reset MERCEDES-BENZ S-CLASS SEDAN 2012 User Guide

PRE-SAFE®
(preventative occupant
protection)GWARNING
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R when BAS PLUS intervenes powerfully on
vehicles with DISTRONIC PLUS
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detects an imminent
danger of collision in certain situations
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R the front-passenger seat or the electrically
adjustable outer seats in the rear are
adjusted if they are in an unfavorable
position.
R vehicles with a multicontour seat or active
multicontour seat: the air pressure in the
side bolsters of the seat cushion and
backrest is increased.
R vehicles with multicontour seats in the
rear: the air pressure in the backrest side
bolsters of the outer seats in the rear is
increased.
R if the vehicle skids, the sliding sunroof/
panorama roof with power tilt/sliding
panel and the side windows are closed so
that only a small gap remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. The air pressure in the
side bolsters on the multicontour seat/active
multicontour seat is reduced again. All
settings made by PRE-SAFE ®
can then be
reversed.
If the seat belts are not released:XMove the backrest back slightly, but only
when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.GWARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
More information about seat-belt
adjustment, a convenience function
integrated into PRE-SAFE ®
, can be found in
the "Seat-belt adjustment" section
( Y page 64).
NECK-PRO head restraints/NECK-
PRO luxury head restraints
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a
certain severity, the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats are
moved forwards and upwards. This provides
better head support.
GWARNING
Do not attach any objects (e.g. a coat hanger)
to the NECK-PRO head restraints/NECK-PRO
luxury head restraints. Otherwise, the NECK-
Occupant safety59SafetyZ

PRO head restraints/NECK-PRO luxury head
restraints may not function properly and in
the event of a rear-end collision may not offer
the protection they are designed to provide.GWARNING
Seat or head restraint covers can cause a
malfunction when the NECK-PRO head
restraints/NECK PRO luxury head restraints
are activated or when the side impact air bags
are deployed, or they can prevent this
completely. The NECK-PRO head restraints/
NECK PRO luxury head restraints or side
impact air bags can therefore not provide the
intended protection. Do not use any seat or
head restraint covers.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
( Y page 60). Otherwise, the additional
protection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
GWARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Resetting triggered NECK-PRO head
restraints
Important safety notes
GWARNING
For reasons of safety, have the NECK-PRO
head restraints/NECK-PRO luxury head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision.GWARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries.
NECK-PRO head restraints
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
XPress the base of the NECK-PRO head
restraint cushion back in the direction of
arrow ; as far as it will go.XPush the NECK-PRO head restraint cushion
down into the guide in the direction of
arrow = as far as it will go.XFirmly fold the NECK-PRO head restraint
cushion back in the direction of arrow :
until it engages.XRepeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints
i If you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist
60Occupant safetySafety

workshop, e.g. an authorized Mercedes-
Benz Center.XRemove resetting tool : from the vehicle
tool kit in the trunk.XSlide resetting tool : into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.XPush resetting tool : downwards until you
hear the head restraint deployment
mechanism engage.XPull out resetting tool :.XFirmly press the NECK-PRO luxury head
restraint cushion back = until it engages.XRepeat this procedure for the second
NECK-PRO luxury head restraint.XPut resetting tool : back into the vehicle
tool kit.
Seat belts
Important safety notes
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
i For further information on infants and
children traveling in the vehicle and on
infant and child restraint systems, see
"Children in the vehicle" ( Y page 66).
GWARNING
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts.
GWARNING
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries. The seat backrest and
seat belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body.
GWARNING
Never let more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use a seat belt for more than one person at a
time.
GWARNING
Damaged seat belts or seat belts that have
been subjected to stress in an accident must
Occupant safety61SafetyZ

be replaced and their anchoring points must
also be checked.
Only use seat belts which have been approved
by Mercedes-Benz.
Do not make any modifications to the seat
belts. This can lead to unintended activation
of the ETDs or to their failure to activate when
necessary.
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Have all work carried out only by qualified
technicians. Contact an authorized
Mercedes-Benz Center.
Correct use of the seat beltsGWARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly. Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, front-passenger
front air bag, side impact air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags
and ETDs) and side (side impact air bags,
window curtain air bags, and ETDs) impacts
which exceed preset deployment
thresholds and in certain rollovers (window
curtain air bags and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always routed
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.
The twisted seat belt against your body
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always62Occupant safetySafety

