light MERCEDES-BENZ SPRINTER 2011 MY11 Operator’s Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: SPRINTER, Model: MERCEDES-BENZ SPRINTER 2011Pages: 292, PDF Size: 6.75 MB
Page 198 of 292

Problem Possible causes/consequences and
0050 Solutions0077
US vehicles
only:
The yellow tire
pressure
monitor warning
lamp flashes for
60 seconds and
then remains lit. The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. 00BA
The yellow water
separator
indicator lamp
lights up when
the ignition is
started. The water that has collected in the water separator has reached
the maximum level.
X
Drain the water separator ( Y page 221).00BD
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/
headlamp
cleaning system
lights up after
the engine is
started or while
the vehicle is in
motion. The water level is too low.
X
Top up washer fluid ( Y page 171).0082
The red seat belt
warning lamp
lights up for
approximately
six seconds
when the key is
turned to
position 2 in the
ignition lock.
A warning tone
also sounds. The warning lamp is to remind you to fasten your seat belt.
X
Fasten seat belt (Y page 34).196
TroubleshootingPractical advice
Page 199 of 292

Problem Possible causes/consequences and
0050 Solutions0055
The yellow bulb
indicator lamp
lights up when
the key is
turned
to position 2 in
the ignition lock. A bulb in the exterior lighting (with the exception of the front
position lamps and trailer lighting) is defective
6
.
X Change defective bulbs as soon as possible ( Y page 233).003E
The yellow door
indicator lamp
lights up while
you are driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. Notes on display messages
G
Warning
No messages can be displayed if the
instrument cluster and/or the display fails.
You will then not be able to see information
about the vehicle status, such as speed and
outside temperature, warning/indicator
lamps and display messages or the failure of
systems. Handling characteristics may be
affected. Adapt your speed and driving style
accordingly.
Immediately consult a qualified specialist
workshop. The qualified specialist workshop
must have the necessary specialist
knowledge and tools to carry out the work
required. We recommend an authorized
Sprinter Dealer for
this purpose. In particular,
all work relevant to safety or on safety-related
systems must be carried out at a qualified
specialist workshop. G
Warning
The operating safety of your vehicle could be
jeopardized if maintenance work is carried
out incorrectly. As a result, you could lose
control of the vehicle and cause an accident.
In addition, the
safety systems may no longer be able to protect you or others as they are
designed to do.
Always have
maintenance
work carried out at
a qualified specialist workshop. The qualified
specialist workshop must have the necessary
specialist knowledge and tools to carry out
the work required. We recommend visiting an
authorized Sprinter Dealer. In particular, work
relevant to safety or on safety-related
systems must be carried out at a qualified
specialist workshop.
i If you turn the key to position 2 in the
ignition lock, all warning/indicator lamps
(except the turn signal indicator lamps) and
the display are activated. Please make sure
that they are working properly before
commencing a journey.
Vehicles without steering wheel
buttons Warnings, malfunctions or additional
information may
also
be shown in the display.
The following tables show all the display
messages. For certain display messages, a
warning tone or a continuous tone will also
sound.
6 The lamp failure
indicator may, depending on equipment, be omitted for all lamps with the exception of turn
signals. Troubleshooting
197
Practical advice Z
Page 201 of 292

Display messages
Display messages on vehicles without steering wheel buttons Display messages Possible causes/consequences and
0050 SolutionsNO TPMS The NO message is displayed for 30 seconds. The
TPMS message
is also displayed after 30 seconds.
The tire pressure monitor has malfunctioned.
X Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. NO TPMS The NO message is displayed for 30 seconds. The
TPMS message
is also displayed after 30 seconds.
The tire pressure
monitor is not receiving signals from one or more
wheels because:
R a wheel has been replaced with the spare wheel without wheel
electronics.
R the maximum temperature on one of the wheel electronics units
has been exceeded.
R the wheel electronics are malfunctioning.
X Have wheels with suitable wheel electronics units installed at a
qualified specialist workshop. — — TPMS The ——
message is displayed for 30 seconds. The
TPMS message
is also displayed after 30 seconds.
The pressure in
one or more tires is too low or there is a significant
difference between tire pressures on individual wheels.
X Check the tire pressure at the next opportunity and correct it if
necessary ( Y page 281). 009B
dEF Chk In addition, the yellow
00BB engine diagnosis indicator lamp and
the yellow 00E4
DEF indicator lamp light up and a warning tone
sounds.
The DEF reducing agent is contaminated, diluted or is not
compliant with ISO 22241 .
After the message appears for the first time, and under normal
driving conditions, you can continue driving for approximately
50 miles
(80 km). After this, a warning tone sequence sounds. The
engine can then only be started another sixteen times.
X Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. Troubleshooting
199
Practical advice Z
Page 202 of 292

