MERCEDES-BENZ SPRINTER 2011 MY11 Operator’s Manual

So mOperator’s Manual Spri
nter 9065844871
Order no.
64627471 13 Pa rt no. 906 584 48 71 Edition B MY2011 MB m me
r\Co rpora te\Media\ AG
Bild in der Größe
153x145 mm einfügen
Sprinter
Operator’s Manual

Symbols
003F Warning
0040 Environmental note
! Possible vehicle damage
0055 Helpful hints or further information
X Instructions
YY Continuation symbol
(Y page) page reference
Display Messages in the displayTrademarks
®
ESP ®
is a registered trademark of Daimler. Vehicle Distributor
In the USA: In Canada:
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
Customer Assistance Center:
1-877-762-8267 Mercedes-Benz Canada Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA LLC and Mercedes-Benz Canada Inc. are Daimler companies.
Canada only:
Authorized Sprinter Dealer is defined as an authorized Mercedes-Benz Sprinter Dealer.

Thank you for choosing the new Sprinter.
Before your first journey, please familiarize
yourself with your vehicle and how it
operates, as well as its driving, control and
convenience functions.
Before you drive off, read this Operator’s
Manual. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product name for your
vehicle may vary, depending on:
R
model
R order
R country specification
R availability
Your vehicle's equipment may differ from
some descriptions and illustrations. Items of
optional equipment are
also described in this
manual, should you require a description of
the way they work.
The manufacturer continuously updates its
vehicles and equipment. We therefore
reserve the right to make changes with regard
to:
R design
R equipment
R technical features
Your nearest authorized Sprinter Dealer will
be happy to assist you further if you have any
other questions.
The Operator’s Manual, Brief Instructions,
Service and Warranty Information Booklet,
Maintenance Booklet and equipment-related
supplementary operator’s manuals are
integral parts of the vehicle.
Always keep these manuals in the vehicle.
Pass them on to the new owner if you sell the
vehicle.
We extend our best wishes for many miles of
safe, pleasurable driving.
9065844871 É90658448718ËÍ

Index
....................................................... 4Introduction .........................................
16 At a glance
........................................... 21 Safety ...................................................
31 Controls
............................................... 51 Operation ...........................................
137 Practical advice
................................ 181 Wheels and tires ...............................
251 Technical data ...................................
275 Contents
3

1, 2, 3 ...
12 V socket ........................................ 133A
ABS (Anti-lock Brake System) Display message ............................ 201
ABS (Anti-lock Braking System)
Function/notes ................................
47
Accessories and conversions
see Add-on equipment
Active Service System (ASSYST) .....167
Add-on equipment ............................. 276
ADR Working speed governor (ADR) ...... 117
Air bags
Front air bag (driver, front
passenger) ....................................... 39
Important safety notes .................... 38
Safety guidelines ............................. 37
Side impact air bag .......................... 40
Window curtain air bag ....................41
Air conditioning in the rear
compartment
see Climate control .......................... 97
Air-conditioning system
Air vents in the roof duct ...............102
Refrigerant ..................................... 161
see Climate control .......................... 97
Air distribution
Setting ........................................... 102
Air filter
Indicator lamp ................................ 195
Airflow
Setting ........................................... 102
Air pressure
see Tire pressure
Air-recirculation mode ......................104
Air vents Setting ........................................... 101
Alarm system
see ATA
Antifreeze additives
see Coolant ................................... 160
Anti-lock Braking System
see ABS Anti-Theft Alarm system
see ATA


