technical data MERCEDES-BENZ S-Class 2012 W221 Owner's Manual

Index ....................................................... 4Introduction ......................................... 28At a glance ........................................... 33Safety ................................................... 43Opening/closing ................................. 77Seats, steering wheel and mirrors ..101COMAND ............................................ 115Lights and windshield wipers ..........275Climate control ................................. 289Driving and parking ..........................301On-board computer and displays ....371Stowing and features .......................431Maintenance and care ......................455Breakdown assistance .....................471Wheels and tires ............................... 489Technical data ................................... 519
Contents3

BAS (Brake Assist System) ................. 70
Basic settings see Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 70
Bass, setting ...................................... 135
Battery (SmartKey) Checking .......................................... 82
Important safety notes ....................82
Replacing ......................................... 82
Battery (vehicle)
Charging ........................................ 480
Display message ............................ 406
Important safety notes ..................478
Jump starting ................................. 481
Belt
see Seat belts
Bird's-eye view (navigation) ............. 184
Blind see Roller sunblind
Blind Spot Assist
Activating/deactivating .................385
Notes/function .............................. 360
see Active Blind Spot Assist
BlueTEC (DEF) .................................... 527
Bluetooth ®
Activating/deactivating .................147
Authorizing a device (registering) ..148
Conditions (general) ......................147
Conditions (telephone) ..................195
Connecting another mobile phone . 197
Connecting devices .......................147
De-authorizing (de-registering) a
device ............................................ 149
External authorization (general) .....149
External authorization (telephone) . 197
General information .......................147
Introduction ................................... 193
Receiving vCards ........................... 204
Searching for devices ....................148
Settings ......................................... 147
Telephone basic menu ...................198
Telephony ...................................... 195
Telephony notes ............................ 193
Bluetooth ®
interface
Telephony ...................................... 193Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 396
Notes ............................................. 528
Brake fluid level ................................ 461
Brake lamps Display message ............................ 402
Brakes
ABS .................................................. 69
BAS .................................................. 70
BAS PLUS ........................................ 70
Brake fluid (notes) .........................528
Display message ............................ 389
Driving tips .................................... 327
High-performance brake system ....329
Important safety notes ..................327
Maintenance .................................. 328
Warning lamp ................................. 422
Breakdown
see Flat tire
see Towing away
Breakdown assistance
see Mercedes-Benz Contact
Brightness, setting (TV, video) ......... 240
Bulbs see Changing bulbs
C
California Important notice for retail
customers and lessees ....................29
Call
Accepting/ending/rejecting .......... 199
see Telephone
Calling up a malfunction
see Display messages
Calling voicemail ............................... 201
Call lists Displaying details ........................... 205
Introduction ................................... 209
Opening and selecting an entry .....209
Saving an entry in the address
book .............................................. 210
Capacities
see Technical data
6Index

Cup holderCenter console .............................. 437
Important safety notes ..................437
Rear compartment .........................437
Customer Assistance Center (CAC) ... 31
Customer Relations Department ....... 31
D
Dashboard see Cockpit
Data
see Technical data
Data carrier
MUSIC REGISTER ........................... 230
Data medium
Audio DVD ..................................... 228
CD/DVD ........................................ 229
MP3 ............................................... 228
Date format, setting .......................... 144
Day design, setting ........................... 143
Daytime running lamp mode see Daytime running lamps
Daytime running lamps
Display message ............................ 403
Switching on/off (on-board
computer) ...................................... 385
Switching on/off (switch) ..............277
DEF
Adding ........................................... 321
Display message ............................ 408
Delayed switch-off
Exterior lighting (COMAND) ...........263
Interior lighting (COMAND) ............263
Destination (navigation)
Displaying information ...................172
Entering a destination by address .. 153
Entering a destination using the
map ............................................... 160
Entering an intermediate stop .......161
Entering a point of interest ............162
Saving ............................................ 179
Selecting from the destination
memory ......................................... 159
Selecting from the list of last
destinations ................................... 159
Destination memory (navigation)
Deleting an entry ........................... 181
Entering/saving your home
address .......................................... 156
Previous destinations ....................181
Dialing a number (telephone) ........... 200
Digital speedometer ......................... 376
Digital TV see TV
DIRECT SELECT lever
see Automatic transmission
Display
Selecting the design ......................143
Settings ......................................... 143
Display (cleaning instructions) ........ 467
Displaying the arrival time ............... 172
Displaying the distance to the
destination ......................................... 172
Display messages Calling up (on-board computer) .....388
Driving systems ............................. 408
Engine ............................................ 404
General notes ................................ 388
Hiding (on-board computer) ...........388
Lights ............................................. 401
Safety systems .............................. 389
Service interval display ..................462
SmartKey ....................................... 419
Tires ............................................... 415
Vehicle ........................................... 417
Distance
see Navigation, route overview
Distance display (on-board
computer) .......................................... 383
Distance recorder ............................. 376
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 428
DISTRONIC PLUS Deactivating ................................... 340
Display message ............................ 413
Displays in the multifunction
display ........................................... 339
Driving tips .................................... 340
Function/notes ............................. 332
Important safety notes ..................332Index9