Display messages Possible causes/consequences and
0050 Solutions009B
dEF Chk In addition, the yellow
00E4 DEF indicator lamp lights up and a
warning tone sounds.
The DEF supply has dropped below 1.5 US gal (5.5 l).
After the message appears for the first time and under normal
driving conditions, the remaining DEF supply will last for
approximately 1000 miles (1600 km)
.
After that, the 0.8 US gal (3.0 l) reserve mark is reached. A warning
tone sequence sounds. The engine can then only be started
another sixteen times.
X add DEF supply ( Y page 143).
After topping up, the system check takes approximately
20 seconds. The 00E4 DEF indicator lamp then goes out.009B
StArtS RE xx In addition, the yellow
00BB engine diagnosis indicator lamp and
the yellow 00E4 DEF indicator lamp light up and a warning tone
sounds. A warning tone sequence sounds.
After the message appears for the first time, the engine can only
be started another sixteen times.
The number
of
remaining engine starts xx (16 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the engine can no longer be started. The DEF reducing agent is contaminated, diluted or is not
compliant with ISO 22241.
X
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible.200
Troubleshooting
Practical advice
Page 203 of 292

Display messages Possible causes/consequences and
0050 SolutionsThe exhaust gas aftertreatment system is defective or an
emissions-relevant malfunction has occurred. The defect or
malfunction can result in damage to the exhaust gas
aftertreatment system.
X
Visit a qualified specialist workshop immediately. 009B
StArtS RE xx In addition, the yellow
00E4 DEF indicator lamp lights up and a
warning tone sequence sounds.
The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve
mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1200 miles (1900 km). The
engine can then only be started another sixteen times.
The
number of remaining engine starts xx (16 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the yellow 00BB engine diagnosis indicator lamp lights up
and the engine can no longer be started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 143).
After topping up, the system check takes approximately
20 seconds. The 00E4 DEF indicator lamp then goes out.Text messages on vehicles with steering wheel buttons
Display messages Possible causes/consequences and
0050 SolutionsABS
Visit workshop
G
Warning!
ABS has been deactivated due to a malfunction. ESP ®
, ASR and
BAS, as well as cruise control, have also been deactivated as a
result.
The brake system is still available with complete brake boosting
effect but without ABS.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. ABS
Unavailable
G
Warning!
ABS is temporarily unavailable. Self diagnosis may not have been
completed yet.
The brake system
is still available with the normal braking effect.
X Drive a short distance at a speed above 13 mph (20 km/h).
ABS is available again if the display message goes out. Troubleshooting
201
Practical advice Z
Page 204 of 292

Display messages Possible causes/consequences and
0050 SolutionsABS
Unavailable
G
Warning!
ABS has been deactivated due to undervoltage. The battery might
not be charging.
The brake system
is still available with the normal braking effect.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. Check Diesel
Exhaust Fluid see
Operator's Manual The Diesel Exhaust Fluid (DEF) supply has dropped below
1.5 US gal (5.5 l).
After the message appears for the first time and under normal
driving conditions, the remaining DEF supply will last for
approximately 1000 miles (1600 km).
After
that, the 0.8 US gal (3.0 l) reserve mark is reached. A warning
tone sequence sounds. The engine can then only be started
another sixteen times.
X add DEF supply ( Y page 143).
After topping up, the system check takes approximately
20 seconds. The display message then disappears. Check Diesel
Exhaust Fluid see
Operator's Manual If the yellow
00BB engine diagnosis indicator lamp lights up in
addition, the DEF reducing agent is contaminated, diluted or not
compliant with ISO 22241.
After the message appears for the first time, and under normal
driving conditions, you can continue driving for approximately
50 miles
(80 km). After this, a warning tone sequence sounds. The
engine can then only be started another sixteen times.
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. ESP
Visit workshop
G
Warning!
ESP ®
has been deactivated due to a malfunction. This also
deactivates cruise control.
The vehicle's stability is no longer automatically regulated at an
early stage. Engine power output may be reduced.
X Drive on carefully.
X Visit a qualified specialist workshop immediately.202
Troubleshooting
Practical advice
Page 206 of 292

