air condition MERCEDES-BENZ S-Class COUPE 2017 C217 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2017, Model line: S-Class COUPE, Model: MERCEDES-BENZ S-Class COUPE 2017 C217Pages: 338, PDF Size: 8.16 MB
Page 6 of 338
1, 2, 3 ...
4ETS (Electronic Traction System)see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 160
12 V socket
see Sockets
360° camera
Cleaning ........................................ .284
Function/notes .............................1 71
A
ABS (Anti-lock Braking System)
Display message ............................ 204
Function/notes ................................ 62
Warning lamp ................................. 234
Accident
Automatic measures after an acci-
dent ................................................. 57
Activating media mode
General notes ................................ 251
Activating/deactivating cooling
with air dehumidification ................. 113
Activating/deactivating Night
View Assist Plus
With spotlight function ................... 179
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 199
Display message ............................ 221
Function/information .................... 180
Active Body Control (ABC)
Display message ............................ 220
Function/notes ............................. 156
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 199
Display message ............................ 221
Function/information .................... 183
Active multicontour seat .................... 95
Active Parking Assist
Detecting parking spaces .............. 164
Display message ............................ 221
Exiting a parking space .................. 166
Function/notes ............................. 163 Important safety notes .................. 163
Parking .......................................... 165
ADAPTIVE BRAKE ................................. 68
Adaptive Brake Assist
Function/notes ................................ 66
Adaptive Damping System (ADS) ..... 159
Adaptive Highbeam Assist Plus
Display message ............................ 215
Function/notes ............................. 106
Switching on/off ........................... 107
Additional speedometer ................... 201
Additives (engine oil) ........................ 333
Address book
see also Digital Operator's Man-
ual .................................................. 242
Adjusting the volume
Multimedia system ........................ 243
Air bags
Deployment ..................................... 53
Display message ............................ 213
Front air bag (driver, front
passenger) ....................................... 47
Imp ortant sa
fety notes .................... 46
Introduction ..................................... 46
Knee bag .......................................... 48
Occupant Classification System
(OCS) ............................................... 49
PASSENGER AIR BAG indicator
lamps ............................................... 42
Side impact air bag .......................... 48
Window curtain air bag .................... 49
Air vents
Glove box ....................................... 119
Important safety notes .................. 118
Rear ............................................... 119
Setting ........................................... 118
Setting the center air vents ........... 119
Setting the side air vents ............... 119
Switching AIRSCARF on/off ............ 97
Air-conditioning system
see Climate control
AIRMATIC
Display message ............................ 219
Function/notes ............................. 158
AIRSCARF
Switching on/off .............................. 97
Alarm
ATA (Anti-Theft Alarm system) ......... 71
4Index
Page 16 of 338
Crosswind Assist (vehicles with
MAGIC BODY CONTROL) .............. .156
Crosswind Assist (vehicles with-
out MAGIC BODY CONTROL) ........... 68
DISTRONIC PLUS ........................... 147
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ...............1 53
ESP
®(Electronic Stability Pro-
gram) ............................................... 66
General notes ................................ 145
MAGIC BODY CONTROL ................ 156
Night View Assist Plus ................... 177
PARKTRONIC ................................. 160
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 55
PRE-SAFE
®Brake .............................6 8
PRE-SAFE®PLUS (anticipatory
occupant protection PLUS) .............. 56
Rear view camera .......................... 167
ROAD SURFACE SCAN .................. 158
Traffic Sign Assist .......................... 176
Message memory (on-board com-
puter) .................................................. 203
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 283
Mirrors
see Exterior mirrors
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (Bluetooth
®inter-
face) ..............................................2 50
Connecting another mobile
phone ............................................ 251
Frequencies ................................... 328
Installation ..................................... 328
Menu (on-board computer) ............ 195
Transmission output (maximum) .... 328
Modifying the programming
(SmartKey) ...........................................7 4
MOExtended tires .............................. 289
Mounting wheels
Lowering the vehicle ...................... 326
Mounting a new wheel ................... 325
Preparing the vehicle .....................3 22Raising
the vehicl
e ......................... 323
Removing a wheel .......................... 325
Securing the vehicle against roll-
ing away ........................................ 322
MP3
Operation ....................................... 194
see also Digital Operator's Man-
ual ..................................................2 42
Multifunction display
Function/notes .............................1 88
Multifunction steering wheel
Operating the on-board computer .. 187
Overview .......................................... 35
Multimedia system
Switching on and off ......................2 43
Music files
see also Digital Operator's Man-
ual ..................................................2 42
N
Navigation
Menu (on-board computer) ............ 191
see also Digital Operator's Man-
ual ..................................................2 42
Night View Assist Plus
Activating/deactivating ................. 179
Cleaning ......................................... 285
Display message ............................ 222
Function/notes .............................1 77
Pedestrian and animal recogni-
tion ................................................ 178
Problem (malfunction) ................... 180
Switching automatic activation
on/off ............................................ 198
Notes on breaking-in a new vehi-
cle ....................................................... 120
O
Occupant Classification System
(OCS)
Conditions ....................................... 49
