navigation MERCEDES-BENZ S-Class 2011 W221 Repair Manual

ProblemPossible causes/consequences and M SolutionsThe Navigation
function
unavailable message
appears.COMAND has an integrated hard disk on which the digital map is
stored.
To protect the hard disk from damage, COMAND switches it off at
very high temperatures. The navigation system will then be
temporarily unavailable.XLet the vehicle and COMAND cool down.XTo hide the message: switch COMAND off and then on again.If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area, for example when
calculating a route.XTo hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard disk once more. The message
will then reappear.XConsult an authorized Mercedes-Benz Center.ProblemPossible causes/consequences and M SolutionsYou will see a message
informing you that the
DVD containing the
digital map is
incompatible with the
system software.The DVD containing the digital map cannot be used for the update.XTo confirm the message: press W the COMAND controller.XEject the DVD.XHave the system software updated at an authorized Mercedes-
Benz Center.ProblemPossible causes/consequences and M SolutionsInstallation of the map
software has failed.The DVD is dirty or scratched.XClean the DVD.XRestart the installation.There is overheating due to excessive temperatures in the vehicle
interior.XWait until the vehicle interior has cooled down.XRestart the installation.COMAND's integral hard disk is faulty.XConsult an authorized Mercedes-Benz Center.190NavigationCOMAND

:Active party;Party on hold=To interconnect parties by creating a
conference connection
XTo interconnect parties by creating a
conference connection: select
Conference= by turning cVd the
COMAND controller and press W to
confirm.
Sending DTMF tones
This function is not supported by all mobile
phones.
Answering machines or other devices can be
controlled by DTMF tones, e.g. for remote
query functions.
:To transmit individual characters using
the character bar
;To transmit a phone book entry as a
character string
XIf you would like to listen to the messages
on your answering machine, for example,
select the corresponding number.
XTo transmit individual characters: once
a connection has been established to the
answer phone, select the desired
characters in the character bar and press
W to confirm.
or
XPress the corresponding button on the
telephone keypad.
Every character selected will be
transmitted immediately.
XTo send a phone book entry as a DTMF
sequence: select Name by turning cVd the
COMAND controller and press W to
confirm.
XSelect the desired phone book entry and
press W to confirm.
The entry is sent as a DTMF character
string.
XTo switch back to the call display: select
B.
iYou can also send DTMF tones using
Voice Control System (see the separate
operating instructions).
Using the phone book and address
book
The COMAND phone book is an extract of
those entries from the address book which
contain at least one telephone number.
The address book organizes and stores
entries which are entered from different
sources (mobile phone, SD memory card,
Bluetooth® import, COMAND phone book,
navigation). You can use these entries for
making telephone calls, for navigation and for
writing text messages.
Importing contacts automatically
If a mobile phone is connected with COMAND
via the Bluetooth® interface, the contacts
(phone book entries) of the corresponding
mobile phone are automatically imported into
the phone book in COMAND.
200TelephoneCOMAND

Depending on the mobile phone, this process
may take some time. Depending on the
mobile phone used, only the phone book
entries in the mobile phone or these entries
and the phone book entries in the SIM card
are imported.
You can recognize the automatically imported
contacts (phone book entries) in COMAND by
the icon Ã/0. These are only available
in COMAND when a mobile phone is
connected to COMAND via the Bluetooth®
interface.
Importing contacts manually
iManually imported contacts are always
available. Automatically imported contacts
are only available in COMAND when a
mobile phone is connected to COMAND via
the Bluetooth® interface.
You can import existing contact data
manually:
Rfrom the memory card
Rvia the Bluetooth® interface (e.g.
Bluetooth® telephone, Bluetooth® PC)
XTo import data: load the memory card or
activate Bluetooth® in COMAND
(Y page 192) and on the Bluetooth®
telephone or PC (see operating instructions
of the respective mobile phone/PC).
XSelect Data/connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.
XSelect Download contacts and press W
to confirm.
XSelect From memory card or Via
Bluetooth and press W to confirm.
XSelect Add or Overwrite and press W to
confirm.
XTo cancel data import: press W.
or
XPress the % back button on the center
console.
If the data has been imported, the Import
successful message is displayed.
If the COMAND phone book memory is full,
this message appears in the display:
Memory full. Not all contact data
could be imported..
iIf you switch over to another main
function (e.g. navigation) while importing
data, the import via the Bluetooth®
interface will be canceled. If you switch to
another function while importing vCards
from the memory card, the import will not
be canceled.
iAfter the data has been imported,
COMAND has to process it. Importing via
the Bluetooth® interface may take some
time, depending on the number of contacts
being imported. The entries are only visible
in the address/phone book when this is
completed.
Calling up contacts/details
You can call up contacts with the list or by
using the character bar.
Telephone201COMANDZ

