sport MERCEDES-BENZ S-Class 2011 W221 Owner's Guide

pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance call buttonXOpen the stowage compartment under the
armrest ( Y page 423).XPress and hold Roadside Assistance
button : for more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated. The
indicator lamp in Roadside Assistance
button : flashes while the call is active.
The Connecting Call message appears in
the COMAND display and COMAND is
muted.
If a connection can be established, the Call
Connected message appears in the
COMAND display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the
S button on COMAND during the call.
Spoken commands are not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.XDescribe the type of assistance needed.
The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or organizes for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may
be charged for services such as repair work
and/or towing. Further details are available
in your mbrace manual.
i If the indicator lamp in MB info call
button : flashes continuously and it was
not possible to establish a voice
connection to the Response Center, then
the mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding cellular phone network is
not available). The Call Failed message
appears in the multifunction display.
The COMAND display shows the Call
could not be connected! message.
Press W to confirm the message.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the COMAND telephone
keypad.
i Sign and Drive services 30
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a flat tire
with the vehicle's own spare tire.
30 USA only.Features435Loading, stowing and featuresZ

Towing and tow-starting
Important safety notes
GWarning
Hybrid vehicles: ensure that you read the
"HYBRID" supplement. You may otherwise fail
to recognize dangers.
GWarning
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine will not run.
R there is a malfunction in the brake system.
R there is a malfunction in the power supply
or the vehicle's electrical system.
With the engine not running, there is no power
assistance for the brake and steering
systems. You will then need considerably
more force to steer and to brake and the
brake pedal travel will be longer. If necessary,
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
GWarning
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
Mercedes-Benz recommends that you use
an authorized Mercedes-Benz Center for
this purpose.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised. This could
otherwise damage the transmission.
The automatic transmission must be in
position N when the vehicle is being towed.
Make sure that the battery is connected and
charged. You will otherwise not be able to:
R turn the SmartKey to position 2 in the
ignition lock.
R shift the automatic transmission to
position N.
i Switch off the automatic locking feature
before the vehicle is towed ( Y page 261).
Otherwise, you could lock yourself out of
the vehicle when pushing or towing the
vehicle.Towing and tow-starting473Roadside assistanceZ

On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button
( Y page 299).XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the electric parking brake.XSwitch on the hazard warning flashers
( Y page 276).XLeave the SmartKey inserted in the ignition
lock in position 2.
i
When towing with the hazard warning
flashers switched on, use the combination
switch as usual to signal in which direction
you are changing. In this case, only the
indicator lamps for the direction of travel
flash. When you reset the combination
switch, the hazard warning flashers start
flashing again.
Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
XTurn the SmartKey to position 2 in the
ignition lock.XShift the automatic transmission to
position N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.XShift the automatic transmission to
position P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
will fail.
GWarning
Only use fuses approved by Mercedes-Benz
with the specified amperage for the system in
question and do not attempt to repair or
bridge a blown fuse. Using other than
approved fuses or using repaired or bridged
fuses may cause an overload leading to a fire,
and/or cause damage to electrical
components and/or systems. Have the cause
determined and remedied by an authorized
Mercedes-Benz Center.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart. An authorized
Mercedes-Benz Center will be happy to
advise you.
i If a fuse has blown, visit a breakdown
service or an authorized Mercedes-Benz
Center.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
Before changing a fuse
XPark the vehicle and apply the electric
parking brake.XSwitch off all electrical consumers.XRemove the key from the ignition lock.Fuses475Roadside assistanceZ

Trailer load/noseweight
The trailer load/noseweight affects the gross
weight of the vehicle. If a trailer is attached,
the trailer load/noseweight is included in the
load along with occupants and luggage. The
trailer load/noseweight is usually
approximately 10% of the gross weight of the
trailer and its cargo.
Your Mercedes-Benz is designed for
transporting persons and their luggage.
Mercedes-Benz does not recommend towing
a trailer with your vehicle.
Maximum tire load
GWarning
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
i The actual values for tires are specific to
each vehicle and may deviate from the
values in the illustration.
Maximum tire load : is the maximum
permitted weight for which the tire is
approved.
Further information on tire loads
( Y page 495).
Uniform Tire Quality Grading
Standards
Overview of tire quality standards
The Uniform Tire Quality Grading Standards
are U.S. government specifications. Their
purpose is to provide drivers with uniform
reliable information on tire performance data.
Tire manufacturers have to grade tires using
three performance factors: tread wear :,
tire traction ; and heat resistance =. All
tires sold in North America are provided with
the corresponding quality class mark on the
sidewall of the tire, even though these
regulations do not apply to Canada.
i The actual values for tires are specific to
each vehicle and may deviate from the
values in the illustration.
Where applicable, the tire grading
information can be found on the tire sidewall
between the tread shoulder and maximum
tire width.
For example:
Tread wearTractionTemperature200AAA
All passenger car tires must conform to the
statutory safety requirements in addition to
these grades.
494Uniform Tire Quality Grading StandardsTires and wheels

