tow MERCEDES-BENZ SL CLASS 2019 Service Manual

You can obtain further information from yourMercedes me connect manual.
iThe system has not been able to initiate aRoadside Assistance call, if:
Rthe indicator lamp for Roadside Assis-tance call buttonCis flashing continu-ously.
Rno voice connection to the Mercedes-Benz Customer Assistance Center hasbeen established.
R
This can occur if the relevant mobile phonenetwork is not available, for example.
TheCall FailedCall Failedmessage appears in themultifunction display.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding button for ending aphone call on COMAND.
MB Info call button
XPress MB Info call buttonC.This initiates a call to the Mercedes-BenzCustomer Assistance Center.
The indicator lamp in MB Info call buttonCflashes while the connection is being made.The multifunction display shows theCon‐Con‐necting Callnecting Callmessage. The audio systemis muted.
If a connection can be made, theCall Con‐Call Con‐nectednectedmessage appears in the multifunctiondisplay.
If a mobile phone network and GPS receptionare available, the system transfers data to theMercedes-Benz Customer Assistance Center,for example:
RCurrent location of the vehicle
RVehicle identification number
iThe COMAND display indicates that a callis active. During the call, you can change tothe navigation menu by pressing the NAVIbutton on COMAND, for example.
Voice output is not available.
A voice connection is established between theMercedes-Benz Customer Assistance Centerand the vehicle occupants.
You receive information about operating yourvehicle, about the nearest Mercedes-Benz Ser-vice Center and about other products andservices from Mercedes-Benz.
USA only: you can find further information onthe Mercedes me connect system under "Own-ers Online" at http://www.mbusa.com.
iThe system has not been able to initiate anMB Info call, if:
Rthe indicator lamp in MB Info call but-tonCis flashing continuously.
Rno voice connection to the Mercedes-Benz Customer Assistance Center wasestablished.
This can occur if the relevant mobile phonenetwork is not available, for example.
TheCall FailedCall Failedmessage appears in themultifunction display.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding button for ending aphone call on COMAND.
Call priority
When service calls are active, e.g. RoadsideAssistance or MB Info calls, an emergency callcan still be initiated. In this case, an emer-gency call will take priority and override allother active calls.
The indicator lamp of the respective buttonflashes until the call is ended.
An emergency call can only be terminated bythe Mercedes-Benz Customer Assistance Cen-ter.
258Features
Stowage and features

XSlide the seat back.
XTo install:place the floormat in the foot-well.
XPress studsConto retainersD.
XTo remove:pull the floormat off retain-ersD.
XRemove the floormat.
264Features
Stowage and features

Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces and films withhard objects, e.g. rings or ice scrapers. Oth-erwise, you may scratch or damage the sur-faces and films.
!Do not park your vehicle for a long periodof time directly after cleaning, particularlyafter cleaning the wheel rim with wheelcleaner. Wheel cleaner can lead to theincreased corrosion of the brake discs andpads. Therefore, drive for a few minutesafter cleaning. By heating up the brakes, thebrake discs and pads dry. The vehicle canthen be parked for a long period of time.
Regular care of your vehicle is a condition forretaining the quality in the long term.
Use care products and cleaning agents recom-mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning
the paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is
restored.
!When DISTRONIC PLUS or the HOLD func-tion is activated, the vehicle brakes auto-matically in certain situations.
To avoid damage to the vehicle, deactivateDISTRONIC PLUS and the HOLD function inthe following or similar situations:
Rwhen towing the vehicle
Rin the car wash
!It is preferable to use car washes withadjustable high-pressure pre-cleaning thatcorresponds to the specification for theCabriolet program. In car washes that usehigh water pressures, there is a risk that asmall amount of water may leak into thevehicle.
!Vehicles with HANDS-FREE ACCESS: if aSmartKey with KEYLESS-GO is within thedetection range of the KEYLESS-GOantenna, the following situations could leadto the unintentional opening of the trunk lid:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least6.5 ft (2 m) away from the vehicle.
!Never clean your vehicle in a TouchlessAutomatic Car Wash as these use specialcleaning agents. These cleaning agents candamage the paintwork or plastic parts.
If you have your vehicle cleaned in a high-pressure automatic car wash, smallamounts of water may enter the vehicle.
!Make sure that the automatic transmissionis in positionNwhen washing your vehiclein a tow-through car wash. The vehicle couldbe damaged if the transmission is in anotherposition.
!Make sure that:
Rthe side windows and the roof are com-pletely closed
Rthe climate control blower is switched off
Rthe windshield wiper switch is at position0
The vehicle could otherwise be damaged.
You can clean the vehicle at an automatic carwash from the very start.
Preferably clean the vehicle at automatic carwashes that use textile washing elementswithout brushes. This prevents fine scratchesfrom forming on the paintwork and film.
If the vehicle is very dirty, pre-wash it beforecleaning it in an automatic car wash.
After using an automatic car wash, wipe offwax from the windshield and the wiper blades.This will prevent smears and reduce wipingnoises caused by residue on the windshield.
iVehicles with decorative film: select awash program without hot wax at the auto-matic car wash.
Washing by hand
In some countries, washing by hand is onlyallowed at specially equipped washing bays.
Care271
Maintenance and care
Z

