open hood MERCEDES-BENZ S-Class 2012 W221 Owner's Manual

Gracenote Media Database .............. 226
H
Handbrake see Parking brake
Harman/kardon ®
Logic 7 ®
surround sound system see Surround sound (harman/
kardon ®
surround sound system)
Hazard warning lamps ...................... 279
HD Radio™ ......................................... 215
Heading up (navigation) ................... 184
Headlamp cleaning system Notes ............................................. 529
Headlamps
Adding fluid to cleaning system .....461
Cleaning system (function) ............278
Fogging up ..................................... 281
see Automatic headlamp mode
Headphones
Changing batteries ........................247
Function overview ..........................142
Indicator lamp ................................ 143
Selecting a screen .........................142
Switching on/off ........................... 142
Head restraints
Adjusting ....................................... 106
Adjusting (electrically) ...................106
Adjusting (rear) .............................. 107
NECK-PRO ..................................... 106
NECK-PRO luxury ........................... 106
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs (vehicles with
halogen daytime running lamps) ....284
Changing bulbs (vehicles with LED
daylight lamps) .............................. 284
Display message ............................ 402
Switching Adaptive Highbeam
Assist on/off ................................. 280
Switching on/off ........................... 279
Hill start assist .................................. 306
HOLD function
Display message ............................ 411
Function/notes ............................. 342
Home
see Home address
Home address
Entering and saving .......................156
Selecting from the destination
memory ......................................... 159
Hood
Closing ........................................... 457
Display message ............................ 418
Opening ......................................... 456
Hydroplaning ..................................... 329
I
Ignition lock see Key positions
Immobilizer .......................................... 75
Incident (traffic report) ..................... 174
Indicator lamps see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator .... 457
Instrument cluster Overview .......................................... 35
Warning and indicator lamps ...........36
Instrument lighting
see Instrument cluster lighting
Interface (USB, iPod ®
)
see Media Interface
Interior lighting
Ambient light (COMAND) ...............263
Automatic control ..........................282
Interior lighting .............................. 263
Manual control ............................... 282
Overview ........................................ 281
Reading lamp ................................. 281
see Interior lighting
Intermediate stop
Deleting ......................................... 162
Entering ......................................... 161
iPod ®
Alphabetical track selection ..........237
Connecting to the Media
Interface ........................................ 234
Index13

CockpitFunctionPage:Steering wheel paddle
shifters
314
;Combination switch279=Cruise control lever331?HornAInstrument cluster35BDIRECT SELECT lever310CControl panel for:Vehicle level343Suspension tuning344PARKTRONIC347Swiveling the COMAND
display
124
COMAND display
brightness
124
Instrument lighting124FunctionPageDOverhead control panel39EAutomatic climate control290FIgnition lock303Start/Stop button303GAdjusts the steering wheel109Steering wheel heating110HElectric parking brake324IOn-board diagnostics
socketJOpens the hood456KNight View Assist Plus357LLight switch27634CockpitAt a glance

GWARNING
PRE-SAFE®
Brake cannot always detect
complex traffic situations properly.
In these cases, PRE-SAFE(R) Brake may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
There is a risk of an accident. Always pay
particular attention to the traffic situation and
be ready to brake, especially if PRE-SAFE(R)
Brake warns you. Terminate the intervention
in a non-critical driving situation.
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
GWARNING
PRE-SAFE ®
Brake does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R in curves
As a result, PRE-SAFE ®
Brake cannot
intervene in critical situations. There is a risk
of an accident. Always pay careful attention
to the traffic situation and be ready to brake.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a
collision, you must apply the brakes yourself.
XTo activate/deactivate: activate or
deactivate PRE-SAFE ®
Brake in the on-
board computer ( Y page 384).
After activation, the Ä symbol is
displayed on the left in the instrument
cluster.
For PRE-SAFE ®
Brake to assist you when
driving, the radar sensor system must be
switched on ( Y page 387) and operational.
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
Theft deterrent locking systems
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.XTo deactivate: switch on the ignition.
i
The immobilizer is always deactivated
when you start the engine.
ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid
R the hood
Theft deterrent locking systems75SafetyZ

