service indicator MERCEDES-BENZ S-Class 2012 W221 Owner's Manual

1, 2, 3 ...
115 V socket ...................................... 442
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 346
4MATIC off-road system ................... 346
A
ABC see Active Body Control (ABC)
ABS (Anti-lock Braking System)
Display message ............................ 389
Function/notes ................................ 69
Important safety notes ....................69
Warning lamp ................................. 423
Activating/deactivating cooling
with air dehumidification ................. 293
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 385
Function/information ....................364
Active Body Control (ABC)
Display message ............................ 410
Function/notes ............................. 345
Active Driving Assistance package . 363
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 385
Display message ............................ 411
Function/information ....................367
Active Light System
Display message ............................ 403
Active multicontour seat .......... 108, 272
Active service system PLUS see ASSYST PLUS service interval
display
ADAPTIVE BRAKE ................................. 73
Adaptive Damping System (ADS) ..... 344
Adaptive Highbeam Assist
Display message ............................ 404
Function/notes ............................. 280
Switching on/off (on-board
computer) ...................................... 386
Additional speedometer ................... 386
Additives (engine oil) ........................ 528
Address Entering (example) .........................153
see Address book
Address book
Calling up ....................................... 205
Connecting a call ........................... 208
Creating an entry ........................... 206
Deleting an entry ........................... 207
Entering characters .......................132
Entry as a home address ...............178
Importing contacts ........................204
Introduction ................................... 203
Starting route guidance .................208
Voice tag ....................................... 208
Air bags
Display message ............................ 399
Front air bag (driver, front
passenger) ....................................... 48
Important safety notes ....................46
PASSENGER AIRBAG OFF
indicator lamp .................................. 50
Safety guidelines ............................. 45
Side impact air bag ..........................48
Window curtain air bag ....................49
Air-conditioning system
see Climate control
Air distribution
Setting ........................................... 295
Setting (COMAND) .........................266
Air filter (display message) .............. 408
Airflow Setting ........................................... 295
Setting (COMAND) .........................266
AIRMATIC
Display message ............................ 409
Function/notes ............................. 343
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 299
Important safety notes ..................2984Index

Position of exterior mirror, front-
passenger side ............................... 113
Rear view camera .......................... 354
see PARKTRONIC
Parking aid
Parking Guidance ........................... 350
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 392
Electric parking brake ....................324
Parking Guidance
Display message ............................ 412
Important safety notes ..................350
Parking position
Exterior mirrors (COMAND) ...........262
PARKTRONIC
Deactivating/activating .................349
Driving system ............................... 347
Function/notes ............................. 347
Problem (malfunction) ...................350
Range of the sensors .....................347
Warning display ............................. 348
PASSENGER AIRBAG OFF indicator
lamp ...................................................... 50
Pause function Audio mode (CD, DVD, MP3) .........223
Rear Seat Entertainment System ...255
Video DVD ..................................... 243
Pedals ................................................. 326
Permanent four-wheel drive see 4MATIC (permanent four-
wheel drive)
Phone book
Calling up ....................................... 205
Creating an entry ........................... 206
Deleting an entry ........................... 207
Entering characters .......................132
Introduction ................................... 203
Picture settings (TV, video) .............. 240
Plastic trim (cleaning instructions) . 468
Playback options Audio mode (CD, DVD, MP3) .........228
Point of interest (navigation)
Assigning a category ...................... 163
Entering ......................................... 162
Entering a point of interest using
the map ......................................... 165List ................................................. 164
ZAGAT ®
survey service ..................164
Power closing feature ......................... 87
Power washers .................................. 464
Power windows see Side windows
PRE-SAFE ®
(Preventive occupant
safety system) Display message ............................ 396
Operation ......................................... 55
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Display message ............................ 397
Function/notes ................................ 73
Switching on/off ........................... 384
Warning lamp ................................. 428
Preventive occupant safety
system
see PRE-SAFE ®
(Preventive
occupant safety system)
Previous destinations (navigation) .. 181
Product information ............................ 28
Programmable button ....................... 120
Program selector button .................. 314
Pulling away (automatic
transmission) ..................................... 305
PULSE see Massage function (PULSE)
Q
Qualified specialist workshop ........... 31
R
RACETIMER (on-board computer) .... 380
Radar sensor system Activating/deactivating .................387
Display message ............................ 411
Radiator cover ................................... 457
Radio HD Radio™ .................................... 215
Selecting a station .................212, 378
Sound settings (balance, bass,
fader, treble) .................................. 135
Storing stations ............................. 213
Switching on .................................. 211
Switching wavebands ....................212
18Index

