emergency MERCEDES-BENZ S-Class 2011 W221 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: S-Class, Model: MERCEDES-BENZ S-Class 2011 W221Pages: 524, PDF Size: 22.53 MB
Page 38 of 524
Overhead control panelFunctionPage:Eyeglasses compartment423;p Switches the left-
hand reading lamp on/off277
=u Switches the rear
interior lighting on/off278
?c Switches the front
interior lighting on/off278
A3 Opens/closes the
sliding sunroof94
3 Opens/closes the
panorama roof with power
tilt/sliding panel with roller
sunblinds95
BG SOS button (mbrace
system)433
C| Switches the
automatic interior lighting
control on/off278
FunctionPageDy Extends/retracts the
rear roller sunblind of the
panorama roof with power
tilt/sliding panel95
Ep Switches the right-
hand reading lamp on/off277
FRear-view mirrorGButtons for the garage door
opener440
HMicrophone for mbrace
(emergency call system),
telephone and Voice
Control System4
4Observe the additional operating instructions.36Overhead control panelAt a glance
Page 44 of 524
Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Occupant safety
Overview of occupant safety
In this section you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint systems are:
R Seat belts
R Child restraint systems
R LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R SRS (Supplemental Restraint System)
R NECK-PRO head restraints
R PRE-SAFE ®
R Air bag system components with:
- PASSENGER air bag OFF indicator lamp
- USA only: front passenger seat with
Occupant Classification System (OCS)
- Canada only: front passenger seat with
BabySmart™ air bag deactivation system
The different air bag systems work
independently of each other. The protective
functions of the systems work in conjunction
with each other. Not all air bags are deployed
in an accident.
GWarning
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead
to the restraint systems no longer functioning
as intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy
inadvertently or fail to deploy in accidents
although the deceleration threshold for air
bag deployment is exceeded. Therefore,
never modify the restraint systems. Do not
tamper with electronic components or their
software.
i See "Children in the vehicle"
( Y page 60) for more information on
infants and children traveling with you in
the vehicle and restraints for infants and
children.
SRS (Supplemental Restraint System)
Introduction
SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the
effect of the forces to which occupants are
subjected during an accident.
SRS consists of:
R the 6 SRS warning lamp
R air bags
R air bag control unit (with crash sensors)
R belt tensioners
R belt force limiters
SRS warning lamps
SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The 6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started.
The SRS components are in operational
readiness when the 6 SRS warning lamp
goes out while the engine is running.
42Occupant safetySafety
Page 45 of 524
GWarning
The SRS self-check has detected a
malfunction if the 6 SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for the seat belt, the
Emergency Tensioning Device (ETD)
and the air bag
GWarning
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced. PRE-
SAFE ®
has electrically operated reversible
belt tensioners in addition to the
pyrotechnic ETDs.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. to the:
- padded steering wheel boss
- front-passenger air bag cover
- outer side of front seat bolsters
- side trim next to the rear seat backrest
- roof lining trim
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. AlwaysOccupant safety43SafetyZ
Page 50 of 524
Window curtain air bags : are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R regardless of whether the front-passenger
seat is occupied
R independently of seat belt use
R if the vehicle overturns and the system
determines that window curtain air bag
deployment can offer additional protection
to that provided by the seat belt
R independently of the front air bags
Window curtain air bags : will not deploy in
impacts with deceleration rates which do not
exceed the system’s preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
Occupant classification system (OCS)
Operating principles of the Occupant
Classification System
OCS categorizes the occupant on the front-
passenger seat by means of a weight sensor.
The front-passenger front air bag is
automatically deactivated for certain weight
categories. The respective status can be
recognized by the 42 indicator
lamp. With the 42 indicator
lamp illuminated, the front-passenger front
air bag is deactivated.
The system does not deactivate:
R the side impact air bag
R the window curtain air bag
R the Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
R with the seat belt properly fastened
R in a position that is as upright as possible
with the back against the seat backrest
R with their feet on the floor
If the front-passenger's weight is transferred
to another object in the vehicle (e.g. by
leaning on armrests), OCS may not be able to
approximate the occupant's weight category.
If the front passenger seat, the seat cover, or
the seat cushion are damaged, have the
necessary repair work carried out at an
authorized Mercedes-Benz Center.
For reasons of safety, Mercedes-Benz
recommends that you only use seat
accessories that have been approved by
Mercedes-Benz.
Both the driver and the front passenger
should observe the 42 indicator
lamp to determine whether or not the front
passenger is positioned correctly.GWarning
If the 42 indicator lamp lights up
when an adult or someone larger than a small
individual is in the front-passenger seat, have
the front passenger reposition himself or
herself in the seat until the 42
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front-passenger front air
bag deployment when the OCS has classified
the front-passenger seat occupant as
weighing as much as or less than a typical 12-
month-old child in a standard child restraint
or if the front-passenger seat is classified as
being empty.
When the OCS senses that the front-
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 42 indicator lamp
will illuminate when the engine is started and
remain illuminated, indicating that the front-
passenger front air bag is deactivated.