Anti-theft system
ATA (Anti-Theft Alarm system) .........61
Armrests .............................................. 68
Ashtray ............................................... 128
ASR (Acceleration Skid Control) ........48
Activating/deactivating ................... 49
ASSYST
see Active Service System
(ASSYST) ........................................ 167
ATA (Anti-Theft Alarm)
ATA troubleshooting ...................... 212
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 62
Function ........................................... 61
Switching off the alarm .................... 62
Audible warning signal .....................212
Automatic car wash .......................... 164
Automatic headlamp mode ................90
Automatic locking ............................... 55
Automatic transmission ................... 113
Driving tips .................................... 115
Malfunction .................................... 214
Releasing the parking lock
manually ........................................ 246
Shift ranges ................................... 114
Touchshift ...................................... 114
Transmission oil change ................158
Auxiliary heater
see Auxiliary heating ......................104
Auxiliary heating ............................... 104
Heater booster function ................. 107
malfunction .................................... 216
Switch ............................................ 105
Switch-on time ............................... 106 B
Backup lamp Changing bulbs ...................... 236, 237
BAS (Brake Assist System)

.................48
Battery ............................................... 175
Charge indicator lamp ...................191
Charging ........................................ 178
Disconnecting ................................ 176
Display message ............................ 205
Isolating switch ................................ 874
Index

Notes on care ................................
179
Reconnecting ................................. 178
Removing/installing
......................177
Belt
see Seat belts
Bio-diesel ........................................... 153
Bi-Xenon headlamps Driving abroad ............................... 138
Brake fluid .......................................... 159
Display message ............................ 205
Fluid change .................................. 159
Fluid level ...................................... 170
Warning lamp ................................. 188
Brake lamp
Changing bulbs ......................236, 237
Brake lining
Indicator lamp ................................ 191
Brake linings
Display message ............................ 205
Brakes
ABS .................................................. 47
BAS .................................................. 48
Brake system
Fluid level ...................................... 170
Malfunction .................................... 205
Warning lamp ........................ 187, 188
Breakdown
see Flat tire
Breaking-in ......................................... 138
Bulb failure indicator .......................... 89C
Camera see Rear view camera .................... 122
Capacities

.......................................... 287
Care of the vehicle ............................ 162
Cargo tie-down ring Permissible tensile load ................. 283
Cargo tie-down rings .........................146
Installing ........................................ 148
CD player/CD changer ........................78
Center console ..................................... 26
Central locking .................................... 54
Automatic locking ............................ 55
Malfunction .................................... 217 Central locking system
see Key ............................................ 52
Troubleshooting ............................. 217
Changing bulbs .................................. 233
Display message ............................ 209
Doorway lamp ................................ 238
Exterior lighting ............................. 234
Headlamps

..................................... 234
Indicator and warning lamps .......... 197
Interior light ........................... 238, 239
Perimeter lamp .............................. 238
Tail lamp ................................ 236, 237
Chassis number
see Vehicle identification number .. 277
Child-proof locks
Rear doors ....................................... 45
Children
In the vehicle ................................... 41
Restraint systems ............................ 42
Child seat
LATCH-type (ISOFIX ) child seat
anchors ............................................ 43
Special seat belt retractor ............... 43
Top Tether ....................................... 44
Chock ................................................. 183
Cigarette lighter ................................ 129
Cleaning After driving off-road or on
construction sites ..........................165
Alloy wheels ................................... 165
Automatic car wash ....................... 164
Cleaning the engine ....................... 165
High-pressure cleaning ..................164
Vehicle exterior .............................. 162
Vehicle interior .............................. 162
Cleaning and care .............................. 162
Climate control .................................... 97
Adjusting the air vents ................... 101
Air conditioning in the rear
compartment ................................. 100
Air-conditioning system ................... 99
Air-recirculation mode ................... 104
Control panels ................................. 97
Cooling with air dehumidification ..100
Defrosting the windows ................. 103
Fogged up windows .......................103
General notes .................................. 98
Heating ............................................ 98 Index
5

