service indicator MERCEDES-BENZ SL CLASS 2011 Owners Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: SL CLASS, Model: MERCEDES-BENZ SL CLASS 2011Pages: 316, PDF Size: 6.55 MB
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Clock ..................................................... 28
Cockpit ................................................. 28
Cold tire inflation pressure .............. 205
Collapsible tire (spare wheel) .......... 303
COMAND system see separate COMAND system
operating instructions
Combination switch ............................ 92
Control system .................................. 113
Multifunction display .....................114
Multifunction steering wheel .........113
Resetting to factory settings ..........121
Control system menus ...................... 115
AMG ............................................... 116
Audio/DVD .................................... 119
Distronic ........................................ 120
Navigation ..................................... 120
Settings ......................................... 121
Standard display ............................ 116
Telephone ...................................... 129
Trip computer ................................ 128
Vehicle status message memory ...120
Control system submenus
Convenience .................................. 127
Instrument cluster .........................122
Lighting .......................................... 124
Vehicle ........................................... 126
Convenience submenu
Easy-entry/exit feature .................. 127
Fold-in function for exterior rear
view mirrors ................................... 127
Coolant
Anticorrosion/antifreeze ...............308
Capacities ...................................... 304
Checking level ............................... 184
Messages in the multifunction
display ........................................... 244
Temperature gauge ........................ 112
Warning lamp ................................. 263
Corner-illuminating lamps .................. 93
Replacing bulbs ............................. 272
Cruise control .................................... 130
Activating ....................................... 131
Canceling ....................................... 132
Changing the set speed .................132
Last stored speed ..........................132
Lever .............................................. 131Messages in the multifunction
display ........................................... 232
Resume function ............................ 132
Setting current speed ....................131
Cup holders ........................................ 164
Curb weight ....................................... 205
Customer Assistance Center (CAC) ... 22
Customer Relations Department ....... 22
D
Dashboard see Instrument cluster
Data recording ..................................... 22
Daytime running lamp mode .............. 90
Switching on or off ......................... 124
Deep water
see Standing water
Defogging (windshield) ..................... 153
Defroster
Front (Climate control system) ......153
Rear window .................................. 155
Delayed shut-off
Exterior lamps ................................ 125
Interior lighting .............................. 126
Department of Transportation
see DOT
Difficulties
While driving .................................. 101
With starting .................................... 99
Digital clock
see Clock
Digital speedometer ......................... 116
Dimensions (vehicle) see Vehicle specification
Direction of rotation (tires) .............. 197
Displays
Digital speedometer ......................116
Distronic ........................................ 135
Maintenance service indicator .......214
Messages in the multifunction
display ........................................... 226
Multifunction display .....................114
Outside temperature ...................... 116
Symbol messages ..........................237
Text messages ............................... 227
Trip computer ................................ 128
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License plate lamps
Messages in the multifunction
display ........................................... 251
Replacing bulbs ............................. 272
Light alloy wheels, cleaning ............. 220
Lighter see Cigarette lighter
Lighting ................................................ 89
Daytime running lamp mode ............90
Exterior ............................................ 89
Interior ............................................. 94
Limp-home mode .............................. 111
Load assist ......................................... 164
Load index (tires) ...................... 201, 206
Locator lighting ................................. 125
Lock button
Outside door handle (KEYLESS-
GO) .................................................. 71
Locking the vehicle
KEYLESS-GO .................................... 69
Manually ........................................ 269
SmartKey ......................................... 68
Loss of
Key .................................................. 72
Service and Warranty Information
booklet .......................................... 294
Low-beam headlamps ......................... 90
Exterior lamp switch ........................89
Switching on .................................... 90
Lubricants .......................................... 303
Luggage cover ................................... 158
Lumbar support ................................... 81
M
Maintenance ........................................ 20
Maintenance System
Service indicator display ................214
Service indicator message .............214
Service term exceeded ..................214
Manual headlamp mode (Low-
beam headlamps) ................................ 90
Manual shift program ....................... 109
Maximum engine speed see Vehicle specification
Maximum loaded vehicle weight ..... 206
Maximum load rating (tires) ............. 206
Maximum permissible tire
inflation pressure .............................. 206
Mechanical key see Key, Mechanical
Media interface ................................. 162