XMake sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.XTo interrupt convenience closing:
release recessed sensor surface : on the
door handle.
On vehicles with roller sunblinds:
XTouch the recessed sensor surface on the
door handle again until the roller sunblinds
close.XTo interrupt the roller sunblind closing
procedure: pull the exterior door handle
and hold it firmly.
Resetting the side windows
You must reset each side window if:
R a side window cannot be closed
automatically
R a side window opens again slightly after
being closed manually
XClose all the doors.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPull the corresponding switch on the door
control panel until the side window is
completely closed. ( Y page 96)XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch
on the door control panel until the side
window is completely closed ( Y page 96).XHold the switch for an additional second.XIf the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again.Problems with the side windows
Problem: a side window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.XRemove the objects.XClose the side window.
Problem: a side window cannot be closed
and you cannot see the cause.
GWARNING
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when
closing the side windows.
If a side window is obstructed during closing
and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature.GWARNING
Pulling and holding the switch to close the
door window immediately after it had been
blocked two times will cause the door window
to close without the anti-entrapment feature
for as long as you hold the switch.
Sliding sunroof
Important safety notes
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In the following section, the
98Sliding sunroofOpening/closing

The automatic raising feature is available
only when the sliding sunroof is closed.
The automatic opening feature is available
only when the sliding sunroof is not raised.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
Resetting
Reset the sliding sunroof if it does not move
smoothly.
XTurn the SmartKey to position 2 in the
ignition lock.XRaise the sliding sunroof fully at the rear
( Y page 99).XKeep the 3 switch pressed for another
second.XMake sure that the sliding sunroof can be
fully opened and closed again (Y page 99).XIf this is not the case, repeat the steps
above again.
! If the sliding sunroof still cannot be
opened or closed fully after resetting,
contact a qualified specialist workshop.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
Overhead control panel
:To raise;To open=To close/lower
The panorama roof with power tilt/sliding
panel can only be operated when the roller
sunblind is open.
i If the front roller sunblind is closed, it
opens first when the panorama roof with
power tilt/sliding panel is raised.
XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPush or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
Operating the roller sunblinds for the
panorama roof with power tilt/sliding
panel
General notes
The roller sunblinds shield the vehicle interior
from sunlight. The front roller sunblind can
only be opened and closed when the
100Sliding sunroofOpening/closing

being injured by the opening or closing
procedure.
The rear roller sunblind is equipped with
automatic operation and the anti-entrapment
feature. If the movement of the rear roller
sunblind is blocked during the closing
procedure, the rear roller sunblind will stop
and retract slightly.
The opening or closing of the rear roller
sunblind can be immediately halted by
releasing the sunblind switch or, if the
sunblind switch was moved past the
resistance point and released, by pressing or
pulling the sunblind switch again.
Door control panel in rear
XTo open/close manually: press or pull
switch : to the point of resistance and
hold it until the rear roller sunblind has
reached the desired position.XTo open/close fully: press or pull
switch : beyond the point of resistance
and release it.
i You can stop automatic operation by
operating the switch again.
Resetting the panorama roof with
power tilt/sliding panel or the front
roller sunblind
Reset the panorama roof with power tilt/
sliding panel or the front roller sunblind if the
panorama roof with power tilt/sliding panel
or the roller sunblinds do not move smoothly.
! Do not open the panorama roof with
power tilt/sliding panel until it has been
reset correctly. The panorama roof with
power tilt/sliding panel can otherwise be
locked in the open position.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPull the 3 switch repeatedly to the point
of resistance in the direction of arrow
= (Y page 100) until the panorama roof
with power tilt/sliding panel is fully closed.XKeep the 3 switch pulled for an
additional second.XPull the 3 switch in the direction of
arrow =(Y page 101) repeatedly until the
front roller sunblind is closed.XKeep the 3 switch pulled for an
additional second.XMake sure that the panorama roof with
power tilt/sliding panel ( Y page 100) and
the front roller sunblind ( Y page 101) can
be fully opened again.XIf this is not the case, repeat the steps
above again.
Resetting the rear sunblind
Door control panel in rear
XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPull switch : repeatedly until the rear
roller sunblind is fully closed.XKeep switch : pulled for an additional
second.102Sliding sunroofOpening/closing