Observe the legal requirements in each coun-try.
XDo not use hot water and do not wash thevehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a carshampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with agentle jet of water.
XDo not point the water jet directly towardsthe air inlet or the edges of decorative foils.
XUse plenty of water and rinse out thesponge frequently.
XRinse the vehicle with clean water and drythoroughly with a chamois.
XDo not let the cleaning agent dry on thepaintwork or the decorative foils.
Carefully remove all deposits of road salt assoon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior dam-
age to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Vehicles with decorative film: parts of yourvehicle are covered with decorative film.Maintain a distance of at least 27.5 in(70 cm) between the film-covered parts ofthe vehicle and the nozzle of the powerwasher.
Information about the correct distance isavailable from the equipment manufacturer.
Move the power washer nozzle around whencleaning your vehicle.
The water temperature of the power washermust not exceed 140 ‡ (60 †).
!Always maintain a distance of at least12 in (30 cm) between the vehicle and thepower washer nozzle. Information about thecorrect distance is available from the equip-ment manufacturer.
Move the power washer nozzle around whencleaning your vehicle.
Do not aim directly at any of the following:
RTires
RDoor gaps, roof gaps, joints, etc.
RElectrical components
RBattery
RPlug-type couplings
RLight bulbs
RSeals
RTrim elements
RVentilation slots
Damaged seals or electrical componentscan lead to leaks or failures.
!Vehicles with HANDS-FREE ACCESS: if aSmartKey with KEYLESS-GO is within thedetection range of the KEYLESS-GOantenna, the following situations could leadto the unintentional opening of the trunk lid:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least6.5 ft (2 m) away from the vehicle.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwisedamage the paintwork.
Scratches, corrosive deposits, areas affectedby corrosion and damage caused by inade-quate care cannot always be completelyrepaired. In such cases, visit a qualified spe-cialist workshop.
XRemove dirt immediately, where possible,while avoiding rubbing too hard.
XSoak insect remains with insect removerand rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse offthe treated areas afterwards.
XRemove tree resin, oils, fuels and greases byrubbing gently with a cloth soaked in petro-leum ether or lighter fluid
XRemove coolant and brake fluid with a moistcloth and clear water.
272Care
Maintenance and care

XTo stow:fold the reflective safety jacket,roll it up and stow it in safety jacket bagC.
XSlide safety jacket bagCalong the loweredge of the armrest into the safety jacketcompartment. Meanwhile, ensure that theloop hangs out well within reach.
iRemove a new reflective safety jacketfrom its packaging material before sliding itinto the safety jacket compartment. Thepackaging material may otherwise cause itto slip out or make removing it difficult.
Observe the legal requirements in each coun-try.
Notes on the reflective safety jacket
CMaximum number of washes
DMaximum wash temperature

