Service E MERCEDES-BENZ R350 2008 W251 Owner's Manual

Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
Your selection of our product is a demon-
stration of your trust in our company
name. Furthermore, it exemplifies your de-
sire to own an automobile that will be as
easy as possible to operate and provide
years of service.
Your Mercedes-Benz represents the ef-
forts of many skilled engineers and crafts-
men. To help assure your driving pleasure,
and also the safety of you and your passen-
gers, we ask you to make a small invest-
ment of time:
Please read this manual carefully,
then return it to your vehicle where it
will be handy for your reference.

Please follow the recommendations
contained in this manual. They are de-
signed to acquaint you with the opera-
tion of your Mercedes-Benz.

Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and oc-
cupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Mercedes-Benz USA, LLC
A DaimlerChrysler Company

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 13
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
Vehicle data recording ......................... 19
Information regarding electronic
recording devices ........................... 19At a glance.......................................... 21
Exterior view ......................................... 22
Cockpit ................................................. 24
Instrument cluster ................................ 26
Multifunction steering wheel ................ 30
Center console ..................................... 31
Upper part ...................................... 31
Lower part ...................................... 32
Overhead control panel ........................ 33
Storage compartments ......................... 34
Door control panel................................ 36Getting started................................... 37
Unlocking ............................................. 38
Unlocking with the SmartKey ......... 38
Unlocking with KEYLESS-GO*......... 39
Starter switch positions .................. 39
Adjusting .............................................. 43
Seats .............................................. 43
Steering wheel ................................ 46
Mirrors ............................................ 48
Driving .................................................. 50
Fastening the seat belts ................. 50
Starting the engine ......................... 53
Parking brake ................................. 56
Driving off ....................................... 56
Switching on headlamps ................. 58
Turn signals .................................... 59
Windshield wipers ........................... 59
Rear window wiper/washer ............ 61
Problems while driving.................... 62
Parking and locking .............................. 64
Parking brake ................................. 65
Switching off headlamps................. 65
Turning off the engine..................... 66
Releasing seat belts........................ 67
Locking ........................................... 67

Contents
Oxidation catalyst
(diesel engine).............................. 349
Emission control .......................... 350
Coolant temperature .................... 350
At the gas station .............................. 352
Refueling ...................................... 352
Check regularly and before a
long trip........................................ 354
Engine compartment ......................... 356
Hood ............................................ 356
Engine oil ..................................... 358
Transmission fluid level ................ 360
Coolant level ................................ 360
Windshield/rear window washer
system and headlamp cleaning
system* ....................................... 362
Tires and wheels ................................ 363
Important guidelines .................... 363
Tire care and maintenance........... 364
Direction of rotation ..................... 365
Loading the vehicle ...................... 366
Recommended tire inflation
pressure ....................................... 371
Checking tire inflation pressure ... 373
Tire labeling.................................. 384
Load identification ....................... 388DOT, Tire Identification Number
(TIN) .............................................. 388
Maximum tire load ........................ 390
Maximum tire inflation pressure ... 390
Uniform Tire Quality Grading
Standards (U.S. vehicles) .............. 391
Tire ply material ............................ 393
Tire and loading terminology......... 393
Rotating tires ................................ 396
Winter driving ..................................... 398
Winter tires ................................... 398
Snow chains.................................. 399
Maintenance....................................... 400
Maintenance service indicator
message ....................................... 400
Calling up the maintenance
service indicator display ............... 402
Resetting the maintenance
service indicator ........................... 402
Vehicle care........................................ 403
Cleaning and care of the vehicle ... 403
Practical hints.................................. 413
What to do if … ................................... 414
Lamps in instrument cluster ......... 414
Lamp in center console ................ 425
Vehicle status messages in the
multifunction display .................... 427
Where will I find ...? ............................ 467
First aid kit.................................... 467
Vehicle tool kit.............................. 467
Spare wheel .................................. 471
Unlocking / locking in an emergency .. 474
Unlocking the vehicle ................... 474
Locking the vehicle ....................... 475
Fuel filler flap ................................ 475
Resetting activated head restraints.... 477
Vehicles without Rear Seat
Entertainment Package................. 477
Vehicles with Rear Seat
Entertainment Package*............... 478
Replacing SmartKey batteries ............ 479
Replacing bulbs .................................. 480
Bulbs............................................. 480
Replacing bulbs for front lamps .... 483
Replacing bulbs for rear lamps ..... 487

