lights MERCEDES-BENZ SPRINTER 2011 MY11 Maintenance Booklet

Thank you for choosing the new Sprinter
We hope you enjoy your Sprinter. Vehicle
safety
and operational reliability are two very
important factors. To maintain them, regular
maintenance services are necessary.
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in the
periodic maintenance work for our vehicles.
The information in this booklet is accurate as
of the press date. At the time of your
scheduled maintenance appointments with
your authorized Sprinter dealer, your vehicle
will be serviced in accordance with the most
up-to-date version of the maintenance work
information corresponding to your vehicle's
age or mileage. Please check with your
authorized Sprinter dealer for any changes to
the periodic maintenance work required for
your vehicle. PLEASE NOTE
WE STRONGLY RECOMMEND THAT YOU
HAVE YOUR VEHICLE SERVICED BY AN
AUTHORIZED SPRINTER DEALER WHO IS
FULLY

EQUIPPED TO PROVIDE THIS SERVICE
AND THAT GENUINE MERCEDES-BENZ
PARTS BE USED.
EMISSION CONTROL COMPONENTS AND
SYSTEMS CAN BE MAINTAINED, REPLACED,
OR REPAIRED BY ANY AUTOMOBILE REPAIR
WORKSHOP OR INDIVIDUAL USING
CERTIFIED PARTS.
THE USE OF DEFECTIVE OR NON-
EQUIVALENT PARTS CAN RESULT IN YOUR
EMISSIONS PERFORMANCE WARRANTY
CLAIM BEING DENIED. Symbols
The following symbols are used in this
Maintenance Booklet: !
Highlights hazards that may result in
damage to your vehicle.
i Helpful tips or other useful information.
Y Page This symbol informs you where you
can find further information on a
topic.
YY This continuation symbol indicates
that a warning or procedure is
continued on the next page. Vehicle distributor/Vehicle
warrantor/Parts distributor
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645-0350
Customer Assistance Center:
1-877-762-8267
Mercedes-Benz USA LLC is a Daimler
company

information about measuring the engine oil
level.
R Coolant level – The correct procedure for
checking the coolant level is described in
the Operator's Manual.
R Brake
fluid level – If the brake fluid has to
be topped up, visit an authorized Sprinter
dealer and have the cause determined, e.g.
leakage or worn brake pads.
R Windshield washer system – If the
washer fluid level falls below 1/3 full, the
warning lamp for the washer fluid level
lights up. Add washer fluid mixed with an
approved windshield washer solvent/
concentrate, test function and check wiper
blades.
R Lighting system
R Tire condition and tire pressure – Check
at least once a month. Refer to the "Tires
and Wheels" section in the Operator's
Manual for guidelines and the correct
procedure for checking the tire condition
and tire pressure. Notes on the warranty
An extensive and well-equipped network of
authorized Sprinter dealers is available to
carry

out maintenance work. Your authorized
Sprinter dealer can ensure that your vehicle
is thoroughly serviced and repaired by
professionals.
Please see the Service and Warranty
Information Booklet for detailed information
on warranty terms and coverage.
Please observe the maintenance
instructions in this Maintenance Booklet,
even if you allow a third party to use the
vehicle and entrust them with the vehicle
care. This way, you can ensure that your
warranty rights are not affected.
Service, replacement, or repair of the
emission control devices and systems
can be performed by any automotive
repair establishment or individual using
certified parts. We strongly recommend that any
maintenance work on your vehicle is
carried out by your authorized Sprinter
dealer

which is fully equipped to perform
this service.
Please note that engines have to be serviced
in accordance with special instructions and
using special measuring equipment to
comply with legal requirements concerning
exhaust emissions. Modifications to or
tampering with emissions components is not
permissible. Your authorized Sprinter dealer
is familiar with the relevant regulations. Service records
Your authorized Sprinter dealer will certify in
this booklet the maintenance services on
your vehicle which it has performed.
Other than the maintenance services
described,

the Maintenance Booklet does not
record or reflect any repair work that may
have been performed on your vehicle. Please
keep those receipts with your vehicle
records.
You can find information about the warranty
in your Service and Warranty Information
Booklet.
Your authorized Sprinter dealer will gladly
provide more information on the
maintenance of your vehicle. Parts/operating materials
We only recommend the use of genuine
Mercedes-Benz parts for service and repair
work,

as these conform to our specifications.
In addition, only fuels, lubricants and
corrosion inhibitor/antifreeze that
correspond to the factory specifications
should be used. Please see your authorized
Sprinter dealer for more information on this
subject. Introduction
7
Maintenance Booklet

Emission system maintenance
Emission control system caution -
diesel engines
Your Sprinter is equipped with emission
control
devices to comply with current diesel
exhaust emission regulations in countries
where the vehicle is certified for sale.
Observe our recommended maintenance
instructions in order to ensure the proper
operating state of your vehicle.
Observe the following:
a) Diesel engines require diesel fuel with
extremely low sulfur content for road vehicles
(maximum 15 ppm sulfur), in compliance with
ASTM standard D975. Failure to use ultra low
sulfur highway diesel fuel (ULSD) can severely
damage the vehicle's exhaust gas
aftertreatment system.
b) We approve the use of B5 (standard ULSD
which may contain up to 5% bio-diesel) for all
BlueEFFICIENCY ®
diesel engines.
Diesel fuels which contain a higher proportion
of bio-diesel, e.g. B20, or pure bio-diesel fuel
can severely damage the engine and fuel
system and are not permitted.
Contact your service center for further
information. If the B5 biodiesel blend is not
sufficiently labeled to clearly indicate that it
meets the USLD standard, it should not be
used. The New Vehicle Limited Warranty for
new vehicles does not cover damage caused
by the use of fuels not meeting fuel standards
approved by the distributor named on the
inside of the front cover.
c) The prescribed engine maintenance
work must be carried out fully and at the
required intervals.
d) Exhaust gas aftertreatment system
operation must not be modified in any
way. Alterations are not permissible by law.
Alterations can also damage the catalytic
converter and result in increased fuel
consumption and impaired engine running
conditions. If the "CHECK ENGINE" indicator lamp lights
up

in the instrument cluster when the engine
is running, this indicates that there may have
been a malfunction in the engine control
system or in the exhaust gas aftertreatment
system.
We recommend that the malfunction is
checked as soon as possible. BlueEFFICIENCY
®
exhaust gas
aftertreatment using DEF
BlueEFFICIENCY ®
exhaust gas
aftertreatment requires a reducing agent
(DEF) in order to function properly.
Maintaining

the level and condition of the DEF
is part of the regular maintenance service
work.
DEF is a non-flammable, non-toxic, colorless
and odorless, water-soluble liquid.
! Only use DEF according to ISO 22241. Do
not add special additives to DEF or dilute it
with water. This can damage the
BlueEFFICIENCY ®
exhaust gas
aftertreatment. Description of emission system
maintenance jobs
The composition of exhaust emissions is
influenced not only by the exhaust gas
aftertreatment system, but also by various
engine parts and their settings.
Maintenance of the exhaust system must
therefore include these engine parts. Some
maintenance jobs are actually only tests.
They are important, however, because they
allow early detection of discrepancies which
can later lead to increased exhaust
emissions.

It is generally less costly to adjust
deviations of this sort immediately than to
wait until they incur high repair costs. The
maintenance intervals have been determined
so that the vehicle, under normal operating 8
Description of emission system maintenance jobs
Maintenance Booklet