Tiredness assistantsee ATTENTION ASSIST
Tire pressure
Calling up (on-board computer) .....497
Checking manually ........................497
Display message ............................ 415
Maximum ....................................... 496
Notes ............................................. 495
Recommended ............................... 493
Tire pressure monitoring system
Function/notes ............................. 497
Restarting ...................................... 499
Warning lamp ................................. 429
Tires
Aspect ratio (definition) .................512
Average weight of the vehicle
occupants (definition) ....................511
Bar (definition) ............................... 510
Characteristics .............................. 510
Checking ........................................ 491
Definition of terms .........................510
Direction of rotation ......................514
Display message ............................ 415
Distribution of the vehicle
occupants (definition) ....................513
DOT, Tire Identification Number
(TIN) ............................................... 509
DOT (Department of
Transportation) (definition) ............510
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 511
GVW (Gross Vehicle Weight)
(definition) ..................................... 511
GVWR (Gross Vehicle Weight
Rating) (definition) .........................511
Important safety notes ..................490
Increased vehicle weight due to
optional equipment (definition) ......511
Kilopascal (kPa) (definition) ...........512
Labeling (overview) ........................506
Load bearing index (definition) ......513
Load index ..................................... 509
Load index (definition) ...................512
Maximum loaded vehicle weight
(definition) ..................................... 511
Maximum load on a tire
(definition) ..................................... 512Maximum permissible tire
pressure (definition) ....................... 512
Maximum tire load .........................504
Maximum tire load (definition) .......512
Optional equipment weight
(definition) ..................................... 512
PSI (pounds per square inch)
(definition) ..................................... 512
Replacing ....................................... 513
Service life ..................................... 491
Sidewall (definition) .......................512
Speed rating (definition) ................511
Storing ........................................... 514
Structure and characteristics
(definition) ..................................... 510
Temperature .................................. 506
TIN (Tire Identification Number)
(definition) ..................................... 513
Tire bead (definition) ......................512
Tire pressure (definition) ................512
Tire pressures (recommended) ......511
Tire size (data) ............................... 514
Tire size designation, load-bearing
capacity, speed rating .................... 507
Tire tread ....................................... 491
Tire tread (definition) .....................512
Total load limit (definition) .............513
Traction ......................................... 505
Traction (definition) .......................513
Tread wear ..................................... 505
Uniform Tire Quality Grading
Standards ...................................... 505
Uniform Tire Quality Grading
Standards (definition) ....................511
Unladen weight (definition) ............512
Wear indicator (definition) .............513
Wheel rim (definition) ....................511
see Flat tire
Tonal properties
see Sound settings
Top Tether ............................................ 65
Towing Important safety guidelines ...........483
Installing the towing eye ................483
Removing the towing eye ...............484
With the rear axle raised ................484
Towing away
With both axles on the ground .......48424Index

The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELE AID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
R you have subscribed to the mbrace/
TELE AID service.
R the mbrace/TELE AID service has been
activated properly.
R the required mobile phone, power supply
and GPS are available.XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 30
seconds.XTo deactivate: unlock the vehicle with the
SmartKey or KEYLESS-GO.XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off.76Theft deterrent locking systemsSafety

Using the multifunction steering wheelXPress = or ; to select the Audio
menu.XPress 9 or : briefly.
Displaying information
XSelect Info in the submenu bar by turning
cVd the COMAND controller and press
W to confirm.
Information on the currently received
program is displayed.XTo return to the SatRadio main display:
slide XVY the COMAND controller.
Displaying service information
The provider's customer service center is
available by phone at any time to answer any
general questions or questions on the
versions available.
XSelect Sat. Radio in the submenu bar by
turning cVd the COMAND controller and
press W to confirm.XSelect Service and press W to confirm.
The provider's details appear.XTo return to the SatRadio main display:
slide XVY the COMAND controller.
Channel list updates
When receiving a new channel list, the display
shows the Updating channel... message.
The station last selected is switched to mute
until the update has been completed.
Satellite radio mode is not available during
this process.
Once the update has been completed, the
satellite radio main menu appears. The
station last selected is played.
Sound settings
You will find details on the sound settings in
the "At a glance" section ( Y page 135).
Audio CD/DVD and MP3 mode
Important safety notesGWARNING
COMAND is classified as a Class 1 laser
product. You must not open the casing. If you
open the casing, or if the casing is faulty or
damaged, there is a risk of exposure to
invisible laser radiation. This may damage
your eyes, or those of others.
COMAND does not contain any parts that can
be serviced by the user. For safety reasons,
all maintenance work must be carried out by
qualified aftersales technicians.
GWARNING
Only when the vehicle is stationary should
you:
R load a disc
R eject a disc
There is a risk of being distracted from the
road and traffic conditions if this is done while
the vehicle is in motion.
Inserting/ejecting CDs/DVDs
DVD changer
The DVD changer has a fixed magazine with
six trays.
Magazine tray status =:
R Indicator lamp off: magazine tray is empty.
R Indicator lamp constantly lit: magazine tray
is loaded.
220AudioCOMAND