Symbol messages on vehicles with steering wheel buttons
Display messages Possible causes/consequences and
0050 Solutions00E4
xx
starts remaining The Diesel Exhaust Fluid (DEF) supply has dropped below the
0.8 US gal (3.0 l) reserve mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1200 miles (1900 km). The
engine can then only be started another twenty times.
The
number
of remaining engine starts xx (20 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the yellow 00BB engine diagnosis indicator lamp lights up
and the engine can no longer be started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 143).
After topping up, the system check takes approximately
20 seconds. The display message then disappears. 00E4
xx
starts remaining In addition, the yellow
00BB engine diagnosis
indicator lamp lights
up.
After the message appears for the first time, the engine can only
be started another twenty times.
The number of remaining engine starts xx (20 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the engine can no longer be started. The DEF reducing agent is contaminated, diluted or is not
compliant with ISO 22241.
X
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. The exhaust gas aftertreatment system is defective or an
emissions-relevant malfunction has occurred. The defect or
malfunction can result in damage to the exhaust gas
aftertreatment system.
X
Visit a qualified specialist workshop immediately. 003D
Visit workshop G
Warning!
ASR has been deactivated due to a malfunction.
The engine power output may then be lower.
X Drive on carefully.
X Visit a qualified specialist workshop immediately.204
Troubleshooting
Practical advice
Page 211 of 292

Display messages Possible causes/consequences and
0050 Solutions0055
Low beam left The left-hand low beam is faulty
7
.
X Halogen headlamps: replace the bulbs as soon as possible
(Y page 233).
X Bi-Xenon headlamps: consult a qualified specialist workshop
as soon as possible. 0055
Low beam right The right-hand low beam is faulty
7
.
X Halogen headlamps: replace the bulbs as soon as possible.
(Y page 233)
X Bi-Xenon headlamps: consult a qualified specialist workshop
as soon as possible. 0055
Cornering lt. left The left-hand cornering light is faulty
7
.
X Visit a qualified specialist workshop as soon as possible. 0055
Cornering lt.
right The right-hand cornering light is faulty
7
.
X Visit a qualified specialist workshop as soon as possible. 0055
Lights on
automatic. Remove
key The automatic headlamp feature is active: the light switch is in the
005A position and you have forgotten to remove the key.
X
Remove the key from the ignition lock. 0055
Turn signal left The left-hand turn signal is faulty.
X
Replace the bulb as soon as possible (Y page 233). 0055
Turn signal right The right-hand turn signal is faulty.
X
Replace the bulb as soon as possible (Y page 233). 0055
Brake lamp left The left-hand brake lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Brake lamp right The right brake lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Third brake lamp The high-mounted brake lamp is faulty
7
. This display message will
only appear if all LEDs have failed.
X Visit a qualified specialist workshop as soon as possible. 7
Depending on the equipment, the bulb-failure indicator may not be featured for any lamps other than the
turn signals. Troubleshooting
209
Practical advice Z
Page 212 of 292

Display messages Possible causes/consequences and
0050 Solutions0055
High beam left The left-hand high-beam is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
High beam right The right-hand high beam is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
License plate lamp A license plate lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Switch off lights You have forgotten to switch off the lights when leaving the
vehicle.
X
Turn the light switch to 0027. 0055
Foglamp front left The left-hand front fog lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Foglamp front
right The right-hand fog lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Rear foglamp The rear fog lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Parking lamp
front
left The front left parking lamp/standing lamp is faulty
7
.
X Replace the bulb as soon as possible. 0055
Parking lamp
front
right The front right parking lamp/standing lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Reverse lamp A backup lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Tail lamp left The left-hand tail lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Tail lamp right The right-hand tail lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 7
Depending on the equipment, the bulb-failure indicator may not be featured for any lamps other than the
turn signals.210
TroubleshootingPractical advice
Page 213 of 292

Display messages Possible causes/consequences and
0050 Solutions0055
Marker lamp A perimeter lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Additional ind.
lamps An additional turn signal is faulty
7
.
X Visit a qualified specialist workshop as soon as possible. Indicator and warning lamps in switches and buttons
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsOne or more indicator
lamps in the 0072
button for the seat
heating are flashing. Insufficient voltage is available because too many consumers are
switched on.
The seat heating has switched off automatically.
X
Switch off non-essential consumers, e.g. reading lamps, interior
lighting.
The seat heating will automatically switch back on as soon as
there is sufficient voltage. The indicator lamp in
the switch for the
windshield heating
0087 and/or the
switch for the rear
window defroster
0073 are flashing. Insufficient voltage is available because too many consumers are
switched on.
The windshield heating and/or rear window defroster have
switched off automatically.
X
Switch off non-essential consumers, e.g. reading lamps, interior
lighting.
If sufficient voltage is available again within 30 seconds, the
windshield heating and/or
rear window defroster automatically
switch on again. Otherwise, they remain switched off. 7
Depending on the equipment, the bulb-failure indicator may not be featured for any lamps other than the
turn signals. Troubleshooting
211
Practical advice Z