service MERCEDES-BENZ S-Class 2014 W222 Comand Manual

Publication details
Internet
Further information about Mercedes-Benz
vehicles and about Daimler AG can be found
on the following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada
only) Editorial office
You are welcome to forward any queries or
suggestions you may have regarding this
Operator's Manual to the technical
documentation team at the following
address:
Daimler AG, HPC: CAC, Customer Service,
70546 Stuttgart, Germany
© Daimler AG: Not to be reprinted, translated
or otherwise reproduced, in whole or in part,
without written permission from Daimler AG.
Symbols
In this manual, you will find the following
symbols: G
WARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others. H
Environmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
i Practical tips or further information that
could be helpful to you.
X This symbol indicates an
instruction that must be followed.
X Several of these symbols in
succession indicate an instruction
with several steps.
(Y page) This symbol tells you where you
can find more information about a
topic.
YY This symbol indicates a warning or
an instruction that is continued on
the next page.
Display
Display This font indicates a display in the
multifunction display/COMAND
display.
As at 27.02.2013

These include, for example:
R
operating conditions of system
components, e.g. fluid levels
R the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration,
accelerator pedal position
R malfunctions and defects in important
system components, e.g. lights, brakes
R malfunctions in important system
components. e.g. lights, brakes
R vehicle reactions and operating conditions
in special driving situations, e.g. air bag
deployment, intervention of stability
control systems
R ambient conditions, e.g. outside
temperature
This data is of an exclusively technical nature
and can be used to:
R assist in recognizing and rectifying
malfunctions and defects
R assist in recognizing and rectifying
malfunctions
R analyze vehicle functions, e.g. after an
accident
R optimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical
information can be read from the event data
memory and malfunction data memory.
Services include, for example:
R repair services
R service processes
R warranties
R quality assurance
It is read by employees of the service network
(including manufacturers) using special
diagnostic devices. More detailed
information is obtained from it, if required.
After a malfunction has been rectified, the
information is deleted from the malfunction
memory or is continually overwritten. When operating the vehicle, situations are
conceivable in which this technical data, in
connection with other information (if
necessary, under consultation with an
authorized expert), could be traced to a
person.
Examples include:
R accident reports
R damages to the vehicle
R witness statements
Further additional functions that have been
contractually agreed upon with the customer
allow certain vehicle data to be conveyed by
the vehicle as well. The additional functions
include, for example, vehicle location in case
of an emergency. Qualified specialist workshop
Read the information on qualified specialist
workshops in the vehicle Operator's Manual. Information on copyright
General information
Information on licenses for free and Open
Source software used in your vehicle and in
the electronic components can be found on
this website: http://www.mercedes-
benz.com/opensource . Registered trademarks
Registered trademarks:
R Bluetooth ®
is a registered trademark of
Bluetooth ®
SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby, DolbyDigital and MLP lossless are
registered trademarks of DOLBY
Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are
registered trademarks of Daimler AG. Operating safety
15 Z

Selection Instructions
Search By Name
Search By Name
Search for all POIs on the
digital map or around
one of the three
previously specified
positions X
Call up the POI menu (Y page 81).
X To select Search By Name Search By Name: turn and press the controller.
X Select All POIs
All POIs or one of the three previously selected
positions.
The point of interest list with character bar appears.
X Enter a name.
or
X To select Mercedes-Benz Service Mercedes-Benz Service: turn and press the
controller. Search By Phone
Search By Phone
Number Number
This function gives you
access to all points of
interest that have a
phone number. X
Call up the POI menu (Y page 81).
X To select Search By Phone Number Search By Phone Number: turn and press the
controller.
You will see a list of phone numbers.
X Enter the telephone number.
i The telephone number consists of:
R the country code (international dialing code)
R the area code
When entering the area code, omit the leading "0".
R the telephone number of the participating caller Selecting a POI category
After entering a city, POI categories appear
after choosing the menu item Near Near
Destination
Destination, Current
CurrentPosition
Position orOther
Other
City
City. X
Select a POI category: turn and press the
controller.
The 0043symbol after an entry shows that
further categories are available.
X Select a sub-category.
The POI search covers a
240 mile (400 km) radius around the
selected position.
Once the search is completed, the POI list
is displayed.
The search results display the following
information:
R
an arrow that shows the linear direction
to the POI (search around vehicle
position)
R the linear distance to the point of interest
R the name of the point of interest
X Selecting a point of interest.
The complete address of the POI is shown. Destination input
83Navigation Z

