air condition MERCEDES-BENZ S CLASS 2017 Service Manual

Display messages
Possible causes/consequences and P Solutions
DISTRONIC PLU S Inop‐
erativ e DISTRONI C PLU S is malfunctioning
The followin g may hav e also failed:R
BA S PLU S wit h Cross-Traffic Assis tR
PRE-SAF E ®
BrakeR
Steering Assis t and Stop&Go Pilo t
A warning tone also sounds. X
Visit a qualified specialist workshop .
DISTRONIC PLU S Sus ‐
pended You hav e depressed th e accelerato r pedal . DISTRONI C PLU S is no
longer controllin g th e speed of th e vehicle.X
Remove your foo t from th e accelerato r pedal .
DISTRONIC PLU S
- - - mph An activation condition for DISTRONI C PLU S is no t fulfilled .X
Chec k th e activation condition s for DISTRONI C PLU S ( Y
page 171).
DTR+: Steering
Assist . Currently
Unavailable See
Operator' s Manual Steering Assis t and Stop&Go Pilo t are temporarily inoperative.
Possibl e causes are: R
th e windshield in th e camera' s field of vision is dirtyR
visibilit y is impaire d due to heav y rain , snow or fogR
there hav e been no lan e marking s for an extended periodR
th e lan e marking s are worn, dark or covered, e.g. by dir t or snow
Whe n th e causes state d abov e no longer apply, th e display message
disappears.
Steering Assis t and Stop&Go Pilo t are operative again .
If th e display message does no t disappear :X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 162).X
Clean th e windshield.
DTR+: Steering
Assist . Inoperative Steering Assis t and Stop&Go Pilo t are defective.
However, th e DISTRONI C PLU S function s are still available.
A warning tone also sounds. X
Visit a qualified specialist workshop .
Cruise Contro l Inop‐
erativ e Cruis e control is malfunctioning .
A warning tone also sounds. X
Visit a qualified specialist workshop .250
Display messages
On-board computer and displays

Tires Display messages
Possible causes/consequences and P Solutions
Check Tire Pressure
Soon Canada only:
The tire pressure loss warning system has detected a significant loss
in pressure.
A warning tone also sounds.
Possible causes: R
you have changed the positions of the wheels and tires or installed
new wheels and tires. R
the tire pressure in one or more tires has dropped
G WARNING
Tire pressures that are too low pose the following hazards: R
they may burst, especially as the load and vehicle speed increase. R
they may wear excessively and/or unevenly, which may greatly
impair tire traction. R
the driving characteristics, as well as steering and braking, may be
greatly impaired.
There is a risk of an accident. X
Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so. X
Secure the vehicle against rolling away ( Y
page 162).X
Check the tires and, if necessary, follow the instructions for a flat
tire ( Y
page 327). X
Check the tire pressures and, if necessary, correct the tire pressure. X
Restart the tire pressure loss warning system when the tire pres-
sure is correct ( Y
page 352).
Check Tire Pressure
Then Restart Run
Flat Indicator Canada only:
The tire pressure loss warning system generated a display message
and has not been restarted since. X
Set the correct tire pressure in all four tires. X
Restart the tire pressure loss warning system ( Y
page 352).
Run Flat Indicator
Inoperative Canada only:
The tire pressure loss warning system is faulty. X
Visit a qualified specialist workshop.
Please Correct Tire
Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great. X
Check the tire pressures at the next opportunity ( Y
page 349).X
If necessary, correct the tire pressure. X
Restart the tire pressure monitor ( Y
page 351).252
Displa y messages
On-board computer and displays