Displaying contact detailsXSelect Options by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
XSelect Details and press W to confirm.
The detailed view appears.
XTo return to the list: select List by sliding
XVY the COMAND controller and press
W to confirm.
Creating new contacts/changing
contacts
Automatically imported contacts cannot be
edited. These have to be copied to the
COMAND address book first by saving.
iIn certain countries, these functions are
not available from speeds above
approximately 3 mph (5 km/h). As soon as
the speed falls below approximately 2 mph
(3 km/h), the function is available again.
iYou can enter address data directly into
the address book. If you store telephone
numbers in the phone book, these are
saved in the address book. If you store a
navigation destination, COMAND creates
an address book entry which includes the
complete navigable address data.
iAutomatically imported contacts cannot
be edited. They have to be saved first, to be
copied to the COMAND address book.
XCall up the contact (Y page 201)13.XSelect Options by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
XSelect New entry or Edit and press W to
confirm.
The input menu with data fields appears.
:Entry mark (cursor);Data field=Two-line character barB To select the languagep To select the character set*/E To select uppercase and
lowercase letters
% BackF To delete your selection¬ To confirm your selection?Preset phone categoryXEnter the respective data in the data fields.XTo enter data in the data field: select the
respective characters from character bar
=.
XTo move the cursor in the data field:
select the respective characters from
character bar =.
XTo change data fields: slide ZV the
COMAND controller until the character bar
is hidden.
13Only available with the "Change contact" function.Telephone203COMANDZ

stores the destination in the address book
with the complete navigable address data.
In this case, navigation can be started
without any further data input.
If the contact entry contains a postal
address, e.g. as a result of importing a
vCard, the system can also navigate to this
address. If the data is incomplete or
unclear, COMAND asks the user to enter
the relevant address data. After the entry
has been completed and navigation has
been started, COMAND replaces the
existing address with the navigable
address if necessary.XSearch for an address book entry using the
¤ symbol.XDisplay the details about an entry and
highlight the address data field.XSelect Options by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.XSelect Navigate and press W to confirm.XSelect Start and press W to confirm.
i
You may only select Navigate if the
address data field contains complete,
navigable data. This is indicated by the ¤
symbol.
Voice tags*
i Voice tags are entered via Voice Control
System*; see the separate operating
instructions for Voice Control System*.
Adding or changing a voice tag
i You can add one voice tag per address
book entry.
XSearch for an address book entry with or
without a voice tag ( ¦ symbol).XSelect Options by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.XSelect Voice tag and press W to confirm.XSelect Add or Edit and press W to confirm.
Subsequent operation is controlled
by voice. Voice Control System* guides you
through the menus.
Deleting a voice tag
XSearch for an address book entry with a
voice tag.XSelect Options by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.XSelect Voice tag and press W to confirm.XSelect Delete and press W to confirm.
A deletion prompt appears.
Listening to a voice tag
XSearch for an address book entry with a
voice tag.XSelect Options by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.XSelect Voice tag and press W to confirm.XSelect Listen and press W to confirm.
You will hear the voice tag.
Using call lists
Introduction
COMAND displays calls received (including
missed calls) and made during phone
operation in lists.
i The respective menu item can only be
selected if calls have already been made or
received in COMAND or if the call lists have
been imported from the telephone.
Opening the call list and selecting an
entry
XTo call up the telephone menu: press the
S function button.XSelect Call lists in the telephone basic
menu by sliding VÆ and turning cVd theTelephone205COMAND* optionalZ

