message center MERCEDES-BENZ SL500 2003 R230 Owner's Manual

62 Safety and SecurityOccupant safetyRaising the roll bar
Lift the switch for the retractable hard-
top.

Press and hold button2 until the roll
bar is raised.Lowering the roll bar
If the rollbar was raised manually:

Lift the switch for the retractable hard-
top.

Press and hold button1 until the roll
bar is lowered.
If the rollbar was raised automatically:

Press and hold button2 until you hear
the roll bar lock into place.

Press and hold button1 until the roll
bar is lowered.
Children in the vehicle
If an infant or child is traveling with you in
the vehicle:

Secure the child using an infant or child
restraint appropriate to the age and
size of the child and recommended for
use by Mercedes-Benz.


Ensure that the infant or child is prop-
erly secured by a belt at all times while
the vehicle is in motion.
Infant and child restraint seats and infor-
mation on choosing an appropriate re-
straint system can be obtained from any
Mercedes-Benz Center.
Infant and child restraint systems
Only use a BabySmart
TM compatible child
restraint for the front passenger seat in
this vehicle.
BabySmart
TM is a trademark of Siemens
Automotive Corp.
Warning!
G
If the roll bar warning light

in the ta-
chometer remains lit after starting the en-
gine, there is a malfunction. In the display
you see the message
Raise the
roll-over bar
.
For safety reasons drive only with the roll
bar upright until the malfunction is repaired.
Have your vehicle checked at an authorized
Mercedes-Benz Center.
iIf you raised the roll bar manually using
the button, the roll bar will be automat-
ically lowered and then raised again
when you open or close the retractable
hardtop.

72 Safety and SecurityDriving safety systemsThe button is located in the lower part of
the center console.
1ESP on/off
Press ESP button1 until the ESP warn-
ing lamp
v
in the speedometer
lights up.
ESP is deactivated.
If one or more wheels are spinning, the
ESP warning lamp v
in the speedome-
ter flashes, regardless of the speed.
Traction control brakes a spinning wheel
even when ESP is deactivated.
ESP always operates when you are brak-
ing, even when it has been deactivated.Switching on ESP

Press button1.
The ESP warning lamp
v
in the
speedometer goes out. You are now
again in normal driving mode.
SBC brake system
The SBC brake system combines a hydrau-
lic brake circuit with electronically con-
trolled brake servo assistance. You have
increased braking safety and improved
braking comfort.
!Avoid spinning of a drive wheel for an
extended period with the ESP switched
off. This may cause serious damage to
the drive train which is not covered by
the Mercedes-Benz Limited Warranty.Warning!
G
When the ESP warning lamp
v
is
illuminated continuously, ESP is switched
off.
Adapt your speed and driving to the prevail-
ing road conditions and to the non-operating
status of the ESP.
Warning!
G
Never ignore a brake malfunction indicated
in the speedometer display, for example by
the
;
(USA only) or
3
(Canada only)
indicator lamp. Refer to the “Practical hints”
section (
page 253). Also read and ob-
serve the messages in the instrument clus-
ter display (page 257).

118 Controls in detailControl systemDistronic activated
When Distronic is activated the DTR sym-
bol and the set speed are seen in the left
display.
1Symbol for activated Distronic
2Set speed
Malfunction memory menu
Use the malfunction memory menu to scan
malfunction and warning messages that
may be stored in the system. What infor-
mation is shown in the display fields de-
pends on whether malfunctions have
actually occurred.

Press button
è
or
ÿ
repeatedly
until you see the message Malfunction
memory
in the right display.
No malfunction messages
If no malfunctions have occurred, the mes-
sage in the right display is:
Malfunction
memory, no malfunctions.
Malfunctions have occurred
If malfunctions have occurred, you will see
the number of malfunctions in the right dis-
play:
1Number of malfunctions

Press button
k
or
j
.
Warning!
G
Malfunction and warning messages are only
indicated for certain systems and are inten-
tionally not very detailed. The malfunction
and warning messages are simply a remind-
er with respect to the operation of certain
systems and do not replace the owner’s
and/or driver’s responsibility to maintain
the vehicle’s operating safety by having all
required maintenance and safety checks
performed on the vehicle and by bringing
the vehicle to an authorized Mercedes-Benz
Center to address the malfunction and
warning messages (
page 257).

164 Controls in detailRetractable hardtopClosing the retractable hardtop with
the key
Aim the transmitter eye at the door
handle.

