MERCEDES-BENZ S-CLASS SALOON LONG 2021 Owners Manual

R
The mic rosleep de tection of ATTENTION
ASSIST (/ page 274)
R The facial recognition
This function ser ves as sensor input for
authentication and unlocking of the user pro-
/le and pr otected applications (/ page 379).
R Multimodality
This function activates the MBUX Voice Assis-
ta nt with eye control, e.g. forth e con/ rmation
of a displ aymessage byvoice.
R The mir ror preselection (/ page 184)
This function allo ws the natural mo vement of
th e head tothe leT or right toautomatically
preselect the outside mir rorto be adjus ted. Inf Inf
or
ormation on user
mation on user s, sugg
s, sugges
estions and fav
tions and favour
our it
ites
es &
W
WARNING
ARNING Risk of becoming trapped dur-
ing adjustment of the driver's seat aTer
calling up a driver pro/le
Selecting a user pro/le may trigger an adjust-
ment of the driver's seat tothe position sa ved under
the user pro/le. You or other vehicle
occupants could be injured in the process. #
Make sure that when the position of the
driver's seat is being adjus ted via the
multimedia system, no people or body
parts are in the seat's range of mo ve-
ment.
If th ere is a risk of someone becoming trap-
ped, stop the adjustment process immedi-
atel y: #
a)Tapth ewa rning message onthe cen-
tral displa y.
or #
b) Press a memory function position but-
ton or a seat adjustment switch on the
driver's door.
The adjustment process will be stopped. The driver's seat is equipped with an access pre-
ve
nter.
If th e driver's door is open, the driver's seat will
not not be set aTer calling up the driver's pro/le. User
User
pr
pro/les
o/les and
anduser
user-speci/c
-speci/c cont
content
ent
Prerequisites forth eve hicle owner:
R You ha vea Mercedes me user account.
R You ha vea Mercedes me PIN.
R You ha veagreed tothete rm s of use.
R The vehicle is lin kedto a Mercedes me user
account.
% If one of the pre-requisites listed is missing or
if no user pro/le has been selected, the data
described in thefo llowing section will be
sa ved in theve hicle as the standard setting.
St andard settings can be changed byallvehi-
cle users.
User pro/les sa vepersonal settings. If theve hicle
is used byseveral people, a person can change
th eir pro/le settings without changing the settings
of other users.
If th eve hicle is equipped with the MBUX high end
Re ar Seat Enter tainment System, the occupants
in there ar compartment can log in as Mercedes
me users from their seats. The Multiseat Pro/le
Management allo ws three pro/les tobe used 378
378
MBUX multimedia system

simul
taneous ly. A user pro/le can only be acti va-
te d simultaneously on one displa y.
% Some settings apply tothe entire vehicle and
are displ ayed in all user pro/les, e.g. ambient
lighting and the cur rent navigation settings.
These initially belong tothe driver, but can
also be changed bytheot her vehicle occu-
pants in their user pro/le.
Yo u can individualise a user pro/le in theve hicle
using the set-up assistant or using the settings in
yo ur user pro/le. Some settings, e.g. the
Mercedes me PIN and a pro/le pho toare made in
th e Mercedes me app or in the Mercedes me Por-
ta l.
User-speci/c content and applications with per-
sonal data are pr otected bydi.erent le vels of
security. Toaccess pr otected content, the
Mercedes me PIN and, depending on theve hicle
equipment, biometric senso rscan be used.
% The security le vel is set bythe multimedia sys-
te m and calculated from the combination of
all sensor inputs. Some security le vels cannot
be turned o.. %
When a user pro/le is activated, thefo llowing
personalised comfort systems, forex ample,
can be adjusted or their settings loaded:
R Seat
R Ambient light
R Outside mir rors
R Blinds
R Clima tecont rol settings
If th e user pro/le is activated when driving
th en the driver's seat position will not be
adjusted.