Memory function ................................. 88
Menus see Control system menus
Mirrors .................................................. 86
Auto-dimming rear view mirrors ....... 86
Exterior rear view mirror parking
position ............................................ 87
Exterior rear view mirrors ................86
Interior rear view mirror ...................86
Memory function .............................. 88
Power-folding exterior rear view
mirrors ............................................. 88
Vanity mirror .................................. 165
MOExtended system ......................... 283
MOExtended tires ..................... 283, 300
MON (Motor Octane Number) .......... 307
Motor Octane Number see MON
Multicontour seat ................................ 82
Multifunction display ........................ 114
Symbol messages ..........................237
Text messages ............................... 227
Vehicle status messages ...............226
Multifunction display messages
ABC (Active Body Control) .............231
ABS ................................................ 227
Active headlamps .......................... 249
Advanced TPMS ..................... 234, 253
Air bags ......................................... 229
Alternator ...................................... 247
Automatic transmission .................234
Battery ........................................... 247
Brake fluid ..................................... 239
Brake pads ..................................... 238
Check engine ................................. 244
Coolant .......................................... 244
Corner-illuminating lamps ..............252
Cruise control ................................ 232
Distronic ........................................ 232
Doors ............................................. 241
Easy-entry/exit feature .................. 243
Engine oil ....................................... 247
Engine service ............................... 244Index11230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 11
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Parking position
Exterior rear view mirrors ................87
Transmission position ....................104
Parktronic system
Cleaning system sensors ...............218
Malfunction .................................... 147
Minimum distance .........................146
Sensor range ................................. 145
Switching on/off ........................... 147
System sensors ............................. 145
Warning indicators ...................28, 146
Parts service ...................................... 294
PASS AIR BAG OFF indicator lamp see Passenger front air bag off
indicator lamp
Passenger front air bag ...................... 41
Messages in the multifunction
display ........................................... 229
Passenger front air bag off
indicator lamp ....................... 33, 43, 266
Passenger safety see Occupant safety
Pedals ................................................. 209
Phone see Telephone
Plastic parts, cleaning ...................... 220
Power assistance .............................. 210
Power closing assist for trunk lid ...... 78
Power outlet ...................................... 166
Power seats see Seats
Power washer .................................... 216
Power windows ................................... 96
Cleaning ......................................... 219
Door windows .................................. 97
Operation ......................................... 96
Rear side windows ...........................97
Synchronizing .................................. 98
Practical hints ................................... 224
Problems
While driving .................................. 101
With vehicle ..................................... 22
With wipers ...................................... 96
Product information ............................ 19
Production options weight ............... 206Program mode selector dial
(SL 63 AMG)
Automatic shift program ................107
Manual shift program ..................... 109
Program mode selector switch
Automatic shift
program ................................. 106, 107
Manual shift program ..................... 109
Proximity key
see Key, SmartKey
PSI (air pressure unit) ....................... 206
R
RACE START (SL 63 AMG) ................. 141
RACETIMER ........................................ 117
Radio
Selecting stations ..........................119
Radio transmitters ............................ 213
Rain sensor see Intermittent wiping
Rear axle oil ....................................... 304
Rear fog lamp see Fog lamps
Rear lamps
see Tail lamps
Rear window defroster ..................... 155
Recommended tire inflation
pressure ..................................... 187, 206
Refrigerant, air conditioning ............ 306
Refueling ............................................ 178
Regular checks .................................. 180
Reminder, Seat belt see Seat belts, Telltale
Remote control
see Key, SmartKey
Remote door unlock (Tele Aid) ......... 171
Replacing
Key .................................................. 72
Replacing bulbs ................................. 271
Reporting safety defects .................... 22
Research Octane Number see RON
Reserve fuel
Messages in the multifunction
display ........................................... 249
Warning
lamp .................................. 31, 32, 262
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Reset button ................................ 30, 112
Restraint systems see Occupant safety
Retractable hardtop .......................... 155
Locking .......................................... 157
Luggage cover ............................... 158
Messages in the multifunction
display ........................................... 241
Sunshade ....................................... 160
Wind screen ................................... 157
Rims ........................................... 206, 299
Roadside Assistance ................... 20, 169
Roll bar ................................................. 51
Lowering .......................................... 51
Messages in the multifunction
