Smart key MERCEDES-BENZ R350 2008 W251 Manual Online

318 Controls in detail
Useful features
Heated steering wheel*
The steering wheel heating warms up the
leather area of the steering wheel.
The stalk is located on the lower left-hand
side of the steering wheel.
1Switching on
2Switching off
3Indicator lampSwitching on
Switch on the ignition (page 39).
Turn switch at the tip of stalk in the
direction of arrow1.
The steering wheel is heated. Indicator
lamp3 comes on.Switching off
Turn switch at the tip of stalk in the
direction of arrow2.
The heated steering wheel is switched
off. Indicator lamp3 goes out.
For information on the steering wheel, see
“Multifunction steering wheel”
(
page 158).
iThe steering wheel heating is temporarily
suspended while indicator lamp3 remains on
when

the temperature of the vehicle interior is
above 86°F (30°C)

the temperature of the steering wheel is
above 95°F (35°C)
When these conditions do not apply anymore,
steering wheel heating continues.
iIndicator lamp3 flashes or goes out

in case of power surge or undervoltage

in case of a steering wheel heating malfunc-
tion
iThe steering wheel heating switches off
automatically when you remove the SmartKey
from the starter switch or, on vehicles with
KEYLESS-GO*, when you switch off the ignition
(
page 39) and open the driver’s door.

320 Controls in detail
Useful features
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an
authorized Mercedes-Benz Light Truck
Center for information on features avail-
able for your mobile phone of choice.
The cradle is located in the front center
armrest.
Open telephone tray (page 306).
Inserting mobile phone in mobile phone
cradle
Once the mobile phone has been inserted
in the mobile phone cradle, you have to
use the hands-free device to respond
during phone calls.
If applicable, remove the cover for the
external antenna connection from the
back of the mobile phone and store it in
a s a f e p l a c e . B e s u r e t o c o m p l y w i t h t h e
mobile phone’s operating instructions
as well.
Example illustration
1Inserting the mobile phone
2Connector contact
3Mobile phone cradle
Slide the lower end of the mobile phone
into connector contact 2 on
cradle3.
Push the top of the mobile phone in
direction of arrow 1, until the lug on
the mobile phone release button
engages.
The mobile phone is connected to the
network via the external antenna.
The mobile phone is linked to the
hands-free device and the multifunc-
tion steering wheel.
The battery is charged depending on its
charge status and the position of the
SmartKey in the starter switch. The
charge procedure will be indicated in
the mobile phone’s display.
You can place or receive phone calls. You
can control other functions of the mobile
phone via the control system
(
page 187), the Voice Control System*
(see separate operating instructions), or
the COMAND system (see separate oper-
ating instructions). !Do not try to remove the mobile phone along
with the cradle. You could otherwise damage the
mobile phone cradle.

321 Controls in detail
Useful features
Removing mobile phone from mobile
phone cradle
Example illustration
1Release catch for mobile phone
2Mobile phone cradle
Press release catch in direction of
arrow1 and take mobile phone out of
mobile phone cradle2.
Changing mobile phone cradle
If you require a different cradle for your
mobile phone, remove the present cradle
before installing a new one.
Removing an existing mobile phone
cradle
Example illustration
1To release the mobile phone cradle
2To remove the mobile phone cradle
3Mobile phone cradle
Press release button in direction of
arrow1 and take mobile phone
cradle3 out in direction of arrow2.
Installing a different mobile phone
cradle
Example illustration
1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.
Push mobile phone cradle3 forward
until it engages.
iWhen you take the SmartKey or SmartKey
with KEYLESS-GO* out of the starter switch, the
mobile phone remains switched on for approxi-
mately 10 minutes. If you place or receive a call
during this time, the mobile phone switches off
10 minutes after the call has been completed.
iWhen using a flip-style mobile phone, open
flip top before removing from the cradle while
a call is connected. Otherwise, the call will be
disconnected.

328 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle at the time
arranged with the Response Center
and pull the tailgate recessed handle
for a minimum of 20 seconds until the
SOS button is flashing.
The message
Connecting Call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated using
thetbutton on the multifunction steering
wheel or the END button on the COMAND
system headunit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
iThe remote door unlock feature is
available if the relevant cellular phone network is
available.
The SOS button will flash and the message
Connecting Call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the
tailgate recessed handle again.

340 Operation
Driving instructions
Power assistanceBrakes
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.
Warning!G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking
effect. Maintain a safe distance from
vehicles in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an
accident.
!Because the ESP® operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position0 or1 or
KEYLESS-GO* start/stop button in
position0or1) when the vehicle is being towed
with one axle raised.
Active braking action through the ESP
® may
otherwise seriously damage the brake system
which is not covered by the Mercedes-Benz
Limited Warranty
!Vehicles with 4MATIC must not be towed
with one axle raised.
!Vehicles with 4MATIC:
Operational or performance test must only be
conducted on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Light Truck Center. You could
otherwise seriously damage the brake system or
the transfer case which is not covered by the
Mercedes-Benz Limited Warranty.