Depending on theve hicle equipment you can, as
a user, sa vethefo llowing settings, forex ample:
R Driver's seat, steering wheel and mir ror set-
tings
R Climate control
R Ambient lighting
R Radio (including station list)
R Sugge stions and favo urites Sugg Sugg
es
estionstions
The vehicle can learn the habits of the driver. It
th en makes suggestions rega rding navigation des-
tinations, phone numbers and music preferences.
The requ irements forth at are the selection of a
user, your consent tothere cording of data and
su1cient collected data.
Fav Fav our
ourit
ites
es
Fa vourites o.er youqu ick access tofrequently
used applications. 100 favo urites are available in
to ta l. Con/gur
Con/gur
ing
inguser
user s, sugg
s, sugg es
estions and fav
tions and favour
our it
ites
es R
R
eq
eq uir
uir ements:
ements:
R Touse the set-up assista nt:theve hicle is sta-
tionar y.
Multimedia system: 4 © 5
f 5
Change user
A
A dding a user
dding a user #
Select fAdd user .
A QR code is loaded. MBUX multimedia system
379
379

#
Scan the displa yed QR code with the
Mercedes me app or any QR code scanner on
a mobile device. If the Mercedes me app is
not yetinstalled on your mobile device, you
will be directed tothe store of your mobile
device. #
Follow the directions in the app.
The vehicle is connected with your Mercedes
me user account. This automatically creates
yo ur user pro/le in theve hicle.
If only your user pro/le is available, it will be
loaded automaticall y.
If more than one user pro/le is available, you
will be directed tothe user selection.
When theve hicle is stationar y,the set-up
assistant starts automatically aTer user selec-
tion.
Selecting user op Selecting user op tions
tions#
Select Settings. #
Select Suggestions. #
Select Allow all suggestions .
or #
Switch the options on or o. individuall y.
If an option is swit ched on and su1cient data
has been gathered, suggestions based on your
user behaviour will be o.ered toyou. #
F
For int
or int ellig
elligent multimodality
ent multimodality: :select Multimo-
dality.
If th e option is active, the MBUX Voice Assis-
ta nt can be activated in cer tain situations. #
T To switc
o switc h t
h the lear
he lear ning function
ning function o.
o.f
for 24 h:
or 24 h:
switch on Deactiv. intelligent learning for
24h. #
T
To delet
o delet e cumulat
e cumulat ed sugg
ed sugges
estions:tions: select
Reset suggestion history and con/rmJa(Yes).
Pr ot
Pr otecting
ecting user
user-speci/c
-speci/c cont
content and applications
ent and applications
If yo u add a new user, access pr otection is
already activated forth e user pro/le. The
Mercedes me PIN and, depending on theve hicle
equipment, biometric senso rsare available for
access. Biometric senso rsmust be taught in in
th eve hicle. The authentication process then takes
all taught-in and available senso rsinto account.
The following user-speci/c content and applica-
tions are pr otected, forex ample:
R User selection and user pro/le settings R
Biometric senso rs
The teaching-in of biometric sensors is protec-
te d.
R Sugge stions
The da taand de term ination of the most prob-
able navigation destinations, media sources,
ra dio stations, contacts and messages are
pr otected.
R ENERGIZING COACH
The recorded health data and their evaluation
are pr otected.
R Mercedes me connect store
The pur chase of services is pr otected. #
Switch Protect content on or o.. #
Switch Access protection on or o..
% When access pr otection is switched o., your
user pro/le can be accessed and changed
from every vehicle seat.
% Access pr otection is switched on or o. on a
ve hicle-speci/c basis. 380 380
MBUX multimedia system

T
T
eac
eac hing in, editing and dele
hing in, editing and dele ting biome
ting biometr
tric data
ic data
The biometric data models are sa ved in the sen-
sors in theve hicle. If recognition has been taught-
in, this sensor ser ves as a cont ributory factor for
authentication on the multimedia system. #
Select Protect content . #
Select Facial recognition, Fingerprint recogni-
tion orVoice recognition.
% If necessar y,authenticate yourself on the mul-
timedia system.
A
A ut
ut henticating using f
henticating using f ace r
ace recognition
ecognition #
Close the driver's door or fasten the driver's
seat belt. #
Look at the driver display for about /ve sec-
onds.
