key MERCEDES-BENZ S CLASS 2016 Manual PDF

Problems with "Pre-entry climate control via SmartKey" Problem
Possible causes/consequences and P Solutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off. The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge. X
Start the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via: R
a mains socket ( Y
page 183)R
a charging station ( Y
page 186)R
a wallbox ( Y
page 185)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off. X
Switch on the engine and let it run for more than ten seconds. X
Try again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if: R
the vehicle is not connected to an electric
power supply and R
the high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required: R
Climate control system R
Blower R
Seat ventilation
When the vehicle is heated, the following func-
tions are activated if required: R
Climate control system R
Blower R
Seat heating R
Steering wheel heating R
Armrest heating R
Exterior mirror heating R
Rear window defroster
If you have switched on the perfume atomizer or
the ionization using the multimedia system,Operating the climate control systems 157
Climate control Z

G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If the parking brake has not been fully
released when driving, the parking brake can: R
overheat and cause a fire R
lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Observe the important safety notes for PLUG-IN
HYBRID vehicles ( Y
page 42). SmartKey positions
SmartKey
Z
To remove the SmartKey G
Power supply for some consumers, such as
the windshield wipers H
Ignition (power supply for all consumers)
and drive position I
To start the engine
The SmartKey can be turned in the ignition lock
even if it is not the correct SmartKey for the
vehicle. The ignition is not switched on. The
engine cannot be started.
Start/Stop button
General notes All vehicles are equipped with a removable
Start/Stop button.
The Start/Stop button must be inserted in the
ignition lock and the Smartkey must be in the
vehicle.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.162
Driving
Driving and parking

To start the vehicle without actively using the
Smartkey: R
the Start/Stop button must be inserted in the
ignition lock. R
the Smartkey must be in the vehicle. R
the vehicle must not be locked with the
SmartKey or KEYLESS-GO ( Y
page 80).
Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key.
Do not keep the SmartKey in the temperature-
controlled cup holder ( Y
page 332). Otherwise,
the key will not be detected, e.g. when starting
the engine with the Start/Stop button.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time: R
you will not be able to switch on the ignition
with the Start/Stop button. R
you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door ( Y
page 86), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with the Start/Stop button
C
Start/Stop button
D
Ignition lock As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
( Y
page 315).
If Start/Stop button C has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition. X
To switch on the power supply: press
Start/Stop button C once.
The power supply is switched on. You can now
activate the windshield wipers, for example.
The power supply is switched off again if: R
the driver's door is opened and R
you press Start/Stop button C twice when in
this position X
To switch on the ignition: press Start/Stop
button C twice.
The ignition is switched on.
The ignition is switched off again if: R
you do not start the engine within 15 minutes
when in this position R
you press Start/Stop button C twice when in
this position.
The power supply is switched off again if: R
the driver's door is opened and R
you press Start/Stop button C twice when in
this position
Removing the Start/Stop button You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the Smartkey.
It is only possible to switch between Start/Stop
button mode and Smartkey operation when the
transmission is in position P .X
Remove Start/Stop button C from ignition
lock D .
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
Smartkey with you when leaving the vehicle. As
long as the Smartkey is in the vehicle: R
the vehicle can be started using the Start/
Stop button R
the electrically powered equipment can be
operated Driving 163
Driving and parking Z

Starting the engine
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
G WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system. General notes During a cold start, the engine runs at higher
speeds to enable the catalytic converter to
reach its operating temperature. The sound of
the engine may change during this time.
Automatic transmission X
Shift the transmission to position P
( Y
page 170).
The transmission position display in the mul-
tifunction display shows P ( Y
page 172).
You can start the engine in transmission posi-
tion P and N .
Starting procedure with the SmartKey To start the engine using the SmartKey instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock. X
Turn the SmartKey to position 3 in the ignition
lock and release it as soon as the engine is
running ( Y
page 162).
Starting procedure with the Start/Stop
button The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if a valid SmartKey is in
the vehicle. Always take the SmartKey with you
when leaving the vehicle, even if you only leave
it for a short time. Pay attention to the important
safety notes. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 162).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine ( Y
page 164).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the164
Driving
Driving and parking

previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if: R
the SmartKey is in the ignition lock R
park position P is selectedR
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature ( Y
page 87).
It is only possible to shift the transmission from
position P to the desired position if you depress
the brake pedal. Only then is the parking lock
released.
If you do not depress the brake pedal, the
DIRECT SELECT lever can still be moved but the
parking lock remains engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake ( Y
page 191).
Hill start assist Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
G WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury. Driving 165
Driving and parking Z

Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if: R
you are pulling away on a level road or on a
downhill gradient. R
the transmission is in position N .R
the electric parking brake is applied. R
ESP ®
is malfunctioning.
ECO start/stop function (all vehicles
except PLUG ‑ IN HYBRID)
Introduction This section describes the ECO start/stop func-
tion for all vehicles except PLUG-IN HYBRID
vehicles. Information on the ECO start/stop
function on PLUG-IN HYBRID vehicles
( Y
page 252).
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
G WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away. General notes
C
ECO start/stop display
The ECO start/stop function is activated when-
ever you switch on the engine using the Smart-
Key or the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the

Problems with the engine Problem
Possible causes/consequences and P Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics. R
There is a malfunction in the fuel supply.
Before attempting to start the engine again: X
Turn the SmartKey back to position 0 in the ignition lock.
or X
Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out. X
Try to start the engine again ( Y
page 164). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts: X
Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged. X
Jump-start the vehicle ( Y
page 376).
If the engine does not start despite attempts to jump-start it: X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high. X
Try to start the engine again.
If the engine still does not start: X
Consult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 356). Observe the warning notes
as you do so and add coolant if necessary. Driving 169
Driving and parking Z

Aut oma tic trans mi ssion
Import ant safety notes
G WARNIN G
If th e engin e spee d is abov e th e idlin g spee d
and you engage transmission position D or R ,
th e vehicl e could pull away suddenly. There is
a ris k of an accident.
When engagin g transmission position D or R ,
always firmly depress th e brak e pedal and do
no t simultaneously accelerate .
G WARNIN G
The automatic transmission switches to neu-
tral position N when you switch off th e engine.
The vehicl e may rol l away. There is a ris k of an
accident.
Afte r switching off th e engine, always switch
to parking position P . Preven t th e parked vehi-
cle from rollin g away by applyin g th e parking
brake.
Observ e th e important safet y note s for PLUG-I N
HYBRID vehicles ( Y
page 42).
DIRECT SELECT lever
Overview of trans mi ssion positions
]
Park position wit h parking loc k
^
Reverse gear
\\
Neutral
[
Drive
The DIRECT SELECT lever is on th e right of th e
steering column . The DIRECT SELECT lever always return s to it s
original position . The curren t transmission posi-
tion P , R , N or D appear s in th e transmission
position display ( Y
page 172) in th e multifunc-
tion display.
Engaging pa rk position P
! If th e engin e spee d is to o high or th e vehicl e
is moving , do no t shif t th e automatic trans -
mission directl y from D to R , from R to D or
directl y to P . The automatic transmission
could otherwise be damaged.
]
Park position wit h parking loc k^
Reverse gear \\
Neutral [
Drive X
Push th e DIRECT SELECT lever in th e direction
of arrow P .
Engaging pa rk position P automaticallyPark position P is automatically engage d if:R
you switch off th e engin e usin g th e SmartKey
and remove th e SmartKey R
you switch off th e engin e usin g th e SmartKey
or usin g th e Start/Sto p butto n and open th e
driver's door or front-passenger door R
th e driver's door is opened when th e vehicl e is
stationary or drivin g at ver y low spee d and th e
transmission is in position D or R
Under certain conditions, th e automatic trans -
mission shifts automatically to transmission
position P if th e HOLD function or DISTRONI C
PLU S is activated. Observ e th e information on
th e HOLD function ( Y
page 209) and on
DISTRONI C PLU S ( Y
page 203).170
Automatic transmission
Driving an d parking

Engaging reverse gear R
! Only shift the automatic transmission to R
when the vehicle is stationary. X
If the transmission is in position D or N : push
the DIRECT SELECT lever up past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up past the first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
( Y
page 166).
Shifting to neutral N
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. X
If the transmission is in position D or R : push
the DIRECT SELECT lever up or down to the
first point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically. With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to P automatically.
With the Start/Stop button: if you t hen open
t
he driver's door or the front-passenger door,
the automatic transmission shifts to P automat-
ically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
Using the SmartKey: X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
With the Start/Stop button: X
Remove the Start/Stop button from the igni-
tion lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D X
If the transmission is in position R or N : push
the DIRECT SELECT lever down past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever down past the first point of resistance.Automatic transmission 171
Driving and parking Z

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
7G-TRONIC: it is only possible to shift into second gear and reverse
gear.
9G-TRONIC: it is only partly possible to engage the gears or the trans-
mission is in position N .X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
7G-TRONIC: If D is selected, the transmission shifts into second
gear, if R is selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation ( Y
page 254).
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0 or 1 )
if: R
the electric parking brake is being tested
on a brake dynamometer R
the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged. ! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing Refueling 177
Driving and parking Z