EASY-EXIT feature
Crash-responsive ........................... 114
Function/notes ............................. 113
Switching on/off ........................... 2108
Index

EBD (electronic brake force
distribution)
Display message ............................ 217
Function/notes ................................ 70
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Emergenc yrelease
Driver's door .................................... 84
Fuel filler fla p................................. 162
Vehicle ............................................. 84
Emergency spare wheel
Important safety notes ..................342
Points to remember .......................342
Storage location ............................ 342
Stowing .......................................... 344
Technical data ............................... 346
Emergency Tensioning Devices
Function .......................................... .59
Safety guidelines. ............................ 42
Emissions control
Service and warranty information ....21
Engine
Check Engine warning lamp ........... 245
Display message ............................ 224
Engine number ............................... 350
Irregularr unning............................ 153
Jump-starting ................................. 304
Starting problems ..........................153
Starting the engine with the
SmartKey ....................................... 151
Starting with KEYLESS-GO .............151
Switching off .................................. 167
Tow-starting (vehicle) ..................... 308
Engine electronics
Problem (malfunction) ...................153
Engine emergency stop ....................310
Engine oil Adding ........................................... 286
Additives ........................................ 354
Checking the oil level ..................... 285
Checking the oil level using the
dipstick .......................................... 286
Display message ............................ 226
Filling capacity ............................... 354
Notes about oil grades ................... 354
Notes on oil level/consumption ....285
Viscosity ........................................ 354ESP
®
(Electronic Stability
Program) 4ETS ................................................ 69
Deactivating/activating ...................69
Display message ............................ 215
Function/notes ................................ 69
Important safety information ...........69
Trailer stabilization ........................... 70
Warning lamp ................................. 241
Exhaus tcheck ................................... 169
Exhaus ttail pipe (cleaning
instructions) ...................................... 293
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 114
Dipping (automatic) .......................115
Folding in/out( automatically).......115
Folding in/out( electrically)...........115
Folding in whenl ocking (on-board
computer) ...................................... 210
Out of position (troubleshooting) ...115
Setting ........................................... 115
Storing settings (memory
function) ........................................ 116
Storing the parking position ..........116 F
Fille rcap
see Fuel filler flap
First-aid kit ......................................... 298
Flat tire MOExtended tires ..........................300
Preparing the vehicle .....................299
Floormat ............................................ .280
Fog lamps Switching on/off ........................... 122
Front fog lamps
Display message ............................ 223
Switching on/off ........................... 122
Fuel
Additives ........................................ 352
Calling up the range .......................212
Consumption statistics ..................211
Displaying the current
consumption .................................. 212
Driving tips .................................... 168 Index
9

On-board computer
Additional functions menu .............211
AIRMATIC/compass menu ............205
Audi omenu ................................... 204
Convenience submenu ..................210
Displaying a service message ........288
Displaying the coolant
temperature ................................... 203
Displaying the outside
temperature ................................... 203
Display messages ..........................214
DISTRONI Cmenu .......................... 180
Factory settings ............................. 206
Important safety notes ..................200
Menu overview .............................. 202
Message memory menu ................. 214
Navigation menu ............................ 205
Operation ....................................... 201
Selecting the language ..................207
Settings menu ............................... 206
Standard display. ........................... 203
Status bar ...................................... 207
Telephone menu ............................ 212
Trip computer menu ......................211
Video DVD operation. ....................205
Opening and closing the side trim
panels ................................................. 129
Operating system see On-board computer
Outside temperature
Calling up (on-board computer) .....203
Outside temperature display ...........201
Overhead control panel ......................36
Override feature Rea rside windows ........................... 67 P
Pain tcode number ............................ 349
Paintwork (cleaning instructions) ...291
Panic alarm .......................................... 40
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 95
Opening/closing the roller
sunblind ........................................... 96
Problem (malfunction) .....................97
Resetting ......................................... 96Panorama sliding sunroof
Important safety notes ....................93
Parking ............................................... 166
Important safety notes ..................166
Parking brake ................................ 167
Position of exterior mirror, front-
passenger side ............................... 116
Rea rview camera .......................... 189
see PARKTRONIC
Parking aid
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 217
Notes/function .............................. 167
Warning lamp ................................. 244
Parking lamps (changing bulbs) ......128
PARKTRONIC Deactivating/activating .................188
Driving system ............................... 186
Function/notes ............................. 186
Important safety notes ..................186
Problem (malfunction) ...................189
Range of the sensors .....................186
Trailer towing ................................. 188
Warning displa y............................. 187
PASSENGE RAIR BAG OFF indicator
lamp ...................................................... 46
Plastic trim (cleaning instructions) .294
Power washers .................................. 291
Power windows see Side windows
PRE-SAFE ®
(anticipatory occupant
protection) Display message ............................ 218
Operation ........................................ .52
Product information ............................21
Program selector button ..................157
Pulling away (automatic
transmission) ..................................... 151 Q
Qualifie dspecialis tworkshop ...........24 Index
13

