interior safe MERCEDES-BENZ S-Class 2012 W221 Owner's Manual

Cup holderCenter console .............................. 437
Important safety notes ..................437
Rear compartment .........................437
Customer Assistance Center (CAC) ... 31
Customer Relations Department ....... 31
D
Dashboard see Cockpit
Data
see Technical data
Data carrier
MUSIC REGISTER ........................... 230
Data medium
Audio DVD ..................................... 228
CD/DVD ........................................ 229
MP3 ............................................... 228
Date format, setting .......................... 144
Day design, setting ........................... 143
Daytime running lamp mode see Daytime running lamps
Daytime running lamps
Display message ............................ 403
Switching on/off (on-board
computer) ...................................... 385
Switching on/off (switch) ..............277
DEF
Adding ........................................... 321
Display message ............................ 408
Delayed switch-off
Exterior lighting (COMAND) ...........263
Interior lighting (COMAND) ............263
Destination (navigation)
Displaying information ...................172
Entering a destination by address .. 153
Entering a destination using the
map ............................................... 160
Entering an intermediate stop .......161
Entering a point of interest ............162
Saving ............................................ 179
Selecting from the destination
memory ......................................... 159
Selecting from the list of last
destinations ................................... 159
Destination memory (navigation)
Deleting an entry ........................... 181
Entering/saving your home
address .......................................... 156
Previous destinations ....................181
Dialing a number (telephone) ........... 200
Digital speedometer ......................... 376
Digital TV see TV
DIRECT SELECT lever
see Automatic transmission
Display
Selecting the design ......................143
Settings ......................................... 143
Display (cleaning instructions) ........ 467
Displaying the arrival time ............... 172
Displaying the distance to the
destination ......................................... 172
Display messages Calling up (on-board computer) .....388
Driving systems ............................. 408
Engine ............................................ 404
General notes ................................ 388
Hiding (on-board computer) ...........388
Lights ............................................. 401
Safety systems .............................. 389
Service interval display ..................462
SmartKey ....................................... 419
Tires ............................................... 415
Vehicle ........................................... 417
Distance
see Navigation, route overview
Distance display (on-board
computer) .......................................... 383
Distance recorder ............................. 376
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 428
DISTRONIC PLUS Deactivating ................................... 340
Display message ............................ 413
Displays in the multifunction
display ........................................... 339
Driving tips .................................... 340
Function/notes ............................. 332
Important safety notes ..................332Index9

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 31).
Occupant safety
Overview of occupant safety
In this section, you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint system consists of:
R seat belts
R child restraint systems
R LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R SRS (Supplemental Restraint System)
R NECK-PRO head restraints/NECK-PRO
luxury head restraints
R PRE-SAFE ®
R Air bag system components with:
- PASSENGER AIR BAG OFF indicator lamp
- front-passenger seat with Occupant
Classification System (OCS)
The different air bag systems work
independently of each other. The protective
functions of the system work in conjunction
with each other. Not all air bags are deployed
in an accident.
GWARNING
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead
to the restraint systems no longer functioning
as intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy
inadvertently or fail to deploy in accidents
although the deceleration threshold for air
bag deployment is exceeded. Therefore,
never modify the restraint systems. Do not
tamper with electronic components or their
software.
i See "Children in the vehicle"
( Y page 62) for more information on
infants and children traveling with you in
the vehicle and restraints for infants and
children.
SRS (Supplemental Restraint System)
Introduction
SRS consists of:
R the 6 SRS warning lamp
R air bags
R air bag control unit (with crash sensors)
R Emergency Tensioning Devices
R belt force limiters
SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the
effect of the forces to which occupants are
subjected during an accident.
SRS warning lamp
SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The 6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started.
44Occupant safetySafety

XPress the base of the NECK-PRO head
restraint cushion back in the direction of
arrow ; as far as it will go.XPush the NECK-PRO head restraint cushion
down into the guide in the direction of
arrow = as far as it will go.XFirmly fold the NECK-PRO head restraint
cushion back in the direction of arrow :
until it engages.XRepeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints
i If you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
XRemove resetting tool : from the vehicle
tool kit in the trunk.XSlide resetting tool : into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.XPush resetting tool : downwards until you
hear the head restraint deployment
mechanism engage.XPull out resetting tool :.XFirmly press the NECK-PRO luxury head
restraint cushion back = until it engages.XRepeat this procedure for the second
NECK-PRO luxury head restraint.XPut resetting tool : back into the vehicle
tool kit.
Seat belts
Important safety notes
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
i For further information on infants and
children traveling in the vehicle and on
infant and child restraint systems, see
"Children in the vehicle" ( Y page 62).
GWARNING
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts.
GWARNING
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
Occupant safety57SafetyZ