Yo ur face is scanned. A message in the driver
display sho wswhe ther facial recognition was
successful or not. You can unlock your user
pro/le and pr otected applications with the
fa cial scan. A A
ut
ut henticating using
henticating using /ng
/nger
erpr
pr ints
ints #
Place and liT your /n gerseveral times on the
/ngerprint sensor under theto uchscreen
(/ page 361).
The /n geris scanned. If the scanning proce-
dure is successful, a message appears on the
cent ral displa y.Yo u can unlock your user pro-
/le and pro tected applications with your /n ger
print.
A
A ut
ut henticating using v
henticating using v oice r
oice recognition
ecognition #
Speak the sentence shown on the central dis-
play and follow theVo ice Assistant's inst ruc-
tions.
If th evo ice recognition was successful, a mes-
sage appears on the central displa y.Yo u can
unlock your user pro/le.
% Avoid backg round or disturbing noises during
vo ice recognition.
Dele Dele ting biome
ting biome tr
tric data
ic data #
Tap on E ,fo rex ample, behind Facial rec-
ognition. #
Select Yes. T
T
eac
eac hing in t
hing in t he v
he vehicle ke
ehicle key f
y f or
or pr
pro/le
o/le selection
selection #
Select Protect content . #
Select Key recognition. #
Have theke yre ady and follow the set-up
assistant's prom pts.
The user pro/le is lin kedto the selected key.If
yo u open theve hicle with theke y,the light,
mir ror and seat settings foryo ur user pro/le
are pre-activated. The keyyo u are cur rently
using for unlocking is used.
The key is only storedforth e driver and for
one user pro/le.
Selecting a user
Selecting a user
% When you call up your driver pro/le, the driv-
er's seat and the steering wheel can be set.
Yo u can cancel the setting process with the
fo llowing actions:
R Press Tap here to cancel. messageonthe
cent ral displa y.
R Press one of the seat operating buttons in
th e driver's door. #
Select Change user. MBUX multimedia system
381 381

#
Select a user. #
When requ ested todo so, authenticate with
th e Mercedes me PIN or a taught-in biometric
ch aracteristic.
The user pro/le is loaded and activated.
% Ifyo u select Continue without selecting user,
no speci/c settings forth e user pro/le are
loaded.
A
A dding fav
dding favour
our it
ites fr
es fr om cat
om cat egor
egories
ies #
Select ©. #
Select ß. #
Select r. #
Select WCreate new favourite. #
Select the categor y. #
Select a favo urite.
Linking fav
Linking favour
our it
ites wit
es wit h t
h the MBUX Int
he MBUX Int er
erior Assis-
ior Assis-
t
t ant V pose
ant V pose #
Select ©. #
Select ß. #
Select r. #
Select DriverorPassenger. #
Select the categor y. #
Select a favo urite. Syst
Syst
em se
em se ttings
ttings Ov
Ov
er
ervie
vie w of t
w of t he sy
he syst
stem se
em se ttings menu
ttings menu In
the system settings menu, you can make set-
tings in thefo llowing menus and control ele-
ments:
R Displa y:
- Display brightness
R Control elements:
- Keyboard language and handwriting recog-
nition
- Sensitivity of theTo uch Controls
- Haptic operation forth eto uchscreen
R MBUX Voice Assistant
R MBUX Interior Assistant
R Tone
- Enter tainment -
Navigation and tra1c announcements
- Telephone
- Voice ampli/cation
R Data pr otection
R Connectivit y:
- Wi-Fi, Blue tooth ®
, NFC
R MBUX rear tablet child-proof lock
R Time & date
R Language
R Units for distance
R System PIN
R SoTware update
R System reset Ov
Ov
er
ervie
vie w of
w of soTw
soTw are
areupdat
updat es
es Impor
tant soTwa reupdates may be necessary for
th e security of your multimedia system's data.
Install these updates, or else the security of your
multimedia system cannot be ensured.