When the OCS senses that the front-
passenger seat is classified as being empty,
the 42 indicator lamp will
illuminate when the engine is started and
remain illuminated, indicating that the front-
passenger front air bag is deactivated.
48Occupant safetySafety
Page 55 of 524
PRE-SAFE®
systemGWarning
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes pre-emptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R in emergency braking situations, e.g. if BAS
is activated or, in vehicles with DISTRONIC
PLUS, where BAS PLUS intervenes
powerfully
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detects an imminent
danger of collision in certain situations
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
or when having to swerve to avoid an
obstacle at a speed
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R the front-passenger seat or the electrically
adjustable outer rear seats are adjusted if
they are in unfavorable position.
R on vehicles with a multicontour seat or an
active multicontour seat: the air pressure
in the side bolsters on the seat cushion and
the side bolsters on the backrest is
increased.
R on vehicles with multicontour seats in the
rear: the air pressure in the backrest side
bolsters of the outer seats in the rear is
increased.
R if the vehicle skids, the sliding sunroof,
panorama sliding sunroof and the side
windows are closed so that only a small gap
remains.
If the sliding sunroof, panorama roof with
power tilt/sliding panel or a side window is
obstructed when closing, the closing
procedure is stopped. The obstructed sliding
sunroof, panorama roof with power tilt/
sliding panel or side window then opens again
slightly.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. The air pressure in the
side bolsters on the multicontour seat/active
multicontour seat is reduced again. All
settings made by PRE-SAFE ®
can then be
reversed.
If the seat belts are not released:XMove the backrest back slightly, but only
when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.GWarning
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
More information about seat-belt
adjustment, a convenience function
integrated into PRE-SAFE ®
, can be found in
the "Seat-belt adjustment" section
( Y page 58).
NECK-PRO head restraints/NECK-
PRO luxury head restraints
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver’s and front-passenger’s head and neck.
Occupant safety53SafetyZ
Page 58 of 524
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries. The seat backrest and
seat belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body.GWarning
Never let more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use a seat belt for more than one person at a
time.
GWarning
Damaged seat belts or seat belts that have
been subjected to stress in an accident must
be replaced and their anchoring points must
also be checked.
Only use seat belts which have been approved
by Mercedes-Benz.
Do not make any modifications to the seat
belts. This can lead to unintended activation
of the ETDs or to their failure to activate when
necessary.
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Have all work carried out only by qualified
technicians. Contact an authorized
Mercedes-Benz Center.
Correct use of the seat belt
GWarning
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly. Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, front-passenger
front air bag, side impact air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags
and ETDs) and side (side impact air bags,
window curtain air bags, and ETDs) impacts
which exceed preset deployment
thresholds and in certain rollovers (window
curtain air bags and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.56Occupant safetySafety
Page 61 of 524
fastened, the 7 seat belt warning lamp
lights up for six seconds each time the engine
is started. It then goes out once the driver and
the front passenger have fastened their seat
belts.
If the driver's seat belt is not fastened after
the engine is started, an additional warning
tone will sound. The warning tone goes out
after approximately six seconds or once the
driver's seat belt is fastened.
If, after six seconds, the driver or front-
passenger have not fastened their seat belts
and the doors are closed:
R the 7 seat belt warning lamp remains
illuminated as long as either the driver's or
front-passenger seat belt is not fastened.
R if the vehicle speed exceeds 15 mph
(25 km/h), the 7 seat belt warning
lamp lights up. Additionally, a warning tone
will sound with increasing intensity for a
maximum of 60 seconds or until the
driver's and front-passenger seat belt are
fastened.
If the driver/front passenger unfasten their
seat belt while the vehicle is in motion, the
7 seat belt warning lamp lights up and a
warning tone sounds again.
The warning tone ceases even if the driver or
front passenger have still not fastened their
seat belt after 60 seconds. The 7 seat belt
warning lamp stops flashing but remains
illuminated.
After the vehicle comes to a standstill, the
warning tone is reactivated and the 7 seat
belt warning lamp flashes again if the vehicle
speed again exceeds 15 mph (25 km/h) .
The 7 seat belt warning lamp only goes
out if:
R both the driver and the front passenger
have fastened their seat belts.
or
R the vehicle is stationary and a door is open.
i For more information on the 7 seat
belt warning lamp, see "Indicator andwarning lamps in the instrument cluster,
seat belt" ( Y page 414).
Emergency Tensioning Devices and
seat belt force limiters
The front seat belts and the outer seat belts
in the rear are equipped with ETDs and belt
force limiters.
! If the front-passenger seat is not
occupied, do not engage the seat belt
tongue in the buckle on the front-
passenger seat. Otherwise, the Emergency
Tensioning Device could be triggered in the
event of an accident.
The belt tensioners tighten the seat belts in
an accident, pulling them close against the
body.
Belt tensioners do not correct incorrect seat
positions or incorrectly fastened seat belts.
Belt tensioners do not pull vehicle occupants
back towards the backrest.
Seat belt force limiters, when triggered, help
to reduce the peak force exerted by the seat
belt on the vehicle occupant.
The front belt force limiters are synchronized
with the front air bags, which take on a part
of the deceleration force. Thus, the force
exerted on the occupant is distributed over a
greater area.