Spare wheel
Storage location ............................ 342
Stowing .......................................... 344
Specialist workshop ............................ 24
Special seat beltr etractor.................. 62
Speed ,controlling
see Cruise control
Speedometer
Additional speedometer (on-
board computer) ............................ 203
In the Instrument cluster .................31
Segments ...................................... 201
Selecting the unit of
measurement ................................ 206
see Instrument cluster
SRS (Supplemental Restraint
System)
Display message ............................ 218
Introduction ..................................... 41
Warning lamp ................................. 244
Warning lamp (function) ................... 41
Standing lamps
Changing bulbs .............................. 128
Display message ............................ 223
Switching on/off ........................... 121
Starting (engine) ................................ 150
Steering (display message) ..............236
Steering wheel Adjusting (electrically). ..................112
Adjusting (manually). .....................112
Button overview ............................... 33
Buttons (on-board computer) ......... 201
Cleaning ......................................... 295
Important safety notes ..................112
Paddle shifters ............................... 157
Steering wheel heating ..................112
Storing settings (memory
function) ........................................ 116
Steering wheel heating
Problem (malfunction) ...................113
Switching on/off ........................... 112
Steering wheel paddle shifters ........157
Stowage areas ................................... 250
Stowage compartments 3rd row of seats ............................ .253
Armrest (under) ............................. 251
Center air vents (2nd row of
seats) ............................................ .252 Center console
.............................. 252
Center console (2nd row of seats) .252
Cuph olders ................................... 264
Glove box ...................................... .251
Important safety information .........251
Stowage net ................................... 253
Stowage net ....................................... 253
Summer tires ..................................... 314
Sun visor ............................................ 266
Supplement Restraint System see SRS (Supplemental Restraint
System)
Surround lighting (on-board
computer) .......................................... 208
Switching air-recirculation mode
on/off ................................................. 143
Switching off the alarm (ATA) ............72 T
Tachometer ........................................ 201
Tailgate Display message ............................ 235
Important safety notes ....................85
Limiting the opening angle ...............88
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 86
Opening/closing (from outside) .......85
Opening dimensions ......................357
Tail lamps
Display message ............................ 223
see Lights
Tank content
Fuel gauge ....................................... 31
Technical data
Capacities ...................................... 350
Emergency spare wheel .................346
Information .................................... 348
Tires/wheels ................................. 339
Vehicle data ................................... 357
TELEAID
Call priority .................................... 275
Downloading destinations
(COMAND) ..................................... 275
Emergency call .............................. 272
Important safety notes ..................27116
Index