Faults ............................................... 53
Operation ......................................... 49
System self-test ............................... 52
Occupant safety
Air bags ...........................................4 6
14Index
Page 17 of 338
Automatic measures after an acci-
dent ................................................. 57
Children in the vehicle ..................... 57
Important safety notes .................... 41
Introduction to the restraint sys-
tem .................................................. 41
Occupant Classification System
(OCS) ............................................... 49
PASSENGER AIR BAG indicator
lamps ............................................... 42
Pets in the vehicle ........................... 61
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 55
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 56
Restraint system warning lamp ........ 42
Seat belt .......................................... 42
OCS
Conditions ....................................... 49
Faults ............................................... 53
Operation ......................................... 49
System self-test ............................... 52
Odometer ........................................... 190
Oil
see Engine oil
On-board computer
AMG menu ..................................... 202
Assistance graphic menu ............... 197
Assistance menu ........................... 197
Display messages .......................... 203
Displaying a service message ........ 279
DISTRONIC PLUS ........................... 151
Factory settings ............................. 202
Head-up display ............................. 188
Important safety notes .................. 186
Instrument cluster menu ............... 201
Lights menu ................................... 201
Media menu ................................... 194
Menu overview .............................. 189
Message memory .......................... 203
Navigation menu ............................ 191
Operation ....................................... 187
Radio menu ................................... 193
Service menu ................................. 197
Settings menu ............................... 197
Standard display ............................ 190
Telephone menu ............................ 195 Trip menu ...................................... 190
Video DVD operation ..................... 195
Operating safety
Declaration of conformity ................ 28
Important safety notes .................... 28
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 24
Operator's Manual
Overview .......................................... 26
Vehicle equipment ........................... 26
Outside temperature display ........... 186
Overhead co ntrol panel
...................... 38
P
Paint code number ............................ 329
Paintwork (cleaning instructions) ... 282
Panic alarm .......................................... 41
Panorama roof ..................................... 88
Parcel net hooks ............................... 256
Parking
Important safety notes .................. 137
Parking brake ................................ 139
Parking position for the exterior
mirror on the front-passenger
side ................................................ 102
Rear view camera .......................... 167
Switching off the engine ................ 138
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking brake
Applying automatically ................... 139
Applying or releasing manually ...... 139
Display message ............................ 206
Electric parking brake .................... 139
Emergency braking ........................ 140
General notes ................................ 139
Releasing automatically ................. 140
Warning lamp ................................. 236
Parking lamps
Switching on/off ........................... 105
Index15
Page 19 of 338
Refrigerant (air-conditioning sys-
tem)Important safety notes .................. 334
Refueling
Fuel gauge ....................................... 34
Important safety notes .................. 135
see Fuel
Remote control
Garage door opener ....................... 268
Programming (garage door
opener) .......................................... 269
Replacing bulbs
General notes ................................ 108
Reporting safety defects .................... 29
Rescue card ......................................... 30
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 218
Warning lamp ................................. 237
Residual heat (climate control) ........ 116
Restraint system
Display message ............................ 211
Introduction ..................................... 41
Warning lamp ................................. 236
Warning lamp (function) ................... 42
Reversing feature
Roller sunblind ................................. 88
Side windows ................................... 85
Trunk lid ........................................... 80
ROAD SURFACE SCAN ....................... 158
Roadside Assistance (breakdown) .... 27
Roller sunblind
Panorama roof ................................. 88
Rear window .................................. 258
Roller sunblind for the panorama
roof
Opening and closing ........................ 89
Operating ......................................... 88
Resetting ......................................... 89
Roof lining and carpets (cleaning
guidelines) ......................................... 287
Roof load (maximum) ........................ 335
Route guidance
see also Digital Operator's Man-
ual .................................................. 242S
SafetyChildren in the vehicle ..................... 57
see Occupant safety
see Operating safety
Safety system
see Driving safety systems
SD card
Inserting/removing ........................ 251
SD memory card
see also Digital Operator's Man-
ual .................................................. 242
Selecting ........................................ 194
Search & Send
see also Digital Operator's Man-
ual .................................................. 242
Seat
Adjusting the front-passenger
seat from the driver's seat ............... 93
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 46
Cleaning ......................................... 286
Correct usage .................................. 44
Fastening ......................................... 44
Important safety guidelines ............. 43
Introduction ..................................... 42
Releasing ......................................... 45
Warning lamp ................................. 232
Warning lamp (function) ................... 46
Seating
Seating comfort package ................. 95
Seating comfort package ................... 95
Seats
Active multicontour seat .................. 95
Adjusting (electrically) ..................... 92
