service MERCEDES-BENZ S-Class 2013 W221 Owner's Guide

Changing the picture format
X
Press 0021the COMAND controller to show
the menu.
X Select Video by sliding
001C0006and turning
0031001C0032 the COMAND controller and press
0021 to confirm.
X Select Video DVD and press
0021to confirm.
X Select DVD-V and press
0021to confirm.
The DVD- Vmenu appears. The ädot in
front of a menu item indicates the current
setting.
X Select Auto ,
16:9 optimized ,
4:3 or
Widescreen and press
0021to confirm.
X Select a setting by turning 0031001C0032the
COMAND controller and press 0021to
confirm. Video DVD mode
Safety notes G
WARNING
COMAND is classified as a Class 1laser
product .You must not open the casing. If you
open the casing, or if the casing is faulty or
damaged, there is a risk of exposure to
invisible laser radiation. This may damage
your eyes, or those of others.
COMAND does not contain any parts that can
be serviced by the user. For safety reasons,
all maintenance work must be carried out by
qualified aftersales technicians. G
WARNING
Only when the vehicle is stationary should
you:
R load a disc
R eject a disc
There is a risk of being distracted from the
road and traffic conditions if this is done while
the vehicle is in motion. Notes about discs There may be playback problems when
playing copied discs. There are a large variety
of discs, DVD authoring software, writing
software and writers available. This variety
means that there is no guarantee that the
system will be able to play discs that you have
copied yourself.
! Do not affix stickers or labels to the discs,
as they could peel off and damage
COMAND. Stickers can cause the disc to
bend, which can result in read errors and
disc recognition problems.
! COMAND is designed to accommodate
discs which comply with the EN 60908
standard. You can therefore only use discs
with a maximum thickness of 1.3 mm.
If you insert thicker discs, e.g. those that
contain data on both sides (DVD on one
side and audio data on the other), they
cannot be ejected and can damage
COMAND.
Use round discs with a diameter of 12 cm.
Do not use discs with a diameter of 8 cm,
even with an adapter.
DVD playback conditions If video DVDsdon
ot conform to the NTSC or
PAL TV standards, they may create picture,
sound or other problems during playback.
COMAND can play back video DVDs
produced according to the following
standards:
R region code 1orregion code 0(no region
code)
i If you insert a video DVD with a different
regio ncode, you will see a message to this
effect.
R PAL or NTSC standard
You will generally find the relevant details
either on the DVD itself or on the DVD case.
i COMAND is set to region code 1 at the
factory. This setting can be changed at an Video
245COMAND Z

gradually. This enables you to determine
whether the system is able to play the
music at high volume without distorting it. Rear Seat Entertainment System
General information
Important safety notes G
WARNING
The RSE CD/DVD player is a Class 1laser
product .There is a danger of invisible laser
radiation when you open or damage the cover.
Do not remove the cover. The RSE CD/DVD
player does not contain any parts which can
be serviced by the user. For safety reasons,
have any necessary service work performed
by qualified personnel. G
WARNING
The driver should not wear a Rear Seat
Entertainment headset while operating the
vehicle under any circumstances. The use of
a headset while driving the vehicle could
drastically impair the ability to react to audible
traffic conditions (e.g. emergency sirens from
police/fire/ambulance, another car's horn,
etc.). G
WARNING
When not in use, headsets or external video
sources should be stored in asafe location
(e.g. one of the vehicle's storage
compartments) so that they are no tloose
within the passenger compartment during
braking, vehicle maneuvers or a traffic
accident. Objects moving within the
passenger compartment could cause serious
personal injury to vehicle occupants. G
WARNING
Due to a potential chokin ghazard, wired
headset usage by childre nshould only occur
with adults upervision. Changing batteries Batteries are required for the remote control
and for the two sets of cordless headphones.
G
WARNING
Keep the batteries out of the reach of
children .Consult a doctor immediately if a
child should swallow a battery.
Do not dismantle, short-circuit or burn a
battery. H
Environmental note
Dispose of discharged batteries in an
environmentally responsible manner.
On the remote control 0002
Battery tray
0003 Catch tab
0026 Battery tray cover
0025 Retaining lugs
0023 Batteries
The remote control contains 2 type AAA,
1.5 V batteries.
X To open the battery compartment:
remove battery compartment cover 0026on
the back of the remote control.
X To do so, press down retaining lug 0003and
take off battery tray cover 0026. Rear Seat Entertainment System
251COMAND Z

