MERCEDES-BENZ S CLASS 2010 Owners Manual

ProblemPossible cause/consequenceSuggested solutionAn address
book entry
without voice
name is not
recognized.The address book fields for first and
last name are completed. However,
you only spoke the last name or the
first name.XSay both the first name and the
last name of the address book
entry.Pronunciation of names in the
address book does not differ
sufficiently or the spelling differs
from the pronunciation.XMake sure the address book
entries are reasonable.
Check the address book entries for
the following:
R Name entries such as first and
last name are in the correct field.
R Do not use abbreviations or
short forms, e.g. acronyms.
R Avoid unnecessary blanks
within the name
R Do not use special characters.
or
XCreate a voice name
( Y page 247).
or
XSpeak the command “Read out
address book”.
The Voice Control System reads
the address book aloud.XPress button 0062 on the
multifunction steering wheel when
the desired name is read.An address
book entry
with voice
name is not
recognized.The voice names do not differ from
each other sufficiently.XMake voice names that differ as
much as possible. For example,
make the names Wight and Wright
unique by entering them as “Mr
Wight office” and “Mr Wright
John”.
or
XSpeak the command “Read out
address book”.
The Voice Control System reads
the address book aloud.XPress button 0062 on the
multifunction steering wheel when
the desired name is read.Voice Control System troubleshooting269Control systems221_AKB; 6; 20, en-USd2ugruen,Version: 2.11.8.12009-09-24T13:28:17+02:00 - Seite 269Z

ProblemPossible cause/consequenceSuggested solutionA station list
entry is not
recognized.The voice names of the station
names do not differ from each other
sufficiently.XCreate a voice name for the station
( Y page 253).
or
XSpeak the command “Read out
station list”.
The Voice Control System reads
the station list aloud.XPress button 0062 on the
multifunction steering wheel when
the desired station name is read.
The station is selected
( Y page 254).The Voice
Control
System
prompts you
to repeat a
voice name
repeatedly
when saving.The way you have spoken the voice
name is different.XPronounce the voice name in the
same way during the entire
process.You want to
enter a city,
street or city
center but
you have to
spell the
entry.Entering part of an address has failed
after several attempts, e.g. due to
background noise, or you have tried
to enter an address in Puerto Rico
( Y page 241).XSpell the entry.You have
entered a
phone
number as a
string but the
Voice
Control
System does
not
understand
you.XSpeak the phone number in groups
of digits, e.g. three to five digits
each.270Voice Control System troubleshootingControl systems
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Voice Control System
individualization
i The individualization can only be
performed when the vehicle is stationary.
If you drive off, the individualization will be
canceled.
After starting the session, the system will
guide you through the individualization by
means of acoustic instructions.
The individualization is used to adapt the
Voice Control System to your own voice and
to therefore improve speech recognition. This
does not affect the speech recognition of
other users.
Individualization consists of two stages:
R Digits
R Commands
You can activate individualization in the
COMAND system settings ( Y page 93). A
dialog and screen displays will guide you
through the individualization process.
The system can be reset to the factory
settings at any time.
i You may wish to complete only a portion
of the individualization process.
Completing the digits portion alone may
result in an improved recognition rate.
Individualization can be exited at any time.
The data trained, however, will only be
retained if a given individualization portion
is completed and the data is stored when
prompted to do so by the system.Voice Control System individualization271Control systems221_AKB; 6; 20, en-USd2ugruen,Version: 2.11.8.12009-09-24T13:28:17+02:00 - Seite 271Z

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Vehicle equipment ............................274
Locking and unlocking .....................274
Starter switch positions ...................284
Seats ..................................................286
Multifunction steering wheel ..........293
Mirrors ...............................................294
Memory function ..............................297
Lighting ..............................................298
Wipers ................................................305
Power windows .................................307
Driving and parking ..........................311
Automatic transmission ...................317
Transfer case ....................................325
Instrument cluster ............................326
Driving systems ................................327
Climate control system ....................363
Rear window defroster .....................372
Power tilt/sliding sunroof ...............373
Panorama roof with power tilt/
sliding panel ......................................375
Loading and storing ..........................379
Useful features .................................384
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Vehicle equipment
iThis Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Locking and unlocking
Notes
GObserve Safety notes, see page 56.
