MERCEDES-BENZ R350 2010 W251 Owner's Manual

Display messages
Possible causes/consequences and
X SolutionsFront
Passenger
Airbag
Disabled
See
Operator’s
Manual USA only:
The
front passenger front air bag is deactivated while driving
even though an adult or someone larger than a small
individual is occupying the front passenger seat. Forces
acting on the seat may make the system sense a decrease in
weight.
X Stop the vehicle in a safe location as soon as possible.
X Engage the parking brake.
X Switch off the ignition.
X Have the front passenger vacate the seat and exit the
vehicle.
X Adjust the seat height to a higher position (Y page 82).
X Make sure no objects which apply forces to the seat are
present

(e.g. objects such as books, briefcases etc. lodged
underneath, behind or around the seat). Such forces may
cause the system to sense that an occupant of a lesser
weight than actually present is on the front passenger seat.
X Keep the seat unoccupied, close the front passenger door
and switch on the ignition.
Monitor the 42 indicator lamp in the center
console (Y page 44) and the multifunction display in the
instrument cluster

(Y page 28) for the following:
With the seat unoccupied and the ignition switched on,
R the 42 indicator lamp in the center console
should illuminate and remain illuminated, indicating that
the OCS (Y page 42) has deactivated the front passenger
front air bag.
R the message Front Passenger Airbag Enabled See
Operator’s Manual or the message Front Passenger
Airbag Disabled See Operator’s Manual should not
appear in the multifunction display at any time the seat is
unoccupied. Wait at least 60 seconds for the system to
complete the necessary check cycles and to make sure
neither message appears in the multifunction display.
If above conditions are met, you can occupy the front
passenger seat again. Depending on the front passenger
classification sensed by the OCS, the 42
indicator lamp will remain illuminated or go out.
If above conditions are not met, the system is not working
properly. Have the system checked at an authorized
Mercedes-Benz Center as soon as possible. Vehicle status messages in the multifunction display
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G
Warning!
If the 42 indicator lamp remains illuminated with an adult occupant on the front
passenger seat even after performing the above corrective steps, do not have any passenger use
the front passenger seat until the system has been repaired.
Driving systems Display messages
Possible causes/consequences and
X SolutionsCruise
Control Inoperativ
e The cruise control is malfunctioning.
X
Have the cruise control checked at an authorized
Mercedes-Benz Center. Cruise
Control - - - MPH One of the activation conditions for cruise control has not
been

fulfilled. You may have attempted to set a speed below
20 mph (30 km/h).
X Drive faster than 20 mph (30 km/h) if the situation allows
and set the speed.
X Check the activation conditions for cruise control
(Y page 143). DISTRONIC - - - Km/h
(Canada
only) One of the activation conditions for Distronic has not been
fulfilled. You may have attempted to set a speed below
20 mph (30 km/h)

.
X Drive faster than 20 mph (30 km/h) if the situation allows
and set the speed.
X Check the activation conditions for Distronic
(Y page 148). DISTRONIC Inoperativ
e The Distronic or the display are malfunctioning.
X
Contact an authorized Mercedes-Benz Center as soon as
possible. DISTRONIC Override You have accelerated. The Distronic has switched off.
X
Stop accelerating. DISTRONIC Available
Again Distronic had been deactivated and is available again.
X
Activate Distronic (Y page 148). 280
Vehicle status messages in the multifunction display
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Display messages
Possible causes/consequences and
X SolutionsDISTRONIC Currently
Unavailabl
e
See
Operator’s
Manual Distronic is deactivated because:
R
The Distronic cover in the radiator grille is dirty.
R The functionality is impaired by heavy precipitation or fog.
R The system is overheated.
X If necessary, clean the Distronic cover in the area of the
radiator grille
(Y page 265).
X If necessary, wait until the system has cooled down.
X Restart the vehicle.
Distronic becomes operational again without the engine being
restarted when:
R dirt on the radiator grille has fallen off while driving (e.g.
slush or snow)
R the system recognizes full sensor availability (due to
lessening rain or the road surface drying)
R the message in the multifunction display disappears
You can then operate Distronic as usual again. DISTRONIC Currently
Unavailabl
e
See
Operator’s
Manual Distronic is deactivated because the functionality is impaired
by external interferences, e.g. high-frequency sources such
as toll stations, speed measuring systems etc.
X
Leave the area of the external interference.
X Activate Distronic again (Y page 148) when the message
DISTRONIC Available Again appears. Distronic is deactivated because the Distronic sensor has not
sensed any other vehicles or objects, e.g. road sign or such,
for a long time.
X
Activate Distronic again (Y page 148) when the message
DISTRONIC Available Again appears. G
Warning!
Distronic cannot take weather conditions into
account.
Switch off Distronic or do not turn it
on if the sensor is dirty or visibility is
diminished as a result of snow, rain or fog. The
distance control may be impaired even before the system is able to detect a dirty sensor. The
message
DISTRONIC Currently
Unavailable