display ........................................... 240
Raising ............................................. 51
Warning lamp ................................. 258
RON (Research Octane Number) ..... 307
Roof see Retractable hardtop
Rubber parts, cleaning ...................... 220
Run-flat tires see MOExtended tires
S
Safety
Driving safety systems .....................54
Occupant safety ............................... 38
Reporting defects ............................ 22
Safety belts
see Seat belts
Seat belt force limiter ......................... 49
Seat belts ............................................. 46
Automatic comfort-fit feature ..........49
Children in the vehicle .....................51
Cleaning ......................................... 220
Fastening ......................................... 48
Proper use of ................................... 47
Safety guidelines ............................. 40
Safety notes ..................................... 46
Telltale
.................................... 31, 32, 48, 256
Seat heating ......................................... 83
Seating capacity ................................ 194
Seats ..................................................... 80
Adjustment ...................................... 80
Easy-entry/exit feature ....................85
Heating ............................................ 83
Memory function .............................. 88
Multicontour seat ............................ 82
Ventilation ....................................... 82
Selective setting
see Key, SmartKey
Selector lever
see Gear selector lever
Self-test
OCS (Occupant Classification
System) ........................................... 45
Tele Aid .......................................... 167
Service
see Maintenance
Service, parts .................................... 294
Service and warranty information ..... 19
Service intervals see Maintenance System, Service
indicator message
Service life (tires) .............................. 198
Settings
Factory setting (KEYLESS-GO) .........71
Factory setting (SmartKey) ..............69
Memory function .............................. 88
Menu ............................................. 121
Selective setting (KEYLESS-GO) .......71
Selective setting (SmartKey) ............69
Side marker lamps
Cleaning lenses ............................. 218
Messages in the multifunction
display ........................................... 250
Sidewall (tires) .................................. 207
Side windows see Power windows
SmartKey
see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey
Snow chains ...................................... 208
Snow tires see Winter tires
Spare wheel ....................................... 299
Mounting ....................................... 277
Storage location ............................ 225
Speedometer ..................................... 13514Index230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 14
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Speed settings
Cruise control ................................ 131
Distronic ........................................ 137
Resume function ...................132, 138
SRS
Indicator lamp ............................ 31, 32
SRS (Supplemental Restraint System)
Indicator lamp ......................... 38, 257
Messages in the multifunction
display ........................................... 240
Standing water, driving through ...... 212
Starter switch positions
KEYLESS-GO .................................... 79
SmartKey ......................................... 78
Starting difficulties (engine) .............. 99
Starting the engine ............................. 98
Steering column see Multifunction steering wheel,
Adjustment
Steering wheel
see Multifunction steering wheel
Steering wheel gearshift control ..... 108
Stolen Vehicle Recovery Services ... 172
Storage compartments ..................... 161
Storing tires ....................................... 198
Sunshade ........................................... 160
Sun visors .......................................... 165
T
Tachometer ........................................ 113
Overspeed range ........................... 113
Tail lamps
Cleaning lenses ............................. 218
Messages in the multifunction
display ........................................... 252
Tar stains ........................................... 216
Technical data
Air conditioning refrigerant ............306
Brake fluid ..................................... 306
Capacities fuels, coolants,
lubricants etc. ................................ 303
Coolant .......................................... 307
Engine oil additives ........................306
Engine oils ..................................... 305
Fuel requirements .......................... 307
Gasoline additives .......................... 307
Identification labels .......................294
Premium unleaded gasoline ...........306
Rims and tires ................................ 299
Spare wheel ................................... 303
Vehicle specification SL 550 .........296
Vehicle specification SL 600 .........296
Vehicle specification SL 63 AMG ...297
Vehicle specification SL 65 AMG ...298
Washer and headlamp cleaning
system ................................... 305, 309
Technical data (dimensions)
see Vehicle specification
Technical data (electrical system)
see Vehicle specification
Technical data (engine)
see Vehicle specification
Technical data (weights)
see Vehicle specification
Tele Aid ............................................... 167
Emergency calls ............................. 168
Information button .........................170
Initiating an emergency call
manually ........................................ 168
Messages in the multifunction
display ........................................... 240
Remote door unlock ......................171
Roadside Assistance button ..........169
Search & Send ............................... 171
SOS button .................................... 168
Stolen Vehicle Recovery Services ..172
System self-test ............................. 167
Telephone ............................................. 27