Adjusting the 4-way lumbar sup-
port .................................................. 95
Adjusting the head restraint ............ 93
Calling up a stored setting (mem-
ory function) .................................. 103
Cleaning the cover ......................... 286
Correct driver's seat position ........... 91
EASY-ENTRY/EXIT system ............... 99
Folding the backrests forward/
back ................................................. 95
Important safety notes .................... 91
Index17
Page 20 of 338
Seat backrest display message ..... 229
Seat heating .................................... 96
Seat heating problem ...................... 97
Seat ventilation ................................ 96
Storing settings (memory func-
tion) ............................................... 103
Switching AIRSCARF on/off ............ 97
Switching seat heating on/off ......... 96
Switching seat ventilation on/off .... 96
Section
Wheels and tires ............................ 303
Securing a load
see Securing cargo
Securing cargo .................................. 256
Selector lever
Cleaning ......................................... 286
see Automatic transmission
Sensors (cleaning instructions) ....... 284
Service menu (on-board com-
puter) .................................................. 197
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 333
Coolant (engine) ............................ 333
Engine oil ....................................... 332
Fuel ................................................ 331
Important safety notes .................. 330
Refrigerant (air-conditioning sys-
tem) ............................................... 334
Washer fluid ................................... 334
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 242
Setting the language
see also Digital Operator's Man-
ual .................................................. 242
Setting the time
see also Digital Operator's Man-
ual .................................................. 242
Settings
Factory (on-board computer) ......... 202
On-board computer ....................... 197
SETUP (on-board computer) ............. 202
Side impact air bag ............................. 48
Side marker lamp (display mes-
sage) ................................................... 215 Side windows
Cleaning ......................................... 283
Convenience closing feature ............ 87
Convenience opening feature .......... 86
Important safety information ........... 85
Opening/closing .............................. 86
Problem (malfunction) ..................... 88
Resetting ......................................... 87
Reversing feature ............................. 85
SIRIUS services
see also Digital Opera
tor's Man-
ual .................................................. 242
SmartKey
Changing the battery ....................... 75
Changing the programming ............. 74
Checking the battery ....................... 75
Convenience closing feature ............ 87
Convenience opening feature .......... 86
Display message ............................ 230
Door central locking/unlocking ....... 72
Important safety notes .................... 72
KEYLESS-GO start function .............. 74
Loss ................................................. 76
Mechanical key ................................ 74
Overview .......................................... 72
Positions (ignition lock) ................. 121
Problem (malfunction) ..................... 76
Starting the engine ........................ 123
Smartphone
Starting the engine ........................ 123
SMS
see also Digital Operator's Man-
ual .................................................. 242
Snow chains ...................................... 305
Sockets
Center console .............................. 260
General notes ................................ 260
Rear compartment ......................... 260
Trunk ............................................. 260
Sound
Switching on/off ........................... 243
Special seat belt retractor .................. 57
Specialist workshop ............................ 29
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 201
18Index
Page 27 of 338
Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to 00C3of its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
Genuine Mercedes-Benz parts25
Introduction
Z
Page 28 of 338
systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 329).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
26Service and vehicle operation
Introduction
Page 30 of 338
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, speed bumps or a pothole in the road
Ra heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no longer withstand the strain they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaustsystem, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declaration of conformity for wireless
vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
28Operating safety
Introduction
Page 32 of 338
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in recognizing and rectifying malfunc-
tions and defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
30Data stored in the vehicle
Introduction
Page 33 of 338
After a malfunction has been rectified, the infor-
mation is deleted from the malfunction memory
or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, under
consultation with an authorized expert), could
be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con- tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Owners
Manual and/or the mbrace Terms and Condi-
tions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
RHow various systems in your vehicle were
operating
RWhether or not the driver and passenger
safety belts were buckled/fastened
RHow far (if at all) the driver was depressing theaccelerator and/or brake pedal and
RHow fast the vehicle was traveling.
These data can help provide a better under-
standing of the circumstances in which crashes and injuries occur. NOTE: EDR data are recorded
by your vehicle only if a non-trivial crash situa-
tion occurs; no data are recorded by the EDR
under normal driving conditions and no personal
data (e.g. name, gender, age and crash location)
are recorde d. Ho
wever, other parties, such as
law enforcement could combine the EDR data
with the type of personally identifying data rou-
tinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat- ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce- ment; by federal, state or local government; in
connection with or arising out of litigation involv-
ing MBUSA or its subsid
iaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the
federal regulation governs. As of February 2013, 13 states have enacted laws relating to EDRs.
Data stored in the vehicle31
Introduction
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