Display messages
Possible causes/consequences and P Solutions
Check Tires The tire pressur e in on e or mor e tires has dropped significantly. The
whee l position is shown in th e multifunction display.
A warning tone also sounds.
G WARNIN G
Tir e pressures that are to o low pos e th e followin g hazards :R
they may burst, especially as th e load and vehicl e speed increase.R
they may wear excessivel y and/o r unevenly, whic h may greatl y
impair tire traction .R
th e drivin g characteristics , as well as steering and braking , may be
greatl y impaired.
There is a ris k of an accident.X
Stop th e vehicl e without making any sudden steering or braking
maneuvers . Pay attention to th e traffic condition s as you do so.X
Secur e th e vehicl e against rollin g away ( Y
page 162).X
Chec k th e tires and , if necessary, follow th e instruction s for a flat
tire ( Y
page 327). X
Chec k th e tire pressur e ( Y
page 349).X
If necessary, correc t th e tire pressure.
Warnin g Tir e Mal ‐
function The tire pressur e in on e or mor e tires has dropped suddenly. The whee l
position is shown in th e multifunction display.
G WARNIN G
Drivin g wit h a flat tire poses a ris k of th e followin g hazards :R
a flat tire affects th e abilit y to steer or brak e th e vehicle.R
you could lose control of th e vehicle.R
continued drivin g wit h a flat tire will caus e excessive heat build-up
and possibl y a fire.
There is a ris k of an accident.X
Stop th e vehicl e without making any sudden steering or braking
maneuvers . Pay attention to th e traffic condition s as you do so.X
Secur e th e vehicl e against rollin g away ( Y
page 162).X
Chec k th e tires and , if necessary, follow th e instruction s for a flat
tire ( Y
page 327).
Tir e Press. Monito r
Currently Unavaila‐
ble Becaus e there is interferenc e from a stron g source of radi o waves, no
signals from th e tire pressur e sensor s are detected. The tire pressur e
monitor is temporarily malfunctioning .X
Drive on .
The tire pressur e monitor restarts automatically as soo n as th e
problem has been resolved.
TirePress . Sen ‐
sor(s) Missin g There is no signal from th e tire pressur e sensor of on e or several
wheels. The pressur e of th e affecte d tire is no t displayed in th e mul-
tifunction display. X
Hav e th e fault y tire pressur e sensor replace d at a qualified special -
ist workshop . Display messages 25 3
On-board computer and displays Z

Display messages
Possible causes/consequences and P Solutions
Servic e Required Do
Not Shift Gears
Visit Dealer You canno t chang e th e transmission position due to a malfunction .
A warning tone also sounds.
If transmission position D is selected:X
Drive to a qualified specialist workshop without shifting th e trans -
mission from position D .
If transmission position R , N or P is selected:X
Secur e th e vehicl e against rollin g away ( Y
page 162).X
Notify a qualified specialist workshop or breakdown service.
Reversing Not Possi‐
ble Servic e Required You canno t shift int o th e transmission position R due to a malfunction .
The transmission position s P , N or D continu e to be available.
A warning tone also sounds. X
Visit a qualified specialist workshop .
Transmission Mal ‐
function Sto p A malfunction has occurred in th e mechanical transmission compo -
nents.
A warning tone also sounds. The gearbox automatically shift s to posi-
tion N . X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Shift th e transmission to position P .X
Secur e th e vehicl e against rollin g away ( Y
page 162).X
Notify a qualified specialist workshop or breakdown service.
Sto p Vehicl e Leave
Engine Runnin g Wai t
Transmission Cool‐
ing The transmission has overheated. Pullin g away can be temporarily
impaire d or no t possible.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions. Do no t continu e drivin g
under any circumstances. X
Wait until th e display message disappear s before pullin g away.
Auxiliary Batter y
Malfunction The auxiliary battery for th e transmission is no longer bein g charged.X
Visit a qualified specialist workshop .X
Unti l then , set th e transmission to position P before you switch off
th e engine. X
Befor e leaving th e vehicle, apply th e electric parking brake.