Answering/ending a call ................129
Hands-free microphone ...................35
Menu ............................................. 129
Operation ....................................... 129
Phone book .................................... 130
Redialing ........................................ 130
Temperature
Coolant .......................................... 112
Interior temperature ......................151
Outside .......................................... 116
Tightening torque
Wheels ........................................... 282
TIN (Tire Identification Number) ...... 207
Tire and Loading Information
placard ............................................... 193
Tire and loading terminology ........... 205Index15230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 15
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Tire Identification Numbersee TIN
Tire inflation pressure
Checking ........................................ 189
Important notes on ........................188
Label on the inside of fuel filler
flap ................................................ 188
Placard on driver’s door B-pillar .....193
Tire labeling ....................................... 200
Tire load rating .................................. 206
Tire ply composition and material
used .................................................... 207
Tires ........................................... 186, 299
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ............................................ 190
Air pressure ................................... 187
Care and maintenance ...................197
Cleaning ......................................... 198
Direction of rotation, spinning .......197
Important notes on tire inflation
pressure ........................................ 188
Inflation pressure ........................... 189
Information placard .......................193
Inspection ...................................... 198
Labeling ......................................... 200
Load index ............................. 201, 206
Load rating .................................... 206
Messages in the multifunction
display ................................... 234, 253
MOExtended .................................. 300
Ply composition and material
used ............................................... 207
Problems under-/overinflation ......189
Retreads ........................................ 186
Rims and tires (technical data) ......299
Rotation ......................................... 200
Service life ..................................... 198
Sizes .............................................. 299
Snow chains .................................. 208
Speed rating .......................... 202, 207
Storing ........................................... 198
Temperature .......................... 188, 200
Terminology ................................... 205
Tire Identification Number .............207
TPMS low tire pressure/
malfunctiontelltale
.......................................... 31, 32, 265
Traction ................................. 199, 207
Tread ............................................. 207
Tread depth ........................... 198, 207
Treadwear ...................................... 199
Treadwear indicators .............198, 207
Vehicle maximum load on ..............207
Wear pattern .................................. 200
Winter tires ............................ 207, 299
Tire speed rating ....................... 202, 207
Total load limit ................................... 207
Tow-away alarm .................................. 64
Towing
Towing eye bolt .............................. 288
Vehicle ........................................... 287
Towing eye bolt ................................. 288
Traction ...................................... 199, 207
Transmission see Automatic transmission
Transmission fluid level .................... 184
Transmission gear selector lever see Gear selector lever
Transmission positions .................... 104
Traveling abroad ............................... 212
Tread (tires) ....................................... 207
Tread depth (tires) .................... 198, 207
Treadwear .......................................... 199
Treadwear indicators (tires) .... 198, 207
Trip computer menu ......................... 128
Trip odometer, resetting ................... 113
Trunk
Closing ............................................. 75
Load assist .................................... 164
Messages in the multifunction
display ........................................... 241
Opening ........................................... 73
Opening/closing system ...........74, 76
Trunk lid emergency release ............77
Unlocking manually .......................268
Valet locking .................................... 77
Turning off the engine ...................... 102
Turn signals ......................................... 92
Cleaning lenses ............................. 218
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passenger seat is occupied and the impact
exceeds a preset deployment threshold.
Head-thorax air bags 0046 are not deployed in
side impacts which do not exceed the
system’s deployment threshold.
Occupant Classification System
The Occupant Classification System (OCS)
activates or deactivates the passenger front
air bag automatically. The respective status
is based on the classified occupant weight
category determined by weight sensor
readings from the passenger seat.
The system does not deactivate the
passenger head-thorax air bag and the
Emergency Tensioning Devices (ETDs).
To be classified correctly, the passenger must
sit
R with the seat belt properly fastened
R in a position that is as upright as possible
with the back against the seat backrest
R with the feet on the floor
If the occupant’s weight is transferred to
another object in the vehicle (e.g. by leaning
on armrests), the OCS may not be able to
properly approximate the occupant’s weight
category.
If your seat, including the trim cover and
cushion, needs to be serviced in any way, take
the vehicle to an authorized Mercedes-Benz
Center.
Only seat accessories approved by
Mercedes-Benz may be used.
