MERCEDES-BENZ SL CLASS 2019 Owner's Guide

Problems with your vehicle
If you should experience a problem with yourvehicle, particularly one that you believe mayaffect its safe operation, we urge you to con-tact an authorized Mercedes-Benz Centerimmediately to have the problem diagnosedand rectified. If the problem is not resolved toyour satisfaction, please discuss the problemagain with an authorized Mercedes-Benz Cen-ter or, if necessary, contact us at one of thefollowing addresses.
In the USA
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required ofmanufacturers under Title 49, Code of U.S.Federal Regulations, Part 575 pursuant to the"National Traffic and Motor Vehicle Safety Actof 1966".
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediately informthe National Highway Traffic Safety Adminis-tration (NHTSA) in addition to notifyingMercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it mayopen an investigation, and if it finds that asafety defect exists in a group of vehicles, itmay order a recall and remedy campaign.However, NHTSA cannot become involved inindividual problems between you, your dealer,or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the VehicleSafety Hotline toll-free at1-888-327-4236(TTY: 1-800-424-9153); go tohttp://www.safercar.gov; or write to:Administrator, NHTSA, 400 Seventh Street,SW., Washington, DC 20590.
You can also obtain other information aboutmotor vehicle safety from
http://www.safercar.gov
Limited Warranty
!Observe the notes in this Operator's Man-ual regarding the correct operation of yourvehicle and possible damage to the vehicle.Damage to the vehicle which is caused byviolation of these notes is not covered bythe Mercedes-Benz implied warranty or thenew or used-vehicle warranty.
QR code for rescue card
The QR codes are secured in the fuel filler flapand on the opposite side on the B-pillar. In theevent of an accident, rescue services can usethe QR code to quickly find the appropriaterescue card for your vehicle. The current res-cue card contains the most important informa-tion about your vehicle in a compact form, e.g.the routing of the electric cables.
You can find more information at http://www.mercedes-benz.de/qr-code.
Data storage
Data storage
A wide range of electronic components in yourvehicle contain data memories.
These data memories temporarily or perma-nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-ments the state of a component, a module, asystem or the surroundings.
These include, for example:
Roperating conditions of system components.For example, fluid levels
Rthe vehicle's status messages and those ofits individual components, e.g. number ofwheel revolutions/speed, deceleration inmovement, lateral acceleration, acceleratorpedal position
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Rmalfunctions and defects in important sys-tem components, e.g. lights, brakes
Rvehicle reactions and operating conditionsin special driving situations, e.g. air bagdeployment, intervention of stability controlsystems
Rambient conditions, e.g. outside tempera-ture
This data is of an exclusively technical natureand can be used to:
Rassist in recognizing and rectifying malfunc-tions and defects
Ranalyze vehicle functions, e.g. after an acci-dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle'smovements.
When your vehicle is serviced, technical infor-mation can be read from the event data mem-ory and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of theservice network (including the manufacturer)using special diagnostic testers. More detailedinformation is obtained from it, if required.
After a malfunction has been rectified, theinformation is deleted from the malfunctionmemory or is continually overwritten.
When operating the vehicle, situations areconceivable in which this technical data, inconnection with other information (if neces-sary, under consultation with an authorizedexpert), could be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have beencontractually agreed upon with the customerallow certain vehicle data to be conveyed bythe vehicle as well. The additional functionsinclude, for example, vehicle location in caseof an emergency.
COMAND/Mercedes me connect
(Canada: TELEAID)
If the vehicle is equipped with COMAND orMercedes me connect, additional data aboutthe vehicle's operation, the use of the vehiclein certain situations, and the location of thevehicle is compiled through COMAND or theMercedes me connect system.
For additional information, please refer to theCOMAND User Manual or Digital Operator'sManual and/or the Mercedes me connectTerms and Conditions.
Event data recorders
USA only:
This vehicle is equipped with an event datarecorder (EDR). This vehicle is equipped withan event data recorder (EDR). The main pur-pose of an EDR is to record, in certain crash ornear crash-like situations, such as an air bagdeployment or hitting a road obstacle, datathat will assist in understanding how a vehi-cle's systems performed. The EDR is designedto record data related to vehicle dynamics andsafety systems for a short period of time, typi-cally 30 seconds or less.
The EDR in this vehicle is designed to recordsuch data as:
RHow various systems in your vehicle wereoperating
RWhether or not the driver and passengersafety belts were buckled/fastened
RHow far (if at all) the driver was depressingthe accelerator and/or brake pedal; and,
RHow fast the vehicle was traveling
These data can help provide a better under-standing of the circumstances in whichcrashes and injuries occur. NOTE: EDR dataare recorded by your vehicle only if a non-triv-ial crash situation occurs; no data are recor-ded by the EDR under normal driving condi-tions and no personal data (e.g. name, gender,age and crash location) are recorded. How-ever, other parties, such as law enforcementcould combine the EDR data with the type ofpersonally identifying data routinely acquiredduring a crash investigation.
Access to the vehicle and/or the EDR is nee-ded to read data that is recorded by an EDR,and special equipment is required. In addition
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Introduction

to the vehicle manufacturer, other parties thathave the special equipment, such as lawenforcement, can read the information byaccessing the vehicle or the EDR.
EDR data may be used in civil and criminalmatters as a tool in accident reconstruction,accident claims and vehicle safety. Since theCrash Data Retrieval CDR tool that is used toextract data from the EDR is commerciallyavailable, Mercedes-Benz USA, LLC ("MBUSA")expressly disclaims any and all liability arisingfrom the extraction of this information byunauthorized Mercedes-Benz personnel.
MBUSA will not share EDR data with otherswithout the consent of the vehicle owners or,if the vehicle is leased, without the consent ofthe lessee. Exceptions to this representationinclude responses to subpoenas by lawenforcement; by federal, state or local govern-ment; in connection with or arising out of liti-gation involving MBUSA or its subsidiaries andaffiliates; or, as required by law.
Warning: The EDR is a component of theRestraint System Module. Tampering with,altering, modifying or removing the EDR com-ponent may result in a malfunction of theRestraint System Module and other systems.
State laws or regulations regarding EDRs thatconflict with federal regulation are pre-emp-ted. This means that in the event of such con-flict, the federal regulation governs. As ofDecember 2016, 17 states have enacted lawsrelating to EDRs.
Information on copyright
General information
Information on license for free and open-source software used in your vehicle and itselectronic components is available on the fol-lowing website:
http://www.mercedes-benz.com/opensource
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Cockpit
FunctionPage
CSteering wheel paddle shift-ers141
DCombination switch110

Instrument cluster
FunctionPage
CSpeedometer with seg-ments190
Warning and indicatorlamps:
Electric parking brake (red)238
IUSA only
$Canada only
$Electric parking brake(yellow)238

Multifunction steering wheel
FunctionPage
CMultifunction display192
DMultimedia system display

Center console
Center console, upper section
FunctionPage
CCOMAND
DrSeat heating101

Center console, lower section (except Mercedes-AMG vehicles)
FunctionPage
CStowage compartment250
Cup holder252
Ashtray254
DCOMAND controller

Center console, lower section (Mercedes-AMG vehicles)
FunctionPage
CStowage compartment250
Cup holder252
Ashtray254
DCOMAND controller

Overhead control panel
FunctionPage
C=Switches the left-handreading lamp on/off112
DJSwitches the interiorlighting on/off112