TIN (Tire Identification Number)
(definition
)..................................... 333
Tire bead( definition) ...................... 333
Tire pressure (definition) ................333
Tire pressures (recommended )...... 332
Tire size (data) ............................... 339
Tire size designation, load-bearing
capacity, speed rating .................... 328
Tire tread ....................................... 313
Tire tread (definition) .....................333
Total load limit (definition) .............334
Traction ......................................... 327
Traction (definition) .......................334
Trea dwear ..................................... 327
TWR (permissible trailer drawbar
noseweight) (definition) .................334
Uniform Tire Quality Grading
Standard s...................................... 326
Uniform Tire Quality Grading
Standard s(definition) .................... 332
Unladen weight (definition) ............333
Wea rindicato r(definition) .............334
Whee lrim (definition ).................... 332
see Flat tire
Top Tether ............................................ 64
Towing Important safety guidelines ...........306
Installing the towing eye ................307
Removing the towing eye. ..............307
Towing atrailer
Cleaning the trailer tow hitch ......... 294
Coupling up atrailer ...................... 194
Decoupling atrailer ....................... 196
Driving tips .................................... 193
ESP ®
(Electronic Stability
Program) .......................................... 70
Important safety notes ..................193
Lights displaym essage.................. 221
Power supply ................................. 197
Shift range ..................................... 157
Towing away
With both axles on the ground .......307
Tow-starting
Emergency engine starting ............308
Important safety notes ..................306
Trailer coupling
see Towing atrailer Trailer loads and drawbar
noseweights
...................................... 196
Trailer towing Blind Spot Assist ............................ 193
PARKTRONI C................................. 188
Permissible trailer loads and
drawbarn oseweights ..................... 196
Transfer case ..................................... 160
Transmission see Automatic transmission
Transporting the vehicle ..................308
Trim pieces (cleaning instructions) .295
Trip computer (on-board
computer) .......................................... 211
Trip odometer Calling up ....................................... 203
Resetting (on-board computer) ......212
Trunk
see Tailgate
Turn signals
Changing bulbs (front) ...................128
Display message ............................ 222
Switching on/off ........................... 123
TWR (Tongue Weight Rating)
(definition) ......................................... 334
Type identification plate see Vehicle identification plate U
Unlocking Emergency unlocking .......................84
From inside the vehicle (central
unlocking button) ............................. 83 V
Vanity mirror (in the sun visor) ........267
Vehicle Correct use ...................................... 24
Data acquisition ............................... 25
Display message ............................ 234
Equipment ....................................... 21
Individua lsettings .......................... 206
Limited Warranty ............................. 25
Loading .......................................... 323
Locking (in an emergency) ...............84
Locking (SmartKey) .......................... 77 18
Index

Lowering
........................................ 338
Maintenance .................................... 22
Parking for a long period ................ 168
Pulling away ................................... 151
Raising ........................................... 336
Reporting problems .........................25
Securing from rolling away ............335
Towing away .................................. 306
Transporting .................................. 308
Unlocking (in an emergency) ...........84
Unlocking (SmartKey) ......................77
Vehicle data ................................... 357
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 357
Vehicle dimensions ...........................357
Vehicle emergency locking ................84
Vehicle identification number see VIN
Vehicle identification plate ..............349
Vehicle level (display message) .......228
Vehicle tool kit .................................. 298
Video Operating the DVD ......................... 205
VIN ...................................................... 349W
Warning and indicator lamps ABS ................................................ 239
Brakes ........................................... 239
Check Engine ................................. 245
Distance warning ........................... 246
ESP ®
.............................................. 241
ESP ®
OFF ....................................... 242
Fuel tank ........................................ 245
Overview .......................................... 32
PASSENGER AIR BAG OFF
indicator lamp .................................. 46
Reserve fuel ................................... 245
Seat belt. ....................................... 238
SRS ................................................ 244
Tire pressure monitor ....................247
Warranty ............................................ 348
Washer fluid Display message ............................ 236
Wheel bol ttightening torque ...........338
Wheel chock ...................................... 335Wheels
Changing awheel .......................... 334
Checking ........................................ 313
Cleaning ......................................... 292
Cleaning (warning) .........................335
Emergency spare wheel .................342
Important safety notes ..................312
Interchanging/changing ................334
Mounting anew wheel ................... 338
Mounting awheel .......................... 335
Overview ........................................ 312
Removing awheel .......................... 337
Storing ........................................... 335
Tightening torque ........................... 338
Whee lsize/tir esize ....................... 339
Window curtain air bag ....................... 46
Windows see Side windows
Windshield
Defrosting ...................................... 142
Infrared reflective .......................... 281
Windshiel dwasher fluid
see Windshield washer system
Windshield washer system
Adding washer fluid .......................288
Filling capacity ............................... 356
Notes ............................................. 356
Windshiel dwipers
Problem (malfunction) ...................132
Rea rwindow wiper ........................ 131
Replacing the wiper blades ............131
Switching on/off ........................... 130
Winte rdriving
Slippery roa dsurface s................... 172
Snow chains .................................. 315
Winter operation
General notes ................................ 314
Overview ........................................ 314
Radiator cover ............................... 285
Winter tires
M+S tires ....................................... 314
Wiper blades
Cleaning ......................................... 292
Important safety notes ..................131
Replacing ....................................... 131
Replacing (rea rwindow) ................ 132
Replacing (windshield). ..................131 Index
19

Custome
rService (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacemen tparts may
no tb e readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-BenzC enter or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effec tonother systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems onl
yfunctio nwhen the
engine is running. You should therefore never
turn off the engine while driving. G
WARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Ben zCenter or other
qualified maintenance or repair facility for
further inspection or repairs. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions :1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received, Introduction
23 Z