tele aid MERCEDES-BENZ SL500 2005 R230 User Guide

242 Controls in detailUseful featuresInformation button ¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after switching
on the ignition (together with the SOS
button and the Roadside Assistance
button•).
See system self-check (
page 238) if
the indicator lamp does not come on in
red or stays on longer than approxi-
mately ten seconds.
If the indicator lamp in the Information
button¡ is flashing continuously
and no voice connection to the

243 Controls in detail
Useful features
Upgrade scenario
An emergency call is possible even if other
services are active. Response Center was established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Information calls can be terminated us-
ing the ìbutton on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is currently
not active, and may not initiate a call.
Visit your Mercedes-Benz Center and
have the system checked or contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.

244 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button ì on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND navigation sys-
tem (if engaged) will continue to run.
The display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND unit. A
pop-up window will appear in the
COMAND display to indicate that a Tele
Aid call is in progress.

245 Controls in detail
Useful features
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:

Report the incident to the police
The police will issue a numbered
incident report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Call connected
will appear in the
multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist will at-
tempt to establish voice contact with
the vehicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.
iIf the anti-theft alarm or the tow-away
alarm stays on for more than
30 seconds, a call to the Response
Center is initiated automatically by the
Tele Aid system provided Tele Aid ser-
vice was subscribed to and properly ac-
tivated, and that necessary cellular
service and GPS coverage are avail-
able. See anti-theft alarm system
(page 88) and tow away alarm
(page 90).

364 Practical hintsWhat to do if …Left display
Right display
Possible cause
Possible solution
.
Turn signal
Rear right
Auxiliary
lamp on!
The right rear turn signal lamp is
malfunctioning. An auxiliary lamp
has been brought into use.

Replace the bulb as soon as possible.
Visit workshop!
The display for the lights is malfunc-
tioning.

Visit an authorized Mercedes-Benz Center as
soon as possible.
C
Raise
roll-over bar
The roll bar is malfunctioning.

Raise the roll bar using the roll bar button
(page 73).

Have the roll bar checked by an authorized
Mercedes-Benz Center.
<
Seat belt system
Drive to
workshop
The seat belt system is malfunction-
ing.

Visit an authorized Mercedes-Benz Center as
soon as possible.
L
TeleAid
Drive to
workshop
One or more main functions of the
Tele Aid system are malfunctioning.

Have the Tele Aid system checked by an au-
thorized Mercedes-Benz Center.
ì
Function
unavailable
This display appears if button ì
or í on the multifunction steer-
ing wheel is pressed and the vehicle
is not equipped with a telephone.

443 Technical terms
REST
(Residual Engine Heat Utilization)
Feature that uses the engine heat
stored in the coolant to heat the vehi-
cle interior for a short time after the en-
gine has been turned off.
Retractable hardtop
Hardtop roof that can be opened and
closed at the push of a button and
stored in the trunk.
Roll bar
Occupant protection system which
consists of tubular steel sheathed in
plastic. The roll bar is lowered into the
car body during normal driving condi-
tions and raised automatically. It may
also be manually raised and lowered by
operating a button during critical driv-
ing situations.RON
The Research Octane Number for gaso-
line as determined by a standardized
method. It is an indication of a gaso-
line’s ability to resist undesired detona-
tion (knocking). The average of both
the MON (Motor Octane Number) and
RON (Research Octane Number) is
posted at the pump, also known as
ANTI-KNOCK INDEX.
SBC
(S
ensotronic B
rake C
ontrol)
Electronically controlled hydraulic
braking system for increased braking
safety and comfort.
Shift lock
When the vehicle is parked, this lock
prevents the gear selector lever from
being inadvertently moved out of posi-
tion P without SmartKey turned and
brake pedal depressed. SRS
(S
upplemental R
estraint S
ystem)
Seat belts, emergency tensioning de-
vice and airbags. Though independent
systems, they are closely interfaced to
provide effective occupant protection.
Tele Aid System
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response: automatic and man-
ual emergency, roadside assistance
and information. Tele Aid is initially ac-
tivated by completing a subscriber
agreement and placing an acquain-
tance call.
The Tele Aid system is operational pro-
vided that the vehicle’s battery is
charged, properly connected, not dam-
aged and cellular and GPS coverage is
available.

457 Index
Multifunction display messages
ABC 337
ABS 338
Battery 345, 346
Brake pads 346
Brake system 350
CHECK ENGINE 351
Coolant 352
Coolant level 351, 353
Display malfunction 354
Doors 354
Easy-entry/exit feature 354
Fuel reserve tank 357
Hood 357
Luggage cover 371
Retractable hardtop 357
Roll bar 364
SBC brake system 347, 348
Seat belts 364
SmartKey 357
SmartKey with KEYLESS-GO* 359
Tele Aid 364
Telephone* 364Tires 365
Trunk 371
Washer fluid 371
Multifunction steering wheel 28, 135,
442
Buttons 135
N
Navigation system
Operating 142
Night security illumination 154
Normal occupant weight 306
O
Occupant distribution 306
Octane number 443
Odometer, main 25
Oil
Adding 274
Consumption 272
Filler neck 274
Oil level
Checking 269One-touch gearshifting 166
Canceling gear range limit 166
Downshifting 166
Upshifting 166
Opening
Doors from the inside 106
Fuel filler flap 267
Hood 270
Luggage cover 197
Retractable hardtop (SmartKey) 200
Retractable hardtop (switch) 197
Side windows 194
Storage compartment in the
armrest 230
Storage compartment in the center
console 230
Sunshade 204
Trunk from inside vehicle 108
Trunk lid 107
Windows 193

464 IndexSwitching on
Front fog lamps 127
Rear fog lamp 127
Switching on headlamps 51
Symbol
Distance warning function* 142, 212
Synchronizing
ESP 341
Power windows 195
Synchronizing time with head unit 149
T
Tachometer 27, 132
Tail lamps 381, 385
Technical data
Electrical system 428
Main dimensions 429
Rims and tires 422
Weights 430
Windshield and headlamp washer
system 438Tele Aid 237
Emergency calls 239
Information 242
Initiating an emergency call
manually 240
Messages in display 364
Roadside Assistance 240
SOS button 31, 240
Tele Aid system 237
Tele Aid System 444
Telephone* 28, 236
Answering a call 162
Dialing 162
Ending a call 163
Hands-free microphone 31
Loading phone book* 163
Messages in display 364
Operating 161
Redialing 163
Telephones and two-way radios 264Temperature
Outside temperature indicator 133
Sensor 31
Setting interior temperature 185
Setting units in display 148
Tires 289
Tightening torque 399, 444
Time
Settings (control system) 149
Time display mode
Setting 151
TIN 307
Tire
Vehicle maximum load on 307
Tire and Loading Information 283
Tire and loading terminology 305
Tire care and maintenance 280
Tire Identification Number see TIN
Tire inflation pressure 390
Checking 269, 288, 290
Setting units 156