Changing the front bulbs
High-beam spot lamp (vehicles with
halogen daytime running lamps)XSwitch off the lights.XOpen the hood.XTurn housing cover : counter-clockwise
and pull it out.XTurn bulb holder ; counter-clockwise and
pull it out.XTake the bulb out of bulb holder ;.XInsert the new bulb into bulb holder ;.XInsert bulb holder ;.
Left-hand headlamp: cable outlet = must
be pointing up and to the right.
Right-hand headlamp: cable outlet = must
be pointing down and to the left.XTurn bulb holder ; clockwise.
Handle ? of bulb holder ; is horizontal.XAlign housing cover : and turn it
clockwise until it engages.High-beam spot lamp (vehicles with
LED-daytime running lamps)/infrared
light (Night View Assist Plus)
Due to their location, have the bulbs in the
left-hand headlamp changed at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
XSwitch off the lights.XOpen the hood.XTurn housing cover : counter-clockwise
and pull it out.XTurn bulb holder ; counter-clockwise and
pull it out.XPush the two detents on the right and left
of bulb holder ; and pull the bulb from
bulb holder ;.XInsert the new bulb into bulb holder ; until
it engages.XInsert bulb holder ; into the guide in the
headlamp.
Cable outlet = must be pointing down and
to the right.XTurn bulb holder ; clockwise.
Cable outlet = must be pointing down and
to the left.XAlign housing cover : and turn it
clockwise until it engages.284Replacing bulbsLights and windshield wipers

Windshield wipers
Switching the windshield wipers on/
off
GWARNING
Wiper blades are components that are subject
to wear and tear. Replace the wiper blades
twice a year, preferably in the spring and fall.
Otherwise the windshield will not be wiped
properly. As a result, you may not be able to
observe surrounding traffic conditions and
could cause an accident.
! Do not operate the windshield wipers
when the windshield is dry, as this could
damage the wiper blades. Moreover, dust
that has collected on the windshield can
scratch the glass if wiping takes place when
the windshield is dry.
! If the windshield wipers leave smears on
the windshield after the vehicle has been
washed in an automatic car wash, wax or
other residues may be the reason for this.
Clean the windshield using washer fluid
after washing the vehicle in an automatic
car wash.
Combination switch
1$ Windshield wipers off2Ä Intermittent wipe, low 143Å
Intermittent wipe, high 154°
Continuous wipe, slow5¯ Continuous wipe, fastBí Single wipe/ î To wipe the
windshield using washer fluidXSwitch on the ignition.XTurn the combination switch to the
corresponding position.
! Intermittent wiping with rain sensor: due
to optical influences and the windshield
becoming dirty in dry weather conditions,
the windshield wipers may be activated
inadvertently. This could then damage the
windshield wiper blades or scratch the
windshield.
For this reason, you should always switch
off the windshield wipers in dry weather.
In the Ä or Å position, the appropriate
wiping frequency is set automatically
according to the intensity of the rain. In
the Å position, the rain sensor is more
sensitive than in the Ä position, causing
the windshield wipers to wipe more
frequently.
Replacing the wiper blades
Important safety notes
GWARNING
For safety reasons, switch off the windshield
wipers and remove the key from the ignition
lock before changing the wiper blades
(vehicles with KEYLESS-GO: make sure that
the on-board electronics are in state 0).
Otherwise, the wiper motor could be switched
on suddenly and cause injury.
! To avoid damaging the wiper blades,
make sure that you touch only the wiper
arm of the wiper.
! Never open the hood if a windshield wiper
arm has been folded away from the
windshield.
14 Rain sensor set to low sensitivity.
15 Rain sensor set to high sensitivity.Windshield wipers285Lights and windshield wipersZ