The multimedia system displa ysa cor responding
message when a soTware update is available. 382 382
MBUX multimedia system

If
th eAutomatic online update option is active,
soTware updates are downloaded automaticall y.If
th e option is deactivated, you will be informed of
new soTware updates once. The soTware updates
are available for downloading for a limited period
of time.
Car rying out a soTware update:
R You can start soTware updates via the com-
munication module.
R You can start soTware updates via a Wi-Fi hot-
spot.
R You can start map updates from an extern al
medium.
% Online soTware updates cann otbe per form ed
via extern al Wi -Fi hotspots that are encryp ted
using TKIP.
% Tocomple tesoTware updates via the commu-
nication module, theve hicle must be connec-
te d with the Internet and a Mercedes me user
account.
% Tocomple tesoTware updates via Wi-Fi, the
ve hicle must be connected toan extern al Wi-
Fi hotspot. A soTware update consists of
thre e steps:
R Downloading or copying of the data requ ired
fo r installation
R Installation of the downloaded soTware
update
R Activation of the downloaded soTware update.
% It may be necessary torestart the MBUX mul-
timedia system aTer completion of a soTware
update.
% While some soTware updates are being down-
loaded, the multimedia system cannot be
operated and theve hicle functions may be
re stric ted.
% Some soTware updates requ ire a safe vehicle
status forth e installation tobe comple ted.
They can only be car ried out in a safely
par kedve hicle with theve hicle switched o..
F F or
or soTw
soTw are
areupdat
updat es r
es req
equir
uir ing a saf
ing a saf e v
e vehicle st
ehicle st a-
a-
tus:
tus: when the last installation step is reached, a
message appears on the central display aTer the
ve hicle is switched o.. Follow the step-b y-step
inst ructions on the central display tocomple tethe
installation. There are soTware updates
that can only be
ins talled when theve hicle is safely par ked, there
are no more people in theve hicle and theve hicle
is loc ked.
A
A v
vailability of t
ailability of t he dr
he driv
iver and centr
er and centr al display
al display
During the installation of soTware updates, it is
not possible touse theve hicle, cent ral display
and driver displa y.Yo u may receive thefo llowing
display message when an installation is running: %
The display message does not appearevery
time a soTware update is ins talled.
In rare cases, an er ror can occur during the ins tal-
lation. The multimedia system automatically
attem ptsto restore the pr evious version. MBUX multimedia system
383 383

If it is not possible
torestore the pr evious version,
th e display message shown abo veappears every
time theve hicle is star ted.
F
F ailur
ailur e of t
e of t he dr
he driv
iver display
er display
If th e driver display fails or there is a malfunction,
yo u may not recognise limitations in the functions
of systems releva nt tosaf ety or the speed displa y,
fo rex ample. The operating saf ety of theve hicle
may be impaired. Drive on carefully and ha vethe
ve hicle checked at a quali/ed specialist workshop
immediately (/ page 515).
Fu rther information about soTware updates can
be found at https://me.secure.mercedes-
benz.com.
F F ailur
ailur e of t
e of t he centr
he centr al display
al display
If th e central display fails or the display message
shown abo veis shown continuousl y,se veral sys-
te ms such as there ve rsing camera, PARKTRONIC
or climate control are no longer available. Drive
on carefully and consult a specialist workshop as
soon as possible. Se
Se
tting up a W
tting up a W i-F
i-Fi ho
i ho tspot
tspot R
R
eq
eq uir
uir ements:
ements:
R The Wi-Fi function is acti vated on the multime-
dia system and the communication device to
be connected.
R The communication device tobe connected
supports at least one of the types of connec-
tion described.
The connection types shown depend on the
device tobe connected. The function must be
suppor tedby the multimedia system and by
th e device tobe connected. The type of con-
nection established must be selected on the
multimedia system and on the device tobe
connected.
% Some functions may /r stneed tobe activated
on the communication device being connec-
te d. More de tailed information can be found
in the manufacturer's operating inst ructions.