341 Operation
Driving instructions
To help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only
subjected to moderate loads, you should
occasionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.Refer to the description of the Brake Assist
System (BAS) (
page 101).
Brake pad wear or a leak in the system may
be the reason for low brake fluid level in
the reservoir.
The brake fluid level in the reservoir may
be too low if the brake warning lamp
in the instrument cluster comes on and an
acoustic warning sounds although the
parking brake is released (
page 415).
Observe additional messages in the multi-
function display that may appear
(
page 447).
Have the brake system inspected
immediately. Contact an authorized
Mercedes-Benz Light Truck Center.All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact an authorized
Mercedes-Benz Light Truck Center.
Only install brake pads and brake fluid
recommended by Mercedes-Benz.
!Vehicles with 4MATIC:
Because the ESP® operates automatically, the
engine and ignition must be shut off (SmartKey
in starter switch position0 or1 or KEYLESS-GO*
start/stop button in position0or1) when test-
ing the parking brake on a brake test dynamom-
eter and such testing should be no longer than
10 seconds.
Active braking action through the ESP
® may
otherwise seriously damage the brake system
which is not covered by the Mercedes-Benz
Limited Warranty.
Warning!G
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Warning!G
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that
safe braking is substantially impaired. This
could result in an accident.

343 Operation
Driving instructions
ParkingTires
Warning!G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury or dam-
age to the vehicle drivetrain as a result of
vehicle movement, before turning off the en-
gine and leaving the vehicle always:

Keep right foot on brake pedal.

Firmly depress parking brake pedal.

Shift the automatic transmission to
positionP.

Slowly release brake pedal.

When parked on an incline, turn front
wheel towards the road curb.

Turn the SmartKey in the starter switch
to position0 and remove the SmartKey
from the starter switch, or press the
start/stop button (vehicles with
KEYLESS-GO*).

Take the SmartKey or the SmartKey with
KEYLESS-GO* and lock vehicle when
leaving.
Warning!G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning
flashers, carefully slow down, and drive with
caution to an area which is a safe distance
from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to
the nearest Mercedes-Benz Light Truck
Center or tire dealer for repairs.

352 Operation
At the gas station
Refueling
The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the SmartKey or the SmartKey with
KEYLESS-GO* automatically
locks/unlocks the fuel filler flap.
Turn off the engine

by turning the SmartKey to
position0 (
page 39). Remove the
SmartKey from the starter switch.

by pressing the KEYLESS-GO*
start/stop button (
page 41).
Open the driver’s door (with the
driver’s door open, starter switch is
now in position 0, same as
SmartKey removed from starter
switch).
Warning!G
Gasoline and diesel fuels are highly flamma-
ble and poisonous. They burn violently and
can cause serious personal injury.
Never allow sparks, flame or smoking mate-
rials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and skin or cloth-
ing contact, extinguish all smoking materi-
als.
Direct skin contact with gasoline or diesel
fuels and the inhalation of gasoline or diesel
fuel vapors are damaging to your health.
Warning!G
Do not fill diesel tanks with gasoline. Do not
mix diesel fuel with gasoline. Otherwise the
fuel system and engine could be damaged.
In addition, the vehicle could catch fire.
!Damage resulting from mixing gasoline with
diesel fuel is not covered by the Mercedes-Benz
Limited Warranty.
!Diesel engine: When filling the diesel fuel
tank using fuel containers, place a filling filter, a
suede cloth or a clean flannel cloth as a filter.
Otherwise, particles from the fuel container
could clog the fuel lines and/or the diesel
injection system.
iIn case the central locking system does not
release the fuel filler flap, see “Fuel filler flap”
(
page 475).

404 Operation
Vehicle care
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others
applied later.
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Light Truck Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an
authorized Mercedes-Benz Light Truck
Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months, de-
pending on the climate and washing deter-
gent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of dirt embedding (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).
!Follow the instructions provided by the
power washer manufacturer on maintaining a
distance between the vehicle and the nozzle of
the power washer.
Never use a round nozzle to power-wash tires.
The intense jet of water can result in damage to
the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the
surface. Do not aim directly at electrical parts,
electrical connectors, seals, or other rubber
parts.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close
proximity, i.e. within approximately
3 ft (approximately 1 m), the vehicle could be
inadvertently locked or unlocked.
!Affixing stickers, adhesive tape or similar
materials to painted body components may dam-
age the paintwork.

405 Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment
make sure to protect electrical compo-
nents and connectors from the intrusion of
water and cleaning agents.
Corrosion protection, such as
MB Anticorrosion Wax, should be applied
to the engine compartment after every
engine cleaning. Before applying, all con-
trol linkage bushings and joints should be
lubricated. The poly-V-belt and all pulleys
should be protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.Automatic car wash
You can have your car washed in an auto-
matic car wash from the start. Automatic
car washes without brushes are prefera-
ble.
To protect the filter system, switch the
climate control system (
page 208) or
the automatic climate control system*
(
page 222) to air recirculation mode.
If the vehicle is very dirty, prewash it
before running it through the automatic
car wash.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close
proximity, i.e. within approximately
3 ft (approximately 1 m), the vehicle could be
inadvertently locked or unlocked.
!Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the paint.
!Do not clean your vehicle in an automatic
touchless car wash which uses caustic spray.
Otherwise the caustic spray will damage the
paint or ornamental moldings.
!Make sure that the windshield wiper switch
is set to0 (
page 60). Otherwise, the rain
sensor could activate and cause the wipers to
move unintentionally. This may lead to vehicle
damage.
Due to the width of the vehicle, fold in exterior
rear view mirrors prior to running the vehicle
through an automatic car wash to prevent
damage to the mirrors.