When unlocking or locking the vehicle with
the SmartKey an acoustic signal sounds. The
acoustic signal is activated at the factory. If
you wish to deactivate the feature, or adjust
its signal volume, contact an authorized
Mercedes-Benz Center.
When unlocking the vehicle, all turn signal
lamps flash once. An acoustic signal sounds
once, and the locking knobs in the doors
move up. The anti-theft alarm system is
disarmed.
When locking the vehicle, all turn signal lamps
flash three times. An acoustic signal sounds
three times, and the locking knobs in the
doors move down. The anti-theft alarm
system is armed.
All doors and the trunk must be closed.
If you cannot lock or unlock the vehicle with
the SmartKey, the batteries in the SmartKey
are discharged, the SmartKey is
malfunctioning, or the vehicle battery is
drained.
XCheck the batteries in the SmartKey
(Y page 277) and replace them if
necessary.
XUse the mechanical key to unlock the
driver’s door and the trunk (Y page 499).
XUse the mechanical key to lock the vehicle
(Y page 500).
XHave the vehicle battery and the vehicle
battery connections checked at an
authorized Mercedes-Benz Center.
If the SmartKey is malfunctioning, contact
Roadside Assistance or an authorized
Mercedes-Benz Center.
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and a
removable mechanical key.
The SmartKey centrally locks and unlocks
Rthe doors
Rthe trunk lid
Rthe fuel filler flap
Example illustration: SmartKey with KEYLESS-GO
\000F \0007Lock button\000G \000TUnlock button for trunk lid\000

interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Factory setting XGlobal unlocking: Press button 0036.
Unless you open a door or the trunk within
approximately 40 seconds after unlocking
the vehicle:
R The vehicle will be locked again.
R The anti-theft alarm system will be
rearmed.
XGlobal locking: Press button 0037.
Selective setting
If you frequently travel alone, you may wish
to reprogramm the SmartKey. Pressing
button 0036 will then only unlock the driver’s
door and the fuel filler flap.
XSwitching on/off: Press and hold buttons
0036 and 0037 simultaneously for
approximately 6 seconds until the battery
check lamp ( Y page 277) flashes twice.
The SmartKey will then function as follows:
XUnlocking driver’s door and fuel filler
flap: Press button 0036 once.XGlobal unlocking: Press button 0036
twice.XGlobal locking: Press button 0037.
KEYLESS-GO
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO, each
with remote control and a removable
mechanical key.
The KEYLESS-GO function is integrated into
the SmartKey. The validity of the SmartKey is
checked every time you grasp an outside door
handle.
When the SmartKey is valid, your vehicle
unlocks
R the doors
R the trunk lid
R the fuel filler flap
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
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iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Important notes on using KEYLESS-GO
R You can also use the SmartKey with
KEYLESS-GO like a normal SmartKey
( Y page 274).
R You can combine KEYLESS-GO functions
with normal SmartKey functions (e.g.
unlocking with KEYLESS-GO and locking
with button 0037).
R Always carry the SmartKey with you.
R Never store the SmartKey together with
- electronic items such as a mobile phone
or another SmartKey
- metallic objects such as coins or metal
foil
Doing so could impair the function of the
KEYLESS-GO system.
R To lock or unlock the vehicle, the SmartKey
must be located outside the vehicle within
approximately 3 ft (1 m) of a door or the
trunk.
R When the vehicle has been parked for more
than 72 hours, the KEYLESS-GO function is
deactivated. Pull an outside door handle
and switch on the ignition once to activate
the KEYLESS-GO function.
R If the SmartKey is positioned farther away
from the vehicle, the system may no longer
recognize the SmartKey. The vehicle
cannot be locked or the engine started via
the KEYLESS-GO system.