direction during the initial stages of the
impact
R if, in the event of a side impact, on the side
opposite the impact the vehicle
decelerates or accelerates rapidly in a
lateral direction
R if, in certain situations where the vehicle
overturns, the system determines that it
can provide additional protection
If the air bags are deployed, you will hear a
bang, and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6 SRS warning lamp
lights up.GWARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed must be renewed.
For your safety, when disposing of Emergency
Tensioning Devices, always observe the
safety instructions. These are available from
any authorized Mercedes-Benz Center.
The PRE-SAFE ®
system has electrically
operated reversible pre-tensioners that do
not require replacement after activation.
! If the front-passenger seat is not
occupied, do not engage the seat belt
tongue in the buckle on the front-
passenger seat. Otherwise, the Emergency
Tensioning Device could be triggered in the
event of an accident.
Automatic comfort-install feature
The front seat belts have an automatic
comfort-install feature. In vehicles with a rear
bench seat with electrically adjustable outer
seats, the seat belts for the outer seats have
an automatic comfort-install feature. The
automatic comfort-install feature reduces the
retraction force of the seat belts. This results
in increased seat belt comfort.
Children in the vehicle
Child restraint systems
Important safety notes
We recommend that all infants and children
be properly secured in an infant or child
restraint system at all times while the vehicle
is in motion.
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Infants and children must always be seated in
an appropriate infant or child restraint system
recommended for the size and weight of the
child. The infant or child restraint system
must be properly secured in accordance with
the manufacturer's instructions. All infant or
child restraint systems must meet U.S.
Federal Motor Vehicle Safety Standards 213
and 225 and Canadian Motor Vehicle Safety
Standards 213 and 210.2.
An information label on the child restraint
system indicates whether it meets these
standards. This information is also provided
in the installation instructions supplied with
the child restraint system.
Always read and follow the manufacturer's
instructions when using an infant or child
restraint system or booster seat.
Observe all warning signs in the vehicle
interior and on the infant or child restraint.
GWARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child.
62Children in the vehicleSafety

Opening/closing automatically from
outside
Important safety notesGWARNING
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
To open the trunk lid completely, a minimum
clearance of 5.90 ft (1.80 m) above the
ground is necessary.
Opening
You can open the trunk lid using the
SmartKey.
XPress and hold the F button on the
SmartKey until the trunk lid opens.
Closing
GWARNING
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
trunk opening when closing the trunk lid. Be
especially careful when small children are
around. To stop the closing procedure, do one
of the following:
R Press button F on the SmartKey.
R Press the remote trunk opening/closing
switch (on the driver's door).
R Press the trunk closing switch.
R Press the KEYLESS-GO locking/closing
switch.
R Pull the trunk lid handle.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
You can close the trunk lid automatically by
using the closing button 3
or locking button 4
.XTo close: press closing button : in the
trunk lid.XTo close and lock simultaneously:
Press locking button ; in the trunk lid.
i
If you leave a KEYLESS-GO key in the
trunk, the trunk lid will not lock.
Opening/closing automatically from
the inside
GWARNING
Maintain sight of the area around the rear of
the vehicle while operating the trunk lid with
the door mounted switch. Monitor the closing
procedure carefully to make sure no one is in
danger of being injured.
To interrupt the closing procedure, release
the door mounted remote trunk opening/
closing switch again.
3 For vehicles with the trunk lid remote closing feature only.
4 For vehicles with the trunk lid remote closing feature and KEYLESS-GO only.90TrunkOpening/closing

Do not drive the vehicle without the seat head
restraints. Head restraints are intended to
help reduce injuries during an accident.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! When you move the seats, make sure that
there are no objects in the footwell or
behind the seats. Otherwise, you could
damage the seats and the objects.
i The head restraints in the front seats are
equipped with the NECK-PRO system. For
this reason, it is not possible to remove the
head restraints from the front seats.
For design reasons, the rear-compartment
head restraints cannot be removed.
Please contact an authorized Mercedes-
Benz Center for more information.Adjusting the seats:Head restraint height;Seat height=Seat cushion angle?Seat cushion lengthASeat fore-and-aft adjustmentBBackrest angle
i If PRE-SAFE ®
has been activated, the
front-passenger seat and the electrically
adjustable rear seats are moved into a
more favorable position.
i You can store the seat settings using the
memory function ( Y page 113).
i To ensure the largest possible range of
seat settings, certain seat adjustment
functions will automatically activate other
seat adjustment functions.
i Depending on the seat fore-and-aft
setting, the head restraint height is
adjusted automatically.
Adjusting the rear seat electrically
You can only adjust the outer seats in the rear
electrically.
104SeatsSeats, steering wheel and mirrors

iIf the battery voltage is too low, the seat
heating may switch off.
The system automatically switches down
from level 3 to level 2 after approximately
eight minutes.
The system automatically switches down
from level 2 to level 1 after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired heating level is set.XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat heating
The seat heating has switched itself off
prematurely. The vehicle's electrical system
voltage is too low because too many electrical
consumers are switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Switching the seat ventilation on/off
Switching on/off
The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
i If the battery voltage is too low, the seat
ventilation may switch off.XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature ( Y page 93). The seat
ventilation of the driver's seat
automatically switches to the highest level.
XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat ventilation
The seat ventilation has switched off
prematurely. The vehicle's electrical system
voltage is too low because too many electrical
consumers are switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Steering wheel
Important safety notes
GWARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving
could cause the driver to lose control of the
vehicle.
Steering wheel109Seats, steering wheel and mirrorsZ