Heating in the rear compartment
.....99
Rear-compartment air
conditioning ................................... 100
Rear-compartment heating ..............99
Reheat function (air
dehumidification) ........................... 103
Setting the air distribution .............102
Setting the airflow
.........................102
Setting the temperature ................ 100
Switching air-recirculation mode
in the rear compartment on/off .... 104
Switching on/off ........................... 100
Cockpit ................................................. 22
Combination switch ............................90
Consumption statistics (vehicles
with steering wheel buttons) .............85
Control panel Above the windshield ....................... 27
Conversions and accessories
see Add-on equipment
Coolant ............................................... 160
Changing ....................................... 160
Display message ............................ 206
Expansion tank .............................. 169
Level .............................................. 169
Temperature gauge (vehicles with
steering wheel buttons) ................... 77
Topping up ..................................... 169
Warning lamp ................................. 193
Cornering lamps .................................. 91
Changing bulbs .............................. 235
Cruise control .................................... 118
Display message ............................ 203
Malfunction .................................... 216
Cup holder ......................................... 132D
Daytime running lamp see Daytime running lamp mode


Daytime running lamp mode ..............89
Setting (vehicles without steering-
wheel buttons) ................................. 74
Setting (vehicles with steering
wheel buttons) ................................. 82
DEF
See Diesel Exhaust Fluid (DEF) ...... 155
Delayed switch-off .............................. 83Diesel
Consumption ................................. 140
Fuels .............................................. 153
Low outside temperatures
............. 154
Reserve fuel warning lamp

....... 72, 193
Tank capacity ................................. 287
Diesel engine
Preglow indicator lamp ..................194
Winter driving ................................ 154
Diesel Exhaust Fluid (DEF) ...............155
Capacities ...................................... 287
Consumption ................................. 140
Display message ...........199, 202, 204
Exhaust gas aftertreatment ...........116
Indicator lamp ................................ 190
Level indicator ............................... 116
Ranges ........................................... 116
Refilling .......................................... 143
Storage .......................................... 156
Tool for the tank filler cap .............. 182
Digital speedometer
Setting the unit (vehicles with
steering wheel buttons) ................... 80
Display
Display messages ..........................197
Outside temperature (vehicles
with steering wheel buttons) ............ 77
Outside temperature display
(vehicles without steering wheel
buttons) ........................................... 73
see Indicator and warning
lamps ....................................... 24, 187
Standard display (vehicles
without steering wheel buttons) ......73
Standard display (vehicles with
steering wheel buttons) ................... 77
Distance recorder ................................ 73
see Odometer .................................. 73
Door
Control panel ................................... 28
Door lock
see Central locking .......................... 54
Doors
Display message ............................ 208
Indicator lamp ................................ 197
Opening (from the inside) ................ 56
see Central locking .......................... 54
Unlocking/locking with key ............. 526
Index

Doorway lamp
Changing bulbs .............................. 238
Driver's door and co-driver's door
.....56
Driving abroad ................................... 138
Driving off-road ................................. 138
Driving on rough terrain see Driving off-road ....................... 138
Driving safety system
ASR (Acceleration Skid Control) ...... 48
EBD (Electronic Brake force
Distribution) ..................................... 48
ESP ®
(Electronic Stability
Program) .......................................... 50
Important safety information ........... 47
Driving safety systems
ABS (Anti-lock Braking System) ....... 47
BAS (Brake Assist System) ..............48
Overview .......................................... 47
Driving system .................................. 117
Malfunctions .................................. 215
Rear view camera .......................... 122
Driving systems
Cruise control ................................ 118
PARKTRONIC ................................. 119
Driving tips ........................................ 138
Driving abroad ............................... 138
Pulling away ................................... 110
Stopping the vehicle and
switching off the engine ................. 111
Towing a trailer .............................. 150E
EBD (Electronic Brake force
Distribution) Function/notes ................................ 48
Indicator lamps

.............................. 187
Electrical/electronic devices
Communications equipment ..........133
Electrical/electronic equipment
Retrofitting .................................... 277
Electrical closing assist ......................57
Electrical heater booster system ....... 98
Electrical system ................................. 88
Electronic Brake force see EBD
Electronic Stability Program
see ESP ®
e mark
................................................ 277
Emergency equipment ...................... 182
Emergency exit window .....................45
Emergency tensioning device Function ........................................... 35
Safety guidelines

