service MERCEDES-BENZ SLS-CLASS 2013 Owner's Manual

X
If only one telephone number is stored
for a name: press the6ora button
to start dialing.
or
X If there is more than one number for a
particular name: press the6ora
button to display the numbers.
X Press the 9or: button to select the
number you want to dial.
X Press the 6ora button to start
dialing.
or
X If you do not want to make a call: press
the ~ button.
Redialing
The on-board computer saves the last names
or numbers dialed in the redial memory.
X Press the =or; button on the
steering wheel to select the Tel Telmenu.
X Press the 6button to switch to the
redial memory.
X Press the 9or: button to select the
desired name or number.
X Press the 6ora button to start
dialing.
Assistance menu Activating/deactivating Blind Spot Assist
You can use the Blind
Blind Spot SpotAsst.
Asst. function
to activate or deactivate Blind Spot Assist
(Y page 141).
X Press the =or; button on the
steering wheel to select the DriveAssist
DriveAssist
menu.
X Press a.
The current selection is displayed.
X To activate/deactivate: pressa
again. Maintenance menu In the
Serv.
Serv. menu, you can:
R call up display messages ( Ypage 160)
R check the tire pressure electronically
(Y page 255)
R call up the service due date (Y page 218)
Settings menu Introduction
In the
Settings Settings menu you can:
R change the instrument cluster settings
(Y page 153)
R change the light settings (Y page 154)
R change the vehicle settings (Y page 156)
R change the convenience settings
(Y page 156)
R restore the factory settings (Y page 156)
Instrument cluster
Selecting the unit of measurement for
distance
The Display Unit Speed-/Odometer: Display Unit Speed-/Odometer:
function allows you to choose whether
certain displays appear in km/h or mph in the
multifunction display.
The selected units apply to:
R the odometer and the trip odometer
R the trip computer
R the digital speedometer in the Trip Tripmenu Displays and operation
153On-board computer and displays Z
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Display messages Possible causes/consequences and
M
MSolutions G
Tele Aid Tele Aid
Inoperative Inoperative One or more main features of the mbrace system are
malfunctioning.
X
Have the mbrace system checked immediately at a qualified
specialist workshop. 6
SRS Malfunction SRS Malfunction
Service Required Service Required There is a malfunction in the SRS (Supplemental Restraint
System). The
6warning lamp also lights up in the instrument
cluster.
G WARNING
If SRS is malfunctioning, individual systems may be triggered
unintentionally or might not be triggered in the event of an
accident with a high rate of vehicle deceleration. In this condition,
the restraint system provides only restricted protection.
X Visit a qualified specialist workshop. 6
Front Left SRS Front Left SRS
Malfunction Malfunction
Service Required Service Required
or
Front Right SRS Front Right SRS
Malfunction Malfunction
Service Required Service Required SRS has malfunctioned at the front on the left or right. The
6
warning lamp also lights up in the instrument cluster.
G WARNING
If SRS is malfunctioning, individual systems may be triggered
unintentionally or might not be triggered in the event of an
accident with a high rate of vehicle deceleration. In this condition,
the restraint system provides only restricted protection.
X Visit a qualified specialist workshop. G
WARNING
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center
immediately to have the system checked. Otherwise the SRS may not be activated when needed
in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and
unnecessarily which could also result in injury.
Lights i
Display messages about LEDs:
The display message will only appear if all or a number of LEDs have failed. Displays and operation
169On-board computer and displays Z
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Display messages Possible causes/consequences and
M
MSolutions Depress Brake
Depress Brake
to Start Engine to Start Engine You cannot start the engine. The engine was switched off in
position
Dor R.
X Depress the brake pedal and start the engine. Door Open Door Open
Vehicle Not in 'P' Vehicle Not in 'P' The driver's door is open and the transmission is in position
R,N
or D.
A warning tone also sounds.
X Shift the transmission to Pwith the button in the center console.
X Press the electric parking brake handle. Service Required Service Required
Do Do
Not
Not Shift
Shift Gears
Gears
Visit Dealer
Visit Dealer You cannot change gear due to a malfunction.
A warning tone also sounds.
If transmission position
Dis selected:
X Do not switch off the engine.
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Make sure that the electric parking brake is applied.
X Prevent the vehicle from rolling away before you leave it
(Y page 232).
X Notify a qualified specialist workshop or breakdown service.
If no transmission position and no drive program is displayed:
X Make sure that the electric parking brake is applied.
X Prevent the vehicle from rolling away before you leave it
(Y page 232).
X Notify a qualified specialist workshop or breakdown service. Only Shift to 'P' Only Shift to 'P'
when Vehicle is when Vehicle is
Stationary Stationary The vehicle is moving.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to Pwith the button in the center console. Reversing Reversing
Not
NotPoss.
Poss.
Service Required
Service Required The sub geartrain with the even gears has failed. You can no longer
engage reverse gear. The smoothness of the gear change is
restricted. The transmission is in emergency mode.