Press and hold button
‹
until the
retractable hardtop is completely
closed.
The retractable hardtop and the side
windows close. In the tachometer dis-
play you will see the message Hardtop
closed
.Problems when operating the retract-
able hardtop
Indicator lamp in the retractable hard-
top switch is blinking
Several problems may cause the indicator
lamp in the hardtop switch to blink when
activated:


The luggage cover in the trunk is not
closed.
Close the luggage cover in the
trunk.


The trunk lid is open.
Close the trunk lid.


The battery voltage is too low.
Start engine and let run while acti-
vating switch.


The hardtop drive system has shut it-
self down. For safety reasons, no more
than five consecutive attempts may be
made to raise or lower the hardtop.
After about ten minutes you may
again attempt to open or close the
retractable hardtop again.
If the indicator lamp in the retractable
hardtop switch blinks when starting off or
while driving and you hear a warning sound
for a maximum of 10 seconds, the retract-
able hardtop is not locked.

Properly lock the retractable hardtop
(page 162) before continuing to
drive.
If the indicator lamp continues to blink af-
ter you have carried out the above actions,
there is a malfunction.

Have the retractable hardtop system
checked at an authorized
Mercedes-Benz Center.
Warning!
G
If the retractable hardtop does not com-
pletely open or close a warning sounds and
the retractable hardtop switch blinks. In the
speedometer display you will see
K
, in
the tachometer display you will see the mes-
sage
being lowered!
. After about
15 seconds the roof hydraulics lose pres-
sure.
Properly lock the retractable hardtop
(
page 162) before continuing to drive.

202 Controls in detailUseful features
Emergency calls
An emergency call is initiated automatical-
ly:

following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy,


if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 75) and tow-away alarm
(
page 77).
An emergency call can also be initiated
manually by opening the cover next to the
inside rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Emergency call –
Connecting call
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
Emergency call –
Call connected
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message
Tele Aid
Emergency call active
appears
in the multifunction display. The Response
Center will attempt to determine more pre-
cisely the nature of the accident provided
they can speak to an occupant of the vehi-
cle.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button, and/or in
the Information button do not come on dur-
ing the system self-check, or if any of these
indicators remain illuminated continuously
in red and/or the message
TELE AID -
VISIT WORKSHOP!
is displayed in the mul-
tifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible

203 Controls in detail
Useful features
The Tele Aid system is available if:

it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
ter.Initiating an emergency call manually
1Cover
2SOS button

Briefly press on cover1.
The cover will open.

Press the SOS button2 briefly.
The indicator lamp in the SOS button2
will flash until the emergency call is
concluded.

Wait for a voice connection to the Re-
sponse Center.

Close the cover1 after the emergency
call is concluded.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Emergency call –
Call failed appears in the multifunction
display for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.

204 Controls in detailUseful features
Roadside Assistance button
•
Located below the center armrest cover is
the Roadside Assistance button
•
.

Press and hold the button (for longer
than 2 seconds)
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Roadside as-
sistance – Connecting call
will ap-
pear in the multifunction display.
When the connection is established, the
message
Roadside assistance –
Call connected
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
system mutes and the message
Tele Aid
Roadside assistance call active
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and / or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

205 Controls in detail
Useful features
These programs are only available in the
USA:

Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable,


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.Information button
¡
Located below the center armrest cover is
the Information button
¡
.

Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Info – Connecting call
will
appear in the multifunction display.
When the connection is established, the
message
Info – Call connected
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
Tele Aid – Info call active
appears in the multifunction display.
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 201)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Roadside assistance –
Call failed
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.

206 Controls in detailUseful featuresInformation regarding the operation of
your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgrade Signals
The Tele Aid system processes calls using
the following priority.


Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position2 (together
with the SOS button and the Roadside
Assistance button
•
).
See system self-check (page 201)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Info Call failed
appears in the multifunction display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.

207 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and press
trunk lock for minimum of 20 seconds
until the SOS button is flashing.
The message
Emergency call –
Call connected
appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your Acquaintance Call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mer-
cedes-Benz Customer Assistance at
1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
ga ged ) wil l continu e to ru n. The dis pla y
in the instrument cluster is available for
use and spoken commands are only
available by pressing the RPT button on
the COMAND unit. A pop-up window
will appear in the COMAND display to
indicate that a Tele Aid call is in
progress.