The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
Adjusting the steering wheel
:To adjust the steering wheel position
(fore-and-aft adjustment);To adjust the steering wheel height
i Other topics:
R EASY-ENTRY/EXIT feature
( Y page 110)
R storing settings ( Y page 113)
R operating the on-board computer
( Y page 373)
Steering wheel heating
Switching on/off
The steering-wheel heating heats the leather
areas of the steering wheel.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on/off: turn the lever in the
direction of arrow : or ;.
Indicator lamp = lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated.
i The steering wheel heating is deactivated
when the temperature in the vehicle
interior is higher than 86 ‡ (30 †).
i The steering wheel heating is switched off
automatically after about 24 minutes.
EASY-ENTRY/EXIT system
Important safety notes
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using COMAND
( Y page 262).
GWARNING
You must make sure no one can become
trapped or injured by the moving steering
wheel and driver's seat when the EASY-
ENTRY/EXIT feature is activated.
110Steering wheelSeats, steering wheel and mirrors

ProblemPossible causes/consequences and M SolutionsYou see a message
informing you that the
DVD containing the
digital map is
incompatible with the
system software.The DVD containing the digital map cannot be used for the update.XTo confirm the message: press W the COMAND controller.XEject the DVD.XHave the system software updated at an authorized Mercedes-
Benz Center.The installation of the
map software has
failed.The DVD is dirty or scratched.XClean the DVD.XRestart installation.There is overheating due to excessive temperatures in the vehicle
interior.XWait until the vehicle interior has cooled down.XRestart installation.COMAND's integral hard drive is faulty.XConsult an authorized Mercedes-Benz Center.Telephone
General notes
Introduction
COMAND, in conjunction with a Bluetooth ®
-
capable mobile phone, enables you to make
calls via the Bluetooth ®
interface.
Using the Bluetooth ®
interface and a suitable
mobile phone, you can use the hands-free
system, import contacts from the mobile
phone and receive vCards.
More detailed information on suitable mobile
phones and on connecting Bluetooth ®
-
capable mobile phones to COMAND can be
found on the Internet at
http://www.mbusa-mobile.com . Or call
the Mercedes-Benz Customer Assistance
Center on
1-800-FOR-MERCedes(1-800-367-6372) for
the USA or on 1-800-387-0100 for Canada.
Safety notesGWARNING
A driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe
location and stop before placing or taking a
telephone call. If you choose to use the mobile
phone while driving, please use the handsfree
device and only use the mobile phone when
weather, road, and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a cellular mobile phone while driving a
vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Telephone193COMANDZ

Rear-compartment overhead control panel
:Reading lamp;Press p consecutively:to switch the reading lamp and interior
lighting onto switch only the reading lamp onto switch the reading lamp off=Interior lighting
Interior lighting control
Important notes
In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except for when the SmartKey is in position
2 in the ignition lock.
Automatic interior lighting control
XTo switch on/off: press the | button.
The OFF indicator lamp shows whether the
automatic interior lighting control is
deactivated (indicator lamp on) or
activated (indicator lamp off).
The interior lighting automatically switches
on if you:
R unlock the vehicle
R open a door
R remove the SmartKey from the ignition lock
The interior light is activated for a short while
when the SmartKey is removed from the
ignition lock. You can activate this delayed
switch-off using COMAND ( Y page 263).
Manual interior lighting controlXTo switch the front interior lighting on/
off: press the c button.XTo switch the rear interior lighting on/
off: press the u button.XTo switch the reading lamps on/off:
press the p button.
Replacing bulbs
Important safety notes
Xenon bulbs
If your vehicle is equipped with Xenon bulbs,
you can recognize this by the following: the
cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
GDANGER
Xenon bulbs carry a high voltage. You could
get an electric shock and be seriously or even
fatally injured if you touch the electric
contacts on Xenon bulbs. Therefore, never
remove the cover from Xenon bulbs.
Do not change Xenon bulbs yourself, but have
them replaced at a qualified specialist
workshop which has the necessary specialist
knowledge and tools to carry out the work
required.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
282Replacing bulbsLights and windshield wipers