% The use of theve hicle data tari. by ex tern al
devices is not available in all countries. Multimedia system:
4 © 5
Settings 5
System
5 Internet and Bluetooth
% The availability of the functions is dependent
on the countr y. #
Select Wi-Fi.
The controller is totheright: Wi-Fi is switched
on.
When theWi -Fi function is switched on, you can
connect the multimedia system with extern al hot-
spots or make it available as a hotspot forex tern al
devices.
When theWi -Fi function is switched o., it is not
possible toestablish a hotspot connection.
When theWi -Fi function is switched o., no con-
nection can be established with the MBUX rear
ta blet.
% The data volume can be pur chased dir directl ectl y
y
fr
fr om a mobile phone ne
om a mobile phone ne tw
twor
ork pro
k pro vider
vider viathe
Mercedes me Portal.
% The use of theve hicle data tari. by ex tern al
devices is not available in all countries. 384
384
MBUX multimedia system

Using t
Using t
he multimedia syst
he multimedia syst em as a W
em as a Wi-F
i-Fi ho
i ho tspot
tspot #
Select MBUX hotspot. #
Select one of thefo llowing connection
options.
Connecting using a QR code
Connecting using a QR code
Re quirement: an app for scanning the QR code is
installed on the device being connected.
Alternativel y:the device being connected has an
integ rated QR code scanner (see manufacturer's
operating instructions). #
Scan the QR code shown.
The Wi-Fi connection is established.
Connecting using NFC Connecting using NFC #
Activate NFC on the device tobe connected. #
When the NFC icon is displa yed in theMBUX
hotspot menu, hold the device tobe connec-
te dto the NFC inter face. #
Follow the inst ructions on the device.
The Wi-Fi connection is established. Connecting using a secur
Connecting using a secur
itykey
ity key #
Select theve hicle from the device tobe con-
nected. The vehicle is displ ayed with the
MBUX XXXXX network name. #
Enter the security key which is shown in the
cent ral display on the device tobe connected. #
Con/rm the entr y.
Gener
Gener ating a ne
ating a ne w secur
w securitykey
ity key #
Select the hotspot name MBUX XXXXXinthe
MBUX hotspot menu. #
Con/ rmthe prom ptwith Yes.
A new security key is generated.
A connection will be established with the ne wly
created security key.
% When a new security key is generated, all
ex isting Wi-Fi connections are then discon-
nected. If theWi -Fi connections are being re-
established, the new security key must be
en tere d. Using a mobile communication de
Using a mobile communication de
vice as a W
vice as a Wi-Fi
i-Fi
ho
ho tspo
tspo t (tet
t (t ether
her ing)
ing)
An extern al Wi -Fi hotspot is accessed forthe
Internet connection of the multimedia system.
The data tari. ofthe mobile communication
device via Acquired package is usedforth e data
connection.
% This function is countr y-dependent.
% With extern al Wi -Fi hotspots, whi chare
encryp ted via TKIP, online soTware updates
cannot be car ried out via theex tern al Wi -Fi
hotspot. #
Select theConnect to the Internet option in
th eInternet and Bluetooth menu.
Se Se tting up an Int
tting up an Int er
erne
ne t connection via W
t connection via W i-Fi
i-Fi
% The Wi-Fi function on the mobile phone and
Internet access via Wi-Fi must be acti vated
(see the manufacturer's operating instruc-
tions). #
Select Search for access. #
Select the networ k. #
Log in totheWi -Fi networ k.
or MBUX multimedia system
385
385

#
Select the mobile phone with theö Wi-Fi
symbol. Syst
Syst
em langua ge
em language N
No
ot
tes on t
es on t he syst
he syst em language
em language
This function allo wsyouto determ ine the lan-
guage forth e menu displa ysand the navigation
announcements. The selected language a.ects
th ech aracters available for entr y.The navigation
announcements are not available in all languages.
If a language is not available, the navigation
announcements will be in English.
Se Se tting t
tting t he language
he language
Multimedia system:
4 © 5
Settings 5
System
5 Language
Se
Se tting t
tting t he syst
he syst em language
em language
A list of theav ailable system languages is shown. #
Select a language.