X
Visit a qualified specialist workshop. Displays and operation
183On-board computer and displays Z
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mbrace
7
Important safety notes !
You must have a license agreement to
activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ïMB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this
password to log onto the mbrace area under
"Owners Online" at http://
www.mbusa.com 8
.
The mbrace system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center. The mbrace system The mbrace system provides various
services, e.g.:
R
automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
X Press the WorX button on the
multifunction steering wheel.
or
X Use the volume controller of COMAND.
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 9
.
Self-diagnosis of the system After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been
detected if one of the following conditions
occurs:
R
the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the FRoadside
Assistance button does not light up during
the system self-diagnosis.
R the indicator lamp in the ïinformation
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button, the
F Roadside Assistance button or the
ï information button continues to light
up red after the system self-diagnosis.
R the Tele
Tele Aid AidInoperative
Inoperative orTele
Tele Aid
Aid
Not Activated
Not Activated message appears in the
multifunction display after the system self-
diagnosis.
7 The system is called TELE AID in Canada.
8 USA only.
9 USA only. Features
201Stowage an d features Z
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If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
!
You must have a license agreement to
activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ïMB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call
Connecting Call message
appears in the multifunction display. The audio output is muted.
Once the connection has been made, the
Call Connected Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the type of emergency
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means. 202
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Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button :is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call
Call Failed Failed message appears on the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press and hold MB Info call button :for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button :flashes while
the connection is being established. The
Connecting
Connecting Call Callmessage appears in the
multifunction display and COMAND is
muted. If a connection can be made, the
Call Call
Connected Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 10
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button :is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Call Failed Failed message appears on the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
10 USA only. 204
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Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on COMAND.
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations in COMAND i
Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered. The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No
No , the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send "Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote closing
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
X
Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at Features
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1-800-FOR-MERCede
s(1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Tele Aid
Tele Aid
Doors Locked Remotely
Doors Locked Remotely message appears
in the multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center. Rear spoiler
The rear spoiler improves the handling of the
vehicle. It adapts the vehicle's aerodynamics to the operating conditions, dependent on the
speed of the vehicle.
Example: Coupe
i
If the vehicle is equipped with AMG
adaptive sport suspension system, the
button is in the switch strip above the air
conditioning control panel.
Only use button :to extend and retract the
rear spoiler manually for cleaning.
Button :is not used to operate the rear
spoiler.
If you drive at speeds above 75 mph
(120 km/h), the rear spoiler extends
automatically. Button :flashes until the rear
spoiler has extended and then lights up in red.
If you drive at speeds above 50 mph
(80 km/h), the rear spoiler remains
extended. Button :remains lit in red.
If you drive at speeds below 50 mph
(80 km/h), the rear spoiler retracts
automatically. Button :flashes until the rear
spoiler has retracted and then goes out.
Extending and retracting the rear
spoiler manually You can extend and retract the rear spoiler
manually for cleaning.
G
WARNING
During manual retraction of the rear spoiler,
make sure that nobody becomes trapped. If
there is a danger of someone becoming
trapped, release the rear spoiler button to 206
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Problems with the rear spoiler
Problem Possible causes/consequences and
M
MSolutions The rear spoiler stops
before reaching the
end position when
retracting manually. You have opened the trunk lid while manually retracting the rear
spoiler.
X
Close the trunk lid.
The rear spoiler extends or, if you press and hold button :,
continues retracting. The rear spoiler stops
before reaching the
end position when
retracting/extending
manually. You have switched off the ignition.
X
Switch the ignition back on.
X Press button :to extend/retract the rear spoiler.
The rear spoiler extends/retracts. The rear spoiler cannot
be retracted again after
manually extending it. You have opened the trunk lid while manually extending the rear
spoiler.
X
Close the trunk lid. The rear spoiler does
not extend or retract
automatically. The rear spoiler's movement is blocked, e.g. by an object jammed
between the body and the rear spoiler.
X
Remove the object. Garage door opener
Important safety notes The HomeLink
®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following
telephone assistance services:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100 G
WARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage. 208
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Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops (Y page 22).Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
If the hood is unlatched, it could tip forward
during rapid deceleration of the vehicle and
hit persons or objects within its path. There is
a risk of an accident and injury.
Therefore, always make sure that the hood is
closed and locked completely before driving
off. G
WARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement. G
WARNING
Certain components in the engine
compartment, such as the engine, radiator and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartment could expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment,
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R keep clothing away from moving parts
Opening the hood G
WARNING
The windshield wipers and wiper linkage
could be set in motion.
When the hood is open, you or others could
be injured by the wiper linkage.
Make sure that the windshield wipers are
switched off. When using KEYLESS-GO, make
sure that no ignition position is selected. All
indicator lamps in the instrument cluster must
be off. 214
Engine compartmentMaintenance and care
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