Head restraints MERCEDES-BENZ S-Class 2011 W221 Owner's Manual

Head restraintsAdjusting (electrically) ...................104
Adjusting (rear) .............................. 105
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High beam flasher ............................. 276
Hill start assist .................................. 302
HOLD function ................................... 335
HOLD function (display message) ... 403
Home address ................................... 175
Entering and saving .......................154
Selecting from the destination
memory ......................................... 156
Hood
Closing ........................................... 447
Display message ............................ 410
Opening ......................................... 446
Hydroplaning ..................................... 322
I
Immobilizer .......................................... 73
Incident (traffic report) ..................... 172
Indicator and warning lamps DISTRONIC PLUS ........................... 419
Insect protection on the radiator .... 447
Instrument cluster Overview .......................................... 32
Submenu (on-board computer) ......377
Warning and indicator lamps ...........33
Interior lighting
Ambient light (COMAND) ...............260
Automatic control ..........................278
Interior lighting .............................. 259
Manual control ............................... 278
Reading lamp ................................. 277
Intermediate stop
Deleting ......................................... 160
Intermediate top
Entering ......................................... 158
iPod ®
Alphabetic track selection .............233
Connecting to the Media
Interface ........................................ 229
Device version ............................... 229
Selecting a category/playlist .........232
iTunes®
............................................... 233
J
Jack Storage location ............................ 462
Using ............................................. 464
Jump-starting ..................................... 471
K
KEYLESS-GO Button ............................................ 299
Convenience closing feature ............91
Display message ............................ 411
Locking ............................................ 77
Starting the engine ........................301
Unlocking ......................................... 77
Key positions
KEYLESS-GO .................................. 299
SmartKey ....................................... 299
Kickdown ................................... 309, 312
L
Lane-change assistant see Active Blind Spot Assist
see Blind Spot Assist
Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 376
Display message ............................ 404
Function/information ....................354
Lane recommendations .................... 165
Explanation .................................... 167
Presentation .................................. 167
LATCH-type (ISOFIX) child seat
anchors ................................................ 63
License plate lamp (display
message) ............................................ 395
Lights Automatic headlamp mode ............273
Cornering light function .................277
Daytime running lamps ..................273
Driving abroad ............................... 272
Fog lamps ...................................... 274
Hazard warning lamps ...................276
High-beam headlamps ...................275
Light switch ................................... 272
12Index

MenuExiting ................................... 135, 151
Showing ........................ 150, 238, 251
Menu (on-board computer)
AMG ............................................... 371
Assistance ..................................... 375
Audio ............................................. 370
DISTRONIC PLUS ........................... 332
DVD ............................................... 371
Navigation ..................................... 369
Overview of menus ........................367
Service ........................................... 377
Settings ......................................... 377
Telephone ...................................... 374
Trip ................................................ 368
Menu item
Selecting ........................................ 126
Menu overview
COMAND ....................................... 119
Message memory (on-board
computer) .......................................... 380
Messages see Display messages
Mirrors
Sun visor ........................................ 429
Mobile phone
Authorizing .................................... 193
Connecting (Bluetooth ®
interface) . 193
De-authorizing ............................... 195
External authorization ....................194
Registering (authorizing) ................193
MOExtended run-flat system ........... 467
MP3 Bit/sampling rates ......................... 225
Copyright ....................................... 225
Data medium ................................. 224
File systems ................................... 224
Formats ......................................... 225
Selecting a medium .......................221
Multicontour seat .............................. 106
Front .............................................. 266
Rear compartment .........................106
Multifunction display ........................ 366
Lane recommendations .................167
Multifunction steering wheel
Operating the on-board computer . 365
Overview .......................................... 34Multisession CDs ............................... 224
Music Register Copying music data .......................226
MUSIC REGISTER
Deleting all music files ...................227
Memory space info ........................228
Playback options ........................... 229
Switching to ................................... 226
My address
see Home address
N
Navigation Installing map software .................. 186
On-board computer .......................369
Navigation (also see route
guidance) Traffic report .................................. 172
Navigation announcements
Switching off ......................... 132, 168
Navigation menu
Showing/hiding .....................237, 251
Navigation mode
Switching to ................................... 149
NECK-PRO head restraints ............... 104
Operation ......................................... 53
Resetting after being triggered ........54
NECK-PRO luxury head restraints ... 104
Operation ......................................... 53
Resetting after being triggered ........54
Night View Assist Plus ...................... 348
Activating/deactivating .................349
Cleaning ......................................... 457
Display message ............................ 401
Malfunction .................................... 352
Problem ......................................... 352
North up orientation ......................... 181
Notes on breaking-in a new
vehicle ................................................ 298
14Index

Center consoleFunctionPage:Function button for the
radio and CD/DVD/SD
card117
;Back button117=Hazard warning lamps276?Lumbar support266Multicontour seat266AFunction button for the
telephone and navigation
system149
BActivates/deactivates
COMAND131
FunctionPageCAdjusts the volume132DProgrammable button118ETelephone keypad118FRear window roller sunblind429GRetracts the rear seat head
restraints105
HSelects the drive program310ICOMAND controller116Center console35At a glance