R If the SmartKey is removed from the vehicle
(e.g. if a passenger exits the vehicle with
the SmartKey)
- when pressing the KEYLESS-GO start/
stop button or trying to lock the vehicle
with the outside door handle the
message Key Not Detected appears in
the multifunction display
- with the engine running, the red message
Key Not Detected appears in the
multifunction display while driving off
Find the SmartKey or change its present
location immediately (e.g. place it on the
front passenger seat or insert it in shirt
pocket).
R If you have started the engine with the
KEYLESS-GO start/stop button, you can
turn it off again by
- pressing the KEYLESS-GO start/stop
button
- inserting the SmartKey into the starter
switch when the vehicle is at a standstill
and the automatic transmission is in park
position P
R The vehicle could be inadvertently
unlocked if the SmartKey is within 3 ft (1 m)
of the vehicle and
- an outside door handle is splashed with
water
or
- you attempt to clean an outside door
handle
R Remember that the engine can be started
by anyone with a SmartKey that is left
inside the vehicle.
Possibility 1 (One SmartKey in the vehicle,
one SmartKey outside the vehicle):
If you leave the SmartKey behind when
exiting and locking the vehicle, no message
appears in the multifunction display.276Locking and unlockingControls in detail
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Possibility 2 (One SmartKey in the vehicle,
no SmartKey outside the vehicle):
When exiting and trying to lock the vehicle,
the message Key Detected In Vehicle
appears in the multifunction display. The
vehicle will not be locked.
Factory setting
XGlobal unlocking: Pull an outside door
handle.
Unless you open a door or the trunk within
approximately 40 seconds after unlocking
the vehicle:
RThe vehicle will be locked again.
RThe anti-theft alarm system will be
rearmed.
XGlobal locking: Touch outside of a door
handle \000F.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey. Pulling the
driver’s outside door handle will then only
unlock the driver’s door and the fuel filler flap.
XSwitching on/off: Press and hold buttons
\0006 and \0007 simultaneously for
approximately 6 seconds until the battery
check lamp (Y page 277) flashes twice.
KEYLESS-GO will then function as follows:
XUnlocking driver’s door and fuel filler
flap: Pull the driver’s outside door handle.
XGlobal unlocking: Pull any outside door
handle other than the driver’s outside door
handle.
XGlobal locking: Touch outside of a door
handle \000F.
Checking SmartKey batteries
Example illustration: SmartKey with KEYLESS-GO
XPress button \0007 or \0006 on the
SmartKey.
Battery check lamp \000F comes on briefly to
indicate that the SmartKey batteries are in
order.
If the battery check lamp does not come on
briefly during check, the SmartKey batteries
are discharged.
XReplace the batteries (Y page 502).
iYou can obtain the required batteries at
any authorized Mercedes-Benz Center.
iIf the batteries are checked within signal
range of the vehicle, pressing button
\0007 or \0006 will lock or unlock the vehicle
accordingly.
Loss of the SmartKey
If you lose your SmartKey or mechanical key,
you should do the following:
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XHave the SmartKey deactivated by an
authorized Mercedes-Benz Center.
XReport the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
XHave the mechanical lock replaced if
necessary.
Any authorized Mercedes-Benz Center will be
glad to supply you with a replacement. For
information on replacing the SmartKey, see
“Replacing the SmartKey” (Y page 278).
Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license
If you are an authorized person:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license for the authorized individual
Rsigned and dated authorization from the
owner of the vehicle for which the key is
being requested
iDuplicated or photocopied
documentation will not be accepted.
Activating the key
Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock (Y page 61).
Open door only when conditions are safe to
do so.
Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (Y page 73).
XFront doors: Pull on inside door
handle \000G on the respective front door.
If the door was locked, locking knob \000F will
move up.
XRear doors: Pull up locking knob on the
respective rear door to unlock door.
XPull on the inside door handle on the
respective rear door.
Automatic central locking
You can switch the automatic central locking
on or off using the COMAND system
(Y page 210).
The doors and the trunk lock automatically
when the vehicle is set into motion.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
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