Off-road during route guidance
Due to roadworks, for example, there may be
differences between the data on the digital
map and the actual course of the road.
In such cases, the system will temporarily be
unable to locate the vehicle position on the
digital map. The vehicle is therefore in an off-
road position.
In the display, you will see the Road Off Road Off
Map
Map message, an arrow and the distance to
the destination. The direction arrow shows
the compass heading to the destination.
As soon as the system can assign the vehicle
position to the map again, route guidance
continues in the usual way. Real-time traffic reports
Prerequisites
i This function is currently not available for
Canada.
In order to receive real-time traffic reports via
satellite radio, you need to subscribe to
SIRIUS XM Satellite Radio Traffic Message
Service.
Further information on satellite radio
(Y page 182).
COMAND can receive traffic reports via
satellite radio and take account of these for
route guidance in the navigation system.
Received traffic reports are displayed on the
map either as text or as symbols. Real-time traffic reports
101Navigation Z

Deleting all areas:
X
Slide 00520096and press the controller while the list is shown.
X Select Delete All Delete All .
A prompt appears asking whether you wish to delete all areas.
X Select Yes
Yes orNo
No.
After selecting Yes
Yes , all areas are deleted. SIRIUS XM service
Displaying SIRIUS XM service
information You can display the SIRIUS XM service
information.
X To switch to navigation mode: press the
00BE button.
X To show the menu: press the controller.
X To select Traffic
Traffic: turn the controller and
press to confirm.
X Select SIRIUS Service SIRIUS Service.
The window on the right half of the display
shows the telephone number of the
provider (SIRIUS XM) and the serial number
of your service module.
Registering for the SIRIUS XM traffic
report service X
Call the provider telephone number shown
on the COMAND display.
i You can also have the satellite service
activated online. To do so, visit the SIRIUS
XM Radio website at
http://www.sirius.com (USA).
Once the connection has been established:
X Follow the service employee's instructions.
The activation process may take up to ten
minutes.
If registration is not included when
purchasing the system, your credit card
details will be required to activate your
account. Updating the digital map
Introduction The digital maps generated by the map
software become outdated in the same way
as conventional road maps. Optimal route
guidance can only be provided by
the navigation system in conjunction with the
most up-to-date map software.
Information about new versions of the digital
map can be obtained from an authorized
Mercedes-Benz Center. You can have the
digital map updated there using a data
medium, or you can update it yourself. Navigation functions
Calling up the navigation system
menu
X
To switch to navigation mode: press the
00CB button.
X To show the menu: press the controller.
X Slide 00970052the controller twice.
Navi Navi is highlighted in the main function bar.
X Press the controller.
The navigation menu appears. 116
Navigation fun
ctionsNavigation

Call disconnection while the vehicle is
in motion
A call may be disconnected if:
R there is insufficient network coverage in
certain areas.
R you move from one transmitter/receiver
area (cell) into another and no channels are
free.
R you use a SIM card which is not compatible
with the network available. Operating options
You can operate the telephone by:
R using the controller:
Turn
Slide 009500520096 or009700520064
Press
R using the 0061or0076 button and using
the telephone keypad on COMAND
R using the 0061or0076 button on the
multifunction steering wheel
R using the Voice Control System (see the
separate Voice Control System operating
instructions)
Unless stated otherwise, the descriptions and
illustrations in this section refer to COMAND. Function restrictions
The telephone is not ready for use in the
following situations:
R The telephone automatically tries to log on
to a network. If no network is available, you
may not be able to make a " 911"
emergency call. If you attempt to make an
outgoing call, the No
No Service Service message will
appear for a short while. "911" emergency call
G
WARNING
The 911 emergency call system is a public
service. Using it without due cause is a
criminal offense.
The following requirements must be fulfilled
for a 911emergency call:
R the mobile phone must be switched on.
R a network must be available.
R a valid and operational SIM card must be
inserted in the mobile phone.
R the mobile phone is connected to COMAND
via Bluetooth ®
.
If you cannot make an emergency call, you
must arrange rescue measures yourself.
X Enter the number on COMAND
(Y page 131).
X Press 0061.
The telephone makes the connection.
X Wait until the emergency call center
answers and describe the emergency
situation. Telephony via the Bluetooth
®
interface Prerequisites
For telephony via COMAND's Bluetooth ®
interface, a Bluetooth ®
-capable mobile
phone is required.
On COMAND
X Activate the Bluetooth ®
function in
COMAND (Y page 45).
On the mobile phone
X Switch on the mobile phone and enter the
PIN when prompted to do so (see the
manufacturer's operating instructions).
X Activate Bluetooth ®
functions and, if
necessary, Bluetooth ®
visibility on the Telephony via the Bluetooth
®
interface 123Telephone Z