See Operator’s Manual will
be displayed in the multifunction display and
Distronic will be turned off. Vehicle status messages in the multifunction display
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Vehicle
Display messages
Possible causes/consequences and
X SolutionsDepress
brake to
shift out
of P. You have attempted to shift the automatic transmission into
drive
position D, reverse gear R or neutral position N without
depressing the brake pedal.
X Depress the brake pedal. Door Open Vehicle
Not In
Park You have opened the driver’s door and the automatic
transmission is still in drive position
D, reverse gear R or
neutral position N.
X Before you leave the vehicle, make sure the automatic
transmission is in park position P and the parking brake is
engaged. Drive to
workshop
without
shifting
gears. The automatic transmission cannot be shifted out of the
current transmission position because of a malfunction.
If the automatic transmission is in drive position D:
X
Without shifting the automatic transmission out of drive
position D, drive to an authorized Mercedes-Benz Center.
If the automatic transmission is set to position neutral
position N, reverse gear R or park position P:
X Do not drive.
X Contact an authorized Mercedes-Benz Center or call
Roadside Assistance. Only
shift to
P when
vehicle
is at a
standstill
. You have attempted to shift the automatic transmission into
park position P although the vehicle was still in motion.
X
Stop the vehicle. Shift to
P or N to
start
engine. You have attempted to start the engine with the KEYLESS-GO
start/stop button while the automatic transmission was in
reverse gear
R or drive position D.
X Shift the automatic transmission into park position P or
neutral
position N. Make sure the brake pedal is depressed. Auxiliary
Battery Malfunctio
n The backup battery for the automatic transmission is no
longer charging.
X
Contact an authorized Mercedes-Benz Center. 282
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Tires
Display messages
Possible causes/consequences and
X SolutionsCheck
tires, then
restart
Run Flat
Indicator. There has been a warning message about a loss in the tire
inflation pressure and the tire pressure loss warning system
was not restarted yet.
X
Make sure the correct tire inflation pressure is set for each
tire.
X Then restart the tire pressure loss warning system
(Y page 231). Run Flat
Indicator Inoperativ
e The tire pressure loss warning system is malfunctioning.
X
Have the tire pressure loss warning system checked at an
authorized Mercedes-Benz Center. Tire
Pressure Check
Tires The tire pressure loss warning system indicates that the tire
inflation pressure is too low in at least one tire.
X
Carefully bring the vehicle to a halt, avoiding abrupt
steering and braking maneuvers. Observe the traffic
situation around you.
X Check the tires and, if necessary, change the wheel
(Y page 319).
X Check and adjust tire inflation pressure as required
(Y page 230).
X Restart the tire pressure loss warning system after
adjusting the tire inflation pressure values
(Y page 231). Tire
pressure
displayed
after driving
for a few
minutes. The tire inflation pressure is being checked by the Advanced
TPMS.
X
Drive the vehicle for a few minutes. Tire
Pressure
Monitor Inoperativ
e The Advanced TPMS is malfunctioning.
X
Have the Advanced TPMS checked at an authorized
Mercedes-Benz Center. Tire
Pressure
Monitor Inoperativ
e No
Wheel
Sensors There are wheels without appropriate wheel sensors mounted
(e.g. winter tires).
X
Have the Advanced TPMS checked at an authorized
Mercedes-Benz Center.
X Have the appropriate wheel sensors installed at an
authorized Mercedes-Benz Center. Vehicle status messages in the multifunction display
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Display messages
Possible causes/consequences and
X SolutionsTire
Pressure
Monitor Wheel
Sensor
Missing At least one sensor is defect (e.g. battery is empty).
The respective tire is indicated by
– – instead of the tire
inflation pressure in the multifunction display.
X Have the Advanced TPMS checked at an authorized
Mercedes-Benz Center.
X Have the wheel sensors installed at an authorized
Mercedes-Benz Center. At least one wheel without appropriate wheel sensors is
mounted (e.g. spare tire).
The respective tire is indicated by
– – instead of the tire
inflation pressure in the multifunction display.
X Have the Advanced TPMS checked at an authorized
Mercedes-Benz Center.
X Have the wheel sensors installed at an authorized
Mercedes-Benz Center. Tire
Pressure
Monitor Currently
Unavailabl
e The Advanced TPMS cannot monitor the tire inflation pressure
due to a nearby radio interference source or insufficient
power supply.
As
soon as the causes of the malfunction have been rectified,
the Advanced TPMS becomes active again automatically after
a few minutes of driving. Tire
Pressure(s
) Please
Correct The tire inflation pressure is too low in at least one tire.
or
The tire inflation pressures of the individual tires differ from
each other significantly.
The tire inflation pressure values are shown in the
multifunction display.
X
Check and correct tire inflation pressure as required
(Y page 230).
X Restart the Advanced TMPS ( Y page 235).Caution:
Tire
Defect At least one tire is deflating.
The respective tire is indicated in the multifunction display.
X
Carefully bring the vehicle to a halt, avoiding abrupt
steering and braking maneuvers.
X If necessary, change the wheel (Y page 319). 284
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Display messages
Possible causes/consequences and
X SolutionsCheck
Tire(s) The tire inflation pressure in at least one tire is significantly
below the reference value.
The respective tire is indicated in the multifunction display.
X
Carefully bring the vehicle to a halt, avoiding abrupt
steering and braking maneuvers.
X Check and adjust tire inflation pressure as required.
X If necessary, change the wheel (Y page 319). G
Warning!
Do not drive with a flat tire. A flat tire affects the ability to steer or brake the vehicle. You may
lose control of the vehicle. Continued driving with a flat tire will cause excessive heat build-up
and possibly a fire. G
Warning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires wear excessively and/or unevenly, adversely affect
handling and fuel economy, and are more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can adversely affect handling and ride comfort, wear
unevenly, increase stopping distance, and result in sudden deflation (blowout) because they are
more likely to become punctured or damaged by road debris, potholes etc. Symbol messages
Brake Display messages
Possible causes/consequences and
X Solutions# Brake Wear The brake pads have reached their wear limit.
X
Have the brake pads replaced as soon as possible. !
Brake pad thickness must be visually inspected by a qualified technician at the intervals
specified in the Maintenance Booklet. Vehicle status messages in the multifunction display
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Display messages
Possible causes/consequences and
X Solutions$
(USA only)
J
(Canada
only) EBV, ABS,
ESP
Inoperativ
e See
Operator’s
Manual The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the EBP, the ESP
®
, and the
PRE-SAFE ®
system are unavailable.
X Continue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
X Adjust driving to be consistent with reduced braking
responsiveness.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible. $
(USA only)
!
(Canada
only) Release
Parking
Brake You are driving with the parking brake engaged. In addition
an acoustic warning sounds.
X
Release the parking brake. $
(USA only)
J
(Canada
only) Check
Brake
Fluid
Level There is insufficient brake fluid in the reservoir.
Risk of accident!
X
Stop the vehicle in a safe location or as soon as it is safe
to do so.
X Engage the parking brake
X Do not drive any further.
X Contact an authorized Mercedes-Benz Center or call
Roadside Assistance.
Do not add brake fluid! This will not solve the problem. G
Warning!
Driving with the message Check Brake Fluid Level displayed can result in an accident. Have
your brake system checked immediately.
Do not add brake fluid before checking the brake system. Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine parts and the brake fluid catching fire. You can be
seriously burned.
! If you find that the brake fluid in the brake fluid reservoir has fallen to the minimum mark
or below, have the brake system checked for brake pad thickness and leaks. 286
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Safety systems
Display messages
Possible causes/consequences and
X SolutionsG Tele Aid
Inoperativ
e One or more main functions of the Tele Aid system are
malfunctioning.
X
Have the Tele Aid system checked at an authorized
Mercedes-Benz Center. + Restraint
Sys.
Malfunctio
n
Service
Required The system is malfunctioning.
X
Drive with added caution to the nearest authorized
Mercedes-Benz Center and have the system checked
immediately. G
Warning!
In the event a malfunction of the SRS is
indicated as outlined above, the SRS may not
be operational.
For your safety, we strongly recommend that
you contact an authorized Mercedes-Benz Center immediately to have the system
checked. Otherwise the SRS may not be
activated