In addition to the load bearing index, load
index : may be imprinted after the letters
that identify speed index B (Y page 496) on
the sidewall of the tire.
R If no specification is given: no text (as in the
example above), represents a standard
load (SL) tire
R XL or Extra Load: represents a reinforced
tire
R Light load: represents a light load tire
R C, D, E: represents a load range that
depends on the maximum load that the tire
can carry at a certain pressure
DOT, Tire Identification Number (TIN)
U.S. tire regulations prescribe that every new
tire manufacturer or retreader has to imprint
a TIN in or on the sidewall of each tire
produced.
The TIN is a unique identification number. The
TIN enables the tire manufacturers to inform
purchasers of recalls and other safety-
relevant matters. It makes it possible for the
purchaser to easily identify the affected tires.
The TIN is made up of manufacturer
identification code ;, tire size =, tire type
code ? and date of manufacture A.
i Tire data is vehicle-specific and may
deviate from the data in the example.
DOT (Department of Transportation): tire
symbol : marks that the tire complies with
the requirements of the U.S. Department of
Transportation.
Manufacturer identification code:
manufacturer identification code ; provides
details on the tire manufacturer. New tires
have a code with two symbols. Retreaded
tires have a code with four symbols.
Further information about retreaded tires
( Y page 480).
Tire size: identifier = describes the tire size.
Tire type code: tire type code ? can be
used by the manufacturer as a code to
describe specific characteristics of the tire.
Date of manufacture: date of manufacture
A provides information about the age of a
tire. The first and second positions represent
the week of manufacture, starting with "01"
for the first calendar week. Positions three
and four represent the year of manufacture.
For example, a tire that is marked with
"3208", was manufactured in week 32 in
2008.
Tire characteristics
i Tire data is vehicle-specific and may
deviate from the data in the example.
This information describes the tire cord and
the number of layers in sidewall : and under
the tread ;.
Tire labeling499Tires and wheelsZ

Term definition for tires and loading
Tire ply composition and material
used
Describes the number of layers or the number
of rubber-coated belts in the tire tread and
the tire wall. These are made of steel, nylon,
polyester and other materials.
Bar
Metric unit for tire pressure. 14.5038 pounds
per square inch (psi) and 100 kilopascals
(kPa) are the equivalent of 1 bar.
DOT (Department of Transportation)
DOT marked tires fulfill the requirements of
the United States Department of
Transportation.
Average weight of the vehicle
occupants
The number of occupants for which the
vehicle is designed multiplied by 68 kilograms
(150 lb).
Uniform Tire Quality Grading
Standards
This is a uniform standard to grade the quality
of tires with regards to tread quality, tire
traction and temperature characteristics. The
quality grading assessment is made by the
manufacturer following specifications from
the U.S. government. The quality grade of a
tire is imprinted on the sidewall of the tire.
Recommended tire pressure
This is the recommended tire pressure for
your vehicle under normal driving conditions.
You will find the recommendation on the Tire
and Loading Information placard on the
B-pillar on the driver's side of your vehicle.
The recommended tire pressure provides the
best balance between handling
characteristics, ride comfort and wear.
Additional information on particular driving
conditions is located on the tire pressure
table on the inside of the fuel filler flap.
Increased vehicle weight due to
optional equipment
This is the combined weight of all standard
and optional equipment available for the
vehicle, regardless of whether it is actually
installed on the vehicle or not.
Wheel rim
This is the part of the wheel on which the tire
is mounted.
GAWR (Gross Axle Weight Rating)
The GAWR is the maximum gross axle weight
rating. The actual load on an axle must never
exceed the gross axle weight rating. The
gross axle weight rating can be found on the
vehicle identification plate on the B-pillar on
the driver's side.
Speed index
The speed index is part of the tire
identification. It specifies the speed range for
which the tire is approved. Specifies the
speed range for which the tire is approved.
GVW (Gross Vehicle Weight)
The gross vehicle weight includes the weight
of the vehicle including fuel, tools, the spare
wheel, accessories installed, occupants,
luggage and the drawbar noseweight if
applicable. The gross vehicle weight must not
exceed the gross vehicle weight rating GVWR
500Term definition for tires and loadingTires and wheels