Many audio CDs contain CD text. COMAND
uses the information contained therein to
display the artist, album and track name.
If the audio CD does not contain any CD text
information, COMAND can use the Gracenote
Media Database to identify unknown audio
tracks when breaking in audio CD mode. This
is only possible if the relevant information is
saved in the Gracenote Media Database and
if the "Gracenote Media Database" function
is activated.
If this is the case, COMAND will display the
corresponding data such as artist, album and
track name in the relevant displays and lists.
If COMAND accesses the Gracenote Media
Database when reading an audio CD, you will
see the following message:
Selecting Gracenote® data to be displayed
If several entries exist for the CD of a
particular artist, you can select which of the
entries should be shown.
If the inserted CD does not contain any
Gracenote® data, the Gracenote Media
Database menu item is shown in gray and
cannot be selected.
XSwitch on audio CD mode (Y page 218).XSelect CD by sliding VÆ and turning cVd
the COMAND controller and press W to
confirm.
XSelect Gracenote Media Database by
turning cVd the COMAND controller and
press W to confirm.
Switch the function on O or off ª.
Updating Gracenote® music recognition
technology and the Gracenote Media
Database
The digital data on the Gracenote Media
Database becomes obsolete due to the
release of new CDs. Optimum functionality
can only be attained with up-to-date
Gracenote® music recognition technology.
Information about new versions can be
obtained from an authorized Mercedes-Benz
Center.
You can have your music recognition
software updated there with a DVD, or you
can update it yourself.
iThe Gracenote Media Database is
updated in conjunction with the navigation
system's digital map (Y page 186).
Setting the audio format
You can only set the audio format in audio
DVD mode. The number of audio formats
available depends on the DVD. The content of
an audio DVD is called an "album", and this
can be divided into up to nine groups. A group
can contain music in different sound qualities
(stereo and multi-channel formats, for
example), or bonus tracks. Each group can
contain up to 99 tracks. If an audio DVD only
contains one audio format, the "Group" menu
item(s) cannot be selected.
XSwitch on audio DVD mode (Y page 218).XSelect DVD-A by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
Audio223COMANDZ

If COMAND is equipped with a Media
Interface, external audio sources are
connected using the associated cable set.
The audio cable set then replaces the audio
AUX socket.
iYou can find more information on the
Internet at http://www.mercedes-
benz.com/connect and in the "Media
Interface mode" section (Y page 229).
Activating audio AUX mode
When you connect an external audio source,
audio AUX is not selected automatically.
XSelect Audio in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.
XSelect Aux using cVd and press W to
confirm.
The audio AUX menu appears. The medium
in the external audio source is played, if the
source is connected and playback
selected.
Please see the respective operating
instructions for how to operate the external
audio source.
You will find details on volume (Y page 132)
and sound (Y page 133) settings in the "At a
glance" section.
GWarning!
External audio sources may have different
volumes, which can mean that system
messages such as traffic announcements and
navigation system announcements are much
louder. If necessary, please deactivate the
system messages or adjust their volume
manually.
Increasing the volume
In some cases, the volume of the external
audio device may be quieter or louder, or the
usual maximum possible volume may be
lower. On some devices, it is possible to
adjust the volume separately. In this case,
start at a medium volume and increase it
gradually. This enables you to determine
whether the system is able to play tones at
high volume without distorting them.
Video
Vehicle equipment
iThese Operating Instructions describe all
standard and optional equipment available
for your vehicle at the time of purchase.
Please note that your vehicle may not be
equipped with all features described.
General information
Automatic picture shutoff
If the vehicle is traveling at speeds above
approximately 3 mph (5 km/h), the picture
is shutoff in video DVD mode.
The video is only displayed when the
transmission selector lever is in position P.
If the transmission selector lever is moved out
of position P, the In order not to
distract the driver, the picture is
faded out while the vehicle is in
motion. message appears.
As soon as the vehicle speed falls below
approximately 3 mph (5 km/h), the picture is
switched on again.
Video235COMANDZ

Showing/hiding the menu
This function is not available while the DVD's
own menu (Y page 240) is being displayed.
XTo show: press W the COMAND
controller.
or
XSelect Menu while the navigation menu is
shown and press W to confirm.
XTo hide: slide ZV the COMAND controller
and confirm Full screen by pressing W.
Menu shown
:Video DVD options;Pause function=Stop function?Full-screen functionAMedia selectionBSound settings
Fast forward/rewind
XSlide XVY and hold the COMAND
controller until the desired position is
reached.
You see the navigation menu.
Selecting a video DVDXPress W the COMAND controller to show
the menu.
XSelect Media by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
The media list appears. The # dot
indicates the medium currently playing.
Video DVDs are indicated by the ý icon.
:Icon ý for a video DVD;Video DVD currently playingXSelect DVD-V by turning cVd the COMAND
controller and press W to confirm.
COMAND loads the video DVD and starts
playback.
iIf you select a CD, an audio DVD or an
MP3 medium, you switch to the respective
audio mode. You can find further
information about the media list on
(Y page 221).
238VideoCOMAND