Never fold a windshield wiper arm without
a wiper blade back onto the windshield.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the windshield wiper arm without a wiper
blade and it falls onto the windshield, the
windshield may be damaged by the force of
the impact.
Mercedes-Benz recommends that you have
the wiper blades replaced by a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center.
! Always position the windshield wiper
arms vertically before folding them away
from the windshield. By doing so, you will
avoid damage to the hood.
Replacing the wiper blades
Moving the wiper blades to a vertical
position
Vehicles without KEYLESS-GO
XTurn the SmartKey to position 1 or 2 in the
ignition lock.XSet the windshield wipers to
position °.XWhen the wiper arms have reached a
vertical position, turn the SmartKey to
position 0 and remove it from the ignition
lock.
Vehicles with KEYLESS-GO
XSwitch off the engine.XRemove your foot from the brake pedal.XSet the windshield wipers to
position °.XPress the Start/Stop button repeatedly
until the windshield wipers start.XWhen the wiper arms have reached a
vertical position, press the Start/Stop
button.Removing the wiper bladesXFold the wiper arm away from the
windshield until it engages.XSet the wiper blade at right angles to the
wiper arm.XRemove the wiper blade from the retaining
pin on the wiper arm in the direction of the
arrow.
Installing the wiper blades
XPush the new wiper blade onto the
retaining pin on the wiper arm in the
opposite direction to the arrow.
Make sure that the wiper blade slides fully
onto the retaining pin on the wiper arm.XTurn the wiper blade parallel to the wiper
arm.XFold the wiper arm back onto the
windshield.
Problems with the windshield wipers
The windshield wipers are obstructed
Leaves or snow, for example, may be
obstructing the windshield wiper movement.
The wiper motor has been deactivated.
XFor safety reasons, you should remove the
SmartKey from the ignition lock.
or
XSwitch off the engine using the Start/Stop
button and open the driver's door.XRemove the cause of the obstruction.XSwitch the windshield wipers back on.286Windshield wipersLights and windshield wipers

Activating/deactivating the residual
heat function
It is possible to make use of the residual heat
of the engine to continue heating the
stationary vehicle for up to 30 minutes after
the engine has been switched off. The heating
time depends on the temperature that has
been set.
i The blower will run at a low speed
regardless of the airflow setting.
i If you activate the residual heat function
at high temperatures, only the ventilation
will be activated. The blower runs at
medium speed.XTurn the SmartKey to position 0 in the
ignition lock or remove it.XTo activate: press the Ì rocker switch
up or down.
The indicator lamp in the Ì rocker
switch lights up.XTo deactivate: press the Ì rocker
switch up or down.
The indicator lamp in the Ì rocker
switch goes out.
i Residual heat is deactivated
automatically:
R after about 30 minutes
R when the ignition is switched on
R if the battery voltage drops
R if the coolant temperature is too low
Setting the air vents
Important safety notes
GWARNING
When operating the climate control, the air
that enters the passenger compartment
through the air vents can be very hot or very
cold (depending on the set temperature). This
could cause burns or frostbite to unprotected
skin in the immediate area of the air vents.
Always keep sufficient distance between
unprotected parts of the body and the air
vents. If necessary, use the air distribution
adjustment to direct the air to air vents in the
vehicle interior that are not in the immediate
area of unprotected skin.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air intake grille on the hood free
of blockages, such as ice, snow or leaves
R never cover the air vents or air intake grille
in the vehicle interior.
i For virtually draft-free ventilation, adjust
the sliders of the air vents to the center
position.
Setting the center air vents
:Fixed center air vent;Center air vent, right=Center vent thumbwheel, right?Center vent thumbwheel, leftACenter air vent, leftXTo open/close: turn thumbwheels =
and ? up or down.298Setting the air ventsClimate control