Setting the brightness
X
Select Settings using the
000Bbutton
and confirm with the 000Cbutton.
X Select Brightness using the
000A000B
buttons and press the 000Cbutton to confirm.
As cale appears.
X Adjust the brightness using the 000A000B
buttons and press the 000Cbutton to confirm.
The brightness ba rmoves up or down. The
picture becomes lighter or darker in
accordance with the scale.
Showing/hiding the picture X
To hide the picture: selectDisplay OFF in the system menu using the
000B000C
buttons on the remote control and press
the 000Cbutton to confirm.
The picture is hidden.
X To display the picture: press the000C
button. Audio CD/DVD and MP3 mode
Safety note G
WARNING
The RSE CD/DVD player is a Class 1laser
product .There is a danger of invisible laser
radiation when you open or damage the cover.
Do not remove the cover. The RSE CD/DVD
player does not contain any parts which can
be serviced by the user. For safety reasons,
have any necessary service work performed
by qualified personnel.
General notes You will find information on the following
topics in the Audio section:
R
notes on CDs/DVDs (Y page 234)
R notes on MP3 mode (Y page 233)
R notes on copyright (Y page 234) Inserting
aCD/DVD The CD/DVD drive is located in the center
behind the fron
tseats. 0002
Disc slot
0003 Eject button
The CD/DVD drive is a single disc drive. If
there is already a disc inserted, this must be
ejected before another is inserted.
X Inser tadisc into the disc slot.
The printed side of the disc must face
upwards. If neither side of the disc is
printed, the side you wish to play must face
downwards.
The CD/DVD drive draws in the disc. The CD/DVD drive plays the disc:
R
if it has been inserted correctly and is a
permissible disc, and
R after you have switched on disc mode
(audio CD/audio DVD/MP3 mode)
Data on an MP3 CD first needs to be loaded
by the drive. Loading may take some time,
depending on the number of folders and
tracks. Rear Seat Entertainment System
255COMAND Z

can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint-
free cloth or only touch the base of the bulb
when installing.
Only use bulbs of the correct type.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety .You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly. G
WARNING
Bulbs and lamps can become very hot. For
this reason, allow them to cool down before
changing them. Otherwise, you could burn
yourself when you touch them.
Keep bulbs out of the reach of children.
Otherwise, they could, for example, damage
the bulbs and injure themselves.
Never use a bulb which has been dropped.
Such a bulb may explode and injure you.
Halogen bulbs are pressurized and could
explode when you change them, especially if
they are very hot. You should therefore wear
eye protection and gloves when you are
changing them. Overview: changing bulbs/bulb types
You can change the following bulbs. The bulb
type can be found in the legend. Bi-Xenon headlamps (vehicles with halogen
daytime running lamps)
0002
High-beam spot lamp: H7 55 W Bi-Xenon headlamps (vehicles with LED daytime
running lamps)
0002
High-beam spot lamp 13
: H11 55 W
0003 Infrared light (Night View Assist Plus):
H11 55 W
13 Due to their location, have the bulbs in the left-hand headlamp changed at a qualified specialist workshop,
e.g. an authorized Mercedes-Benz Center. Replacing bulbs
287Lights and windshield wipers Z

DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaus
tgas
aftertreatment must be operated with the
reducing agen tDEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the DEF level is too low, the CheckAdditive See Operator's Manual
message is shown in the multifunction
display.
When the DEF supply sinks to a minimum
level, the Remaining Starts: 16 message
is shown in the multifunctio ndisplay.
When the Remaining Starts: 16 message
is shown in the multifunction display, you can
start the engine 16 more times. If DEF is not
added, it will the nnot be possible to restart
the engine. Fill the DEFt ank with about1gal
(3.8l) of DEF or have the DEF tank refilled at
a qualified specialist workshop.
Use the special DE Frefill bottle when filling
between maintenance intervals. Contact an
authorized Mercedes-BenzC enter with any
questions or, if necessary, contact Roadside
Assistance (Y page 29).
If the outside temperature is lower than 12 ‡
(002711 †), damage may occur when adding
DEF. If DEF is frozen and there is an active
warning indicator, adding may not be
possible. Park the vehicle in a warmer place,
e.g. in a garage, until DEFh as become fluid
again .Itwill the nbe possible to add DEF
again. Alternatively, have the DEFt ank refilled
at a qualified specialist workshop.
Further informatio nabout BlueTEC exhaust
gas aftertreatment and DEFi s available at any
authorized Mercedes-Benz Center. Adding DEF G
WARNING
Make sure
R DEF does not come into contact with skin,
eyes, or clothing
R to keep DEF out of the reach of children
If you and/or others have come into contact
with DEF:
R If DEF has gotten into contact with eyes,
flush with plenty of water immediately and
seek medical help.
R Cleana ffected skin immediately with plenty
of water.
R If DEF was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician. G
WARNING
If you open the DEF tank cap, small amounts
of ammonia vapo rmay be released. This
depends in particular upon the age of the DEF.
Ammonia vapors have a pungent odor and are
particularly irritating to:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as
coughing and watering of the eyes.
Do not inhale any ammonia vapors that may
be released. Fill the DE Ftank only in well-
ventilated areas.
! Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do no tdilute DE Fwith water .This
may destroy the BlueTEC exhaust gas
aftertreatment system.
! Rinse surfaces that have come into
contact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clean it. DEF Refueling
325Driving and parking Z

residues crystallize after time and
contaminate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine
damage.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
The filler neck for DEF is located under the
"Minispare" emergency spare wheel in the
trunk floor.
X Switch off the ignition.
X Open the trunk.
X Lift the trunk floor up ( Ypage 442). X
Turn the "Minispare" emergency spare
wheel fastening in the direction of the
arrow and remove it.
X Remove the "Minispare" emergency spare
wheel. X
Turn DEF cap 0002counter-clockwise and
remove it. X
Turn DEF filler cap 0003counter-clockwise
and open it.
Filler cap 0003is secured with a plastic strap. X
Unscrew the covering cap from DEF refill
bottle 0026.
X Place DEF refill bottle 0026on the filler neck
as show nand screw on clockwise hand-
tight.
X Press DEF refill bottle 0026down.
The DEF tank is filled. This may take up to
one minute.
i To add between service intervals, fill the
DEF tank with approximately 1gal (3. 8l) of
DEF. 1 gal (3.8 l) of DEF is equivalent to
approximately 2DEF refill bottles. Then
have the DEF supply checked at a qualified
specialis tworkshop and completely refilled
if necessary.
X Release DEFr efill bottle0026.
Refilling stops when the DEFr efill bottle is
no longer pressed down. The DEFr efill
bottle can be removed when it has been
only partially emptied. 326
RefuelingDriving and parking

If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a resultofl
ack of use.
X Visi taqualified specialist workshop and
seek advice. Driving tips
General driving tips
Important safety notes G
WARNING
Always remembe rthat you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate COMAND (Cockpit Management
and Data System) in compliance with all legal
requirements and when the road, weather and
traffic conditions permit. You may otherwise
not be able to observe the traffic conditions,
endangering yourself and others.
Remember that your vehicle covers a distance
of 44 ft (approximately 14 m)a second when
it is traveling at only 30 mph (approximately
50 km/h).
Drive sensibly –save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks whe nthey are not
needed. X
Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-and-go traffic
and in mountainous terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals G
WARNING
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Rolling with the engine switched off G
WARNING
There is no power assistance for the steering
and the brake when the engine is not running. 330
Driving tipsDriving and parking

Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust check G
WARNING
Inhalation of exhaus tgas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do no trun the engin einconfined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine should only be
carried out by qualified and authorized
Mercedes-Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. Braking
Important safety notes G
WARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle control. Your vehicle's ABS will not prevent
this type of loss of control.
G
WARNING
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients !
On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
Heavy and light loads G
WARNING
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the
airflow to cool the brakes more quickly.
Wet roads G
WARNING
After driving in heavy rain for some time
without applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced. You have to depress the brake pedal Driving tips
331Driving and parking
Z

If these conditions are fulfilled, yourv
ehicle
is accelerated. Acceleration will be
interrupted if changing lanes takes too long
or if the distance between your vehicle and
the vehicle in fron tbecomes too small.
i When changing lanes, DISTRONIC PLUS
monitors the left lane on left-hand drive
vehicles and the right lane on right-hand
drive vehicles. G
WARNING
DISTRONIC PLUS and Active Blind Spot Assist
are only aids designed to assist driving.
They do not relieve you of the responsibility
of paying attention .The driver remains fully
responsible for the vehicle's distance from
other vehicles, the vehicle's speed and for
braking in good time. Always pay attention to
traffic conditions and your surroundings.
Otherwise, you may fail to recognize dangers
in time, cause an accident and injure yourself
and others.
Stopping G
WARNING
Never get out of the vehicle when DISTRONIC
PLUS is activated.
DISTRONIC PLUS must also never be
operated, activated or deactivated by a
passenger or from outside the vehicle.
DISTRONIC PLUS does not replace the
electric parking brake and must not be used
for parking.
The DISTRONIC PLUS braking effect is
canceled and the vehicle can start moving if:
R DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected. If you wish to leave the vehicle or park it,
deactivate DISTRONIC PLUS and secure the
vehicle against rolling away.
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
i Depending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficient distance behind the
vehicle in front.T he specified minimum
distance is set using the control on the
cruise control lever.
Setting aspeed G
WARNING
Keep in mind tha titmay take a brie fmoment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others.
X Press the cruise control lever up 0002for a
higher speed or down 0003for a lower speed.
X To adjust the speed in 1 mph
increments (1 km/h increments): briefly
press the cruise control lever up 0002or
down 0003to the pressure point.
The last speed stored is increased or
decreased every time the cruise control
lever is pushed up 0002or down 0003.
X To adjust the speed in 5 mph
increments (10 km/h increments):
briefly press the cruise control lever Driving systems
341Driving and parking Z

HOLD function
General notes The HOLD function can assist the drive
rinthe
following situations:
R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away. G
WARNING
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary.
R the driver's door is closed or your seat belt
is fastened.
R the electric parking brake is released.
R the hood is closed.
R the transmission is in position R,Nor D.
The trunk lid must be closed in position R.
R DISTRONIC PLUS is deactivated.
Activating the HOLD function X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until 0002 appears in the instrument
cluster.
The HOLD function is activated. You can
release the brake pedal. i
If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again. G
WARNING
The vehicle's brakes are applied when the
HOLD function is activated. For this reason,
deactivate the HOLD function if the vehicle is
to be set in motion by other means (e.g. in a
car wash or by towing).
Deactivating the HOLD function The HOLD function is deactivated
automatically if:
R
you accelerate and the transmission is in
position Dor R.
R you shift the transmission to position P.
R you apply the brakes again with a certain
amount of pressure until 0002disappears
from the instrument cluster.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake. G
WARNING
Never get out of the vehicle when the HOLD
function is activated.
The HOLD function must never be operated
or deactivated by a passenger or from outside
the vehicle.
The HOLD function does not replace the
electric parking brake and must not be used
for parking.
The braking effect of the HOLD function is
canceled and the vehicle could roll away if:
R the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure. 346
Driving systemsDriving and parking