Stop functionXPress W the COMAND controller to show
the menu.
XTo interrupt playback: select ± by
turning cVd the COMAND controller and
press W to confirm.
The « display changes to M. The video
image is hidden.
XTo continue playback: select M and press
W to confirm.
Playback continues from the point where it
was interrupted.
XTo stop playback: while playback is
interrupted, select ± again and press W
to confirm.
or
XDuring playback, confirm ± by pressing
W twice in quick succession.
M is selected.
XTo restart playback: confirm M by
pressing W.
Playback restarts from the beginning.
Pause function
XPress W the COMAND controller to show
the menu.
XTo pause: select « by turning cVd the
COMAND controller and press W to
confirm.
The « display changes to M.
XTo continue playback: select M and press
W to confirm.
The menu is hidden.
Selecting a scene/chapter
If the film is divided into scenes or chapters,
you can select them directly while the film is
running, or skip forwards step-by-step. Some
DVDs do not permit this at certain points (e.g.
during the opening credits).
It may also be possible to select the scene/
chapter from within the menu stored on the
DVD.
XTo skip forwards or back: turn cVd or
slide XVY the COMAND controller.
The navigation menu (Y page 237) appears
for approximately eight seconds.
XOn the multifunction steering wheel:
switch on video DVD mode in COMAND
(Y page 237).
XUse the = or ; button to select the
Audio menu.
XPress 9 or : to select a scene/
chapter.
If you press and hold 9 or : for an
extended period, rapid scroll begins.
Selecting a film/title
This function is only available if the DVD is
divided into several films/tracks. If the DVD
contains several films, these can be selected
directly. A film can be selected either when
the DVD is being played back or when it is
stopped.
The film can also be selected from the menu
on the DVD itself.
XPress W the COMAND controller to show
the menu.
XSelect DVD-V by turning cVd the COMAND
controller and press W to confirm.
XSelect DVD functions and press W to
confirm.
A menu appears.
Video239COMANDZ

Switching on video AUX modeXSelect Video in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.
If video AUX mode was the last mode
selected, it will now be active.
If another video source is switched on, you
can now switch to video AUX mode in the
video menu.XSelect Video and press W to confirm.XSelect Aux and press W to confirm.
The video AUX menu appears. You will hear
and see the content of the external video
source if it is connected and switched to
playback.
For details on how to operate the external
video source, see the respective device's
operating instructions.
Showing/hiding the menu
XTo show: press W the COMAND
controller.XTo hide: slide ZV the COMAND controller
and confirm Full screen by pressing W.
Volume and sound settings
You will find details on volume ( Y page 132)
and sound ( Y page 133) settings in the "At a
glance" section.
GWarning!
External video sources may have different
volumes, which can mean that system
messages such as traffic announcements and
navigation system announcements are much
louder. If necessary, please deactivate the
system messages or adjust their volume
manually.
i It may be the case that a device which is
connected as an external video source
seems quieter or louder in the vehicle, or
that the usual maximum volume cannot be
reached. On some devices, it is possible to
adjust the volume separately. In this case,
start at a medium volume and increase it
gradually. This enables you to determine
whether the system is able to play the
music at high volume without distorting it.
Rear Seat Entertainment System
Vehicle equipment
i These Operating Instructions describe all
standard and optional equipment available
for your vehicle at the time of purchase.
Please note that your vehicle may not be
equipped with all features described.
General information
Important safety notes
GWarning
The RSE CD/DVD player is a Class 1 laser
product. There is a danger of invisible laser
radiation when you open or damage the cover.
Do not remove the cover. The RSE CD/DVD
player does not contain any parts which can
be serviced by the user. For safety reasons,
have any necessary service work performed
by qualified personnel.
GWarning
The driver should not wear a Rear Seat
Entertainment headset while operating the
vehicle under any circumstances. The use of
a headset while driving the vehicle could
drastically impair the ability to react to audible
traffic conditions (e.g. emergency sirens from
police/fire/ambulance, another car’s horn,
etc.).
GWarning
When not in use, headsets or external video
sources should be stored in a safe location
(e.g. one of the vehicle’s storage
compartments) so that they are not loose
within the passenger compartment during
braking, vehicle maneuvers or a traffic
242Rear Seat Entertainment SystemCOMAND