............................. 37
Engine
Check engine indicator lamp ......... 194
Electronics ..................................... 276
Maximum speeds ........................... 280
Wash .............................................. 165
Engine oil ........................................... 156
Adding ........................................... 173
Checking the oil level (on-board
computer) ...................................... 171
Checking the oil level using the
dipstick .......................................... 172
Consumption ................................. 141
Display message ............................ 207
Mixing ............................................ 157
Oil change ...................................... 156
SAE classification .......................... 157
Warning lamp ................................. 192
Engine oil filler neck .........................169
Error memory see Message memory (vehicles
with steering wheel buttons) ............ 78
ESP ®
(Electronic Stability
Program) .............................................. 50
Exhaust gas aftertreatment .............116
DEF capacities ............................... 287
DEF level indicator .........................116
DEF reducing agent ............... 116, 155
Diesel Exhaust Fluid (DEF) ............. 155
Display message ...........199, 202, 204
Indicator lamp ................................ 190
Malfunction ........... 195, 199, 202, 204
Refilling DEF .................................. 143
Exterior lighting
Bulb failure indicator ........................89
Changing bulbs .............................. 233
Daytime running lamp mode
(vehicles without steering wheel
buttons) ........................................... 74
Daytime running lamp mode
(vehicles with steering wheel
buttons) ........................................... 82 Index
7

Delayed switch-off (vehicles with
steering wheel buttons) ...................
83
Light switch ..................................... 89
Locator lighting (vehicles with
steering wheel buttons) ................... 83
Surround lighting (vehicles with
steering wheel buttons) ................... 83
Exterior mirrors ................................... 70
Eyeglasses compartment ................. 131F
Fatty acid methyl ester FAME .......... 153
Fire extinguisher ............................... 184
First-aid kit .........................................
184
flat tire Notes ............................................. 222
Wheel change ................................ 229
Folding seat
......................................... 67
Folding table ...................................... 132
Front fog lamps ................................... 90
Changing bulbs .............................. 235
Front windshield
see Windshield ............................... 163
Fuel ..................................................... 153
Additives ........................................ 154
Consumption ................................. 140
Display message ............................ 208
Fuel filter with water separator .......221
Indicator lamp ................................ 196
Fuel gauge ............................................ 72
Fuel tank content Reserve, display message ..............208
Fuses .................................................. 239
Driver's seat fuse box .................... 243
Fuse allocation ...................... 241, 244
Main fuse box ................................ 240G
General driving tips ........................... 110
Genuine parts

.................................... 276
Glove box ........................................... 131H
Handbrake see Parking brake .......................... 112
Hazard warning lamps ........................91Headlamp
Cleaning system ......................95, 171
Headlamps
Changing bulbs .............................. 234
Cleaning ......................................... 164
Fogged up ...................................... 219
Headlamps, automatic

........................90
Head restraints .................................... 67
Heater booster function ...................107
Heating see Climate control .......................... 97
High beam flasher ............................... 90
High-beam headlamps ........................90
Changing bulbs .............................. 235
High-pressure cleaning ..................... 164
Hood Opening/closing ............................ 168 I
Ignition lock ......................................... 56
Immobilizer .......................................... 61
Indicator and warning lamps ........... 187
ABS ................................................ 189
Air filter ..........................................

195
ASR ....................................... 187, 189
BAS ....................................... 187, 189
Battery charge ............................... 191
Brakes ........................................... 188
Brake wear .................................... 191
Bulbs .............................................. 197
Check engine ................................. 194
Coolant .......................................... 193
Doors ............................................. 197
Engine oil level ............................... 192
ESP ®
...................................... 187, 190
Poly-V-belt ..................................... 191
Preglow .......................................... 194
Reserve fuel ................................... 193
SRS ................................................ 191
Tire pressure monitor .................... 195
Water separator ............................. 196
Windshield washer fluid ................. 196
Indicator lamps
see Warning and indicator
lamps ....................................... 24, 187
Instrument cluster .............................. 70
Lighting ............................................ 728
Index