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Occupant safety
Overview of occupant safety
In this section you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint systems are:
R Seat belts
R Child restraint systems
R LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R SRS (Supplemental Restraint System)
R NECK-PRO head restraints
R PRE-SAFE ®
R Air bag system components with:
- PASSENGER air bag OFF indicator lamp
- USA only: front passenger seat with
Occupant Classification System (OCS)
- Canada only: front passenger seat with
BabySmart™ air bag deactivation system
The different air bag systems work
independently of each other. The protective
functions of the systems work in conjunction
with each other. Not all air bags are deployed
in an accident.
GWarning
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead
to the restraint systems no longer functioning
as intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy
inadvertently or fail to deploy in accidents
although the deceleration threshold for air
bag deployment is exceeded. Therefore,
never modify the restraint systems. Do not
tamper with electronic components or their
software.
i See "Children in the vehicle"
( Y page 60) for more information on
infants and children traveling with you in
the vehicle and restraints for infants and
children.
SRS (Supplemental Restraint System)
Introduction
SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the
effect of the forces to which occupants are
subjected during an accident.
SRS consists of:
R the 6 SRS warning lamp
R air bags
R air bag control unit (with crash sensors)
R belt tensioners
R belt force limiters
SRS warning lamps
SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The 6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started.
The SRS components are in operational
readiness when the 6 SRS warning lamp
goes out while the engine is running.
42Occupant safetySafety

PRE-SAFE®
systemGWarning
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes pre-emptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R in emergency braking situations, e.g. if BAS
is activated or, in vehicles with DISTRONIC
PLUS, where BAS PLUS intervenes
powerfully
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detects an imminent
danger of collision in certain situations
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
or when having to swerve to avoid an
obstacle at a speed
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R the front-passenger seat or the electrically
adjustable outer rear seats are adjusted if
they are in unfavorable position.
R on vehicles with a multicontour seat or an
active multicontour seat: the air pressure
in the side bolsters on the seat cushion and
the side bolsters on the backrest is
increased.
R on vehicles with multicontour seats in the
rear: the air pressure in the backrest side
bolsters of the outer seats in the rear is
increased.
R if the vehicle skids, the sliding sunroof,
panorama sliding sunroof and the side
windows are closed so that only a small gap
remains.
If the sliding sunroof, panorama roof with
power tilt/sliding panel or a side window is
obstructed when closing, the closing
procedure is stopped. The obstructed sliding
sunroof, panorama roof with power tilt/
sliding panel or side window then opens again
slightly.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. The air pressure in the
side bolsters on the multicontour seat/active
multicontour seat is reduced again. All
settings made by PRE-SAFE ®
can then be
reversed.
If the seat belts are not released:XMove the backrest back slightly, but only
when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.GWarning
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
More information about seat-belt
adjustment, a convenience function
integrated into PRE-SAFE ®
, can be found in
the "Seat-belt adjustment" section
( Y page 58).
NECK-PRO head restraints/NECK-
PRO luxury head restraints
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver’s and front-passenger’s head and neck.
Occupant safety53SafetyZ

In the event of a rear collision of a certain
severity, the NECK-PRO head restraints/
NECK-PRO luxury head restraints on the
driver's and the front-passenger seat are
moved forwards and upwards. This provides
better head support.
GWarning
Do not attach any objects (e.g. a coat hanger)
to the NECK-PRO head restraints/NECK-PRO
luxury head restraints. Otherwise, the NECK-
PRO head restraints/NECK-PRO luxury head
restraints may not function properly and in
the event of a rear-end collision may not offer
the protection they are designed to provide.
GWarning
Only use seat covers/head restraint covers
that have been tested and approved by
Mercedes-Benz for your vehicle model.
Using seat covers and head restraint covers
other than those recommended may cause a
malfunction when NECK-PRO head
restraints/NECK-PRO luxury head restraints
are triggered or may prevent side impact air
bags/pelvis air bags from deploying.
Consult an authorized Mercedes-Benz Center
regarding availability.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
(Y page 54). Otherwise, the additional
protection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
GWarning!
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Resetting triggered NECK-PRO head
restraints
Important safety notes
GWarning
For reasons of safety, have the NECK-PRO
head restraints/NECK-PRO luxury head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision.
GWarning
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries.
NECK-PRO head restraints
iResetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
54Occupant safetySafety