Tire-change tool kit
The tire-change tool kit can be found in thestowage well under the trunk floor(Ypage 252).
CBag containing the tire-changing tools
BagCwith the tire-changing tools contains:
Rjack
Rlug wrench
Ralignment bolt
Rwheel chock
Rgloves
Depending on the equipment, tools requiredfor a wheel change, such as a jack or a lugwrench, are not available in all vehicles. Toolsapproved for your vehicle are available at aqualified specialist workshop.
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
Rtires with run-flat characteristics(MOExtended tires) (Ypage 278)
Vehicle preparation is not necessary onvehicles with MOExtended tires.
Ra TIREFIT kit (Ypage 277)
Vehicles with the Mercedes-Benz emer-gency call system:in the event of a flat tire,you can contact the Mercedes-Benz emer-gency call system customer center.
Vehicles equipped with MOExtended tires arenot equipped with a TIREFIT kit at the factory.It is therefore recommended that you addition-ally equip your vehicle with a TIREFIT kit if youmount tires that do not feature run-flat charac-teristics, e.g. winter tires. A TIREFIT kit may beobtained from a qualified specialist workshop.
Information on changing and mounting wheels(Ypage 313).
XStop the vehicle on solid, non-slippery andlevel ground, as far away as possible fromtraffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away(Ypage 146).
XIf possible, bring the front wheels into thestraight-ahead position.
XSwitch off the engine.
XVehicles without KEYLESS-GO:removethe SmartKey from the ignition lock.
XVehicles with KEYLESS-GO:open the driv-er's door.The vehicle electronics are now in positionZ. This is the same as the SmartKey havingbeen removed.
XVehicles with KEYLESS-GO:remove theStart/Stop button from the ignition lock(Ypage 126).
XMake sure that the passengers are notendangered as they do so. Make sure thatno one is near the danger area while awheel is being changed. Anyone who is notdirectly assisting in the wheel changeshould, for example, stand behind the bar-rier.
XGet out of the vehicle. Pay attention to traf-fic conditions when doing so.
XClose the driver's door.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flatcharacteristics), you can continue to drive yourvehicle even if there is a total loss of pressurein one or more tires. The affected tire must notshow any clearly visible damage.
You can recognize an MOExtended tire by theMOExtended marking which appears on thesidewall of the tire. You will find this markingnext to the tire size designation, the load-bear-ing capacity and the speed index(Ypage 307).
MOExtended tires may only be used in con-junction with an active tire pressure monitor.
278Flat tire
Breakdown assistance

There is a risk of an accident.
Do not drive the vehicle. Contact a qualified
specialist workshop.
GWARNING
The tire sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do
not inhale TIREFIT fumes. Keep tire sealant
away from children. There is a risk of injury.
If you come into contact with the tire seal-
ant, observe the following:
RRinse off the tire sealant from your skin
immediately with water.
RIf the tire sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
RIf tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
RImmediately change out of clothing which
has come into contact with tire sealant.
RIf an allergic reaction occurs, seek medi-
cal attention immediately.
!Do not operate the tire inflation compres-sor for longer than eight minutes at a timewithout a break. It may otherwise overheat.
The tire inflation compressor can be oper-ated again once it has cooled down.
Comply with the manufacturer’s safety instruc-tions on the sticker on the tire inflation com-pressor.
Using the TIREFIT kit
XDo not remove any foreign objects whichhave penetrated the tire, e.g. screws ornails.
XRemove the tire sealant bottle, the accom-panying TIREFIT sticker and the tire inflationcompressor from the stowage well under-neath the trunk floor (Ypage 277).
XAffix partCof the TIREFIT sticker to theinstrument cluster within the driver's field ofvision.
XAffix partDof the TIREFIT sticker near thevalve on the wheel with the defective tire.
XPull plug

HEnvironmental note
Have the used tire sealant bottle disposed
of professionally, e.g. at a qualified special-
ist workshop.
If a tire pressure of 180 kPa(1.8 bar/26 psi)has been achieved after a maximum period often minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of thefaulty tire.
XStow the tire sealant bottle and the tireinflation compressor.
XPull away immediately.
XStop after driving for approximately tenminutes and check the tire pressure withthe tire inflation compressor.The tire pressure must now be at least130 kPa (1.3 bar/19 psi).
GWARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot
repair the tire in this instance. Damaged
tires and a tire pressure that is too low can
significantly impair the vehicle's braking and
driving characteristics. There is a risk of
accident.
Do not continue driving. Contact a qualified
specialist workshop.
iIn cases such as the one mentionedabove, contact an authorized Mercedes-Benz Center. Or call 1-800-FOR-MERCedes(in the USA) or 1-800-387-0100 (in Canada).
XCorrect the tire pressure if it is still at least130 kPa (1.3 bar/19 psi). See the Tire andLoading Information placard on the driver'sside B-pillar or the tire pressure table in thefuel filler flap for values.
XTo increase the tire pressure:switch onthe tire inflation compressor.
XTo reduce the tire pressure:depress pres-sure release buttonmnext to pressuregagen.
XWhen the tire pressure is correct, unscrewthe filler hose from the valve of the sealedtire.
XScrew the valve cap onto the tire valve ofthe sealed tire.
XPull the tire sealant bottle out of the tireinflation compressor.
The filler hose remains attached to the tiresealant bottle.
XDrive to the nearest qualified specialistworkshop and have the tire changed there.
XHave the tire sealant bottle replaced assoon as possible at a qualified specialistworkshop.
XHave the tire sealant bottle replaced everyfour years at a qualified specialist workshop.
Battery (vehicle)
Important safety notes
Special tools and expert knowledge arerequired when working on the battery, e.g.removal and installation. You should thereforehave all work involving the battery carried outat a qualified specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This
can lead to function restrictions applying to
safety-relevant systems, e.g. the lighting
system, the ABS (anti-lock braking system)
or the ESP®(Electronic Stability Program).
282Battery (vehicle)
Breakdown assistance