The system language is switched tothe selec-
te d language. R R
ese
ese tting t
tting t he multimedia syst
he multimedia syst em (r
em (rese
eset function)
t function) &
W
WARNING
ARNING Risk of accidents due tofailure
of the central display functions
While the multimedia system is being reset, its
functions such as there ve rsing camera are
not available. #
Only reset the multimedia system when
th eve hicle is stationar y. R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R Some settings can only be reset when the
ve hicle is stationar y.
Multimedia system: 4 © 5
Settings 5
System 5
Reset
When resetting the system, personal data and set-
tings are dele ted, forex ample:
R Connected devices
R Individual user pro/les
R Biometric data R
Vehicles with rear telephon y:handset connec-
tion
% The data used and sa ved in the multimedia
system bythe driver assistance systems is
dele ted.
% Vehicles with rear telephon y:The handset
must be in the cradle while the system is
re set. #
Select Reset.
A qu ery appears asking if the system should
re ally be reset. #
Select Yes.
The multimedia system is reset tothefa ctory
settings. The multimedia system is restar ted
aTer the system reset.
% Due todata pr otection, as well as the function
of individual driving systems and driving saf ety
systems, it is a requ irement tocar ryout a
comple tesystem reset before selling theve hi-
cle or transfer ring it toath ird party, or aTer
use as a hire car. 386
386
MBUX multimedia system

Plug-in h
Plug-in h
ybr
ybrid se
id se ttings
ttings Con/gur
Con/gur
ing
ingt
the c
he c har
harging se
ging se ttings
ttings Multimedia system:
4 © 5
EQ 5
Charging options
Se
Se tting t
tting t he c
he char
harging pr
ging pr ogr
ogram
am #
Select Home, WorkorStandard .
Opening t
Opening t he socke
he socket
t0ap
0ap #
Press Open socket flap.
The soc ket 0ap opens and can be closed
again byhand.
U
Unloc nloc king t
king t he c
he char
harging cable (mode 3 or 4)
ging cable (mode 3 or 4)
When the function is active, thech arging cable is
unloc ked when the maximum charge leve l is
re ached. #
Select HomeorWork. #
Activate or deactivate Unlock charging cable.
A
A ctiv
ctiv ating or deactiv
ating or deactiv ating location-based c
ating location-based c har
hargingging #
Select Charge at home orCharge at work . #
Activate or deactivate Select based on loca-
tion . When
the function is activated, theve hicle's cur-
re nt position is sa ved as one of the selected
options. When the address is reached again, a
brief query appears as towhe ther there specti ve
ch arging prog ram should be selected.
A
A ctiv
ctiv ating or deactiv
ating or deactiv ating r
ating rapid c
apid char
harging
ging #
Activate or deactivate theRapid charging
function.
The Rapid charging function increases the maxi-
mum possible charging capacity at charging sta-
tions up to60 kW in order tocharge theve hicle's
high- voltage battery faster. ATer thech arging
process is comple te,th ech arging capacity in the
"S tandard" charging prog ram is again limited to
20 kW in order toprotect the high-voltage batter y.
Se
Se tting t
tting t he depar
he depar tur
ture time
e time
The set depa rture times are used forth eve hicle's
pre-ent ryclimate cont rol and for predictions
re ga rding the appr oximate state of charge and
ra nge at the time selected. When rapid charging is
deactivated, thech arging process start time is
optimised forth e next departure time. When rapid
ch arging is activated, thech arging process starts immediatel
y,irre specti veofthe next departure
time. #
Select Departure time.
The following charging times can be selected:
R Individual charging times
R One Week profile
Se
Se tting an individual depar
tting an individual depar tur
ture time
e time #
Select Add new time and setthe time.
or #
Select ´and adapt an existing departure
time.
Se
Se tting t
tting t he r
he repeat da ys
epeat da ys #
Select Add new timeand set the time. #
Mark there leva nt we ekda ysfor which the
departure time will apply and con/ rmwith
a.
or #
Select ´and edit existing repeat da ys. MBUX multimedia system
387
387