XPress the base of the NECK-PRO head
restraint cushion back in the direction of
arrow ; as far as it will go.
XPush the NECK-PRO head restraint cushion
down into the guide in the direction of
arrow = as far as it will go.
XFirmly fold the NECK-PRO head restraint
cushion back in the direction of arrow :
until it engages.
XRepeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints
iIf you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist
workshop, e.g. a Mercedes Benz Service
center.
XRemove resetting tool : from the vehicle
tool kit in the trunk.
XSlide resetting tool : into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.
XPush resetting tool : downwards until you
hear the head restraint deployment
mechanism engage.
XPull out resetting tool :.XFirmly press the NECK-PRO luxury head
restraint cushion back = until it engages.
XRepeat this procedure for the second
NECK-PRO luxury head restraint.
XPut resetting tool : back into the vehicle
tool kit.
Seat belts
Important safety notes
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
iSee "Children in the vehicle"
(Y page 60) for more information on
infants and children traveling with you in
the vehicle and restraints for infants and
children.
GWarning!
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts.
GWarning
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position as
Occupant safety55SafetyZ

Never change the rear seat position after
installing the child restraint. This could
R damage the child restraint
R introduce undesirable slack or tension into
the seat belt
R loosen the child restraint
R misposition the child restraint
All of the above will lessen the
effectiveness of the child restraint and thus
increase the chance or severity of injury in
an accident.
Top TetherGWarning
Observe "Important safety notes"
( Y page 60).
Top Tether provides an additional attachment
point between the "LATCH" type child seat
mount (ISOFIX) child restraint system and the
rear seat. This can further reduce the risk of
injury.
The Top Tether anchorages are located in the
rear compartment behind the head restraints.
XVehicles with electrically adjustable rear
seats: move the rear seat backrest to an
upright position ( Y page 102).XRemove corresponding protective cap :
from the Top Tether anchorage.XPlace protective cap : in a suitable place
(e.g. in the glove box).XSlide the head restraint upwards.XRoute Top Tether belt ? under the head
restraint between both head restraint bars.XEngage Top Tether hook = of Top Tether
belt ? into Top Tether anchorage ;.
Make sure that:
R Top Tether hook = is engaged in Top
Tether anchorage ;, as illustrated.
R Top Tether belt ? is not twisted.
R Top Tether belt ? can move freely
between the rear seat backrest and the
head restraint.XInstall the LATCH-type (ISOFIX) child
restraint system with Top Tether. Always
comply with the manufacturer's
installation instructions. Make sure that
Top Tether belt ? is taut.
The child restraint system with Top Tether
belt ? has been removed:
XSlide protective cap : onto Top Tether
anchorage ;.GWarning!
Vehicles with rear power seats:
Never change the rear seat position after
installing the child restraint. This could
R damage the child restraint
R introduce undesirable slack or tension into
the seat belt
R loosen the child restraint
R misposition the child restraint
64Children in the vehicleSafety

Seats
Important safety notes
GWarning
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before setting the vehicle in motion.
GWarning
Do not adjust the driver's seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. This could cause serious or
fatal injuries. The seat backrest and seat belts
provide the best restraint when the wearer is
in a position that is as upright as possible and
seat belts are properly positioned on the
body.
GWarning
Your seat belt must be adjusted so that you
can correctly fasten your seat belt.
Observe the following points:
R adjust the seat backrest until your arms are
slightly angled when holding the steering
wheel.
R adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far back as possible
with the driver still able to operate the
controls properly.
R adjust the head restraint so that it is as
close to the head as possible and the center
of the head restraint supports the back of
the head at eye level.
R never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury.GWarning
The electrically adjustable seats can be
operated at any time. Therefore, do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child's
unsupervised access to a vehicle could result
in an accident and/or serious personal injury.
GWarning!
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an
appropriately sized infant restraint, toddler
restraint, or booster seat recommended for
the size and weight of the child. For additional
information, see "Children in the vehicle".
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
GWarning
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Seats101Seats, steering wheel and mirrorsZ

Do not drive the vehicle without the seat head
restraints. Head restraints are intended to
help reduce injuries during an accident.
! To avoid damage to the seats and the seat
heating, observe the following information:
Rdo not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not to be used to dry
the seats.
Rclean the seat covers as recommended;
see the "Interior care" section.
Rdo not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! When you move the seats, make sure that
there are no objects in the footwell or
behind the seats. Otherwise, you could
damage the seats and the objects.
iThe head restraints in the front seats are
installed with the NECK-PRO system. For
this reason, it is not possible to remove the
head restraints from the front seats.
For design reasons, the rear-compartment
head restraints cannot be removed.
Please contact an authorized Mercedes-
Benz Center for more information.
Adjusting the seats:Head restraint height;Seat height=Seat cushion angle?Seat cushion lengthASeat fore-and-aft adjustmentBBackrest angle
iIf PRE-SAFE® has been activated, the
front-passenger seat and the electrically
adjustable rear seats are moved into a
more favorable position.
iYou can store the seat settings using the
memory function (Y page 111).
iTo ensure the largest possible range of
seat settings, certain seat adjustment
functions will automatically activate other
seat adjustment functions.
iDepending on the seat fore-and-aft
setting, the head restraint height is
adjusted automatically.
Adjusting the rear seats electrically
You can only adjust the outer seats in the rear
electrically.
102SeatsSeats, steering wheel and mirrors