Your COMAND equipment
These operating instructions describe all
standard and optional equipment available
for your COMAND system at the time of
purchase. Country-specific differences are
possible. Please note that your
COMAND system may not be equipped with
all the features described. This also applies to
safety-relevant systems and functions.
Therefore, the equipment on your COMAND
system may differ from that in the
descriptions and illustrations. Should you
have any questions concerning equipment
and operation, please consult an authorized
Mercedes-Benz Center. General notes
Conditions for access
G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating COMAND.
The COMAND Online Mercedes-Benz Apps
and Internet access are available via the
Bluetooth ®
interface, the USB interface or via
the data-enabled telephone module with
Bluetooth ®
(SAP profile).
In order to use the functions, the following
conditions are necessary:
R The mobile phone supports at least one of
the Bluetooth ®
profiles DUN (D ial-Up Networking) or PAN
PersonalArea
Network) and is connected to COMAND via
the Bluetooth ®
interface (Y page 124). The
Bluetooth ®
profiles DUN and PAN make the
mobile phone's Internet connection
available to COMAND and the Rear Seat
Entertainment System.
R The mobile phone supports at least one of
the USB classes CDC/ECM (Ethernet
Control Model) or CDC/ACM ( Access
Control Model) and is connected to
COMAND via the USB interface
(Y page 215). The USB classes make the
mobile phone's Internet connection
available to COMAND and the Rear Seat
Entertainment System.
R You need a valid mobile service contract
with a data option, which is used to
calculate the associated connection costs.
i You can obtain more detailed information
about suitable mobile phones on the
Internet at http://www.mercedes-
benz.com/connect or from your
authorized Mercedes-Benz Center.
i If you use incorrect access data,
additional costs may be incurred. This can
happen when you use details that are
different from the contract or details from
another contract/data package.
i The availability of individual Mercedes-
Benz Apps may vary depending on the
country.
i The terms of use are shown when
COMAND is used for the first time and then
once a year thereafter. Only read and
accept the terms of use when the vehicle
is stationary.
i The driver is not permitted to call up
websites while driving and use of the
Mercedes-Benz Apps is restricted. 158
General notesOnline and Internet

To use COMAND Online Mercedes-Benz Apps
and Internet access, the following conditions
must be fulfilled:
R mbrace is activated and operational
R mbrace is activated for COMAND Online
Mercedes-Benz Apps and Internet access
Priority of connections: an emergency call
has the highest priority. When a service call,
e.g. a breakdown service call or the MB Info
Call, is active, an emergency call can still be
initiated.
A service call, on the other hand, has priority
over a current Internet connection. Therefore,
you cannot establish an Internet connection
during a service call.
i The availability of individual COMAND
Mercedes-Benz Apps may vary depending
on the country.
i The terms of use are shown when
COMAND is used for the first time and then
once a year thereafter. Only read and
accept the terms of use when the vehicle
is stationary.
i The driver is not permitted to call up
websites while driving and use of the
Mercedes-Benz Apps is restricted. Establishing/ending the connection
Establishing the connection
Preconditions for establishing a connection
can be found under "General notes"
(Y page 158).
A connection can be established by:
R entering a web address (Y page 170).
R calling up the Mercedes-Benz Mobile
Website (Y page 167).
R calling up a Mercedes-Benz App
(Y page 167).
R calling up a Favorite (Y page 170).
R calling up the Internet radio (Y page 168).Ending the connection
X
Press Cancel Cancel in the connections window. Establishing/ending the connection
159Online and Internet Z