DEF
Important notes on use
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the DEF supply has almost run out, the
Check Additive See Operator's
Manual message is shown in the
multifunction display.
When the DEF supply sinks to a minimum
level, the Remaining Starts: 16 message
is shown in the multifunction display.
When the Remaining Starts: 16 message
is shown in the multifunction display, you can
start the engine 16 more times. If DEF is not
added, it is then not possible to start the
engine again. Fill the DEF tank with about
1 gal (3.8 l) DEF or have the DEF tank refilled
at a qualified specialist workshop.
Use the special DEF refill bottle when filling
between maintenance intervals. Contact an
authorized Mercedes-Benz Center with any
questions or, if necessary, contact Roadside
Assistance ( Y page 29).
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Adding DEF
GWARNING
Make sure
R DEF does not come into contact with skin,
eyes, or clothing
R to keep DEF out of the reach of children
If you and/or others have come into contact
with DEF:
R If DEF has gotten into contact with eyes,
flush with plenty of water immediately and
seek medical help.
R Clean affected skin immediately with plenty
of water.
R If DEF was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician.GWARNING
If you open the DEF tank cap at high
temperatures, ammonia vapors can be
released.
Ammonia vapors have a pungent odor and are
particularly irritating to:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as
coughing and watering of the eyes.
Do not inhale any ammonia vapors that may
be released. Only refill the DEF tank in well
ventilated areas.
! Only use DEF that complies with
ISO 22241. Do not add any special
additives to DEF and do not thin DEF with
water. This could destroy the BlueTEC
exhaust gas aftertreatment.
If the outside temperature is lower than
Ò 11 †, damage may occur when topping up.
If DEF is frozen and there is an active warning
indicator, topping up may not be possible.
Park the vehicle in a warmer place, e.g. in a
garage, until DEF has become fluid again.
Filling is then possible again. Alternatively,
have the DEF tank refilled at a qualified
specialist workshop.
! Rinse surfaces that have come into
contact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
Refueling321Driving and parkingZ

such as games consoles, chargers and
laptops, together should not consume more
than a maximum of 150 W.
Requirements for operation of these devices:
R the plug of the electronic device must be
inserted fully into 115 V power socket :.
R the maximum wattage of the device to be
connected must not exceed 150 W.
R the on-board power supply is within a
permissible volt range.
R the 12 V socket in the trunk is operational
( Y page 441).XOpen flap =.XInsert the plug of the electronic device into
115 V power socket :.
Indicator lamp ; lights up.
If indicator lamp ; does not light up,
consult the section on malfunctions.XTo turn off: disconnect the plug from 115 V
power socket :.
Ensure that you do not pull on the cord.XClose flap =.
Possible causes of malfunction:
R the on-board power supply is not within a
permissible volt range.
R the temperature of the DC/AC converter is
temporarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high inrush current.
These devices will not work. If you connect
such a device, 115 V power socket : will
not supply it with power.
If indicator lamp ; still does not light up,
contact a specialist workshop, e.g. an
authorized Mercedes-Benz Center.
mbrace
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the E MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 23
.
The mbrace system is available if:
R it has been activated and is operational.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
R a service subscription is available.
R the starter battery is sufficiently charged.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system
The mbrace system provides different
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
23USA only.Features443Stowing and featuresZ

To adjust the volume during an mbrace call,
proceed as follows:XPress the W or X button on the
multifunction steering wheel.
or
XUse the H volume controller of
COMAND ( Y page 119).
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 24
.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the º Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the E information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
º Roadside Assistance button or E
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under
888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the E MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The COMAND display shows the Emergency
Call Activated message. The audio output
is muted.
24 USA only.444FeaturesStowing and features

XPress and hold Roadside Assistance
button : for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears in the
multifunction display and the COMAND
display. The audio output is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display and in the COMAND
display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The multifunction display and COMAND
display show that an mbrace call is active.
You can change to the navigation menu by
pressing the S button during the call,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
XDescribe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button : is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call
could not be connected! message.
Press W to confirm the message.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the COMAND telephone
keypad.
MB Info call button
XOpen the stowage compartment under the
armrest ( Y page 433).XPress and hold MB Info call button : for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button : flashes while446FeaturesStowing and features

the connection is being established. The
Connecting Call message appears in the
multifunction display. The COMAND
display shows the Information Call
Activated message. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
The COMAND display shows the
Information Call Activated message.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. You can change to the
navigation menu by pressing the S
button during the call, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 25
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call
could not be connected! message.
Press W to confirm the message.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the COMAND telephone
keypad.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on the COMAND telephone
keypad.
Downloading destinations in COMAND
i The components and operating principles
of COMAND can be found on
( Y page 118).
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
25 USA only.Features447Stowing and featuresZ