when needed in an accident, which
could result in serious or fatal injury, or it
might deploy unexpectedly and unnecessarily
which could also result in injury.
Driving systems Display messages
Possible causes/consequences and
X SolutionsÁ Level
Selection
Not
Permitted You are driving too fast for the desired vehicle level.
X
Reduce vehicle speed and set the desired vehicle level
again ( Y page 154). Á Vehicle
Rising
Wait
Briefly The vehicle level is too low.
X
Wait until the message disappears from the multifunction
display. Vehicle status messages in the multifunction display
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Display messages
Possible causes/consequences and
X SolutionsÁ STOP Car
Too Low You have driven off while the vehicle level was too low or the
AIRMATIC is inoperative.
The
AIRMATIC should have raised the vehicle to the set level
after a short while. While the message is displayed:
X Avoid excessive steering maneuvers. The fenders or tires
could otherwise be damaged. Listen for scraping noises.
X Do not drive faster than 50 mph (80 km/h).
If the message does not disappear from the multifunction
display:
X Have the system checked at an authorized Mercedes-Benz
Center. Á Malfunctio
n The AIRMATIC is malfunctioning.
X
Do not drive faster than 50 mph (80 km/h).
X Have the system checked at an authorized Mercedes-Benz
Center. Á Compressor
Cooling
Down You have selected a higher vehicle level. Due to frequent level
changes within a short period, the compressor must cool
down first.
!
When

the message Compressor Cooling Down appears
in the multifunction display, driving is still possible. Keep in
mind that the ride height of the vehicle is not yet reached,
so you can damage the underbody of the vehicle.
X Let the compressor cool down until the message
disappears.
The selected level will be set once the compressor has
cooled down. Vehicle
Display messages
Possible causes/consequences and
X SolutionsE You are driving with the hood or the tailgate open.
X
Stop the vehicle in a safe location as soon as it is safe to
do so.
X Close the hood ( Y page 223) or the tailgate ( Y page 75).
There is otherwise danger of an accident. You are trying to lock the vehicle with the KEYLESS-GO
function with a door or the tailgate open.
X
Close all doors and/or the tailgate ( Y page 75).288
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