Programmable button (COMAND) ..120
Text reader speed ..........................145
Time ............................................... 144
Time zone ...................................... 144
Voice Control System ....................145
T
Tachometer ........................................ 373
Tail lamps Display message ............................ 402
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 35
Technical data
Notes ............................................. 520
Tires/wheels ................................. 514
Vehicle data ................................... 530
TELEAID
Automatic retrieval of vehicle data
(service due date) ..........................449
Call priority .................................... 447
Display message ............................ 396
Downloading destinations
(COMAND) ..................................... 447
Emergency call .............................. 444
Important safety notes ..................443
Locating a stolen vehicle ...............450
MB info call button ........................446
Remote vehicle locking ..................449
Roadside Assistance button ..........445
Search & Send ............................... 448
Self-test ......................................... 444
System .......................................... 443
Vehicle remote unlocking ..............449
Telephone
Accepting/ending a call ................199
Accepting a call ............................. 382
Adjusting the volume for calls .......134
Basic menu (Bluetooth ®
interface) ....................................... 198
Calling (outgoing call) ....................200
Calling voicemail ............................ 201
Conference connection .................. 201
Connecting a mobile phone
(general information) .....................195
De-authorizing a mobile phone ......198
Ending an active call ......................201
Entering a number .........................200
External authorization
(Bluetooth ®
) ................................... 197
Function restrictions ......................194
General notes ................................ 193
Keypad ........................................... 120
Menu (on-board computer) ............382
Number from the phone book ........ 383
Operating options ..........................194
Overview of functions ....................201
Reception and transmission
volume ........................................... 199
Redialing ................................ 200, 383
Rejecting/ending a call .................382
Rejecting a call .............................. 199
Rejecting or accepting a waiting
call ................................................. 201
Safety notes .................................. 193
Sending DTMF tones ...................... 203
Switching hands-free microphone
on/off ............................................ 201
Toggling ......................................... 201
Using the telephone ....................... 199
see Bluetooth ®

see Call lists
Television
see TV
Temperature
Coolant .......................................... 372
Coolant (on-board computer) ......... 379
Engine oil (on-board computer) ...... 379
Outside temperature ...................... 373
Setting (climate control) ................294
Setting (COMAND) .........................265
Theft deterrent locking system
Immobilizer ...................................... 75
Tilt/sliding sunroof
see Sliding sunroof
Time
Setting summer/standard time .....144
Setting the format .........................144
Setting the time ............................. 144
Setting the time/date format ........144
Setting the time zone ..................... 144
Timing (RACETIMER) ......................... 380Index23