iJumper cables and further information regarding jump-starting can be obtained at any quali-fied specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissi-
ble gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehi-
cle, its weight should not be greater than
the permissible gross weight of your vehicle.
Details on the permissible gross vehicle weightof your vehicle can be found on the vehicleidentification plate (Ypage 320).
!When Active Brake Assist, Active DistanceAssist DISTRONIC or the HOLD function isactivated, the vehicle brakes automaticallyin certain situations.
To avoid damage to the vehicle, deactivatethese systems in the following or similar sit-uations:
Rwhen towing the vehicle
Rin the car wash
!Only secure the tow rope or tow bar at thetowing eyes. Otherwise, the vehicle could bedamaged.
!Do not use the towing eye for recovery,this could damage the vehicle. If in doubt,recover the vehicle with a crane.
!When towing, pull away slowly andsmoothly. If the tractive power is too high,the vehicles could be damaged.
!Do not tow with sling-type equipment. Thiscould damage the vehicle.
!When towing away vehicles with KEYLESS-GO, use the key instead of the Start/Stopbutton. The automatic transmission mayotherwise shift to position]when you
open the driver's or front-passenger door,which could damage the transmission.
!Make sure that the electric parking brakeis released. If the electric parking brake isfaulty, visit a qualified specialist workshop.
!You may tow the vehicle for a maximumdistance of 30 miles (50 kilometers). A tow-ing speed of 30 mph (50 km/h) must not beexceeded.
For towing distances over 30 miles(50 kilometers), the entire vehicle must beraised and transported.
!When you are tow-starting or towinganother vehicle, its weight must not exceedthe maximum permissible gross weight ofyour vehicle.
It is better to have the vehicle transportedthan to have it towed away.
The automatic transmission must be in posi-tion\\when the vehicle is being towed away.
The battery must be connected and charged.Otherwise, you:
Rcannot turn the SmartKey to positionHinthe ignition lock
Rcannot shift the automatic transmission toposition\\
Deactivate the automatic locking featurebefore the vehicle is towed (Ypage 201). Youcould otherwise be locked out when pushingor towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
GWARNING
The exhaust tail pipe may be very hot. There
is a risk of burns when removing the rear
cover.
Do not touch the exhaust pipe. Take particu-
lar care when removing the rear cover.
288Towing and tow-starting
Breakdown assistance

The brackets for the screw-in towing eye arelocated in the bumpers. They are at the frontand at the rear, behind the covers.
XRemove the towing eye from the vehicle toolkit (Ypage 277).
XFront bumper:insert a finger into therecess on the bottom edge of coverC.
XPull coverCout of the bumper towards youin the direction of the arrow.
CoverCis attached to the opening with astrap.
XRear bumper:press the mark on coverCinwards in the direction of the arrow.
XRemove coverCfrom the opening.
XScrew in the towing eye clockwise as far asit will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XFront bumper:position coverCon theopening in the bumper.
XTo close, press the lower section ofcoverC.
XRear bumper:position coverCwith thetab on the opening in the bumper.
XTo close, press the lower section ofcoverCuntil it engages.
XPlace the towing eye in the vehicle tool kit.
Towing a vehicle with both axles on
the ground
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged.
There is a risk of an accident.
Always switch off the ignition when towing
the vehicle with a tow cable or a tow bar.
The automatic transmission shifts to position]automatically when you open the driver'sor front-passenger door or when you removethe SmartKey from the ignition lock.
In order to ensure that the automatic trans-mission stays in position\\when towingaway the vehicle, you must observe the follow-ing points:
XSwitch on the hazard warning lamps(Ypage 111).
XMake sure that the vehicle is stationary andthat the SmartKey is in position