or yellow. Always secure the vehicle against
rolling away before leaving it.
! Always switch the ignition off and take the
key with you when leaving the vehicle.
Automatic engine switch-off
The ECO start/stop function switches the
engine off automatically if the vehicle is
braked to a standstill and the brake remains
depressed with the transmission in position
D or N.
i You can still activate the HOLD function
when the vehicle is stationary, even if the
engine has been switched off
automatically. It is then not necessary to
continue applying the brakes during the
automatic stop phase. When you depress
the accelerator pedal, the engine starts
automatically and the braking effect of the
HOLD function is deactivated. Depress the
accelerator pedal carefully, as the engine
must be started first.
The engine is only switched off if:
R the outside temperature is within the range
which is suitable for the system.
R the engine is at normal operating
temperature.
R the set temperature for the vehicle interior
has been reached.
R the battery is sufficiently charged.
R the system detects that the windshield is
not fogged up when the air-conditioning
system is switched on.
R the hood is closed.
R no engine-relevant diagnostics are active.
R the driver's door is closed and the seat belt
is fastened.
Automatic engine start
The engine is started automatically if you:
R release the brake pedal when HOLD is not
activated and the transmission is in
position D or N
R shift the transmission to position R
R depress the accelerator pedal
R switch off the ECO start/stop function or
switch to drive program S or M
R unfasten your seat belt or open the driver's
door
The engine is also started automatically if:
R the vehicle starts to roll.
R the brake system requires this.
R the system detects moisture on the
windshield when the air-conditioning
system is switched on.
R the temperature in the vehicle interior
deviates from the set range.
R the charge level of the battery is too low.
Deactivating/activating the ECO start/
stop function
General information
You can deactivate and activate the ECO
start/stop function using COMAND
( Y page 261).
i You can also use the programmable
button ( Y page 120) to activate and
deactivate the ECO start/stop function if
you have assigned this function to the
button.
Deactivating
XDeactivate the ECO start/stop function
using COMAND ( Y page 261):
The ¤ ECO symbol goes out and the
Stop/Start deactivated display
message is shown in the multifunction
display.
i If drive program S or M has been selected,
the ECO start/stop function is always
deactivated.
Driving307Driving and parkingZ

1 in the ignition lock or if the ignition has
been switched on using the Start/Stop
button.
Engaging the electric parking brake
automatically
The electric parking brake is automatically
applied if HOLD or DISTRONIC PLUS brakes
the vehicle until it is stationary and at least
one of the following conditions is fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not fastened.
R the hood is released.
R the trunk lid is opened while the automatic
transmission is in position R.
R the vehicle is stationary for a lengthy
period.
The red F (USA only) or ! (Canada
only) indicator lamp in the instrument cluster
lights up.
i In addition to the electric parking brake,
P may also be engaged automatically.
Releasing the electric parking brake
automatically
The electric parking brake is released
automatically when the following conditions
are simultaneously fulfilled:
R the engine is running.
R the automatic transmission is in position
D or R.
R the hood is closed.
R your seat belt is fastened.
R you depress the accelerator pedal.
If the automatic transmission is in position
R , the trunk lid must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you shift out of P or you have previously
driven faster than 3 km/h.
R you have shifted out of P or you have
previously driven faster than 2 mph
(3 km/h).
Emergency braking
The vehicle can also be braked during an
emergency using the electric parking brake.
XWhile driving, push handle : of the electric
parking brake ( Y page 324).
i
The vehicle is braked as long as you keep
the handle of the electric parking brake
pressed. The longer the electric parking
brake handle is depressed, the greater the
braking force.
During braking:
R a warning tone sounds.
R the Please Release Parking Brake
message appears.
R the red F (USA only) or ! (Canada
only) indicator lamp in the instrument
cluster lights up.
When the vehicle has been braked to a
standstill, the electric parking brake is
engaged.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharge.
XConnect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
Parking325Driving and parkingZ

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 31).
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 35).
GWARNING
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWARNING
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
Rmalfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWARNING
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
GWARNING
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature display
GWARNING
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
372Displays and operationOn-board computer and displays