Tow-startingEmergency engine starting ............485
Important safety notes ..................483
Track
Selecting (CD, DVD, MP3) .............. 224
Traffic Announcements (TA)
Switching off .................................. 134
Traffic jam function ........................... 171
Traffic jam message see Dynamic route guidance/TMC
Traffic reports
Real-time traffic report ..................177
Switching on/off ........................... 174
Transmission
see Automatic transmission
Transporting the vehicle .................. 485
Treble, adjusting (sound) .................. 135
Trim pieces (cleaning instructions) . 468
Trip computer (on-board
computer) .......................................... 376
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 376
Resetting (on-board computer) ......377
Trunk
Emergency release ....................91, 92
Important safety guidelines .............88
Limiting the opening angle ............. 265
Locking separately ...........................91
Opening/closing (automatically
from inside) ...................................... 90
Opening/closing (automatically
from outside) ................................... 90
Trunk lid
Display message ............................ 418
Opening/closing .............................. 88
Power closing feature ......................87
Trunk lid opening height
restriction .......................................... 265
Turn signals Display message ............................ 401
Switching on/off ........................... 279
TV
Automatic picture shutoff ..............240
Picture settings .............................. 240Type identification plate
see Vehicle identification plate
U
Unlocking Emergency unlocking .......................87
From inside the vehicle (central
unlocking button) ............................. 86
USB
see Media Interface
V
Vanity mirror (in sun visor) .............. 438
Vehicle Correct use ...................................... 31
Data acquisition ............................... 32
Display message ............................ 417
Equipment ....................................... 28
Individual settings ..........................385
Limited Warranty ............................. 32
Loading .......................................... 500
Locking (in an emergency) ...............88
Locking (SmartKey) .......................... 79
Lowering ........................................ 477
Maintenance .................................... 29
Parking for a long period ................ 325
Pulling away ................................... 305
Raising ........................................... 474
Reporting problems .........................31
Towing away .................................. 483
Transporting .................................. 485
Unlocking (in an emergency) ...........87
Unlocking (SmartKey) ......................79
Vehicle data ................................... 530
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 530
see Technical data
Vehicle dimensions ........................... 530
Vehicle emergency locking ................ 88
Vehicle identification number see VIN
Vehicle identification plate .............. 521
Index25

Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the service booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components
Proper use
GWARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so.
If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
The proper use of the vehicle requires that
you familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
Introduction31Z

impairs cornering ability and reduces driving
stability. Adapt your driving style accordingly.
Have the spare wheel replaced by a normal
wheel with an M+S tire at the nearest
Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! You must drive at raised vehicle level if
snow chains have been mounted. The
vehicle could otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on
roads completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the
information under "Wheel and tire
combinations" in the "Wheels and tires"
section.
R mount snow chains only in pairs and only
to the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels: if you wish
to mount snow chains on steel wheels,
make sure that you remove the respective
wheels' hubcaps first. The hubcaps may
otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 71) when pulling away with
snow chains mounted. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Tire pressure
Tire pressure specifications
GWARNING
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.
Tire pressure493Wheels and tiresZ

Useful information ............................520
Notes on technical data ...................520
Genuine Mercedes-Benz parts .........520
Warranty ............................................ 521
Identification plates .........................521
Service products and capacities .....522
Vehicle data ...................................... 530519Technical data

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 31).
Notes on technical data
i The data stated here specifically refers to
a vehicle with standard equipment. Consult
an authorized Mercedes-Benz Center for
the data for all vehicle variants and trim
levels.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
There are more than 300,000 different
genuine Mercedes-Benz parts available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subject to
strict quality control. Each part has been
specially developed, manufactured or
selected for Mercedes-Benz vehicles and
fine-tuned for them.
Therefore, only genuine Mercedes-Benz parts
should be used.
GWARNING
Driving safety may be impaired if non-
approved parts, tires and wheels or safety-
relevant accessories are used.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. This
could cause you to lose control of your vehicle
and cause an accident.
For this reason, Mercedes-Benz recommends
that you use genuine Mercedes-Benz parts or
parts of equal quality. Only use tires, wheels
and accessories that have been specifically
approved for your vehicle.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Have aftermarket accessories installed at
a qualified specialist workshop. Mercedes-
Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number (VIN) ( Y page 521) and the engine
520Genuine Mercedes-Benz partsTechnical data

number (Y page 522) when ordering
genuine Mercedes-Benz parts.
Warranty
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Replacement parts and accessories are
covered by the Mercedes-Benz Parts and
Accessories warranties. You can obtain
information about this from any authorized
Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. It will be mailed to you.
Identification plates
Vehicle identification plate with
vehicle identification number (VIN)
and paint code number
XOpen the driver's door.
You will see vehicle identification plate :.
Example: vehicle identification plate (USA only)
;VIN=Paint code
Example: vehicle identification plate (Canada only)
;VIN=Paint codeIdentification plates521Technical dataZ