The belt tensioners can only be activated
when:
R the ignition is switched on.
R the restraint systems are operational; see
"SRS warning lamp" ( Y page 42).
R the belt tongue is engaged in the buckle on
each of the three-point seat belts in the
front.
R the front-passenger seat is occupied and
the belt tongue is engaged in the buckle on
the front-passenger side.
The belt tensioners on the outside seats in the
rear compartment are triggered
independently of the lock status of the seat
belts.
Occupant safety59SafetyZ
Page 62 of 524
The belt tensioners are triggered depending
on the type and severity of an accident:
R in the event of a head-on or rear-end
collision, if the vehicle decelerates or
accelerates rapidly in a longitudinal
direction during the initial stages of the
impact
R in the event of a side impact, on the side
opposite the impact if the vehicle
decelerates or accelerates rapidly in a
lateral direction
R in certain situations, if the vehicle
overturns and the system determines that
it can provide additional protection
If the air bags are deployed, you will hear a
bang and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6 SRS warning lamp
lights up.GWarning
Pyrotechnic Emergency Tensioning Devices
that have been deployed must be renewed.
For your safety, when disposing of Emergency
Tensioning Devices, always observe the
safety instructions. These are available from
any authorized Mercedes-Benz Center.
The PRE-SAFE ®
system has electrically
operated reversible pre-tensioners that do
not require replacement after activation.
Automatic comfort-fit feature
The front seat belts have an automatic
comfort-install feature. In vehicles with a rear
bench seat with electrically adjustable outer
seats, the seat belts for the outer seats have
an automatic comfort-install feature. The
automatic comfort-install feature reduces the
retraction force of the seat belts. This results
in increased seat belt comfort.
Children in the vehicle
Important safety notes
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
60Children in the vehicleSafety
Page 69 of 524
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
ABS (Anti-lock Braking System)
Important safety notes
GWarning
Observe "Important safety notes"
( Y page 66).
GWarning
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal defeats the purpose of the ABS
and significantly reduces braking
effectiveness.
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about
5 mph (8 km/h) upwards, regardless of road-
surface conditions. ABS works on slippery
surfaces, even when you only brake gently.
The ! warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Braking
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking
situation is over.XTo make a full brake application:
depress the brake pedal with full force.GWarning
If the ABS malfunctions, other driving systems
such as the BAS or the ESP ®
are also switched
off. Observe indicator and warning lamps that
may come on as well as messages in the
multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing the steering
capability and extending the braking distance.
The pulsating brake pedal can be an
indication of hazardous road conditions and
functions as a reminder to take extra care
while driving.
BAS (Brake Assist System)
GWarning
Observe "Important safety notes"
( Y page 66).
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically boosts the braking
force, thus shortening the stopping distance.
XKeep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.Driving safety systems67SafetyZ
Page 70 of 524
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.GWarning
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking distance may increase.
BAS PLUS (Brake Assist PLUS)
GWarning
Observe "Important safety notes"
( Y page 66).
At speeds above approximately
20 mph (30 km/h), BAS PLUS assists you
when braking in hazardous situations and
uses the radar sensor system to evaluate the
traffic conditions.
GWarning!
BAS PLUS is a convenience system designed
to assist the driver during vehicle operation.
The responsibility for the vehicle speed and
the distance to the vehicle ahead, including
most importantly brake operation to assure
safe stopping distance, always remains with
the driver.
Always pay attention to traffic conditions
even while BAS PLUS is switched on.
Otherwise, you may not be able to recognize
dangerous situations until it is too late and
could cause an accident. Personal or fatal
injury to you or others may be the result.
i This equipment has been approved by the
FCC as a "Vehicular Radar System". The
radar sensor system is intended for use in
an automotive radar system only. Removal,
tampering, or altering of the device will void
any warranties, and is not permitted by the
FCC. Do not tamper with the device in any
way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
BAS PLUS can detect obstacles that are in the
path of your vehicle for an extended period of
time. Should you approach a detected
obstacle quickly, BAS PLUS calculates the
braking force necessary to avoid a rear-end
collision. Should you additionally apply the
brakes, BAS PLUS will automatically increase
the braking force to a level suitable for the
traffic conditions.
If BAS PLUS demands particularly high
braking force, PRE-SAFE ®
is activated
simultaneously.XKeep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again when:
R you release the brake pedal
R no obstacle is detected in front of your
vehicle
R there is no longer any danger of a rear-end
collision
BAS PLUS is then deactivated.
At speeds up to approximately
40 mph (70 km/h), BAS PLUS can also detect
stationary obstacles, for example, stopped or
parked vehicles.
For BAS PLUS to assist you when driving, the
radar sensor system must be switched on and
operational. You can check this by activating
DISTRONIC PLUS ( Y page 325) or via the
"radar sensor" function in the on-board
computer( Y page 378).
GWarning!
BAS PLUS will only respond with brake
assistance if it has clearly detected an object.
Detection can be impeded by
R dirty or covered sensors
R snowfall or heavy rain
68Driving safety systemsSafety