X
Select the Mercedes-Benz Apps
Mercedes-Benz Apps menu.
The Mercedes-Benz Apps menu is
displayed.
X Select Google Local Search
Google Local Search .
X To select At AtCurrent
Current Location
Location : turn and
press the controller.
X To select Frequent Search Queries
Frequent Search Queries:
turn and press the controller.
X Proceed as described in the "Selecting the
search position" section (Y page 161). If
the vehicle is stationary, the search results
can be supplemented manually, e.g. "Hotel
Adler". Search History
You can only use this function after search
queries have already been carried out.
X Press the 002Bbutton.
The last function called up appears.
X To select the TEL/
TEL/00A7 menu: slide 00970052, turn
and press the controller.
X To select Internet Internet: turn and press the
controller.
The menu for the Internet functions
appears.
X Select the Mercedes-Benz Apps
Mercedes-Benz Apps menu.
The Mercedes-Benz Apps menu is
displayed.
X Select Google Local Search
Google Local Search .
X To select At AtCurrent
Current Location
Location : turn and
press the controller.
X To select Last
LastSearch
Search Queries
Queries : turn and
press the controller.
X Proceed as described in the "Selecting the
search position" section (Y page 161). If
the vehicle is stationary, the search results
can be supplemented manually, e.g. "Hotel
Adler". Selecting options for the local search
Setting the search radius X
Press the 002Bbutton.
The last function called up appears.
X To select the TEL/ TEL/00A7menu: slide 00970052, turn
and press the controller.
X To select the Mercedes-Benz
Mercedes-Benz Apps
Appsmenu:
turn and press the controller.
The list of Mercedes-Benz Apps appears.
X To select Google Local Search Google Local Search : slide
00520096 the controller and press to confirm.
X To select Options
Options: slide 00520096and press the
controller.
The menu shows the current settings.
X To select Search Radius
Search Radius : turn and press
the controller.
A menu appears.
X Select the desired entry.
The selected setting is accepted.
X To exit the menu: select0039.
Selecting a service provider X
Select the Options menu for the Google
Google
Local Search Local Search app (Ypage 166).
The menu shows the current settings.
X To select Service Provider
Service Provider: turn and
press the controller.
The 003Bdot indicates the currently selected
service provider.
i If the entry is grayed out, you cannot
select the service provider. Google™ local search
163Online and Internet Z

X
Select and confirm the entry.
The selected service provider is accepted.
X To exit the menu: select0039.
Deleting search queries X
Select the Options menu for the Google
Google
Local Search
Local Search app (Ypage 166).
The menu shows the current settings.
X To select Delete
Delete All AllSearches
Searches : turn and
press the controller.
A prompt appears, asking whether you
really wish to delete the search.
X Select Yes YesorNo
No.
If you select Yes
Yes, the search queries are
deleted.
If you select No
No, the process will be
canceled.
Resetting search history X
Select the Options menu for the Google
Google
Local Search
Local Search app (Ypage 166).
The menu shows the current settings.
X To select Reset
Reset Search Search History
History: turn the
controller and press to confirm.
A prompt appears, asking whether you
really wish to reset the search history.
X Select Yes YesorNo
No.
If you select Yes
Yes, the search history is
deleted.
If you select No
No, the process will be
canceled.
i The last ten search queries are reset. Destination/route download
Introduction
You can use Google™ Maps to send
navigation destinations to the server and then
download them from the vehicle. You can use
destinations for route guidance and save
them in COMAND for further use. In order to use the destination download
function, the mbrace system must be:
R
activated
R set up
R and activated for COMAND and Internet
access services.
For information on the mbrace system, see
the separate vehicle Operator's Manual. Sending destinations to the server
X Call up the website for Google™ Maps on
the Internet.
X Enter a destination.
X Click "More" at the destination.
X Click "Send".
X Click "Send to vehicle".
X Select Mercedes-Benz as the vehicle
brand.
X Enter the mbrace e-mail address or the
vehicle identification number.
Vehicle identification number
(Y page 166).
X Click "Send".
The destination is sent to the server.
i The availability of the destination/route
download function is country-dependent. Downloading destinations from the
server
Proceed as follows to use destinations/
routes that have been sent to the server:
X Press the 002Bbutton.
The last function called up appears.
X Select TEL/ TEL/00A7 in the main function bar by
sliding 00970052, turning and pressing the
controller.
A menu appears.
X To select Internet Internet: turn and press the
controller.
The menu for the Internet functions
appears. 164
Destination/route downloadOnline and Internet