Do not drive the vehicle without the seat head
restraints. Head restraints are intended to
help reduce injuries during an accident.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
i The head restraints in the front seats are
equipped with the NECK-PRO system. For
this reason, it is not possible to remove the
head restraints from the front seats.
For design reasons, the rear-compartment
head restraints cannot be removed.
For more information, contact a qualified
specialist workshop.Adjusting the seats:Head restraint height;Seat height=Seat cushion angle?Seat cushion lengthASeat fore-and-aft adjustmentBBackrest angle
i If PRE-SAFE ®
has been activated, the
front-passenger seat and the electrically
adjustable rear seats are moved into a
more favorable position.
i You can store the seat settings using the
memory function ( Y page 118).
i To ensure the largest possible range of
seat settings, certain seat adjustment
functions will automatically activate other
seat adjustment functions.
i Depending on the seat fore-and-aft
setting, the head restraint height is
adjusted automatically.
Adjusting the rear seat electrically
You can only adjust the outer seats in the rear
electrically.
108SeatsSeats, steering wheel and mirrors

You can use the override button to disable
this function ( Y page 71).
The button is located in the rear door on the
front-passenger side.:To select the front-passenger seat or rear-
compartment seat;Seat height=Head restraint height?Backrest angleASeat fore-and-aft adjustmentXTo select the front-passenger seat:
press button :.
The front-passenger seat is selected if the
indicator lamp in the button lights up.XAdjust the front-passenger seat with
buttons ;, = , ? and A.XTo select the rear-compartment seat:
press button :.
The rear-compartment seat is selected
again.
Adjusting the head restraints
Adjusting the head restraint height
electrically
XTo adjust the head restraint height: slide
the switch for head restraint adjustment
( Y page 108) up or down in the direction of
the arrow.Adjusting the NECK-PRO head
restraints
Adjusting
XPull or push the bottom of NECK-PRO head
restraint :.
Resetting
The NECK-PRO head restraints are moved
forwards in the event of a rear collision in the
direction of travel and have to be reset
afterwards ( Y page 60).
Adjusting NECK-PRO luxury head
restraints
Adjusting
GWARNING
When folding back the side cushions, do not
hold the area between the side cushion and
the cushion holder. There is a danger of
becoming trapped.
You can adjust side bolsters : of the NECK-
PRO luxury head restraints individually.
110SeatsSeats, steering wheel and mirrors

XTo adjust the side bolsters of the head
restraint: push or pull side bolsters : into
the desired position.XTo move forwards and backwards: pull
or push the NECK-PRO luxury head
restraints in the direction of arrow ;.
Resetting
The NECK-PRO luxury head restraints are
moved forwards in the event of a rear collision
in the direction of travel and have to be reset
afterwards ( Y page 60).
Rear seat head restraints
GWARNING
For safety reasons, always drive with the rear
head restraints in the upright position when
the rear seats are occupied.
Keep the area around head restraints clear of
articles (e.g. clothing) to not obstruct the
folding operation of the head restraints.
GWARNING
Make sure the rear seat head restraints
engage when placing them upright manually.
Otherwise their protective function cannot be
ensured.
The back of the head will not be supported in
the event of a collision. That could cause
serious or even fatal injuries. Rear seat
occupants can be seriously injured or killed.
Folding back the rear seat head restraints
from the front
XMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XPress button :.
Folding the rear seat head restraints into
position electrically (outer head
restraints)
XPress and hold button : until the head
restraints have folded into position.
i If a rear-seat passenger inserts the seat
belt into the buckle, the head restraint on
the corresponding outer seat folds up
automatically.
Folding the rear seat head restraints into
position manually
Only the center rear seat head restraint can
be folded into position manually.
XPull the head restraint up until it engages.
Adjusting the luxury head restraints in the
rear compartment
GWARNING
When folding back the side cushions, never
reach between the side cushion and the
mounting post. You could otherwise be
trapped.
Seats111Seats, steering wheel and mirrorsZ