Safety systems Warning/
indicator
lamp Q Signal type
Possible causes/consequences and P Solutions
'M
Q ' (USA only) or M (Canada only): the red brake system warning lamp is
lit while the engine is running.
A warning tone also sounds.
G WARNING
The brake boosting effect is malfunctioning and the braking characteristics may be
affected.
There is a risk of an accident. X
Pull over and stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions. Do not continue driving under any circumstances. X
Secure the vehicle against rolling away ( Y
page 162).X
Consult a qualified specialist workshop. X
Observe the additional display messages in the multifunction display.
'M
Q ' (USA only) or M (Canada only): the red brake system warning lamp is
lit while the engine is running.
A warning tone also sounds.
There is not enough brake fluid in the brake fluid reservoir.
G WARNING
The braking effect may be impaired.
There is a risk of an accident. X
Pull over and stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions. Do not continue driving under any circumstances. X
Secure the vehicle against rolling away ( Y
page 162).X
Do not add brake fluid. Adding more will not correct the malfunction. X
Consult a qualified specialist workshop. X
Observe the additional display messages in the multifunction display.
'
Q USA only: the red brake system warning lamp is lit while the engine is running.
The multifunction display also shows a display message with the & symbol.
The brake pads/linings have reached their wear limit. X
Visit a qualified specialist workshop.260
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Tires Warning/
indicator
lamp Q Signal type
Possible causes/consequences and P Solutions
w
Q The yellow combination low tire pressure telltale/TPMS malfunction telltale for
the TPMS (pressure loss or malfunction) is lit.
The tire pressure monitor has detected a loss of pressure in at least one of the tires.
G WARNING
Tire pressures that are too low pose the following hazards: R
they may burst, especially as the load and vehicle speed increase. R
they may wear excessively and/or unevenly, which may greatly impair tire trac-
tion. R
the driving characteristics, as well as steering and braking, may be greatly
impaired.
There is a risk of an accident. X
Stop the vehicle without making any sudden steering or braking maneuvers. Pay
attention to the traffic conditions as you do so. X
Secure the vehicle against rolling away ( Y
page 162).X
Observe the additional display messages in the multifunction display. X
Check the tires and, if necessary, follow the instructions for a flat tire
( Y
page 327). X
Check the tire pressure ( Y
page 349).X
If necessary, correct the tire pressure.
w
Q The yellow combination low tire pressure telltale/TPMS malfunction telltale for
the TPMS (pressure loss or malfunction) flashes for approximately one minute and
then remains lit.
The tire pressure monitor is faulty.
G WARNING
The system is possibly unable to recognize or register low tire pressure.
There is a risk of an accident. X
Observe the additional display messages in the multifunction display. X
Visit a qualified specialist workshop immediately.Warning and indicator lamps in the instrument cluster 267
On-board computer and displays Z

General notes The multimedia system section in this Opera-
tor's Manual describes the basic principles for
operation. More information can be found in the
Digital Operator's Manual.
Important safety notes
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
The multimedia system calculates the route to
the destination without taking the following into
account, for example: R
traffic lights R
stop and yield signs R
parking or stopping restrictions R
road narrowing R
other road and traffic rules and regulations
The multimedia system may give incorrect nav-
igation recommendations if the actual street/
traffic situation does not correspond with the
digital map's data.
For example: R
a diverted route R
the road layout or the direction of a one-way
street has been changed
For this reason, you must always observe road
and traffic rules and regulations during your
journey. Road and traffic rules and regulations
always have priority over multimedia system
driving recommendations.
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving. Please always use this feature instead of con-
sulting the map display for directions. Looking
at the icons or map display can distract you from
traffic conditions and driving, and increase the
risk of an accident.
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled equip-
ment and meets the FCC radio frequency (RF)
Exposure Guidelines in Supplement C to OET65.
This equipment has very low levels of RF energy
that is deemed to comply without maximum
permissive exposure evaluation (MPE). How-
ever, it is recommended to insta ll it at a distance
of
at least 8 inches (approx. 20 cm) between the
radiation source and a person's body (not
including limbs such as hands, wrists, feet and
legs).
G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
Function restrictions
For safety reasons, some functions are restric-
ted or unavailable while the vehicle is in motion.
You will notice this, for example, because either
you will not be able to select certain menu items
or a message will appear to this effect.Function restrictions 269
Multimedia system Z

traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the navigation system.
General notes Among other things, correct functioning of the
navigation system depends on GPS reception. In
certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
parking garages.
Further information can be found in the Digital
Operator's Manual.
Selecting a route type and route options Multimedia system: X
Select Navi { Navigation .
The map shows the vehicle's current position. X
Slide 6 the controller.X
Select { Route Settings .X
Select a route type.
Notes for route types: R
Eco Route
Calculates an economic route. R
Dynamic Traffic Route
Traffic reports on the route for the route guid-
ance are taken into account (only available in
the USA). R
Calculate Alternative Routes
Different routes are being calculated. Instead
of Start , select the Continue menu item.X
To avoid/use route options: select Avoid
Options .X
Select a route option. X
When Use Toll Roads is selected, select the
payment type.
Notes for route options: R
Use Toll Roads The route calculation includes roads which
require you to pay a usage fee (toll). R
Use Carpool Lanes (only available in the
USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address Multimedia system: X
Select Navi { Navigation .
The map shows the vehicle's current position. X
Slide 6 the controller. X
Select Destination { Address Entry .
Enter an address, e.g. as follows: R
city or ZIP code, street, house number R
country, city or ZIP code R
city or ZIP code, center R
street, city or ZIP code, intersection X
Select City .
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out. X
Enter the city.
The C symbol: the location is contained on
the digital map multiple times. X
To switch to the list: slide the 5 control-
ler. X
Select the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location,
the corresponding digits are displayed with an
X . X
Enter the street and house number.
The address is in the menu.
Further options for destination entry: R
search for free destination search
The free destination search finds destinations
using fragments of words. R
select the last destination R
select a contact R
select a POI
You can search for a POI by location, name or
telephone number. R
select destination on the map R
enter intermediate destination276
Operating system
Multimedia system

R
Battery R
Connectors R
Lamps R
Seals R
Trim R
Ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
Cleaning the paintwork
! Do not affix: R
stickers R
films R
magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop. X
Remove dirt immediately, where possible,
while avoiding rubbing too hard. X
Soak insect remains with insect remover and
rinse off the treated areas afterwards. X
Soak bird droppings with water and rinse off
the treated areas afterwards. X
Remove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid. X
Use tar remover to remove tar stains. X
Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
The cleaning product Paint Cleaner, which has
been recommended and approved by Mercedes-Benz, should be used when dirt has
penetrated the paint surface.
Also use Paint Cleaner on paint that has become
dull.
Do not use these care products in the sun or on
the hood while the hood is hot. X
Use a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair sl ight damage to the paint-
w ork quickly and provisionally.
Matte finish care
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect: R
strong rubbing of the paintwork with
unsuitable materials R
frequent use of automatic car washes R
washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the
purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
The vehicle should ideally be washed by hand
using a soft sponge, car shampoo and plenty of
water.
Use only insect remover and car shampoo from
the range of approved Mercedes-Benz care
products. Care 321
Maintenance and care Z

R
Local regulations may restrict the use of snow
chains. Observe the appropriate regulations if
you wish to mount snow chains. R
Do not exceed the maximum permissible
speed of 31 mph (50 km/h). R
On vehicles with AIRMATIC ( Y
page 182) or
Magic Body Control (MBC) ( Y
page 180), you
must drive at raised vehicle level if snow
chains have been mounted. R
If snow chains have been mounted, you must
not use Active Parking Assist ( Y
page 186).
You may wish to deactivate ESP ®
( Y
page 71)
when pulling away with snow chains mounted.
You can thereby allow the wheels to spin in a
controlled manner, achieving an increased driv-
ing force (cutting action).
Tire pressure
Tire pressure specifications
Important safety notes
G WARNING
Underinflated or overinflated tires pose the
following risks: R
the tires may burst, especially as the load
and vehicle speed increase. R
the tires may wear excessively and/or
unevenly, which may greatly impair tire
traction. R
the driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is a risk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires includ-
ing the spare wheel: R
monthly, at least R
if the load changes R
before beginning a long journey R
under different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
The data on the Tire and Loading Information
placard and tire pressure table shown here are
examples. Tire pressure specifications are vehi- cle-specific and may deviate from the data
shown here. The tire pressure specifications
that are valid for your vehicle can be found on
the Tire and Loading Information placard and
tire pressure table on the vehicle.
General notes The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.
Further information on tire pressures can be
obtained at a qualified specialist workshop.
Tire and Loading Information placard
C
Recommended tire pressures
The Tire and Loading Information placard is on
the B-pillar on the driver's side ( Y
page 353).
The Tire and Loading Information placard con-
tains the recommended tire pressures for cold
tires. The recommended tire pressures are valid
for the maximum permissible load and up to the
maximum permissible vehicle speed.
Tire pressure table The tire pressure table is on the inside of the fuel
filler flap. It shows the tire pressure for all tires
permitted at the factory for this vehicle; see
illustration (example).346
Tire pressure
Wheels and tires