Contents
Replacing wiper blades ...................... 489
Front wiper blades ....................... 489
Rear wiper blade .......................... 490
Flat tire .............................................. 492
Preparing the vehicle.................... 492
Mounting the spare wheel ............ 493
Bleeding the fuel system
(diesel engine only) ............................ 502
Battery ............................................... 503
Disconnecting, removing,
reinstalling and reconnecting
the battery.................................... 505
Charging the battery .................... 510
Jump starting ..................................... 511
Towing the vehicle ............................. 513
Installing towing eye bolt.............. 515
Stranded vehicle .......................... 517
Fuses ................................................. 518
Fuse box in engine compartment . 519
Fuse box in cargo compartment ... 519
Fuse box in passenger
compartment................................ 520
Emergency engine shut-down ...... 520
Technical data................................. 521
Parts service ...................................... 522
Warranty coverage............................. 523
Loss of Service and Warranty
Information Booklet ..................... 523
Identification labels ........................... 524
Layout of poly-V-belt drive ................. 526
R 320 CDI 4MATIC ....................... 526
R 350, R 350 4MATIC,
R 550 4MATIC .............................. 526
Engine................................................ 527
Rims and tires.................................... 529
Same size tires ............................. 530
Spare wheel ................................. 532
Electrical system ............................... 533
Main Dimensions ............................... 534
Weights.............................................. 535Fuels, coolants, lubricants, etc. ......... 536
Capacities .................................... 536
Engine oils ................................... 538
Engine oil additives ...................... 538
Air conditioning refrigerant .......... 538
Brake fluid.................................... 539
Premium unleaded gasoline
(gasoline engine).......................... 539
Fuel requirements ........................ 540
Gasoline additives
(gasoline engine).......................... 540
Coolants ...................................... 541
Windshield washer system and
headlamp cleaning system*......... 544
Index................................................. 545

10 Introduction
Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the in-
structions and warnings contained in this
manual. Ignoring them could result in dam-
age to the vehicle or personal injury to you
or others. Vehicle damage caused by fail-
ure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your
authorized Mercedes-Benz Light Truck
Center will be glad to demonstrate the
proper procedures.We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, infor-
mation, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
Light Truck Center will be glad to inform
you of correct care and operating proce-
dures.
The Operator’s Manual and Maintenance
Booklet are important documents and
should be kept with the vehicle.Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:

New Light Truck Limited Warranty

Emission System Warranty

Emission Performance Warranty

California, Maine, Massachusetts,
Vermont Emission Control System
Warranty (California, Maine,
Massachusetts, and Vermont only)

State Warranty Enforcement Laws
(Lemon Laws)

11 Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to
fix one or more substantial defects or mal-
functions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the
period of 18 months from original delivery
of the vehicle or the accumulation of
18 000 miles (approximately 29 000 km)
on the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer
or lessee if one or more of the following
occurs:(1) the same substantial defect or
malfunction results in a condition
that is likely to cause death or serious
bodily injury if the vehicle is driven,
that defect or malfunction has been
subject to repair two or more times,
and you have directly notified
Mercedes-Benz USA, LLC in writing of
the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature
than category (1) has been subject to
repair four or more times and you have
directly notified us in writing of the
need for its repair, or(3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350

12 Introduction
Operator’s Manual
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to your
authorized Mercedes-Benz Light Truck
Center for service. The service advisor will
record each service in the booklet for you.Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in
accordance with standard program guide-
lines which include providing service to the
vehicle up to a reasonable distance from a
paved roadway. We will make every effort
to assist in a breakdown situation,
however, the accessibility of your vehicle
will be determined by our authorized
Mercedes-Benz Light Truck Center
technician or the tow service provider on a
case-by-case basis and may be a factor in
our ability to respond.Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician
and tow service provider.
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure in your vehicle literature
portfolio.

13 Introduction
Operator’s Manual
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at 1-800-387-0100. It
is in your own interest that we can contact
you should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Truck” found in the Service and Warranty
Information Booklet, or call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at 1-800-387-0100.Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:

service facilities or replacement parts
may not be readily available,

unleaded gasoline for vehicles with
catalytic converters may not be avail-
able; the use of leaded fuels will
damage the catalysts,

gasoline may have a considerably
lower octane rating, and improper fuel
can cause engine damage.

19 Introduction
Vehicle data recording
Vehicle data recording
Information regarding electronic
recording devices
(Including notice pursuant to California Code § 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data and, if equipped with the Tele Aid* system,
may transmit some data in certain accidents.
This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.
DaimlerChrysler may access the information and share it with others

for safety research or vehicle diagnosis purposes

with the consent of the vehicle owner or lessee

in response to an official request by law enforcement or other government agency

for use in dispute resolution involving DaimlerChrysler, its affiliates or sales/service organization and/or

as otherwise required or permitted by law.
Please check the Tele Aid* subscription service agreement for details regarding the information that may be recorded or transmitted
via that system.

57 Getting started
Driving
After a cold start, the automatic transmis-
sion shifts at a higher engine revolution.
This allows the catalytic converter
(gasoline engine) or the oxidation catalyst
(diesel engine) to reach its operating tem-
perature earlier.For more information, see
“Driving instructions” (
page 339).
!If you hear a warning signal and the
message
Release Parking Brake appears in
the multifunction display when driving off, you
have forgotten to release the parking brake.
Release the parking brake (
page 56).
iOnce the vehicle is in motion, the automatic
central locking system engages and the locking
knobs drop down.
The automatic door lock feature can be
deactivated (
page 183).
You can open a locked door from the inside.
Open door only when conditions are safe to
do so.
Warning!G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of loss of control.
Warning!G
It is dangerous to shift the gear selector
lever out ofP orN if the engine speed is
higher than idle speed. If your foot is not
firmly on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
!Shift the automatic transmission to
positionP orR only when the vehicle is stopped
in order to avoid damaging the transmission.
!Do not run cold engine at high engine
speeds. Running a cold engine at high engine
speeds may shorten the service life of the
engine.
!Simultaneously depressing the accelerator
pedal and applying the brakes reduces engine
performance and causes premature brake and
drivetrain wear.