Both the driver and the passenger should
always use the 007F0080 indicator lamp as
an indication of whether or not the passenger
is properly positioned.
GWarning!
If the 007F0080 indicator lamp illuminates
when an adult or someone larger than a small
individual is in the passenger seat, have the
passenger reposition himself or herself in the
seat until the 007F0080 indicator lamp goes
out.
In the event of a collision, the air bag control
unit will not allow passenger front air bag
deployment when the OCS has classified the
passenger seat occupant as weighting as
much as or less than a typical 12-month-old
child in a standard child restraint or if the
passenger seat is classified as being empty.
When the OCS senses that the passenger seat
occupant is classified as being up to or less
than the weight of a typical 12-month-old
child in a standard child restraint, the
007F0080 indicator lamp will illuminate when
the engine is started and remain illuminated,
indicating that the passenger front air bag is
deactivated.
When the OCS senses that the passenger seat
is classified as being empty, the 007F0080
indicator lamp will illuminate when the engine
is started and remain illuminated, indicating
that the passenger front air bag is
deactivated.
When the OCS senses that the passenger seat
occupant is classified as being heavier than
the weight of a typical 12-month-old child
seated in a standard child restraint or as being
a small individual (such as a young teenager
or a small adult), the 007F0080 indicator lamp
will illuminate for approximately 6 seconds
when the engine is started and then,
depending on occupant weight sensor
readings from the seat, remain illuminated or
go out. With the 007F0080 indicator lamp
illuminated, the passenger front air bag is
deactivated. With the 007F0080 indicator
lamp out, the passenger front air bag is
activated.
When the OCS senses that the passenger seat
occupant is classified as an adult or someone
larger than a small individual, the 007F0080
indicator lamp will illuminate for
approximately 6 seconds when the engine is
started and then goes out, indicating that the
passenger front air bag is activated.Occupant safety43Safety and security230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 43Z
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Ra door is opened from the inside
Rthe trunk is opened with the emergency
release button
To cancel the alarm after it has been
triggered, see “Canceling the alarm”
(Y page 65).
iIf the alarm stays on for more than
30 seconds, the Tele Aid system initiates a
call to the Customer Assistance Center
automatically. The Tele Aid system will
initiate the call provided that
Ryou have subscribed to the Tele Aid
service
Rthe Tele Aid service has been activated
properly
Rthe necessary mobile phone, power
supply and GPS coverage are available
XArming: Lock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash three times and
an acoustic warning sounds three times to
indicate that the vehicle is locked. Indicator
lamp \000F flashes to indicate that the alarm
system is armed.
iIf the turn signal lamps do not flash three
times and the acoustic warning does not
sound three times, a door or the trunk may
not be properly closed.
Close the respective element.XDisarming: Unlock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash once and an
acoustic warning sounds once to indicate
that the alarm system is disarmed.
iUnless you open a door or the trunk within
approximately 40 seconds after unlocking
the vehicle:
RThe vehicle will be locked again.
RThe anti-theft alarm system will be
rearmed.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
To cancel the alarm after it has been
triggered, see “Canceling the alarm”
(Y page 65).
iIf the alarm stays on for more than
30 seconds, a call to the Customer
Assistance Center is initiated automatically
by the Tele Aid system provided that you
have subscribed to the Tele Aid service and
that it has been activated properly, and that
the necessary mobile phone, power supply
and GPS coverage are available.
XArming: Lock the vehicle with the
SmartKey or with KEYLESS-GO.
The tow-away alarm is armed after about
30 seconds automatically.
XDisarming: Unlock the vehicle with the
SmartKey or with KEYLESS-GO.
The tow-away alarm remains disarmed until
you lock the vehicle again.
Disabling tow-away alarm
To prevent triggering the tow-away alarm,
disable the tow-away alarm feature before
towing the vehicle, or when parking on a
64Anti-theft systemsSafety and security
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Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button 005D to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:XPress button 005A or 005B on the
multifunction steering wheel.
or
XUse the adjustment button on your
COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button 00A1 does not come on during the
system self-test.
R The indicator lamp in Information button
005D does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button 00A1, or
Information button 005D remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative
appears in the multifunction display after
the system self-test.
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Page 170 of 316

If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button \000] to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually (Y page 168).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
168Useful featuresControls in detail
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